• Title/Summary/Keyword: information needs analysis

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A Study of Service Quality on Customers′ Satisfaction and Loyalty in Japanese Restaurant (일식 레스토랑의 고객만족과 충성도에 대한 서비스 품질에 관한 연구)

  • 안효주;안광열;신충섭
    • Journal of the Korea Society of Computer and Information
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    • v.9 no.2
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    • pp.149-160
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    • 2004
  • The purpose of this research is to study the effect of service qualify improvement strategy and its practices on firms' competitive advantage, and identify their influence on customer satisfaction and loyalty. According to this purpose. this paper hypothesized that high service qualify will satisfy customers' needs and result in improved customers' loyalty. Thus, empirical study was conducted to identify the relationships among factors which were identified through literature review. Data were collected from the customers of 3 luxurious japanese restaurants in Seoul. The result of data analyses shows (1) Serve quality factors such as customer service, qualify of meal, location and facility, and types of restaurants make significant difference among three restaurants in terms of customers' perception about service quality; (2) There is statistically significant difference among three restaurants in terms of customers' satisfaction, but there is no significant difference among them in terms of customers' loyalty; and (3) Not only the result from analysis on japanese restaurants inside hotels but also that on the independent japanese restaurant in Kangnam area, shows that service quality factors have significant effect on both customers' satisfaction and loyalty.

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Study on efficient financial income elderly long-term care facilities size

  • Jeong, Seong-Bae
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.10
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    • pp.157-166
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    • 2016
  • The aims of this study are to contribute to efficient revenue management by analysis of the scale in elderly long-term care facilities. The data was used for input of the elderly long-term care costs Scale, and calculated the staffing standards and social welfare facilities workers with living wage guidelines in the Department of Health and Human Services. Revenue efficiency is the highest order of size are as follows. I8(98 people) \43,517,010, H6(86 people) \36,568,332, G8(78 people) \29,426,532, F8(68 people) \23,227,532, E8(58 people) \19,701,254, D8(48 people) \19,155,187, C6( 36) \14,389,109, B8(28 people) \9,920,031, A8(18 people) \3,721,031. It seems that its revenue efficiency even higher than the larger the scale. Meanwhile, The researchers focused on C6 (36 patients) model. Suggestion of this study are following; First, the arrangement can be provided based on needs of the elderly care facility staffing standards. Secondly, an elderly care facility selected wage guidelines. Thirdly, the elderly efficiency guidelines established by the size of a nursing facility. This study and other financial income factor are not the applicable limits.

Updating Policy of Indoor Moving Object Databases for Location-Based Services: The Kalman Filter Method (위치기반서비스를 위한 옥내 이동객체 데이터베이스 갱신전략: 칼만 필터 방법)

  • Yim, Jae-Geol;Joo, Jae-Hun;Park, Chan-Sik;Gwon, Ki-Young;Kim, Min-Hye
    • The Journal of Information Systems
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    • v.19 no.1
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    • pp.1-17
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    • 2010
  • This paper proposes an updating policy of indoor moving object databases (IMODB) for location-based services. our method applies the Ka1man filter on the recently collected measured positions to estimate the moving object's position and velocity at the moment of the most recent measurement, and extrapolate the current position with the estimated position and velocity. If the distance between the extrapolated current position and the measured current position is within the threshold, in other words if they are close then we skip updating the IMODB. When the IMODB needs to know the moving object's position at a certain moment T, it applies the Kalman filter on the series of the measurements received before T and extrapolates the position at T with the estimations obtained by the Kalman filter. In order to verify the efficiency of our updating method, we performed the experiments of applying our method on the series of measured positions obtained by applying the fingerprinting indoor positioning method while we are actually walking through the test bed. In the analysis of the test results, we estimated the communication saving rate of our method and the error increment rate caused by the communication saving.

Development of a User Centered Web Site for Mental Health Management in Adolescents (초고속 통신망을 이용한 청소년의 정신건강관리 지원시스템 개발)

  • Bae, Jeong-Yee
    • Journal of Korean Academy of Nursing
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    • v.37 no.1
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    • pp.14-25
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    • 2007
  • Purpose: A user centered web-based mental health management system may be particularly useful in Korea where there is widespread diffusion of personal computers and internet connectivity. The purpose of this paper was to describe the development of a web-based system for mental health management in adolescents using principals of a user centered design. Method: Our design process includes five distinct phases: needs assessment, analysis, design, development/testing/revision, and application release. Results: Web content includes an introduction, information about mental health management in adolescents, self-assessment and guidance, interventions for improving mental health, directory of self-help groups, and counseling and additional community resources. The web site was released using the URL: http://www.baejy.com/youth. Conclusion: The end result was a web based mental health management system for adolescents with a high degree of usability. The author believes that web-based mental health interventions in the future have true potential in helping Koreans who are suffering, or at risk, for mental health problems, particularly because of the stigma related to psychiatric therapy in Korea.

A Design of Performance Management System in Heterogeneous Networks (이종 전산망의 통합성능 관리 방법)

  • Hwang, Jun;Kwon, Hyeog-In
    • The Transactions of the Korea Information Processing Society
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    • v.2 no.2
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    • pp.237-246
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    • 1995
  • As the needs for accessing distributed informations and computing resources are increasing the need for network interconnection is growing. There are many of the network management packages including performance management tools; but most of them are not appropriate to be used in heterogeneous interconnected networks. To monitor and to control efficiently the performance of heterogeneous network, first, we have to define all performance parameters in general meaning. We need models and criteria for supporting performance analysis activities of the management system. In this study, we have designed a centralized performance management system based on the OSI management, which can be used in heterogeneous networks.

