• Title/Summary/Keyword: gap measurement

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The Application of SERVQUAL Distribution In Measuring Customer Satisfaction of Retails Company

  • Haming, Murdifin;Murdifin, Imaduddin;Syaiful, A. Zulfikar;Putra, Aditya Halim Perdana Kusuma
    • Journal of Distribution Science
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    • v.17 no.2
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    • pp.25-34
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    • 2019
  • Purpose - This research strives to analyze and investigate customers' perception of the dimensions of service quality at retails in Makassar Municipality of Indonesia Country. This research tries to present its results empirically, which might be helpful to prepare a strategy to improve the service quality at retail companies. Research design, data, and methodology - The research uses Parasuraman's in 1985 unmodified SERVQUAL approach. This research is conducted using a questionnaire by purposive random sampling with 150 housewives customers who are met while they are shopping. The object of the study included several retail companies such as Alfa Mart, Alfa Midi, and Indomart operating in Makassar, Indonesia, which has been serving in 2017. Analysis was conducted by quantitative descriptive analysis, measurement of variable dimensions on the questionnaire using a Likert scale, and using cartecius graph and quadrant graphs to determine the gap size of each variable. Result - This research finds that the tangible and empathy dimensions such as product layout and lighting condition should be prioritized, and the empathy dimension whose gap value is too prominent such us peak load time condition and problem-solving adjustment. Conclusion - The second priority is responsiveness dimensions, and the last priority is reliability and assurance dimensions.

Rock Fracture Centerline Extraction based on Hessian Matrix and Steger algorithm

  • Wang, Weixing;Liang, Yanjie
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.9 no.12
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    • pp.5073-5086
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    • 2015
  • The rock fracture detection by image analysis is significant for fracture measurement and assessment engineering. The paper proposes a novel image segmentation algorithm for the centerline tracing of a rock fracture based on Hessian Matrix at Multi-scales and Steger algorithm. A traditional fracture detection method, which does edge detection first, then makes image binarization, and finally performs noise removal and fracture gap linking, is difficult for images of rough rock surfaces. To overcome the problem, the new algorithm extracts the centerlines directly from a gray level image. It includes three steps: (1) Hessian Matrix and Frangi filter are adopted to enhance the curvilinear structures, then after image binarization, the spurious-fractures and noise are removed by synthesizing the area, circularity and rectangularity; (2) On the binary image, Steger algorithm is used to detect fracture centerline points, then the centerline points or segments are linked according to the gap distance and the angle differences; and (3) Based on the above centerline detection roughly, the centerline points are searched in the original image in a local window along the direction perpendicular to the normal of the centerline, then these points are linked. A number of rock fracture images have been tested, and the testing results show that compared to other traditional algorithms, the proposed algorithm can extract rock fracture centerlines accurately.

DEPOSITION OF A-SIC:H FILMS ON AN UNHEATED SI SUBSTRATE BY LOW FREQUENCY (50Hz) PLASMA Cvd

  • Shimozuma, M.;Ibaragi, K.;Yoshion, M.;Date, H.;Yoshida, K.;Tagashira, H.
    • Journal of the Korean institute of surface engineering
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    • v.29 no.6
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    • pp.797-802
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    • 1996
  • Hydrogenated amorphous silicon carbide (a-SiC:H) films have been deposited on unheated substrates by low frequency (50Hz) plasma using $SiH_4+CH_4+H_2$ gas mixtures. Deposition rate, refractive index, optical band gap, Vickers hardness and IR spectrum of the deposited a -SiC:H films have been measured for various rations of gas flow rates k(=$CH_4/SiH_4$, 0.5k4) with a constant $H_2$ flow rate (100sccm). As k increases, the deposition rate of the a-SiC:H films increases up to the maximum value of about 220nm/h at k=2.5, and then it decreases. The refractive index of the films was 2.6 for k=2.5, while the optical band gap of the films was 3.3eV for k=2.2. The maximum value of Vickers hardness of the films was 1500Hv at k=1. The infrared transmission measurement shows that the films contain both Si-C and Si-$CH_3$ bonds.

