• 제목/요약/키워드: interpersonal context

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일상생활에서 나타나는 청소년기 우울증의 정서적 증상 - 대인맥락 변화를 중심으로 - (Manifestation of Affect States Across Daily Interpersonal Contexts Depending on the levels of Adolescent Depression)

  • 이미리;김진한
    • 대한가정학회지
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    • 제43권5호
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    • pp.81-91
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    • 2005
  • The goal of this study was to investigate the daily manifestation of positive and negative affect states of early adolescent depression across daily interpersonal contexts. Forty-five boys and 44 girls in the second `year of middle schools participated and were classified into 3 groups according to CDI scores. Among 89 students 59 students in the highest or the lowest CDI groups continued to participate in the next step of this study. Using the Experience Sampling Method(ESM), the 59 students reported their affect states 6 times per day across four daily interpersonal contexts: the contexts alone, with all classmates, with a few friends, and with family members. The major findings were as follows. frst, the high CDI group felt more worried, angrier, more hurried, less happy, less interested, less control, and less relaxed than the low CDI adolescent group. Second, the negative affect states of the high CDI adolescent group did not vary across the interpersonal contexts, whereas their positive affect states were the highest in the context with a few friends. Implications of the findings were discussed in illuminating the phenomenology of adolescent depression.

A Study on Service Encounter Quality: Interpersonal Service vs. Self-Service Technology in the Fashion Retail Stores

  • Kim, Eun Young
    • 패션비즈니스
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    • 제21권6호
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    • pp.106-121
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    • 2017
  • This study was to identify underlying dimensions of service encounter quality, to test difference in service encounter quality between interpersonal service(IPS) and self-service technology(SST) and to predict service effectiveness and behavioral intentions in the fashion retail context. A field experimental study was designed for collecting data. Repeat sampling frames were involved in two types of service encounters: interpersonal service and self-service technology within the store environment. Thirty participants served as subjects. Sample represents more females than males, and age was ranged from 20 to 33 years old (Mean=24.2). The result suggested that service encounter quality consisted of competence, dedication, and listening. There was a significant mean difference on listening factor of service encounter quality between IPS and SST. For the interpersonal service, dedication and listening had significant effects on service effectiveness. For the self-service technology, competence and listening had significant effects on service effectiveness. In the IPS condition, the service effectiveness significantly affected the revisit intention, whereas it was not significantly related to the revisit intention in the SST condition. This study discussed managerial implications for fashion retailers seeking to effectively manage service quality by specifying interpersonal service versus self-service technology in the retail environments.

Cultural Aspect of Conflict Behaviour in Construction -A Case Study from Turkey

  • Babaoglu, F.Fusun Ertan;Giritli, Heyecan
    • Journal of Construction Engineering and Project Management
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    • 제7권2호
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    • pp.45-53
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    • 2017
  • Although much research has been conducted to identify the influence of culture on conflict management and resolution behaviours in organizational settings, no study has been done yet in the construction industry particularly in considering the influence of individual level individualistic and collectivistic values. Despite the key role of self-construal in explaining or predicting behaviour in interpersonal conflict, it has not received enough attention in construction management. Reflecting this necessity, the objective of this exploratory study was to establish, through the application of the Rahim Organizational Inventory (ROC II) instrument, how the cultural values of professionals of construction businesses relate to the application of different conflict-handling styles through self-construal. Data were collected using questionnaire surveys from construction professionals working in contracting firms. The findings illustrate the importance of self-construal type as an individual-level cultural variable in explaining the differences in the style of handling interpersonal conflict in the context of the construction industry.

어머니의 정서표현 양가성과 모-자녀 간 의사소통이 남녀 청소년의 우울에 미치는 영향 (The Effects of Maternal Ambivalence over Emotional Expressiveness and Mother-Adolescent Communication on Depression in Adolescent Boys and Girls)

  • 이영화;지연경;도현심
    • 아동학회지
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    • 제33권6호
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    • pp.149-168
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    • 2012
  • This study explored the effects of maternal ambivalence over emotional expressiveness (AEE) and mother-adolescent communication on adolescent depression (depressed affect, positive affect, somatic symptoms and activity inhibition, interpersonal difficulties). Data were taken from 233 middle school students (128 boys, 105 girls) and their mothers. Regression analyses showed varying gender differences in the relationships among these variables. Boys with high maternal AEE had lower positive affect, and higher depressive affect, somatic symptoms and activity inhibition, and interpersonal difficulties, whereas girls' moods were not influenced by maternal AEE. In addition, boys with problems in mother-dolescent communication exhibited lower positive affect, higher depressed affect and interpersonal difficulties, but open communication was not related to any depressive symptoms. The mother-adolescent communication type did not appear to be associated with depression in girls either. Both boys and girls both had less open communication and more problem communication with mothers experiencing high AEE. Problem communication with mothers partially mediated the relationship between maternal AEE and interpersonal difficulties in boys only. Examination of maternal ambivalence over emotional expressiveness provides a deeper context for our understanding of negative family communication patterns and the psychological consequences, especially in mother-adolescent boy dyads.

