• 한국의류학회지
• /
• 제42권1호
• /
• pp.183-194
• /
• 2018

This study investigated the characteristics of Omni Channel and examined the influence of them on consumers' perceived functional value and emotional value as well as the effect of perceived functional value and emotional value on user's intention of use through Omni Channel. To verify the research model, the questionnaire survey was conducted on 20's to 40's men and women residing in Seoul and the metropolitan area by convenience sampling. The number of copies used for data analysis was 696. To verify the research model, factor analysis, reliability analysis, and structural equation model analysis were performed using AMOS 20.0. First, Omni Channel characteristics consisted of four factors: instant connectivity, location-based provability, interactivity, and entertainment. Second, the instant connectivity, location-based provability and entertainment positively influenced functional value and emotional value; however, the interactivity was significant only to the emotional value. Third, consumers' perceived value of Omni Channel characteristics had a significant effect on attitude. Fourth, the more favorable the attitude toward Omni Channel is higher for the intention to use Omni Channel.

• 디지털콘텐츠학회 논문지
• /
• 제18권4호
• /
• pp.681-690
• /
• 2017

국내 극장광고에서 활용되는 NFC 광고 전략과 발전 방향을 모색하고자 설문조사를 실시했다. 분석 결과, 상호작용성 구성요소들 중 통제성을 제외한 개인화, 참여성이 광고 수용의도에 유의미한 영향을 주는 것으로 나타났다. 또한, NFC 광고 가치, 지각된 유용성과 지각된 용이성, NFC에 대한 지각된 즐거움, NFC 광고의 혁신성은 광고 수용의도에 긍정적인 영향을 주는 것으로 나타났다. 마지막으로, NFC 광고 수용에는 상호작용성이 먼저, 그 다음 광고가치 순으로 영향을 주는 것으로 나타났다.

• 한국의류산업학회지
• /
• 제8권1호
• /
• pp.41-47
• /
• 2006

Motivations to engage in internet shopping as well as traditional off-line shopping include both utilitarian and hedonic dimensions. It is important that online fashion retailers offer the sense of the real shopping experience that offline fashion retailers do. This article is to assess empirically virtual model impact on consumer's online shopping experience. To test hypothesis, an experiment was executed a field study on foreign internet shopping(www.landsend.com). Prior to administering the experiment, a pilot test was conduct among 20 undergraduate students to pre-test for computer system trouble and delay problem. The experiment was conducted to 90 studetns. The participants were instructed to answer all the questons based on their experience when using that particular internet shopping mall. The LISREL 8.50 was used for statistical analysis. The results indicate that the virtual model characteristics such as vividness, customization, and interactivity are important factors in affecting consumer's shopping experience. Online shopping experience have a strong positive effect on shopping mall loyalty.

• 복식문화연구
• /
• 제29권5호
• /
• pp.665-678
• /
• 2021

This study empirically verified the effect of the characteristics of live commerce on consumer trust and purchase intention. An online survey was conducted targeting adult women in their 20s and 30s who watched videos relating to fashion products on the NAVER shopping live channel; 281 questionnaires were analyzed using the IBM SPSS statistics 23 and AMOS 21 software packages. Consequently, the four factors of interactivity, attractiveness, price discount, and playfulness were identified from the data as characteristics of live commerce. Whereas interactivity and playfulness positively affected trust in both the seller and the product, attractiveness did nor significantly affect trust in the seller and the product. Furthermore, price discount had a significant positive effect only on trust in the seller and had no significant effect on trust in the product. In addition, trust in both the seller and the product had a significant positive effect on consumers' purchase intention; in particular, trust in the seller had a greater influence on consumers' purchase intention than trust in the product did. Research on the characteristics of live commerce can contribute to extend the theorical framework of live commerce research. Finally, fashion companies using live commerce channels will be able to develop live commerce channels that can elicit positive consumer perceptions based on the results of this study.

