• Journal of Korean Society for Quality Management
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• v.30 no.3
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• pp.168-185
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• 2002

A few recent international surveys reported that Korea ranks the top with respect to the high-speed information and communication network subscription per 100 people in the world. Such infrastructure has been bringing about broad changes in Internet service for both business and individual users. By conducting a questionnaire survey on a moderate size of sample proportional to the population of each region across country, we try to analyze what factors might explain the level of Internet service satisfaction with respect to security, searching, and convenience dimensions. According to the test results, several factors such as sex, age, kind of network lines, usage frequency, e-mail usage, e-shopping, online problem experience might explain the different levels of Internet service satisfaction in the high-speed Internet network. This study might shed a guidance to scholars conducting Internet-related studies and practitioners who plan information policies and business strategies.

• Journal of Digital Convergence
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• v.15 no.2
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• pp.11-25
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• 2017

The primary purpose of this study is to present the fact that high-speed internet service should be designated as universal service because it becomes an indispensible and crucial service in the modern information society but free market system fails to implement universal service of high-speed internet service. To do so, it theoretically analyses previous works related to the issue of high-speed internet service and universal service in a critical point of view and investigates the current situation that high-speed internet service is not designated as universal service. In conclusion, this paper suggests that high-speed internet service should be included in the scope of universal service, in terms of infrastructure and minimum transmission speed, for the development of democracy and the information society.

• Korean Management Science Review
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• v.19 no.2
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• pp.169-178
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• 2002

The growth of Internet usage even accelerated by the spread of high-speed Internet access network such as ADSI is affecting our socioeconomic activities and culture in a great way. Korea is recently reported to be the number one high-speed Internet network subscription per 100 people in the world. In a way to reflect this situation, we collect a moderate size of sample proportional to the population of each region across country and investigate what factors might explain the level of user's dissatisfaction with respect to Internet service they have been receiving. The results indicate that the set of gender, age, Internet usage, service kinds, incoming e-mails, and e-shopping is significantly influencing user's dissatisfaction, in that dissatisfaction is measured in 11 perspectives. In particular, user's age, gender, and e-shopping experiences are considered to be mostly explainable.

• Journal of the Korea Society of Computer and Information
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• v.11 no.2 s.40
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• pp.223-230
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• 2006

Portable Internet is a new service providing a high-speed wireless Internet service. The high-speed wireless Internet service guarantees terminal mobility. Portable Internet is expected to commercialize in 2005. Network expansion and terminal mobility should be guaranteed in of order to efficiently introduce and distribute portable Internet service. Accordingly, the thesis suggests a mechanism which applies mobile IPv6 technology and supports inter-domain authorization In order to guarantee expansion and mobility of portable Internet. The suggested mechanism applies diameter protocol to the mobile IPv6 to improve securities. Also, The suggested mechanism safely transmits data at the minimal signal number, to guarantee the data secrecy.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.38B no.3
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• pp.180-189
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• 2013

The objective of this paper is to analyze the profitability of expanding the high-speed internet network and provide the strategy and policy for the government and telecommunication providers to fill the information gaps in rural areas. First, we analyzed the situation where the accessibility of high-speed internet networks is deficient and reasons why it is slow to build the communication network infrastructure in the remote agricultural and fishing areas. Then economic analysis was performed to find out how much it cost to make it possible for every village of rural areas to access the high-speed internet network as well as sensitivity analysis.

• Journal of Korean Society for Quality Management
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• v.30 no.2
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• pp.160-180
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• 2002

This is an exploratory research to examine the high-speed Internet access service's quality There are relatively scanty studies on telecommunication service quality such as the high-speed Internet access service. It has long been considered that service qualify are composed of process quality and outcome quality. Conducting an empirical research, we proposed that traditional outcome quality should be segmented with technical quality and outcome quality. Outcome quality is related to meeting consumer's needs to seek terminal value. In this paper, we explore to diagnose the well-known SERVQUAL's applicability to telecommunication industry and suggest some strategic and practical implications.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.30 no.1
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• pp.59-65
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• 2007

HPI (High-speed Portable Internet) system which provides high speed internet services is going to be commercialized soon. Since HPI provides simultaneously four different service types such as UGS (Unsolicited Grant Service), rtPS (real time Polling Service), nrtPS(non-real time Polling Service), and BE (Best Effort) under different QoS (Quality of Service) requirements and limited wireless channel resources, efficient packet scheduling mechanisms are necessary to increase the utilization of channels as well as to satisfy the various QoS requirements. This study regards the traffic data to be served as time series and proposes a new packet scheduling algorithm based on the nonparametric statistical test. The performance of the newly proposed algorithm is evaluated through the simulation analysis using a simulator that can evaluate the performance of packet scheduling mechanisms under various values of system parameters and measures such as packet delay time, data transmission rate, number of loss packets, and channel utilization.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.6 no.6
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• pp.513-520
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• 2005

High-speed Portable Internet system provides 1-3 Mbps data transmission speed to terminals moving up to 60 km/sec. Since High-speed Portable Internet system supports services requiring different QoS, it needs an efficient scheduling method based on those different QoSs. This paper shows the performance comparisons of several different packet scheduling schemes for minimizing the mean delay over the downlink of High-speed Portable Internet system to support the packet data service. Simulation results show that proposed scheme superior to other schemes at side throughput and data loss rate.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.12 no.2
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• pp.728-735
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• 2011

Recently, as the most people use the high-speed Internet service, it is positioned as a universal service in Korea. Therefore, the competition among service providers is becoming fierce and fierce. The defensive marketing which raise customer loyalty can be an effective method in this case. In this study, we identified the sources of customer loyalty in the high-speed Internet service. The results showed that the satisfaction on the service quality and after service impacts on the customer loyalty positively. We expect that this result will be helpful for practitioners to make customer strategies.

• Journal of Advanced Navigation Technology
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• v.9 no.1
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• pp.71-78
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• 2005

Nowadays, the demand of HPI(High-speed Portable Internet) has been gradually increased to support the various services of high speed wire line internet such as xDS. HPI can support high speed internet in anyplace, anytime. For successful development of HPI, the performance should be evaluated according to the cell size and/or the number of users and cell design should be carried out based on these criteria. The previous cellular systems using CDMA technique focus on the establishment of link based on power control but HPI systems consider the QoS (Quality of Service) and its performance based on the scheduling technique. The results from the system level simulation show that the throughput is sensitive to the cell size and the number of users has little impact on it. Moreover, the variation of service delay is more sensitive to the number of users but less to the cell size.