• Title/Summary/Keyword: information user studies

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Trust in User-Generated Information on Social Media during Crises: An Elaboration Likelihood Perspective

  • Pee, L.G.;Lee, Jung
    • Asia pacific journal of information systems
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    • v.26 no.1
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    • pp.1-21
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    • 2016
  • Social media is increasingly being used as a source of information during crises, such as natural disasters and civil unrests. However, the quality and truthfulness of user-generated information on social media have been a cause of concern. Many users find distinguishing between true and false information on social media difficult. Basing on the elaboration likelihood model and the motivation, opportunity, and ability framework, this study proposes and empirically tests a model that identifies the information processing routes through which users develop trust, as well as the factors that influence the use of these routes. The findings from a survey of Twitter users seeking information about the Fukushima Daiichi nuclear crisis indicate that individuals evaluate information quality more when the crisis information has strong personal relevance or when individuals have low anxiety about the crisis. By contrast, they rely on majority influence more when the crisis information has less personal relevance or when these individuals have high anxiety about the crisis. Prior knowledge does not have significant moderating effects on the use of information quality and majority influence in forming trust. This study extends the theorization of trust in user-generated information by focusing on the process through which users form trust. The findings also highlight the need to alleviate anxiety and manage non-victims in controlling the spread of false information on social media during crises.

User-based Relevance and Irrelevance Criteria during the Task Pursuing of Middle School Students (중학생 학습과제 수행을 위한 정보탐색과정에서 적합성 및 비적합성에 관한 연구 - 에듀넷 사이트를 중심으로 -)

  • Kim, Yang-Woo;Park, Sung Jae
    • Journal of the Korean Society for Library and Information Science
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    • v.48 no.3
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    • pp.55-70
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    • 2014
  • Although a significant number of studies have been conducted in user-based relevance criteria, a need for further research still remains. The rational is associated with the following inadequacies: (1) research on young user groups, (2) research on the Web environment with multimedia resources, (3) research on the irrelevance criteria and implications to improve related systems and services. Accordingly, this study identified user - based relevance and irrelevance criteria, examining 40 middle school third grader students who use KERIS Edunet site. The results identified 16 relevance criteria and 8 irrelevance criteria. Major implications related to information system and service improvements.

A Study on the Invasion of Privacy in Online Environment (온라인 환경에서 프라이버시 침해에 관한 연구)

  • Nam, Soo-Tai;Kim, Do-Goan;Jin, Chan-Yong
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2015.05a
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    • pp.185-187
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    • 2015
  • Increasingly important user based service on the smart media era, and increasing awareness about the user experience. As the connected Internet information systems increases, one of the problems happening between users and information systems such as Internet shopping-malls, portal sites, and corporate web sites is related with the information privacy concerns issues. In this research, we aim to analyze factors influencing of the invasion of privacy on continue using intention in online environment. Based on these findings, several theoretical and practical implications were suggested and discussed. Thus, we have reviewed extensive previous studies on information privacy in local and foreign information systems, marketing and other fields. The purpose of this study is to provide future directions of studies on information privacy concerns by analyzing past and recent trends of the studies.

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Online Health Search Experience: Sentiments from South East Asia

  • Inthiran, Anushia
    • International Journal of Knowledge Content Development & Technology
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    • v.6 no.2
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    • pp.29-42
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    • 2016
  • Performing an online health search is a popular activity conducted on the Internet. Research studies from developed countries provide information on source used, type of search performed and devices used to perform the search. However, the same cannot be said about the online health information searching scene in South East Asia. Online health information searching is gaining popularity in South East Asia. Citizens in these countries are turning to the Internet to obtain health information quickly. Current research studies pertaining to online health information searching in South East Asian is limited, particularly relating to search experiences of South East Asian health searchers. Search experience is pertinent as it could deter or encourage the possibility of conducting future health searches. In this research study, a user study was conducted to describe the online search experience of South East Asian health searchers. A face to face interview with 50 participants was conducted. The interview was audio recorded and transcribed verbatim. Results indicate participants have positive and negative search experiences. In some cases, post search outcomes influenced the search experience. Results of this research study contribute to the growing domain of knowledge in relation to online health information searching. Results of this study also provide an understanding pertaining to the search experience of South East Asian online health searchers.

A Study on the Conceptual Model of Evaluation of Information System Centered on User Satisfaction (사용자 만족도를 중심으로 한 정보시스템평가의 개념적 모형에 대한 연구)

  • 유상진;이선영
    • Journal of Korea Society of Industrial Information Systems
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    • v.4 no.3
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    • pp.59-70
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    • 1999
  • Scholars and researcher have carried out many studies attempting to measure the user satisfaction as the performance variable of information system. However, the theoretical investigation has not been clearly conducted due to the differences in concepts, variables, and methods in measurement. Thus, it is important to examine the causes of differences and to suggest to conceptual model. First, an extensive review of the previous studies is presented to identify the concepts, methods, and the limitations. Second, the implications of the literature review are discussed. Third, based on the implications, the conceptual model of evaluation of information system composed of the factors influencing user satisfaction is suggested. This model analyzes the explicit interrelationship between the influencing factors (independent variable) and the measuring factors (dependent variable). The model also assesses the correlation and the relative importance among the independent variables.

