• 한국측량학회지
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• 제27권4호
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• pp.477-484
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• 2009

u-City 운영의 중심 역할을 담당하는 통합운영플랫폼은 유무선 통신망, 센서망을 연결하여 각종 센서 및 장치들을 수용하고, 다양한 정보를 통합적으로 수집 및 분석하며, 각종 인프라 요소들을 지능적으로 관제 운영한다. 본 연구에서는 u-City에서 통합운영플랫폼이 제공해야 할 서비스들을 공통응용 서비스, 운용관리 서비스 및 플랫폼 게이트웨이 서비스로 구분하고 각 서비스에 대한 세부 기능을 구성하고자 하였다. 이를 통해 구성된 세부 기능들은 상호간 정보 흐름 및 역할 정립을 통해 통합운영플랫폼의 서비스 기능을 명확히 할 것이며, 향후 서비스 기능 추가 및 수정에 따른 통합운영플랫폼의 기능 구성 참조 모델로 활용될 수 있을 것이다.

• 가족자원경영과 정책
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• 제23권4호
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• pp.1-21
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• 2019

The purpose of this study was to explore employees' experiences of integrated services in Healthy Family and Multicultural Family Support Centers in Seoul. In-depth interviews were conducted with seven employees, including managers and heads of Healthy Family and Multicultural Family Support Centers. The interviews identified three themes: the direction of integrated service, the characteristics of the integration process, and the challenges of integrated service. For the direction of integrated service, the participants identified the integration center as a professional family services organization that provided customized services for different types of families. During the integration process, employees found it difficult to provide integrated services because few guidelines existed on operating an integration center that provided services to families with different characteristics and needs. However, they also explained positive aspects of integration, such as strengthening the business's capacity by expanding the organization. To improve integrated service, employees emphasized the expertise and appropriateness of the family services over the efficiency of the integration centers. They also stressed expansion as a role of a professional family services organization. These findings suggested that establishing a clear direction for integrated service as well as the roles of administrative support agencies is important for activating integrated services.

• 한국방송∙미디어공학회:학술대회논문집
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• 한국방송공학회 2009년도 추계학술대회
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• pp.165-172
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• 2009

Integrated management model (SNMP/SMI) for lubiquitous egacy remote communication network or service make possible combination of various architecture. However, legacy management system cannot be applied some problems such as inefficient, complexly, implement and large network by reason of integration of voice and data, wired and wireless, and service area between service provider. For improve this, supplied JMX(Java Management eXtensions) on network management technology from SUN. JMX is integrated architecture for existing network management and monitoring. In this paper, we design and implement for integrated network management through multi-protocol agent using JMX.

• 보건의료산업학회지
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• 제13권3호
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• pp.53-65
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• 2019

Objectives: This descriptive survey study aimed to identify factors that affect job satisfaction among nurses working in integrated nursing care service wards and to explore measures to increase job satisfaction among these nurses. Methods: Data were collected between July 20 and August 3, 2018 from nurses working in integrated nursing care service wards in Busan and Changwon city, in Korea. Data were analyzed with SPSS/WIN 23.0 software(IBM corp., Armonk, NY, USA). Results: Factors affecting job satisfaction among nurses working in integrated nursing care service wards were identified as follows: professional self-concept (${\beta}=.32$, p=.003), which is a subdomain of nursing professionalism, and nursing foundations for quality care (${\beta}=.30$, p=.001), which is a subdomain of nursing work environment. The model had an explanatory power of 54.7%. Conclusions: Nursing professionalism should be strongly established among nurses, as nurses are key players in a health system that allows stable and expanded operations of integrated nursing care. Intervention measures that create a better work environment for nurses should also be implemented. Furthermore, it is necessary to develop systematic strategies and multifaceted efforts to increase nurses' job satisfaction in integrated nursing care service wards.

• 품질경영학회지
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• 제44권4호
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• pp.965-981
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• 2016

Purpose: This study aims to propose Kano-SERVQUAL integrated approach as an effective tool for evaluating auto service quality attributes to enhance the use of SERVQUAL. Methods: The Kano-SERVQUAL survey was conducted to evaluate customer perception for 28 auto service quality attributes which were obtained from auto service expert in 'H' company. The correlation analysis of SI(Satisfaction Index), DI(Dissatisfaction Index) and expectation values are conducted in this study. Results: The 28 auto service quality attributes are classified into attractive attributes and one-dimensional attributes. The results of this study show that the correlations between the customers' expectation values and DI is strongly positive correlation with 1% significance level, expectation values and SI is negative correlation with 10% significance level. Conclusion: The results show that the purposed Kano-SERVQUAL integrated approach provides a deeper understanding of service quality attributes in that it distinguishes the customers' expectation values between highly expected attributes(e.g. must-be attribute) and less expected attributes(e.g. attractive attribute).

