• 경영과정보연구
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• 제14권
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• pp.181-193
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• 2004

This paper is concerned with the study of 'Knowledge Management', a paradigm of thought based on the idea that the future will be a knowledge-centered society. This paper also provides an overview of both 'what to manage' and 'how to manage' if an organization wants to develop in this environment. The process of 'Knowledge Management' begins with a decision. Presented with a myriad of information, of which we can't afford to obtain it all, what information is of value to the organization? Further, by systematically organizing not only the primary information but also that which was accumulated in the process, Knowledge Management is capable of suggesting a value-added plan of action. This research presents the necessary principles needed in order to successfully use Knowledge Management, specifically a harmony between the human and technological aspects. There cannot be a static solution to the problem, as the environment of the enterprise's problem is dynamic in nature. Throughout the process, the enterprise will constantly change its strategy and structure in order to adapt to variable knowledge, technology, strategy, regulations, consumer interest, etc... The essential constant of these problems is the importance of spending on education. Investments in educations help develope a infrastructure for Information Technology, the development of knowledge distribution strategies, and the creation of efficient Knowledge Management policy.

• 한국문헌정보학회지
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• 제40권1호
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• pp.397-416
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• 2006

이 글은 지식기반 사회의 역동적 엔진으로서 다양한 유형의 지식을 제공할 수 있는 통합형 지식체계의 구현을 도서관의 기본 역할로 보고, 이를 위한 지식관리 모형을 지식생태학 관점을 통해 제시한 것이다. 지식생태학 관점에서 접근한 지식관리는 지식생태계를 구성하는 사회적 요소간의 상호작용을 통해 성장하는 유기체로서 활동하는 도서관의 논리적 물리적 역할을 의미한다. 도서관은 지식생태계의 구심점으로서 지식조정자 역할을 담당하는 정보전문가를 통해 지식생산자가 지식을 제대로 생산 배포할 수 있도록 지원하고. 적절한 지식이 지식소비자에게 적시에 전달되고 재생산되는 선순환 체계를 주도해 감으로써 지식생태계를 활성화하는 지식관리 체계를 구현하여야 한다.

• 지식경영연구
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• 제18권3호
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• pp.231-246
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• 2017

As an interest in the efficiency of public sector expenditures has spread across the world, Korea has operated a self-evaluation system for government projects as a part of the performance-based budget system. However, an evaluation system for public information technology project has been criticized for its lack of validity, which stems from the uniformity of performance management. This study draws insight from knowledge management literature in an attempt to address the problems with the extant performance evaluation system in public agencies. To realize benefits from IT investment, an agency needs to develop its own performance management model for information systems projects, with a focus on the interaction of IT and organizational system. The knowledge management-based framework for IT projects was verified through a case study, with which we discussed the applicability of knowledge management to the evaluation of public information systems projects.

• 한국전자거래학회:학술대회논문집
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• 한국전자거래학회 2005년도 e-Biz World Conference 2005
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• pp.24-50
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• 2005

Knowledge management is a current management concept dealing with information gathering and implementation processes for the organizational performance advantage. The study investigates knowledge management in two perspectives: internally, Organizational information processing structure and externally, strategic issue management system. The study proposes the existence of filtering processes in the organizations. Based on this argument, the authors propose that organizations need to employ strategic issue management system for the successful implementation of knowledge management.

• 정보관리학회지
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• 제21권2호
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• pp.153-167
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• 2004

The purpose of this study is to discuss ′records′ as core resources for knowledge management and to suggests the directions for developing integrated knowledge management systems based records management. This present paper begins with analyzing concept and structure of records in light of knowledge management, and identify the importance of records management in developing knowledge management systems by substituting evidence axis in Upward′s "Records Continuum Model" for knowledge management. And this study tries to identify critical aspects regarding transfer of records to knowledge system by analyzing the level of records. Based on these analyses, it suggests a directions for developing records based-knowledge management systems.

• 디자인학연구
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• 제15권4호
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• pp.159-168
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• 2002

세계는 지식정보사회(knowledge information society)에 돌입하였다. 정보기술은 지식경영을 등장시킨 요인중의 하나이며 지식경영발전을 가속화시키는 원동력이라고 볼 수 있다. 그리고 최근 정보기술과 인터넷은 눈부신 발전을 해오고 있다. 따라서 본 연구는 급변하는 디지털 환경하의 방대한 인터넷 데이터에서 웹 데이터 마이닝을 통해 고객에 대한 숨겨진 지식을 창출하고, 그 지식을 지식경영프레임웍에 적용한 지식-기반디자인 패러다임을 구축하여 디지털 환경에서 실시간에 고객에 대한 유용한 지식을 창출하여 고객의 욕구를 충족시키는 디자인을 개발 할 수 있도록 하는데 목적이 있다. 연구의 목적을 달성하기 위해 먼저 이론적 고찰에서 지식경영프로세스와 웹 데이터 마이닝에 관련된 다양한 사전 연구들을 살펴보고 지식경영프로세스와 웹 데이터 마이닝을 결합하여 새로운 지식-기반 디자인 패러다임(본 연구에서는 웹 데이터 마이닝과 지식경영프로세스가 통합하여 구현된 진정한 의미의 eCRM을 지식-기반 디자인패러다임이라 칭한다)을 제안한다.

