• The Korean Journal of Health Service Management
• /
• v.12 no.4
• /
• pp.43-57
• /
• 2018

Objectives: This study analyzes whether the leisure activities satisfaction of elderly and older elderly patients differs with population sociology characteristics for the leisure activities services provided by geriatric hospitals, and to provide basic information to make reasonable decisions. Methods: Difference Analysis of the difference (T-test, ANOVA) in leisure activities satisfaction was conducted for the elderly and older elderly patients hospitalized in nine hospitals. Results: First, In the planning stage of leisure activity program, it is necessary to consider the tendency of men and women to prefer gender-based leisure activity service. Second, It was found that old elderly patients were more in number than elderly patients. Third, managers of geriatric hospitals in Busan and Kyungnam area should consider the needs of the patients in the planning and implementation of leisure activities and improve their leisure activity programs or develop more programs for better customer satisfaction.

• The Korean Journal of Franchise Management
• /
• v.10 no.2
• /
• pp.59-70
• /
• 2019

Purpose - Every company studies how to attract and retain new customers to increase competitiveness and profitability. Companies establish strategies to attract customers, secure competitive advantage and generate revenue. Businesses are looking for newer and better ways to differentiate themselves in the marketplace. One of the requirements for service differentiation is to make it a prerequisite for an engaging customer experience. Customer experience can be attained through service experience. Satisfaction determine whether to reuse the food service franchise. The purpose of this study is to investigate the effect of customer experience on the satisfaction and revisit intention of food service franchise. In this study, customer experience consists of three attributes such as service environment, food quality, and price fairness. Also, this study is to identify the importance of three service experience attributes of customer satisfaction and revisit intention using ANN (artificial neural network) analysis. Research design, data, methodology - The survey was conducted on customers who have visited franchise restaurants in one month in order to examine how service environment, food quality, and price fairness have been influenced customer satisfaction and revisit intention through online survey company (SM culture & contents). A total of 300 representative surveys were collected. Of those collected surveys, 26 were not used due to missing information, resulting in 274 as the final sample size. The sample size was more than 10 times more than the number of variables used in the structural model analysis. Results - The findings of this study are as follows: Service environment and price fairness have a significant effect on satisfaction. However, food quality did not have a significant effect on satisfaction. Finally, it was found that satisfaction had a significant effect on revisit intention. Meanwhile, according to the results of ANN analysis, satisfaction as a dependent variable was found to be the most important in male price fairness and service environment in female. Also, when the revisit intention is used as a dependent variable, both male and female price fairness are important. Also, when the intention to revisit is used as a dependent variable, both male and female price processes are important. Conclusions - First, a restaurant franchise enterprise needs to manage customer service experience. Customers should strive to eat and enjoy at a dining franchise store. Second, it is necessary to design a food service franchise shop as a customer-oriented service environment. Franchise companies need to improve the environment so that customers can use the store conveniently. Third, the restaurant franchise menu price needs to be cheaper than the alternative menu. The restaurant franchise menu needs to be constructed with a popular menu that can be used continuously by the customer, so that it can be set at a reasonable price.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.22 no.4
• /
• pp.263-272
• /
• 2021

This study investigated the oral health knowledge and educational needs of adults by life cycle. We aimed to provide basic data for developing oral health education plans for well -aging. The survey was conducted online and through mobiles by Gallup Korea during February 2021. A total of 319 adults over the age of 19 were surveyed. The study aimed at investigating the general characteristics, the quality of life-related to oral health, knowledge of oral health, and the need for well-aging education. The PASW Statistics ver 18.0 statistical program was used for data analysis. The analysis of the data suggests that prevention was the highest priority among all age groups. Furthermore, there was a difference in the perceived educational need among different age groups. The cause of the youth, the treatment of the middle-aged and the elderly were significantly related to oral and systemic disease. The need for education related to oral diseases was ranked in the order of aches, bad breath, periodontal diseases, and tooth discoloration. For information, the subjects reached out to the internet, dental and medical institutions, and public health centers. The teaching methods experienced by those surveyed included lectures combined with experience, videos, and expert lectures. We believe that this study can be used to develop an education plan that reflects the needs of the subjects when conducting life cycle education for well-aging.

• Asia pacific journal of information systems
• /
• v.7 no.3
• /
• pp.39-59
• /
• 1997

This study presents the growth strategy of outsourcing service by finding out the differences of importance between user firms and system integration(SI) firms in Korean outsourcing business, The result of data analysis reveals that there are siginificant differences between user firms and SI firms in some components of information systems(IS) outsourcing services. User firms regarded integation of distributea data centers as the prominent issue of IS environment changes. Meanwhile, SI firms chose management of IS/VAN center, office automation(OA), and management of global network, as the more important issues in the application area of outsourcing. Among the merits of outsourcing, both of them considered cost reduction and IS flexibility as the most important factors, However, they chose the difficulty of management control and the lack of operation knowledge among the demerits of outsourcing, Also, they commonly selected overall IS consulting among the components of outsourcing diffusion. In the question of future outsourcing services, user firms chose the adoption of client/server architecture, while SI firms selected the application of multimedia. These results show that there are some differences of preference between user firms and SI firms. Most of user firms consider the outsourcing to maximize information utilization, while the service suppliers focus on new IT adoption and its application to organization. For the strategic use of outsourcing services, SI firms are required to establish the diffusion strategy to meet the outsourcing needs of user firms.

