• 한국병원경영학회지
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• 제20권3호
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• pp.24-35
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• 2015

This paper attempts to critically review the status of supply chain operations in the healthcare field in an attempt to address what has been done in academics as well as the practitioner's field to gain insight where future research efforts should be addressed. Based on literature set through review on previous studies, literature published within the past 10 years will be reviewed. The purpose of the study can be summarized as follows. First, overviews of healthcare SCM. Second, comparative studies on commercial SCM and healthcare SCM. Third, major tools in SCM. Finally, the barriers of adopting healthcare SCM. The findings of this study reveals potential benefits from using supply chain management tools. Although research and case studies in healthcare industries are not as extensive as in other industries, a clear trend appears to be forming in that deployment of supply chain management indeed generates consumer and provider's surplus from which the entire society would benefit.

• 디지털융복합연구
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• 제17권5호
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• pp.145-155
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• 2019

의료산업분야에서도 헬스케어 공급망관리는 서비스품질 개선과 운영비용 절감을 위한 핵심도구로 많은 주목을 받고 있다. 특히 대형병원의 경우 서비스품질 제고와 병행하여 지속적으로 증가하기만 하는 헬스케어비용을 줄이기 위해 노력하는 현 상황에서 공급망 부문의 성과제고는 전략적으로 더욱 중요해지고 있다. 본 논문은 공급망관리를 통해 대형병원의 성과제고에 기여할 수 있는 병원운영상의 전략적 이슈에 대해 논의하고자 한다. 기존 연구논문 및 관련 자료분석을 통해 대형병원의 헬스케어 공급망관리의 기본 틀을 제시하고 운영 과정상의 정보 가시성과 공유 그리고 표준화 등이 핵심 요소임을 논리적으로 제시하였다. 또한 실제적인 공급망 운영을 위해 효율적인 계획수립과 운영프로세스, 각종 기자재의 추적가능성 극대화를 위한 RFID 활용, 의약품과 각종 소모품재고 절감을 위한 크로스 도킹시스템의 도입도 제안하였으며, 본 연구에서 논의한 공급망관리 운영기법에 대한 시사점도 제시하였다.

• 유통과학연구
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• 제19권1호
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• pp.105-113
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• 2021

Purpose: The rural market in India provides tremendous scope for FMCG consumer healthcare companies to market their products because of a significant increase of rural purchasing power. Many empirical studies in this area highlight the challenges and opportunities for marketers in the FMCG space. Research articles are not in abundance to understand intermediaries' expectations in the supply chain specific to consumer healthcare products. The existing literature did not significantly address the challenges of channel partners in the rural market. The present study aims to determine the retailer expectations from manufacturers and channel members' mutual expectations in the FMCG distribution channel. Research design and Methodology: The present study adopted a qualitative research methodology. Fifty respondents from each level of distribution channel such as super-stockist, distributors and retailers in central India were identified and an interview method was adopted to collect the data. Results: Nineteen factors were identified to influence the intermediaries for involvement in the business with any FMCG brand. Factors like Profit margin, reverse logistics, credit terms, return on investment, timely payments were crucial for managing the expectations of all intermediaries. This study provides academic as well as practical implications in terms of enabling the industry to align its channel management strategies accordingly.

• International Journal of Oral Biology
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• 제43권1호
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• pp.1-3
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• 2018

Blockchain is at the center of attention recently and it is expected to have a huge impact on healthcare industry including dentistry as well. Blockchain is a fundamental technology behind Bitcoin and itis all about decentralization, security, reliability, and transparency. These characteristics of the technology empower it to disrupt the current healthcare industry in innumerable practices such as supply chain management in pharmaceuticals to prevent the counterfeited medicine, clinical trials to guarantee transparency, healthcare information exchanges or personal health record systems to ensure data integrity and interoperability, etc. It will surely revolutionize the way the current healthcare system works; from provider-oriented to patient-centered. Hence, it is time to seriously consider how we could be a part of this blockchain revolution in dentistry.

• 유통과학연구
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• 제17권7호
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• pp.99-109
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• 2019

Purpose - The purpose of this development the business model of the healthcare sector in order to promote patents satisfaction towards medical sector services improvement for the medical business model innovation to possess a competitive advantage in the medical and pharmaceutical industry. Research design, data, and methodology - Safety standard protocol from existing multidisciplinary literature is a process of theorization, which uses grounded theory methodology rather than a description of the data and the targeted phenomenon by using Jabareen (2009). The first task is to map the spectrum of food safety literature regarding the phenomenon in safety management. This process includes developing the implementation factors and other sources such as existing business models and practices into the protocol design. Results - The study suggests the conceptual framework to improve the safety management for patients' environmental sustainability performance. Conclusion - The business model may support the beneficial aspect to healthcare government's policymakers, hospital employees, and medical specialist who can apply the practical perspective of its value regarding an educational protocol. Originality/value - This study contributes to and extends our understanding of environmental sustainability performance, identifying the rationale for safety standards performance in the healthcare industry with suggested hybrid safety standards market consumer interconnector.

• Journal of Smart Tourism
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• 제2권1호
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• pp.21-31
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• 2022

This review paper aims at providing a systematic analysis of articles published in various journals and related to the uses and business applications of big data. The goal is to provide a holistic picture of the place of big data in the tourism industry. The reviewed articles have been selected for the period 2013-2020 and have been classified into 8 broad categories namely business strategy and firm performance; banking and finance; healthcare; hospitality; networks and telecommunications; urbanism and infrastructures; law and legal regulations; and government. While the categories are reflective of components of tourism industries and infrastructures, the meta-analysis is organized around 3 broad themes: preferred research contexts, conceptual developments, and methods used to research big data business applications. Main findings revealed that firm performance and healthcare remain popular contexts of research in the big data realm, but also demonstrated a prominence of qualitative methods over mixed and quantitative methods for the period 2013-2020. Scholars have also investigated topics involving the notions of competitive advantage, supply chain management, smart cities, but also ethics and privacy issues as related to the use of big data.