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Analysis of the Traffic Characteristics for MAP Network Management System (MAP 네트워크 관리 시스템의 트래픽 분석)

  • 김중규;이용두;이상배
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.19 no.3
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    • pp.434-441
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    • 1994
  • In this paper, performance of MAP management system traffic is analyzed, to realize the network management function in automated manufacturing network mini-MAP. The network management system, which controls and supervises the network resources in the communication network, is the function that is necessarily required in this network. Since the real time response must be required in the Mini-MAP network, the delay performance of the network needs to be analyzed. By means of both analytical method and simulation for cyclic queueing model, the delay time distributions due to the increasement of transmission data are obtained in the implemented management network where SLAM II package is used for simulation. In addition, the parameters of the management function affecting the transmission delay are considered so that these parameters can be used to implement network management system.

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Target recognition using multiple necognitron-module (다중 Neocognitron 모둘을 이용한 표적 인식)

  • 주기현;서춘원;류충상;김은수
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.21 no.11
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    • pp.2739-2749
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    • 1996
  • This aper introduces the multiple Neocognitron module approach for the effective target reognition. The Neocognitron which is designed to classify a pattern by extracting the local features from it, seems to be an unique method that can perform a pattern recognition using the neural networks. But due to its rigid structure, the Neocognitron must be reconstructed whenever there exists a variation on the number of classes. This is a quite difficult problem for the target recognition application that needs huge amount of computation and numerous classes to be classified. In this paper, we construct several smaller Necognitrom modules and train each module to adapt each class. After construction of the mulules, we integrate them in parallel so as to adaopt input at the same time and to produce each score that shold be matched to be learned class. This approach can reduce the sizes of the networks and is adaptive to the increase of classes as well as the authentic distortion, shift, scale variation and slight rotation invariant properties of general Neocognitron. This paper show the effectiveness of the proposed approach through some experience and performs analysis of the inhibitory interconnections in the architecture of the multiple module structure.

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Requirements Analysis and Design of an HTML5 Based e-book Viewer System Supporting User Interaction (사용자 인터랙션을 지원하는 HTML5 기반 e-book 뷰어 시스템의 요구사항 분석 및 설계)

  • Choi, Jong Myung;Park, Kyung Woo;Oh, Soo Lyul
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.9 no.2
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    • pp.33-40
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    • 2013
  • E-books have been popular and common in everyday life during past a decade, and the market is expected to grow much more because of the popularity of tablet computing devices such as iPad. With the helps from the devices, people want to read or experience more interactive, fun, and informative e-book contents. In order to meet those needs, we introduce requirements of an e-book viewer system that supports user interaction, 3D modeling view, and augmented reality. We also introduce some design issues of the system and its concept proof prototype system. We determine to adopt HTML5 for e-book content format because it already supports content rendering, multimedia, and user interaction. Furthermore, it is easy to implement e-book viewer because there is already Webkit component for HTML5. We also discuss design issues for integrating an Augmented Reality viewer with Webkit-based e-book viewer. This paper will give e-book viewer developers and contents developers some guidelines for new e-book systems.

ISRMC-MAC: Implementable Single-Radio, Multi-Channel MAC Protocol for WBANs

  • Cho, Kunryun;Jeon, Seokhee;Cho, Jinsung;Lee, Ben
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.10 no.3
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    • pp.1052-1070
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    • 2016
  • Wireless Body Area Networks (WBANs) have received a lot of attention as a promising technology for medical and healthcare applications. A WBAN should guarantee energy efficiency, data reliability, and low data latency because it uses tiny sensors that have limited energy and deals with medical data that needs to be timely and correctly transferred. To satisfy this requirement, many multi-radio multi-channel MAC protocols have been proposed, but these cannot be implemented on current off-the-shelf sensor nodes because they do not support multi-radio transceivers. Thus, recently single-radio multi-channel MAC protocols have been proposed; however, these methods are energy inefficient due to data duplication. This paper proposes a TDMA-based single-radio, multi-channel MAC protocol that uses the Unbalanced Star+Mesh topology to satisfy the requirements of WBANs. Our analytical analysis together experiments using real sensor nodes show that the proposed protocol outperforms existing methods in terms of energy efficiency, reliability, and low data latency.

Simplification of Moving Object Trajectory on Road Networks (도로 네트워크 상의 이동 객체 궤적의 간략화)

  • Hwang, Jung-Rae;Kang, Hye-Young;Li, Ki-Joune
    • Journal of Korea Spatial Information System Society
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    • v.9 no.3
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    • pp.51-65
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    • 2007
  • In order to analyze moving object trajectories on road networks, its representation needs to be defined correctly. The most previous methods representing moving object trajectories on road networks defined moving object trajectories as a set of passed location and its time. It is required much time in processing analysis such as retrieval for moving object trajectories. In this paper, we focus on POI(Points of Interest) on road networks and propose methods simplifying moving object trajectories based on it. Our method simplifies moving object trajectories by reducing the number of POIs that moving object trajectories passed and maintains its form after moving object trajectories were simplified.

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