• Title/Summary/Keyword: human performance

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Effects of Strategic Factors of Outsourcing on Marketing Performance (아웃소싱 전략요인이 마케팅 성과에 미치는 영향에 관한 연구)

  • Kim, Yong-Man;Kang, Seok-Jeong;Park, Man-Kyo
    • Journal of Global Scholars of Marketing Science
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    • v.12
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    • pp.1-27
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    • 2003
  • The purpose of this study is to verify what kind of influence do strategic factors (clarification of outsourcing goals, clarification of outsourcing scope, co-sourcing, management of supply businesses, and human resource participation) have on marketing performance factors (improvement of service quality, customer satisfaction, and improvement of employees' ability). Another purpose is to examine whether the influence of strategic factors of outsourcing on marketing performance differ depending on the outsourcing motives and the degree of human resources outsourcing. Hypothesis of influences of strategic factors of outsourcing on marketing performance is verified. The study shoes that co-sourcing has a significant influence on improvement of service quality, participation of human resources on improvement of service quality and employees' ability, and management of supply businesses on customer satisfaction and improvement of employees' ability. However, the study indicates that clarification of outsourcing goals and outsourcing scope do not affect variables in marketing performance.

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Analysis of Perceived Management Performance and Importance Level of Nutrition Teachers by School Administrators in the Chonbuk Area of Korea (전북 지역 학교 관리 책임자에 의한 영양교사 직무의 수행도와 중요도 평가)

  • Kim, Mo-A;Lee, Young-Sook;Rho, Jeong-Ok
    • The Korean Journal of Food And Nutrition
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    • v.23 no.2
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    • pp.203-211
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    • 2010
  • The principal objective of this study was to evaluate the perceived management performance and importance level of nutrition teachers by school administrators in the Chonbuk area. Self-administered questionnaires were collected from 142 school administrators. Statistical data analysis was completed using SPSS v. 12.0. Approximately 74.6% of the subjects were men. About 37% of subjects were principals, 33% were vice principals, and 35% were administrative directors, with over 60% aged 40~50 years(p<0.05). Among the 142 schools evaluated, 82.7% were located in urban areas and 17.3% were in rural areas. About 98% of the schools served meals in the dining room(p<0.05). Approximately 68% of the schools employed nutrition teachers and 33.4% had school dietitians(p<0.001). The result indicated that the overall importance level(4.24) was higher than the performance level(3.97)(p<0.001). In a survey of the degree of task performance by nutrition teachers, administrators regarded sanitation management was evaluated as the most important performance parameter(4.49), other management attributes as very important parameters(4.41), with nutrition counseling being much less important(2.76) and meal service being least important(3.29; except for classroom teachers). According to the title of the subjects, evaluations of administrative directors were lower than evaluations of principals and the vice principals. The results indicate that nutrition teachers should not only have meal service management as their main duty, but should also be involved in constructing a life-long health management system for students and teachers by conducting nutrition education and counseling, and should be active in the development of nutrition education programs and in the duties of sanitation management of school meals.

The Impact of the Exchange of Sustainable Technological HR Innovation Knowledge within Chaebols on the Performance of Global Subsidiaries

