• The Journal of Asian Finance, Economics and Business
• /
• v.8 no.8
• /
• pp.593-600
• /
• 2021

Service failures are fairly common these days, and recovering from them is difficult. If service failures are not addressed quickly, the service provider may lose revenue and customers. A good service recovery strategy will positively impact the business results of the service provider. The study aims to demonstrate the impact of service recovery on the satisfaction and word of mouth of international visitors towards homestays in the Mekong Delta, Vietnam. The research data was collected from 320 international visitors who have used services at homestays and experienced service failures in the Mekong Delta, Vietnam. Structural equation modeling was applied to analyze the data. The result shows that 3 dimensions constitute service recovery which are distributive justice, interactional justice, and procedural justice. Most importantly, the study has proved the positive impact of service recovery on both satisfaction and word of mouth of overseas tourists towards homestays in the Mekong Delta, Vietnam. The results have stressed the importance of service recovery to tourists' perceptions of service quality and service image. In addition to this, the study suggests that homestay owners should develop risk handling and risk prevention plans for their services.

• Proceedings of the Safety Management and Science Conference
• /
• 2006.04a
• /
• pp.341-354
• /
• 2006

This paper is to Introduce guidelines for quality management. International standards such as ISO 10005, ISO 10007, ISO 10014 and ISO 10015 are considered. This study is to discuss guidelines for quality plans, configuration management, training, and managing the economics of quality.

• International conference on construction engineering and project management
• /
• 2005.10a
• /
• pp.768-773
• /
• 2005

Among various joint ventures, International Construction Joint Ventures (ICJVs) have emerged as a popular approach worldwide to developing large scale projects through international participation. A model, based on economic analysis and represented by several hypotheses obtained from the analysis, will be developed. Furthermore, we will empirically test the hypotheses/model using Structural Equation Model (SEM). This research is expected to explain why there exist different organizational forms for ICJVs, and to develop a framework for choosing appropriate forms with respect to various characteristics of ICJVs.

• Journal of Multimedia Information System
• /
• v.8 no.1
• /
• pp.61-68
• /
• 2021

The paper is based on data collected from the Amazon website (specific in the Handmade's Category) to understand and analyze Vietnamese artisans' business context. Data analysis is also applied to determine the factors that bring success Handmade products and compare products of the same industry among competitors to find out potential products. By collecting data from Amazon and analyzing the data, we extracted useful information for online business developers. Besides, the list of potential products in Handmade sector can be referred to improve the business and compete with competitors. This paper also proposes solutions to help Vietnamese products become more appealing to international customers on the Amazon website.

• Journal of Technology Innovation
• /
• v.12 no.2
• /
• pp.21-46
• /
• 2004

Focusing on a product, this paper reconstructs the concept of technological systems first introduced by Carlsson and Stankiewicz (1991). Based on the model and our earlier works, we compare the salient features of technological systems for computer numerically controlled (CNC) machine tools in Korea, Sweden, and the United States.. We also try to measure the performance of the systems in an international comparison. Major findings are as follows: (1) The length of 'learning period' for local (national) technological system is substantial, even though it is a catching-up case. (2) The key success factor of the technological system appears to be the connectivity among various actors or infrastructures, rather than just the existence or formation of those. (3) In three countries' experience, the government played an important role in the formation of each own technological system. (4) The performance of Korea's technological system for CNC machine tools during the past two decades(1981-97) seems to be better than that of Sweden and the U.S. Lastly, many policy implication are presented.

• Korean Journal of Agricultural Science
• /
• v.41 no.1
• /
• pp.65-73
• /
• 2014

In Korea, many local governments has hosted the agriculture and/or food EXPO for the promotion of agro-food industry. Some EXPOs were successful to achieve their initial goal, but others were severely criticized due to wasting budget without outcome. The comprehensive debates and studies for the better management of EXPOs are required. The purpose of this paper is to analyze users for Jinju international agriculture & food EXPO 2013 and to suggest the strategies for the development of this EXPO. Survey analyses for two groups (enterprises and audiences) were conducted for this research. The results of studies present a few findings: First, the differentiated strategies for each groups (enterprises and audiences) should be developed. Second, EXPO need to attract more participants from the whole country. Third, the methods of advertisement should be improved, especially on-line ads. Fourth, various complains from participants, which are collected via surveys, need to be handled.