• 경영정보학연구
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• 제3권2호
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• pp.245-260
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• 2001

While past knowledge management researches have focused on conceptualization and strategic implications, knowledge asset researches attempt to provide practical guidelines for companies. However, each research classifies knowledge asset from its own perspective, and thus it is not a trivial task to leverage consistent and inclusive criteria in managing corporate knowledge asset. The objective of this paper is to develop a knowledge asset classification schema on the basis of the three business functions: customer relationship management, product innovation, and infrastructure management. To demonstrate the feasibility of our schema, it has been applied to 9 Korean corporations. Knowledge assets are evaluated according to core capabilities, which are main drivers of sustainable competitive advantages. The results of case study show that the leveraged classification schema reflects current knowledge asset management and characteristics of corporations. Our finding is that most top-quality knowledge management corporations are likely to develop well-balanced knowledge asset.

• 한국비블리아학회지
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• 제9권1호
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• pp.207-220
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• 1998

세계는 지식과 지식경영을 21세기 글로벌 문명의 키워드로서 자리매김 하는데에 동의하고 있다. 이 글은 현재까지 주로 경영학적 측면으로 다뤄지고 있는 지식경영의 문제를 $\ulcorner$지식$\lrcorner$을 객체로 하는 정보학적 시각으로 접근하여 지식의 구조에 터잡은 효율적 관리방법으로 해결하려는 것이다. 왜냐하면 지식경영의 본질은 지식이며, 나머지 영역은 지식을 효율적으로 운용하기 위한 여러가지 환경적 요소들-사람, 조직. 문화등 이기 때문이다. 이 글에서는 지식경영의 핵심요소를 지식 공유 시스템의 구축이라고 보고. 지식 공유 작업이 지식을 자원으로서 인식하는 수준이 아닌 그 진위여부와 가치의 평가, 신선한 지식창고로 유지 관리하는 과정으로 보다 신중하고 비중있게 검토되어야 한다는 사실을 지적한다. 아울러 지식의 관리에서 우선적인 것은 정보기술이 아닌 지식의 내용과 표현이므로 지식경영의 일반적 프로세스 중 '정보기술인프라' 는 '정보인프라' 로 수정되어 연구될 것을 제기한다.

• Journal of Information Science Theory and Practice
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• 제9권3호
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• pp.42-55
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• 2021

Knowledge and technology resources are the most crucial sources for the achievement of sustainable development in competitive advantage. Meanwhile, few empirical studies have clarified the types of knowledge and technology resources that nonprofit organizations (NPOs) use and develop. This study aims to categorize knowledge and technology resources in NPOs that both researchers and practitioners can use to develop the nonprofit sector further. A qualitative research method was used for the study. Data were collected from 31 interviews with senior and founding members of NPOs in Thailand. Analysis of qualitative data identified five critical categories of knowledge resources: human resources, organizational practices, partnership or stakeholder involvement, operational practices, and other resources. This study also illustrates both internal and external technology resources, which are used in sample organizations. The study's findings contribute to developing a body of knowledge management literature related to the knowledge and technology resources of NPOs.

• Asia pacific journal of information systems
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• 제11권3호
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• pp.23-42
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• 2001

Recently, knowledge management becomes a core management tool for efficient and effective organizations. However, there are little known researches on measuring knowledge management level. The objective of this paper is to develop a process capability model for knowledge management of an organization. We developed 5 stage process capability model for knowledge management. The 1st stage is the initial stage where no significant knowledge management activity is performed. The 2nd stage is the performed stage where planning and tracking activities are performed on organization level. The 3rd stage is the established, and the 4th stage is the predictable stage where processes and results of knowledge management can be predictable. Final stage is the optimizing stage where knowledge management process is continuously improved at an organizational level. We surveyed 37 korean companies to test the validity of the proposed stage model. Statistical tests show that the developed stage model of knowledge management is valid and sound in general conditions. The result of this study on process capability model can be a solid stepping stone for future works in this area.