  • Lee, Jeoung Yul;Ma, Yinan
    • Journal of Korea Trade
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    • v.25 no.4
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    • pp.108-127
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    • 2021
  • Purpose - On the basis of knowledge transfer theory, we empirically explored how three types of human resource (HR) innovation knowledge exchange within a Chaebol drive the global subsidiary performance of the headquarters (HQ) of a Chaebol's globally affiliated companies. Design/methodology - Using a sample of 176 Korean HQ firms of the top 53 Chaebols and 1,061 of their foreign manufacturing subsidiaries (n = 1,061), we tested the relationship between the exchange of explorative and exploitative sustainable HR innovation knowledge among HQ firms of Chaebols, their subsequent transfer of technical HR knowledge via technical schemas, and the subsequent impact on the global subsidiary performance. Findings - The Chaebols' decisions about the three strategic knowledge management options (i.e., the degree of exchange of explorative and exploitative technological HR innovation knowledge and the extent of HQ-subsidiary HR knowledge transfer) have highly significant relationships with the global subsidiary performance. The results help explains the conditions under which the explorative versus exchange of exploitative sustainable HR innovation knowledge pays off by showing the moderating role of the degree of HQ-to-subsidiary technical HR knowledge transfer, at least in the case of the Chaebol as one representative type of the emerging-market business groups. Originality/value - As the first of its kind in the field of sustainable HR innovation knowledge management at the business group level, the present study makes a clear contribution in demonstrating how the performance of Chaebols' manufacturing subsidiaries depends greatly on their strategy for management of knowledge, as reflected in the choices they make about sharing both explorative and exploitative sustainable HR innovation knowledge among HQ firms and the subsequent transfer of HQ's sustainable HR innovation knowledge to the foreign subsidiaries.

Cognitive Model-based Evaluation in Dynamic Traffic System (동적 교통 시스템의 인지공학적 평가에 관한 연구)

  • Kang, Myong-Ho;Cha, Woo-Chang
    • Journal of the Ergonomics Society of Korea
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    • v.21 no.3
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    • pp.25-34
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    • 2002
  • The road sign in dynamic traffic system is an important element which affects on human cognitive performance on driving. Web-based vision system simulator was developed to examine the cognition time of the road sign in dynamic environment. This experiment the cognition time of the road sign in dynamic environment. This experiment was designed in with-subject design with two factors: vehicle speed and the amount of information of the traffic sign. It measured the cognition time of the road sign through two evaluation methods: the subjective test with vision system simulator and computational cognitive model. In these two evaluations of human cognitive performance under the dynamic traffic environment, it demonstrated that subject's cognition time was affected by both the amount of information of traffic sign and driving speed.

Cognitive Model-based Evaluation of Traffic Simulation Model (교통 시뮬레이션 모텔의 인지공학적 평가에 관한 연구)

  • 강명호;차우창
    • Proceedings of the Korea Society for Simulation Conference
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    • 2002.05a
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    • pp.163-168
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    • 2002
  • The road sign in dynamic traffic system is an important element which affects on human cognitive performance on driving. Web-based vision system simulator was developed to examine the cognition time of the road sign in dynamic environment. This experiment was designed in within-subject design with two factors; vehicle speed and the amount of information of the traffic sign. It measured the cognition time of the road sign through two evaluation methods; the subjective test with vision system simulator and computational cognitive model. In these two evaluations of human cognitive performance under the dynamic traffic environment, it demonstrated that subject's cognition time was affected by both the amount of information of traffic sign and driving speed.

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A study on the variables affecting on human performance in information processing tasks and its application to job placement (정보처리작업에서의 인간수행도 관련 변수와 직무배치에의 활용)

  • 이상도;손일문
    • Journal of the Ergonomics Society of Korea
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    • v.14 no.1
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    • pp.25-35
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    • 1995
  • For information processing tasks, it is an important cognitive skill to manipulate and store information, which is known as information intake. One of the tasks which greatly involve this skill would be a spreadsheet calculation task. In this study, a spreadsheet calculation task is analyzed by the cognitive task analysis based on the cognitive factors having been usef for a model of human information processing. By the results of the cognitive task analysis, the spreadsheet calculation tasks to be used in the experiments are designed and the testbattery of cognitive abilities assessment (CCAB ; complex cognitive asssessment battery) are selected. Then, the features of cognitive demands and a human performance model of the spreadsheet calculation task are suggested by means of correlation analysis, principal component factor analysis, and regression analysis of the results of the experiments on task performances and the assessment of cognitive abilities. Also, the application of the results of the study to job placement and further research issues are described.