• Journal of Labour Economics
• /
• v.32 no.3
• /
• pp.61-89
• /
• 2009

This paper undertakes an international study on impacts of private education spending on student academic performance, using the OECD's PISA 2006 data. To circumvent endogeneity of the education spending, it relies on a propensity-score matching method. The empirical results suggest thai the effect of private education spending remains only modest for all the countries examined in the PISA 2006 data. A 10 percent increase in spending leads to no more than a 0.6 percent average improvement in test scores.

• Journal of the Korean Home Economics Association
• /
• v.48 no.4
• /
• pp.57-70
• /
• 2010

I devised a parenting training program in order to help female international marriage immigrants address child behavior problems. The target ethnic group for this study was south-east Asians, in particular Filipino mothers. Two group, each containing 7 mothers, were provided with 8 parenting training sessions. The participants, all with Korean husbands, were already trained in Korean traditional parenting value and positive parenting behavior. To test the effect of this program, pre-, post-, and 6-months follow-up tests were conducted. Resulted showed that the parenting training program improved positive parenting behavior, enhanced parenting self-efficacy, and reduced the children's problem behaviors.

• The Journal of Asian Finance, Economics and Business
• /
• v.6 no.4
• /
• pp.115-128
• /
• 2019

The study aims to investigate the pattern of relationships such as symmetric or asymmetric, between exchange rate and foreign direct investment in Bangladesh by applying Autoregressive Distributed Lagged (ARDL) and nonlinear ARDL. In this study, we employed quarterly data for the period of 1974Q1 to 2016Q4. Data were collected and aggregated from various sources namely, Bangladesh Economic Review published by Ministry of Finance and statistical yearbook published by Bangladesh Bureau of Statistics and an annual report published by Bangladesh Bank. The relationship between exchange rate and FDI inflows attract immense interest in the recent periods, especially for developing countries' perspective. The results of the study ascertain the long run relationship between FDI, exchange rate, monetary policy, and fiscal policy. Considering the asymmetric assumption, the findings from NARDL confirm the existence of a long-run asymmetric relationship in the empirical equation. In the long run, it is observed that positive change that is the appreciation of exchange rate against USD decrease FDI inflows and negative shocks results in grater inflows of FDI, however, the positive shocks produce higher intensity that negative shocks in Exchange rate. For directional causality, the coefficients of error correction term confirm long-run causality, in particular, bidirectional causality unveiled between FDI and exchange rate.

• The Journal of Asian Finance, Economics and Business
• /
• v.5 no.3
• /
• pp.65-72
• /
• 2018

The purpose of this paper is to understand the influence of country personality dimensions and product involvement on European consumers purchase and visit intentions, considering the Portuguese context. The increasing economic globalisation has resulted in the reducing of trade barriers between nations and the availability of more foreign products and services across borders. Therefore, the place associations of these products and services might be regarded as a potential competitive differentiator in their respective markets. Despite the proliferation of literature devoted to assessing the effects of country-of-origin, the symbolic dimension of a country's image remains understudied. A questionnaire measuring country personality dimensions, product involvement, and consumer's purchase and visit intention was passed on a sample of 335 European consumers. Country personality indeed matters both positively and negatively. Findings show that while assiduousness positively influences consumer's visit intentions, wickedness has a negative influence on consumer's purchase intentions. Findings also reveal that product involvement has a positive significant influence on consumer's purchase and visit intentions. On developing marketing strategies, international marketers and governmental decision-makers should consider product involvement attributes and specific country personality traits to provide the country's products with a competitive edge, as well as to promote the country as a travelling destination.