• 유통과학연구
• /
• 제12권11호
• /
• pp.85-100
• /
• 2014

Purpose - Recently, the prevalence of high-speed mobile communication technology (4G) and mobile devices (smart phones, tablet PC, etc.) is leading innovative changes across all fields in society as well as business environments. Furthermore, a diversified mobile application service has spread rapidly through mobile devices such as smart phones and tablet PCs. Accordingly, the traditional E-government services paradigm has rapidly changed into mobile intelligence. To identify the influencing factors on the using intention of G4C smart app services, based on previous studies, the variables that influence using G4C smart app services are defined; these are user cognitive factors (perceived usefulness, perceived easiness), user characteristics factors (user innovativeness, self-efficiency, social influence), service quality factors (convenience, interactivity, accessibility), and system quality factors (instant connectivity, safety). Research design, data, and methodology - This is designed not only to collect data with a questionnaire survey (9/22/13~10/23/13) but also to test hypotheses with SEM by SPSS 21.0 and AMOS 21.0 in both Korea and China. All items are used with Likert 5 scales. A total of 643 questionnaires (Korea 318, China 325) are used. Results - The perceived usefulness and perceived easiness in user cognitive factors have positive influence on using intention. The user innovativeness, self-efficiency, and social factors in user characteristics factors have positive influences on using intention. The convenience, interactivity, and accessibility in service quality factors have positive influences on both reliability and using intention. Safety in system quality has positive influence on both reliability and using intention. Reliability has positive influence on using intention. The control variables (Korea and China) affect its control hypothesis. Strategies and implications are suggested to assist the public using the intention of smartphone's e-government services based on the results of the empirical analysis. The mobile application service can be considered a new emergence of the paradigm just like the government's on-line portal websites appeared in the past. Under this prevailing situation of mobile smart devices, to promote the success of e-government mobile APP services, accurate analysis and understanding of users should precede anything, to provide services to grasp and satisfy users' desire properly. Conclusions - This study proposes implications to help E-governmental officers and companies make strategies. First, this is expected to give some information on the understanding and knowledge regarding the process of G4C smart APP service based on the empirical study. Second, this helps to make future policies and ways about E-government G4C smart APP service. Third, it is proved that super speed mobile communication technology and devices including phones will be crucial to change the structure of E-government services in 2-3 years. Fourth, it is necessary to increase the trust and using intention of users. Fifth, considering what type of environment users are placed in, to present proper public information matching their inclination, is important. Finally, various ways of experiencing service to explore potential users and ceaseless public relations are required.

• 서비스연구
• /
• 제8권2호
• /
• pp.67-76
• /
• 2018

서비스품질 연구는 서비스학의 주요주제로서 오랜 기간 다수의 연구가 진행되었다. 본 연구는 서비스품질 측정 요소를 개선하기 위한 탐색적 연구로서 서비스본질 특성인 관계성, 쌍방향성, 수평성, 조화성 등을 반영하여 연구를 수행하였다. 또한 그동안 개발된 서비스 품질 측정요소 중에서 환경적 품질, 결과 품질, 편의성 품질 등 주요 요소를 고려하여 본 연구 모형을 재구성하였고, 관계성과 쌍방향성을 상호작용품질로 통칭하는 품질요소를 재설계하였다. 설계된 서비스품질요소는 상호작용품질, 결과품질, 환경품질, 편의성품질, 조화성품질, 수평성품질 6개로 구성 하였으며, 6개 품질요소에 대해 전문가그룹 평가를 수행하여 18개의 측정항목을 도출하였다. 도출된 18개 측정항목의 타당성 검증을 위해 설문조사를 수행하였다. 설문분석 결과, 서비스 품질 측정 요소는 18항목 중에 6요인 15항목이 타당한 것으로 나타났다. 본 연구에서 제시된 서비스 품질 측정을 위한 여섯 개의 요소는 초기단계의 연구 결과이지만, 향후 서비스품질 요소 개선에 활용될 수 있을 것이며, 서비스경제에 부합하는 서비스 특성을 반영하였음에 의의가 있다. 특히 수평성품질과 조화성품질 요소는 기존 연구에서 언급되지 않은 새로운 요소로서 향후 세부 연구수행을 통한 검증이 필요하다. 서비스의 본질과 신서비스의 특징을 반영하여 서비스 품질 측정요소를 개선하는 후속 연구가 필요하다.