• 한국측량학회지
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• 제26권6호
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• pp.571-581
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• 2008

유비쿼터스 도시의 개념이 등장하면서 도시 관리에 대한 중요성이 점차 높아지고 있다. GIS는 도시를 효율적으로 관리하기 위한 기반이며 u-City 구축사업에 있어 필수적인 기술이다. 시민의 삶의 질 향상을 목표로 하는 u-City는 공공서비스를 중심으로 발전된 IT기술과 접목되어 다양한 서비스의 제공을 시도하고 있으며 기술의 진화에 따라 더 많은 서비스를 추가로 적용할 예정이다. 이러한 추가 서비스가 쉽게 개발되어 더 많은 양질의 서비스를 시민에게 제공할 수 있게 하며 유기적인 정보공유 환경을 제공하는 것이 u-City 통합운영플랫폼이다. 이러한 통합운영플랫폼에 u-City 서비스를 위한 GIS 요구 기능을 정의하고 공통 구현이 가능한 기능들을 통합하여 제공한다면 보다 효율적인 도시 관리를 실현할 수 있을 것이다. 이에 본 연구에서는 u-City 서비스를 위해 구축되는 통합운영플랫폼들에 적용되고 있는 GIS 요구 기능을 분석하고 이를 기반으로 실제 u-City 서비스 중가로등관리 및 화재감시에 대한 GIS 모듈을 구현하였으며 이의 서비스 시뮬레이션을 수행하여 통합운영플랫폼의 GIS 공통 기능 적용에 대한 활용성 검증을 수행하였다.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2000년도 춘계학술대회
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• pp.27-32
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• 2000

This study presents the design of integrated safety, quality, and environmental information system based on the internet environment. Quality management system, environmental management system, and safety management system are adapted in many manufacturing and service organization respectively but those system does not work effectively. Especially safety management system and environmental management system are very similar with format and contents. Therefore, Those system must be integrated to increase effiency.

• 정보관리학회지
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• 제26권3호
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• pp.317-333
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• 2009

디지털 저작물 식별체계는 체계적인 디지털 저작물 관리와 효율적인 저작물 유통시스템에서 중요한 역할을 해왔다. 국내 유일의 저작권 관리를 위해 개발된 식별자인 저작권통합관리번호(Integrated Copyright Number)는 권리자의 보호를 위해 저작물에 대한 저작권 관계 정보를 포함하고 있어 저작권 유통환경에서 다양한 서비스 모델을 제공한다. 한편 디지털 콘텐츠에 집중하여 개발된 UCI(Universal Content Identifier)는 저작권 관리에는 다소 부족한 점이 있으나 ICN과의 연계를 통해 각 식별체계의 장점으로 단점을 보완하여 보다 체계적인 저작권 및 디지털 저작물 관리와 유통체계를 구축할 수 있을 것으로 예상한다. 이에 본 논문에서는 ICN의 효과적인 활용과 효율적인 운영을 위한 UCI와의 연계구조와 서비스 시나리오를 개발하여 디지털 저작권 산업분야에서 디지털 저작물의 구체적인 운영방안을 제안하고자 한다.

• 대한인간공학회지
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• 제31권1호
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• pp.1-5
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• 2012

Objective: The aim of this study is to investigate the roles and human resources of service design. Background: The definition of service design is not clear yet, also did not define in this study. I studied the components of service design which are roles and human resources. That is helpful to understand the definition of service design and to clarify the works in service design. Method: I compare the service design with user experience design. I empirically define the roles and human resources of service design. Results: The roles of service design are service strategy, research, service concept design, service specification, service architecture design, integrated communication design, integrated system design, integrated operation design, service evaluation, launch, operation, and knowledge management. Conclusion: We defined who works and what works in service design. Application: The results of this study help the clarification of service design.

• 대한한의진단학회지
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• 제16권2호
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• pp.23-32
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• 2012

Objectives : The purpose of this research is to develop the clinical pathway for optimizing the integrative medical service (oriental-western integrated medical service) and to analyze the clinical pattern of the integrative patients who received the oriental-western integrated medical service. Methods : This research developed the clinical pathway by interviewing with doctors, nursing and experts at K Medical Center. To analyze the clinical patterns, this research used 860 integrative patients and 6345 non-integrative patients at K Medical Center since 2007. Results and Conclusions : 1. We developed the clinical pathway for optimizing the integrative medical service. 2. Comparing the clinical pattern of the integrative patients with the non-integrative patients, the results indicated that the interval and frequency of the integrative patients is shorter than that of the non-integrative patients. 3. Comparing the medical treatment type, the integrated patients take much more medical care and more frequently participate in medical treatment. 4. In conclusion, it is different that the clinical pathway of the integrative medical service from the non-integrative medical service and the integrative medical treatment is more effective than the non-integrative medical treatment.