• 한국정보시스템학회지:정보시스템연구
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• 제31권2호
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• pp.179-196
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• 2022

Purpose The purpose of this study is to examine what expectations and mediating factors are needed as variables necessary for the intention to use logistics hollowing out, and at the same time, what factors strengthen medical SCM competitiveness. In order to develop competitive competency variables for medical institutions that affect the intention to use logistics cavitation, we would like to examine the key success factors applying AHP model analysis. Design/methodology/approach For AMOS analysis, we conducted an online survey of four universities and analyzed 212 samples. The analysis method used SPSS, and AMOS. We proposed several factors categorized as reliability, SCM advance, and scalability. Findings The results showed that all proposed variables (competitive competencies for HSCM, expected performance) had a significant impact on intention of physical distribution cooperation. According to the measurement methods proposed in this study, key success factors for strengthening the capacity of HSCM can increase the need for physical distribution cooperation through expected performance.

• 한국정보통신학회논문지
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• 제17권11호
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• pp.2609-2614
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• 2013

물류, 의약품, 병원 등 다양한 환경에서 RFID의 도입이 확산되고 있다. RFID의 도입을 위해서는 EPC정보서비스(EPCIS)등과 같은 핵심 RFID S/W의 성능 및 적합성 평가가 선행되어야 하며, 이때 다양한 종류의 비즈니스 이벤트 데이터셋이 필수적으로 요구된다. 본 논문에서는 RFID 응용환경을 시뮬레이션하는 접근방법을 통해 보다 실제와 유사한 RFID 비즈니스 이벤트 데이터셋을 생성하기 위한 기법을 제안한다. 제안하는 모델은 페트리넷을 기반으로 하여 다양한 RFID 환경에 대한 유연한 표현이 가능한 특징이 있다. 또한, 실제 RFID 환경의 시뮬레이션이 가능함에 따라 RFID 도입여부 검토에서도 유용하게 활용될 수 있다.

• 경영과정보연구
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• 제39권3호
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• pp.17-35
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• 2020

본 연구는 의료 SCM 경쟁역량 강화를 위해 빅데이터 분석을 통한 물류공동화 시스템 도입의 필요성을 역설하면서 고객 니즈를 반영한 현 상황 시나리오 비즈니즈 모델을 개발하는 것이다. 물류공동화 사용의도에 필요한 의료 SCM 경쟁역량으로써는 협업시스템, 가격리더십, 인도속도, 프로세스유연성으로 구분하여 살펴보았다. 의료기관 간의 업무 효율화를 실현하기 위해 가장 중요한 고려 사항을 분석한 워드클라우드(wordcloud) 결과는 돌발상황, 정보공유, 배송, 실시간, 배송, 편리성 등의 단어가 많이 언급되었다. 주말에 긴급 돌발상황에 즉각적 대응을 할 수 있는 시스템 구축의 필요성을 피력한 것으로 해석할 수 있다. 또한 소통과 편리성의 추구와 더불어 재고관리의 효율성을 기할 수 있는 실시간 정보공유의 중요성을 엿볼 수 있다. 따라서 빅데이터 분석을 통한 실시간으로 물류파이프라인의 가시성을 높일 수 있는 비즈니스모델의 지향을 현장에서 필요로 한다는 판단이다. 의료 SCM 경쟁역량에 대한 공급사슬네트워크의 적응성의 효과를 분석함으로써 경쟁역량의 획득이 물류공동화 실행을 통해서 이루어질 수 있음을 밝히게 되었다. 물류공동화와 같은 파트너십이 강화될수록 결국 SCM 경쟁역량으로 이어지게 될 것이다. 의료기관의 공동물류화 시스템이 기업 상호간의 파트너십의 활성화를 유도할 수 있는 방향으로 기업 간 전략적인 접근을 모색하여 SCM 경쟁역량을 높일 수 있도록 하여야 할 것이다. 특히 물류공동화 시스템 구축에 따른 빅데이터 분석을 통하여 HSCM의 활용도 모색을 강구해 나가야 할 것이다.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제16권10호
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• pp.3313-3332
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• 2022

This study is an investigation into the factors affecting patient dissatisfaction among Saudi hospitals. The selected factors considered for analysis are security of information sharing, operational practices, disruptive technologies, and the ease of use of EHR patient information management systems. From the literature review section, it was clear that hardly any other studies have embraced these concepts in one as was intended by this study. The theories that the study heavily draws from are the service dominant logic and the feature integration theory. The study surveyed 350 respondents from three large major hospitals in three different metropolitan cities in the Kingdom of Saudi Arabia. This sample came from members of the three hospitals that were willing to participate in the study. The number 350 represents those that successfully completed the online questionnaire or the limited physical questionnaires in time. The study employed the structural equation modelling technique to analyze the associations. Findings suggested that security of information sharing had a significant direct effect on patient satisfaction. Operational practice positively mediated the effect of security of information sharing on patient dissatisfaction. However, ease of use failed to significant impact this association. The study concluded that to improve patient satisfaction, Saudi hospitals must work on their systems to reinforce them against the active threats on the privacy of patients' data by leveraging disruptive technology. They should also improve their operational practices by embracing quality management techniques relevant to the healthcare sector.