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Development of a Human Interface System for the IMS, - Application of the Teleoperation System - (IMS를 위한 Human Interface 시스템 개발 - 원격제어 시스템의 활용 -)

  • 차인혁;한창수;이병주
    • Journal of the Korean Society for Precision Engineering
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    • v.15 no.8
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    • pp.156-164
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    • 1998
  • IMS is a more advanced manufacturing system than FMS. However, IMS do not have sufficient performance for the work in the various and uncertain environment, because of the difficulty of the work and occurrence of the unexpected condition. If IMS is hard to work properly, teleoperation system can support it by using the human's consideration and judgment. The master mechanism is a basic component of the teleoperation system and the development of the useful one is important for efficiency of the work. A master mechanism of exoskeleton type can increase the work efficiency, mobility and harmony between a working robot and an operator. This paper describes an arm-harness of exoskeleton type, which is able to drive a robot according to judgment. This device is applied to a robot system for evaluating the system performance through the experiment.

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A Study on the Human Sensibility Evaluation Technique using 10-channel EEG (10채널 뇌파를 이용한 감성평가 기술에 관한 연구)

  • Kim, Heung-Hwan;Lee, Sang-Han;Kang, Dong-Kee;Kim, Dong-Jun;Ko, Han-Woo
    • Proceedings of the KIEE Conference
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    • 2002.07d
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    • pp.2690-2692
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    • 2002
  • This paper describes a technique for human sensibility evaluation using 10-channel EEG(electroencephalogram). The proposed method uses the linear predictor coefficients as EEG feature parameters and a neural network as sensibility pattern classifier. For subject independent system, multiple templates are stored and the most similar template can be selected. EEG signals corresponding to 4 emotions such as, relaxation, joy, sadness and anger are collected from 5 armature performers. The states of relaxation and joy are considered as positive sensibility and those of sadness and anger as negative. The classification performance using the proposed method is about 72.6%. This will be promising performance in the human sensibility evaluation.

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Context-Independent Speaker Recognition in URC Environment (지능형 서비스 로봇을 위한 문맥독립 화자인식 시스템)

  • Ji, Mi-Kyong;Kim, Sung-Tak;Kim, Hoi-Rin
    • The Journal of Korea Robotics Society
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    • v.1 no.2
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    • pp.158-162
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    • 2006
  • This paper presents a speaker recognition system intended for use in human-robot interaction. The proposed speaker recognition system can achieve significantly high performance in the Ubiquitous Robot Companion (URC) environment. The URC concept is a scenario in which a robot is connected to a server through a broadband connection allowing functions to be performed on the server side, thereby minimizing the stand-alone function significantly and reducing the robot client cost. Instead of giving a robot (client) on-board cognitive capabilities, the sensing and processing work are outsourced to a central computer (server) connected to the high-speed Internet, with only the moving capability provided by the robot. Our aim is to enhance human-robot interaction by increasing the performance of speaker recognition with multiple microphones on the robot side in adverse distant-talking environments. Our speaker recognizer provides the URC project with a basic interface for human-robot interaction.

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Modified GOMS-Model for Mobile Computing (모바일 작업을 위한 수정된 GOMS-model에 대한 연구)

  • Lee, Suk-Jae;Myung, Ro-Hae
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.32 no.2
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    • pp.85-93
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    • 2009
  • GOMS model is a cognitive modeling method of human performance based on Goal, Operators, Methods, Selection rules. GOMS model was originally designed for desktop environment so that it is difficult for GOMS model to be implemented into the mobile environment. In addition, GOMS model would be inaccurate because the original GOMS model was based on serial processing, excluding one of most important human information processing characteristics, parallel processing. Therefore this study was designed to propose a modified GOMS model including mobile computing and parallel processing. In order to encompass mobile environment, an operator of 'look for' was divided into 'visual move to' and 'recognize' whereas 'point to' and 'click' were combined into 'tab.' The results showed that newly introduced operators were necessary to estimate more accurate mobile computing behaviors. In conclusion, modified-GOMS model could predict human performance more accurately than the original GOMS model in the mobile computing environment.