• Title/Summary/Keyword: information needs analysis

Search Result 2,542, Processing Time 0.031 seconds

A Study on IT Service Industry Policy for Global Competitiveness (글로벌경쟁력 관점의 IT서비스산업정책 연구)

  • Kim, Hyun-Soo
    • Journal of Information Technology Services
    • /
    • v.9 no.1
    • /
    • pp.91-111
    • /
    • 2010
  • An efficient industry structure is essential for competitive IT Service industry in a global world. The purpose of this research is to derive a policy direction paradigm for strengthening IT service industry structure. To find an effective policy direction, an in-depth analysis on deep-rooted problems of IT service industry has been conducted. The root-causes of industry problems are found with new perspectives on IT service industry. Past and present policies on IT service industry have been reviewed based on desirable industry behavior. A new policy paradigm and a roadmap for efficient industry policy are suggested. To justify adequacy of new policy direction, global benchmarking has been performed. USA, Germany, and Japan's IT service industry has been reviewed based on global competitiveness and desirable eco-system. And an in-depth analysis has been performed for two big competitors, India and China, The adequacy of the new policy paradigm has been tested, and mostly approved. IT service industry policy needs to be transformed from manufacturing concepts to service concepts, from domestic focus to global focus, from zero-sum policy to positive-sum policy, from supplier focus to market focus, from internal industry itself to co-growth with main industries. etc. The results of this study can be used for policy adjusting and policy making to strengthen IT service industry's global competitiveness and to improve long-term performance of Korean economy. Further in-depth researches with quantitative analysis will be needed to fully justify the adequacy of the derived new policy directions.

A Method of Predicting Service Time Based on Voice of Customer Data (고객의 소리(VOC) 데이터를 활용한 서비스 처리 시간 예측방법)

  • Kim, Jeonghun;Kwon, Ohbyung
    • Journal of Information Technology Services
    • /
    • v.15 no.1
    • /
    • pp.197-210
    • /
    • 2016
  • With the advent of text analytics, VOC (Voice of Customer) data become an important resource which provides the managers and marketing practitioners with consumer's veiled opinion and requirements. In other words, making relevant use of VOC data potentially improves the customer responsiveness and satisfaction, each of which eventually improves business performance. However, unstructured data set such as customers' complaints in VOC data have seldom used in marketing practices such as predicting service time as an index of service quality. Because the VOC data which contains unstructured data is too complicated form. Also that needs convert unstructured data from structure data which difficult process. Hence, this study aims to propose a prediction model to improve the estimation accuracy of the level of customer satisfaction by combining unstructured from textmining with structured data features in VOC. Also the relationship between the unstructured, structured data and service processing time through the regression analysis. Text mining techniques, sentiment analysis, keyword extraction, classification algorithms, decision tree and multiple regression are considered and compared. For the experiment, we used actual VOC data in a company.

How Do Advisors Influence Mergers and Acquisitions?: An Analysis of Acquisitions in Japan

  • KOO, Ja Seung
    • The Journal of Asian Finance, Economics and Business
    • /
    • v.7 no.7
    • /
    • pp.123-129
    • /
    • 2020
  • The objective of this study is to examine the differentiated influence of sell-side advisors and buy-side advisors on mergers and acquisitions (M&A). Unlike prior studies on M&A advisors, the study addresses different roles of target and acquirer advisors, and explores their influences on the cumulative abnormal returns (CAR) and acquisition premiums with an empirical analysis of longitudinal data of M&As conducted by Japanese listed firms except financial companies from 1995 to 2012. M&A data were obtained from the Securities Data Corporation's (SDC) database, and the individual firm data were collected from the Nikkei Economic Electronic Databank System (NEEDS), which provides a wide range of corporate information including financial status, operational performance, and strategy. Using a sample of 452 cases for the CAR and 498 cases for the analysis of acquisition premiums, the empirical results support the hypotheses of the target advisor's positive association with CAR and acquirer advisor's positive association with acquisition premiums. The findings of this study indicate the target advisor's positive contribution to the success of acquisition process and performance, and acquirer advisor's negative influence on the deal progress. The study provides theoretical implications on M&A research and practical insights into the investment banking industry.