• Journal of the Korean Society for information Management
• /
• v.26 no.2
• /
• pp.43-63
• /
• 2009

Recently in Korea, the need has increased for the systematization of the qualifications of subject specialist librarians who have both knowledge and work experience on specific subject. The purpose of this study is to analyze the domestic situation of subject special library services as well as the education backgrounds or work experience of current subject librarians in Korea. At the end, the study attempts to suggest an appropriate framework for the qualification system establishment and operation in Korea based on the supply and demand analysis of domestic subject specialist librarians.

• The Journal of Information Systems
• /
• v.13 no.1
• /
• pp.121-134
• /
• 2004

As Internet usage widely grows, online content services such as newspaper, magazine, music, game and movie are provided with a fee-based subscription. Many content services providers consider charging a usage fee into its service provisions as one of the Internet business models for increasing revenue. There are customer resistances to adopting the fee-based service provision on the Web. Previous research in information systems (IS)has focused on the analysis of adoption of information technology or systems in the individual ororganization level. No principle research has been carried out on the user adoption behavior of online content services provisions. As users actively access content services on the Web, it needs to explore user adoption behavior in different settings. Many IS researcher have employedquantitative approaches, even though they deal with the process of user behavior regarding the information technology or system. In this study, we attempt to discover how customers adopt the fee-based provision of online content services by employing grounded theory, one of the principal qualitative research methods.

• Journal of KIBIM
• /
• v.2 no.2
• /
• pp.37-45
• /
• 2012

Modular bridge construction enabling better productivity of design and construction by standardized members and robotic construction becomes an important issue in construction industry. Modular structures needs accurate information delivery between design, fabrication and construction processes. BIM (Building Information Modeling) based parametric modeling was proposed for the modular bridge substructure. Considering ranges of parameters of the modular bridge, fixed value, variables and relations were defined and these parametric models were applied to design, analysis and fabrication. Experience from development of new structures can be embedded in the 3D models, and the models provide efficient and precise knowledge delivery.

• KSII Transactions on Internet and Information Systems (TIIS)
• /
• v.14 no.3
• /
• pp.1337-1362
• /
• 2020

Advances in localization-based technologies and the increase in ubiquitous computing have led to a growing interest in location-based applications and services. High accuracy of the position of a wireless device is still a crucial requirement to be satisfied. Firstly, the rapid development of wireless communication technologies has affected the location accuracy of radio monitoring systems employed locally and globally. Secondly, the location is determined using standard complex computing methods and needs a relatively long execution time. In this paper, two geolocalization techniques, based on trigonometric and CORDIC computing processes, are proposed and implemented for Bluetooth-based indoor monitoring applications. Theoretical analysis and simulation results are investigated in terms of accuracy, scalability, and responsiveness. They show that the proposed techniques can locate a target wireless device accurately and are well suited for timing estimation.

• International Commerce and Information Review
• /
• v.7 no.1
• /
• pp.55-74
• /
• 2005

Recently, many enterprises have attempted to construct data warehousing systems for decision-support. Data warehouse is an intelligent store of data that can aggregate vast amounts of information. Building DW requires two important development issues:(i) DW for the decision making of business users and (ii) metadata within it. Most DW development methodologies have not considered metadata development; it is necessary to adopt a DW development methodology which develops a DW and its metadata simultaneously. Metadata is a key to success of data warehousing system and is critical for implementing DW. That is, metadata is crucial documentation for a data warehousing system where users should be empowered to meet their own information needs; users need to know what data exists, what it represents, where it is located, and how to access it. Furthermore, metadata is used for extracting data and managing DW. However, metadata has failed because its management has been segregated from the DW development process. Metadata must be integrated with data warehousing systems. Without metadata, the decision support of DW is under the control of technical users. Therefore, integrating data warehouse with its metadata offers a new opportunity to create a more adaptive information system. Therefore, this paper proposes a DW development methodology from a metadata perspective. The proposed methodology consists of five phases: preparatory, requirement analysis, data warehouse (informational database) development, metastore development, and maintenance. To demonstrate the practical usefulness of the methodology, one case is illustrated

• Journal of Korean Society for Geospatial Information Science
• /
• v.20 no.3
• /
• pp.83-90
• /
• 2012

In this study, and taking into consideration of previous studies a trend of BIM was noticed, related to BIM software analysis and problems. Also, Geo-spatial information technology presented layered standard direction for BIM built harbor structures. Thoughts of this study, existing of two-dimensions and BIM problems based on architecture needs for applications were identified. Also, harbor structures targeting civil-BIM layer of technology-based GIS projects, and Busan International Ferry Terminal to target existing BIM comparison with harbors in the field based on GIS civil engineering-BIM standardization and direction of application could be presented.