• 한국정보기술응용학회:학술대회논문집
• /
• 한국정보기술응용학회 2007년도 춘계학술대회
• /
• pp.321-349
• /
• 2007

The objective of this study is to investigate factors influencing trust on internet shopping mall and to examine whether these factors on trust have differences between Korean and Chinese users. Based on the literature reviews, this study employs six factors in two groups of influencing factors, web-site characteristics and individual characteristics as key determinants of trust in internet shopping mall. Analysis of 470 responses (Korean: 320 users, Chinese: 150 users) of survey questionnaire indicates the following: In terms of the relationship between web-site characteristics factors and the trust, the results showed clear differences between Korean and Chinese samples. For the Korean samples, transaction security and interactivity were the only significant influencing factors. For the Chinese samples, perceived reputation and perceived size were the only significant factors. In terms of individual characteristics factors, the influencing factors were found identical for the samples. Both propensity to trust and familiarity were significant factors in both Korean and Chinese samples. Based on the findings, managerial implications are discussed in building user trust in internet shopping mall in Korean and Chinese market.

• 산경연구논집
• /
• 제11권6호
• /
• pp.7-17
• /
• 2020

Purpose: The purpose of this study is to examine the factors affecting the academic achievement of international students in degree programs in global education environment. Based on exploratory research, this study proposed four factors and examined effects of academic factors on academic satisfaction, effects of social factors on social adjustment, effects of cultural factors on cultural adaption, effects of economic factors on financial stability, and effects of four factors on academic achievement of international students. Research design, data, and methodology: This study conducted online survey to collect the data and results provide importance to increase interactivity between international students and teachers and between international students and hosting country's students. Results: The results of this study found what variables affect four proposed factors, while academic satisfaction significantly affects academic achievement rather than other factors. Conclusions: The results show how to improve academic related variables is key for the success of academic achievement. Results of this study provide implications which aspects should be considered to increase overall academic achievement by managing and improving the quality of higher education in global setting. This study provides managerial and policy implications for enhanced academic achievement of international students in global context.

• Journal of Information Technology Applications and Management
• /
• 제14권2호
• /
• pp.71-96
• /
• 2007

The objectives of this study are to investigate factors influencing trust on internet shopping mall and to examine whether these factors on trust have differences between Korean and Chinese users. Based on the literature reviews, this study employs six factors in two groups of influencing factors, web-site characteristics and individual characteristics as key determinants of trust in internet shopping mall. Analysis of 470 responses(Korean: 320 users, Chinese: 150 users) of survey questionnaire indicates the following: In terms of the relationship between web-site characteristics factors and the trust, the results showed significant differences between Korean and Chinese samples. For the Korean samples, transaction security and interactivity were the only significant influencing factors. For the Chinese samples, perceived reputation and perceived size were the only significant factors. In terms of individual characteristics factors, the influencing factors were found identical for the samples. Both propensity to trust and familarity were significant factors in both Korean and Chinese samples. Based on the findings, managerial implications are discussed in building user trust in internet shopping mall in Korean and Chinese market.

• 한국전자거래학회지
• /
• 제2권2호
• /
• pp.31-54
• /
• 1997

While Electronic Commerce is believed to provide new opportunities and environments toward the information society, not many companies have achieved successful construction of Electronic Commerce systems regarding their own technology factors and business process types. This work provides a brief review of Electronic Commerce information infrastructure based on the technology architecture developed. Three major technologies-telecommunication, information processing, and process enhancement - support the architecture, and each major technology consists of its technical enablers. Also, the application factors of Electronic Commerce are defined and analyzed in term of inter-enterprise, intra-enterprise, and enterprise-consumer interactivity. Finally, the implementation strategy is drawn with respect to the technology architecture and three application types.