Evaluation of Fly Ash Disposal Methods by Analysis of Leachate Migration (침출수 이동 해석을 통한 석탄재 처분방식의 평가)

  • 이상일
    • Water for future
    • /
    • v.25 no.4
    • /
    • pp.61-73
    • /
    • 1992
  • There are needs to examine the consequences of a regulation in effect to control the migration of leachates from disposal sites. The main objective of this study is to illustrate the methodology to evaluate basic disposal designs for compliance with a certain regulation, The "100/100 rule" is selected for demonstration purpose which dictates that the time for the leachates to travel a horizontal distance of 100feet (30.5m) away from the property where the landfill or pond is located must exceed 100 years. The two primary methods for disposal of ash from coal-fired utility plants, landfill and pond, are studied, Numerical groundwater flow analysis resulted in pressure head distribution and flux information in the cross-section of the domain while path line analysis provided travel path and time of leachate migration to compliance zone.ance zone.

  • PDF

The Effects of Image Making According to Somatotypes and Face Types

  • Choi, Mee-Sung;Kim, Sung-Hee
    • Journal of Fashion Business
    • /
    • v.10 no.3
    • /
    • pp.44-53
    • /
    • 2006
  • The purposes of this study were to find out any significants among somatotypes and face types and importance of image making to successful students' life. The respondents were composed of 181 males and 160 females. It consists of total 29 items including the facial features, personality expression methods, characteristics of body shapes, image making, colors and neckline and their responses were measured with Likert 5-point scale. For data analysis, descriptive statistics, cross-tabulation analysis including $Χ^2$-test and frequency analysis were used. As the results, 47% of male students and 28% of female students responded they were satisfied with their own facial types. 32% of male students and all female students were not satisfied with their own body shapes and fashion depends on accessories like hat, sunglasses, boots and necklace rather than dress itself. All male and female students were not satisfied with their body shapes and recognized the importance of image. They answered that they change image if someone advices their image and it suggests that information and intellectual needs of image making are required and approach to efficient methods of image making is needed.

Research Trend Analysis in the Performance Measurement and Monitoring of Construction Projects through Keyword Analysis (선행연구 키워드 분석을 통한 건설 프로젝트의 성과측정 및 관리분야의 연구 트렌드 분석)

  • Kim, Chang-Won;Kim, Taehoon;Lim, Hyunsu
    • Proceedings of the Korean Institute of Building Construction Conference
    • /
    • 2018.05a
    • /
    • pp.171-172
    • /
    • 2018
  • Performance measurement and management in the construction industry has traditionally been regarded as the major factor for successful business execution. In addition, there is emphasis on the function of performance measurement and management that can early warn potential risks and poor performance in project execution environment changes. Previous studies have made various attempts to measure the quantitative performance of construction projects, and the research to derive the link between the results and the issue that can meet the future needs is expected to provide valuable information. The purpose of this study is to analyze the research trends based on the keywords presented in previous studies on the performance measurement and management of construction projects. Considering that the results presented in the existing literature can be an indicator of the evolution of the sector before it is applied to industry, the result of this study is expected to be used as a basic data to support the establishment of research direction in the future.

  • PDF

RIMS data time a series analysis a city railroad a use efficiency improve (RIMS 데이터 시계열 분석을 통한 도시철도 운용효율 향상)

  • Lee, Do-Sun;Chun, Houng-Jun;Park, Soo-Choong
    • Proceedings of the KSR Conference
    • /
    • 2008.06a
    • /
    • pp.1308-1314
    • /
    • 2008
  • In this paper, Seoulmetro that is the first operation organization which operates a city railroad rolling-stock maintenance RIMS(rolling stock information maintenance system) collected and analyzed a light maintenance data and introduced time a series analysis technique to find the way how to contribute to a use efficiency improvement of a city railroad. The purpose of time a series analysis is to remove a seasonal change including data and to check an irregular fluctuation. First of all, a collection range of the data comes under a light maintenance, however it needs a data of more than 3 years to check the seasonal change. We put a study for an accumulated scope that the data satisfy a period like this and are able to extend a range of the study when time flys forward. The data used for study is filtered using a movement average method after passing proper selection working and is solved with a method which looks for season index. Using the season index that was getten in here, we predict a light working frequency, if it has an irregular change, we will contribute it to a city railroad a use efficiency improvement and establish the cause by carrying out prevent maintenance in advance.