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Proposal of Bus-stop Information Design Guideline Based on User Experience Design -The Case of Seoul Metropolitan City- (사용자 경험 디자인을 기반으로 한 버스정류장 정보 디자인 가이드라인 제안 연구 -서울시를 중심으로-)

  • Kim, Tae-Hee;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.16 no.1
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    • pp.351-356
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    • 2018
  • The aim of this study is to propose guidelines for bus-stop information design that is more congested with the advent of U-Shelter, via case studies and focus group interviews. First, the literature research explored the concept of information design and correlation of information design and route map. Second, raising problems and consider improvement plans through case study in korea, overseas. Finally, current information design was evaluated and user's requests were derived through focus group interview. The current information design had problems with lack of priority, information overlaying, and hard recognition. Priority shall be selected by bus route, direction of bus, arrival time, interval, and operating time, and information overlay can be reduced into one. Also visualize the connection and direction between the lines using schematic and two-dimensional lines and shapes for recognition. Through this study, it will be used as a reference material to help improve and develop the bus-stop information design.

Wearable Based User Danger Situation Discerning System (웨어러블 기반 사용자 위험상황 식별 시스템)

  • Yu, Dong-Gyun;Hwang, Jong-Sun;Kim, Han-Kil;Kim, Han-Kyung;Jung, Hoe-Kyung
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2016.10a
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    • pp.792-793
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    • 2016
  • Recent studies on a fusion of health care system and the information and communication technology of wearable is being developed Anytime and anywhere without being constrained to measure the biological information of the user. However existing wearable monitors the measured biological information. If the user is hard to deal with for the event of dangerous situations. In this paper, it proposes a system that identifies the status of a user to correct the problem it utilizes sensors and algorithms to measure the biological information. This enables the user will be able to respond quickly to dangerous situations. In the event of a dangerous situation, such as falling or stumbling sends an emergency alert to a designated guardian.

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Correlations between Users' Characteristics and Preferred Features of Web-Based OPAC Evaluation

  • Kim, Hee-Sop;Chung, Hyun-Soo;Hong, Gi-Chai;Moon, Byung-Ju;Park, Chee-Hang
    • ETRI Journal
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    • v.21 no.4
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    • pp.83-93
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    • 1999
  • This paper examines the correlations between user characteristics and their perferences for two selected features of Web-based OPAC systems. User characteristics identified in this study were age, gender, educational status, computer skills and OPAC experience. Usability features included interaction styles, character and image on screen, browsing and navigating style, screen layout, and ease of learning, whereas availability features attended to availability of information, quality of information and up-to-date information. Individual variables and features are described, and the correlation between the variables and the features are explored using Pearson's correlation coefficient(r). Although based on a small-scale sample survey, a considerably large number of statistically significant correlations were found between the users' characteristics and the selected evaluation features of interactive Web-based OPACs. From these observations, it seems to be suitable to recommend that system designers should make a more considered appraisal of the users' demographic characteristics in the design of the new generation of OPAC such as in user-tailored interactive Web-based OPAC systems.

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An Empirical Study on the Success Factors and Performance Model of Hospital Information Systems (병원정보시스템의 성공 요인과 성과 모형에 관한 연구)

  • Ryu, Il;Kim, Mee
    • Asia pacific journal of information systems
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    • v.12 no.1
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    • pp.45-65
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    • 2002
  • Factors influencing the success or failure of information systems(IS) have been discussed in many literature. However, limited theoretical development or empirical research have examined the effectiveness of hospital information systems(HIS). This study set out the research model of influencing factors and the performance of HIS through theoretical studies based on Management Information Systems, and then empirically tested hypotheses related to the model. The model was tested using LISREL analysis on the sample of 274 respondents who have worked with the HIS. The major results of this study are as follows: First, system characteristics and organizational characteristics have a statistically significant influence on user satisfaction. Second, the hypothesis 3, proposing that computer self-efficacy would relate positively to user satisfaction, was not supported by the results, though. According to these results, system quality, information quality, service quality and support of top management are very important variables for IS success. The study's findings also indicate DeLone and McLean's model is correct in proposing that the indirect relationship between influencing factors and organizational effectiveness, mediated by user satisfaction, is an important one.

The Effects of Contents and Parody Traits on UCC User Attitude and e-Worth of Mouth (콘텐츠와 패러디 특성이 UCC 사용자 태도 및 온라인 구전의도에 미치는 영향)

  • Hwang, In-Ho;Kim, Tea-Ha;Kim, Jin-Soo
    • The Journal of Information Systems
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    • v.21 no.3
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    • pp.1-22
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    • 2012
  • This study aims to investigate the effects of UCC parody content trait on user attitude and e-word of mouth. The conventional methods had two identified factors: UCC content factors - trust, usefulness, and information, and parody content factors - humor, satire, and mockery. It also analyzes the impacts gap in UCC attitude between a high-involvement user and a low-involvement user in UCC contents. In this study, our findings are broadly summarized as follows: first, both trust and information, of UCC content factors, showed a positive impact on UCC attitude; second, both humor and satire, of parody content factors, showed a positive impact on UCC attitude; third, UCC attitude showed a positive impact on e-word of mouth, and both humor and satire were highly correlated to UCC attitude in UCC involvement user groups. In conclusion, this study is expected to give useful suggestions on selecting variables for further studies on UCC parody contents.