부모의 정서 규제와 아동의 정서 표출 규칙 이해 (Parental Emotion Regulation and Children's Understanding of Emotional Display Rules)

  • 한유진
    • 대한가정학회지
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    • 제36권11호
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    • pp.61-72
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    • 1998
  • The purpose of this study was to investigate parental emotion regulation and children's understanding of emotional display rules. 31 boys and 29 girls of the first and fourth grades and their parents were selected for the subject. Sixty children were interviewed on eight interpersonal conflict situations and parent completed the PACES(Saarni, 1985) separately. The main results of this study were as follows. 1) Children's understanding of emotional display rules increased with age. 2) Children's primary justification for using emotional display rules was self-protective one. Girls used more often prosocial justification than boys. 3) Parental emotion regulation was significantly different between the two contexts: a child might cause another person substantial emotional distress and a child didn't cause another person substantial emotional distress. 4) Parental regulation was differed by children's age in the context that the child might cause another person substantial emotional distress. 5) Father's regulation was differed by children's sex in the context that the child might cause another person substantial emotional distress. 6) Maternal regulation was positively correlated to the level of emotional display rules in the context that the child might cause another person substantial emotional distress.

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초등학생 학교부적응 증상의 일상생활 경험적 특성 (Daily Manifestations of School Maladjustment Among Elementary School Students)

  • 이미리
    • 아동학회지
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    • 제33권4호
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    • pp.19-34
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    • 2012
  • This study investigated the differences in time use patterns and psychological states across daily activity contexts and interpersonal contexts, depending on the levels of school maladjustment among elementary school students. Using the Experience Sampling Method (ESM), 107 elementary school 6th grade students' daily time use patterns and psychological states across daily contexts were measured six times a day over a period of 4 days. Using the school maladjustment scale, an internal problem based school maladjusted group and an external problem based school maladjusted group were identified and selected. The daily time use patterns and psychological states of both school maladjusted groups were compared to those of the adjusted groups. The principle findings are as follows: first, the school maladjusted group students' daily time use patterns across daily activity contexts or interpersonal contexts did not differ from those of the students from the school adjusted group. Second, the school maladjusted group students experienced more negative emotions, lower concentration levels, and lower motivation levels across daily contexts than the school adjusted group students. These differences in motivation between the external problem school maladjusted group and adjusted group, however, were greater in the schoolwork context compared to the other daily activity contexts. The findings were discussed in the contexts of the daily experiences of child school maladjustment.

가상공동체에서 제휴관리자의 지식교환에 관한 실증연구 (An Empirical Study on Alliance Managers' Knowledge Exchange in Cyber Communities)

  • 정종식
    • 통상정보연구
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    • 제8권2호
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    • pp.313-330
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    • 2006
  • The purpose of this paper is to study alliance managers' knowledge exchange in cyber communities. The ranges of people participating in various kinds of cyber communities has changed. While some communities require members to have particular skills or qualification, there are millions of open communities in which anyone with internet and web access can participate. Consequently, the majority of users in these open communities and many others are not technical people or skilled office workers. Through participating in the interpersonal knowledge exchange process, alliance managers save time, and are provided with opportunities to confirm their personal knowledge as up-to-date and relevant to the specific context. By using the interpersonal process, they conform with and confirm the community's social etiquette, which dictates its preference for the identified exchange mechanism.

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IS 인력의 조직내 갈등이 이직의도에 미치는 영향에 관한 연구 (Impact of IS Employees' Interpersonal Conflict on Turnover Intention)