  • PDF

The Assessment of Dietitian's Performance by General Characteristics of Employees (산업체 영양사의 직무특성에 대한 근로자의 만족도 분석)

  • Hong, Wan-Su;Jang, Mi-Ra
    • Journal of the Korean Dietetic Association
    • /
    • v.9 no.4
    • /
    • pp.297-306
    • /
    • 2003
  • The purposes of this study were to assess the nutrition service importance and performance level in views of industrial employees and to explore the ways to improve the nutrition service quality. A survey of industrial foodservice operations scatterly located in Korea was undertaken and detailed information was collected from each, including surveys of 1,002 industrial employees. Statistical data analysis was using SAS PC 6.04 for descriptive analysis, t-test, and analysis of variance. The whole industrial employees assessed the importance and performance of the dieticians' role on nutrition service as '4.03' and '3.32' out of 5 respectively, which suggests that the industrial nutrition service needs to be improved. The variables which received higher scores than the average mean were safe meal provision, sanitation management and equipment & facilities management, whereas the score of individual nutrition counselling was low compared to other variables of nutrition service. Dietician's performance level scored by industrial employees was statistically correlated with the effect of industrial foodservice(p<0.01). The groups who scored low performance were characterized by labor work, experience with less than 10 years, single, aged below 29 years old, and female.

  • PDF

Modal analysis and ambient vibration measurements on Mila-Algeria cable stayed bridge

  • Kibboua, Abderrahmane;Farsi, Mohamed Naboussi;Chatelain, Jean-Luc;Guillier, Bertrand;Bechtoula, Hakim;Mehani, Youcef
    • Structural Engineering and Mechanics
    • /
    • v.29 no.2
    • /
    • pp.171-186
    • /
    • 2008
  • The seismic response analysis of an existing bridge needs a mathematical model that can be calibrated with measured dynamic characteristics. These characteristics are the periods and the associated mode shapes of vibration and the modal damping coefficients. This paper deals with the measurements and the interpretation of the results of ambient vibration tests done on a newly erected cable stayed bridge across the Oued Dib River at Mila city in Algeria. The signal analysis of ambient vibration records will permit to determine the dynamic characteristics of the bridge. On the other hand, a 3-D model of the bridge is developed in order to assess the frequencies and the associated modes of vibration. This information will be necessary in the planning of the test on the site (locations of the sensors, frequencies to be measured and the associated mode shapes of vibration). The frequencies predicted by the finite element model are compared with those measured during full-scale ambient vibration measurements of the bridge. In the same way, the modal damping coefficients obtained by the random decrement method are compared to those of similar bridges.

Evaluating the Performance of Freight Railway Stations Using Data Envelopment Analysis (자료포락분석을 활용한 철도화물취급역의 성과평가)

  • Kim, Seong-Ho;Oh, Suk-Moon
    • Journal of the Korean Society for Railway
    • /
    • v.12 no.2
    • /
    • pp.315-320
    • /
    • 2009
  • In this paper we presents an approach to evaluating the performance of freight railway stations based on several performance indicators as an alternative to the evaluation based on single indicator. Such evaluation needs a way to weight the importance of the individual performance indicator. Data envelopment analysis (DEA) suggested by Charnes, Cooper, and Rhodes (1978) can be used to determine the weights. Using DEA we evaluate 353 freight railway stations based on four performance indicators: loading volume, unloading volume, loading revenue, unloading revenue. The evaluation results facilitates the organization's decision making by providing valuable information.