  • 김영균
    • 한국산업정보학회논문지
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    • 제15권4호
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    • pp.71-81
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    • 2010
  • 본 연구는 기업들이 지속적 성장을 하기 위해 유기적인 조직관리를 시도하는 과정에서 흔히 발생하는 조직 내 갈등이 구성원의 이직의도에 미치는 영향과, 긍정적인 상사와의 관계의 질(LMX)이 존재하는 경우 대인갈등과 이직의도에 미치는 관계를 연구하는데 목적이 있다. 상호 갈등을 경험하는 구성원들은 일반적으로 이직의도가 높은데 특히 IS 관련 종사자들은 비-IS종사자보다 높은 이직의도를 보여주는 것으로 나타난 선행연구를 바탕으로 가설을 설정하여 실증 연구를 하였으며, 60개 기업에 근무하는 IS 담당자들을 표본대상으로 하였다. 분석결과 동료와의 상호갈등을 느끼는 구성원은 이직의도가 높은 것으로 나타났고(가설 1), 상사와의 관계의 질이 좋은 경우는 갈등이 발생해도 이직의도가 강하지 않았으며(가설 2) 특히, 높은 수준의 상사와의 관계의 질(LMX)이 존재하는 경우 이직 의도나 갈등이 심화되어도 이직의도가 오히려 감소하는 흥미로운 연구결과가 있었다. 분석결과를 토대로 본 연구의 시사점과 연구의 방향을 제시하였다.

이러닝의 품질특성과 만족도에 관한 학습유형의 조절효과 (Moderating Effect of Learning styles on the relationship of quality and satisfaction of e-Learning context)

  • 안동희
    • 디지털융복합연구
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    • 제15권12호
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    • pp.35-45
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    • 2017
  • 이 연구는 이러닝의 품질요인이 학습자 만족도에 미치는 영향과, 그 관계에 있어서 학습유형의 조절효과에 대해 분석하는 것을 목적으로 한다. 연구를 위해 이러닝시스템을 사용하는 대학생을 대상으로 설문조사를 실시하였으며, 데이터 분석을 위해 신뢰분석, 요인분석, 분산분석, 회귀분석을 실시하였다. 실증분석 결과 이러닝의 품질요인은 컨텐츠, 시스템, 서비스, 상호작용 등 요인으로 나뉘었고, 학습자 유형은 적극적 협동학습유형, 자기주도적 학습유형, 환경의존적 학습유형, 소극적 학습유형으로 분류되었다. 이러닝의 각 품질요소는 사용자 만족도에 정(+)의 영향을 미쳤으며, 특히 자기주도적 학습유형을 가진 그룹이 만족도 수준이 높았다. 학습유형은 품질요소와 만족도 간의 관계에서 조절효과를 보였으며, 특히, 소극적 학습유형은 커뮤니티, 교강사와의 다양한 상호작용에 미치는 조절효과가 타 유형보다 큰 것으로 나타났다. 본 연구는 이러닝의 성과에 있어 품질요소와 학습자특성 간 관계에 실증적 연구성과를 추가하였으며, 추후 이러닝 사용목적, 사용형태, 학습자 특성, 학습전략 등 이러닝의 성과 연구에 있어 타 요인들과의 관련성 연구로 확대할 필요가 있다.

부모역할행동에 미치는 복합적 영향들에 관한 고찰 (A Study on Multiple Influences on Parenting)

  • 전경숙
    • 한국생활과학회지
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    • 제5권2호
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    • pp.1-16
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    • 1996
  • This study has examined multiple influences of several variables on parenting behavior by looking into illustrative studies. This study provides support to the view that various factors influence parenting and that parenting behavior is multiply determined. Characteristics of parents, children and the context in which parent-child relations occur cause different childrearing patterns among parents. This study can be summarized as follows: 1) Parental behavior is influenced to a large degree by what the parent brings to the situation. In other words, characteristics of the parent including personality characteristics, interpersonal skills, problem-solving skills, level of maturity, values and childrearing beliefs contribute to individual differences in parenting. 2) The parent's relationship history influences the personality characteristics that the parent brings to his or her adult roles. To understand who the parent is today, we have to look at who the parent was, and what the parent was doing in the years prior to parenthood. That is, we need to see the life course of the individual before parenthood. 3) Contextual variables including the immediate context and the larger context have proved to influence parental behaviors. Characteristics of the immediate context such as the quality of marital rationship can influence the parent's psychological well-being and his or her behavior toward the childen while characteristics of the larger context such as the economic situation and the neighborhood can influence the level of stress experienced by the parent and cosequently how the parent relates to his or her child. 4) In order to understand the development of the parent-child relationship we need to look at the characteristics of the child. Children may elicit positive behaviors from their parents, or they may possess characteristics that the parents find aversive thus leading to difficulties in the relationship. Therefore, much depends on the fit beween the characteristics of the parents and characteristics of the child. By examining multiple contemporaneous influences on parenting, this study could deepen the understanding of why parents have different childrearing patterns, why some parents fail to meet their children's demands and why parents act in certain ways. What we ultimately hope is that as we learn more about parenting and the development of parent-child relationships, we will be better able to provide parents with the supports they need to achieve their parenting goals.

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