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Tip Gap Flow and Aerodynamic Loss Generation over a Cavity Squealer Tip with the Variation of Pressure-Side Opening Length in a Turbine Cascade (스퀼러팁의 압력면 개방길이 변화에 따른 터빈 익렬 팁간극 유동 특성 및 압력손실)

  • Cheon, Joo Hong;Lee, Sang Woo
    • The KSFM Journal of Fluid Machinery
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    • v.15 no.6
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    • pp.5-10
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    • 2012
  • The effect of pressure-side opening length on three-dimensional flow fields and aerodynamic losses downstream of a cavity squealer tip has been investigated in a turbine rotor cascade for the squealer rim height-to-chord ratio and tip gap height-tochord ratio of $h_{st}/c$ = 5.05% and h/c = 2.0% respectively. The opening length-to-camber ratio is changed to be $OL/c_c$ = 0.0, 0.1, 0.2, 0.3, 0.4, 0.5, and 0.7 The results show that longer OL leads not only to weaker secondary flow but also to lower aerodynamic loss in the tip leakage vortex region, while it significantly widens the area with high aerodynamic loss in the passage vortex region. The aerodynamic loss coefficient mass-averaged all over the measurement plane is kept almost constant for $0.0{\leq}OL/c_c{\leq}0.3$, whereas it increases rapidly for $OL/c_c$ > 0.3 in proportion to $OL/c_c$. There is little deterioration in flow turning with increasing $OL/c_c$.

A Study on In-process Measurement in Laser Welding of Primer-coated Steel for Shipbuilding (II) -Defect Detection with Coating Condition and Gap Clearance- (조선용 프라이머 코팅 강판의 레이저용접시 인프로세스 측정에 관한 연구 (II) -코팅조건과 갭간극에 따른 불량검출-)

  • Kim, Jong-Do;Lee, Chang-Je;Lee, Jae-Bum;Hong, Seung-Gab;Park, Hyun-Jun
    • Proceedings of the KWS Conference
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    • 2009.11a
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    • pp.115-115
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    • 2009
  • 아연코팅강판의 레이저 용접시 발생하는 용접결함은 이미 널리 알려진 이슈이다. 그러나 대부분의 연구가 박판을 중심으로 이루어지고 있어서, 후판을 중심으로 한 조선산업에서의 아연코팅 강판의 연구는 매우 미진한 실정이다. 이중 후판 아연코팅강판의 결함검출연구는 그 연구가 거의 전무한 실정으로, 본 연구에서는 후판 아연코팅강판의 레이저 겹치기용접시의 결함검출을 중심으로 실험을 실시하였다. 실험은 Fig. 1에서와 같이 광신호와 음향신호의 RMS를 통하여 raw signal에서 잘 나타나지 않았던 신호의 패턴을 확인함으로써 실제 신호와 비드와를 대응을 가능하게 하였다. 또한 결함 발생시의 RMS값을 건전한 상태와 비교분석하여 실제 결함검출의 가능성도 확인할 수 있었다.

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Study of CMM base Information Technology company level estimation (CMM 기반 정보기술 업체 수준평가에 관한 연구)

  • Kim Tai-Dal
    • Journal of Internet Computing and Services
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    • v.5 no.1
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    • pp.33-39
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    • 2004
  • In this paper, so that government official in target extent of relevant shame capacitates CMM measuring achievement result by each process as quantitative because do standard, repeat and achieves gap analysis and estimation solidify knowledge management of information base enabling "Quality control, production management, cost control, integral management of knowledge", Solidify customer service through "high-quality, differentiation" of information. Establish administration and supervision item to reach 4 steps level in information ability measurement in formation to prove business efficiency through process optimization and improves formation maturity through voluntary effort of formation continuously. Suggested model who analyze and evaluates application in domestic SI specialty company.I specialty company.

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Measurements of Equivalence Ratio in the Spark Plug Gap and Its-Effects on Combustion Under Stratified Mixture Conditions in a Constant Volume Chamber (정적 연소실에서 성층화된 혼합기 조건하의 점화 전극사이 당량비 측정과 연소 특성에 미치는 영향)

  • Bae, Sang-Su;Lee, Gi-Cheol;Min, Gyeong-Deok
    • Transactions of the Korean Society of Mechanical Engineers B
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    • v.25 no.10
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    • pp.1311-1317
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    • 2001
  • To investigate only the effects of the stratified mixture distribution on initial flame propagation and combustion characteristics, the instantaneous equivalence ratio in the spark plug gap and combustion pressure were measured simultaneously In a constant volume chamber, To induce the stratified propane-air mixture distribution near the spark plug, counter-flow typed mixture injection system was used under the constant mean equivalence ratio $\Phi$$\_$mean/= 1.0 The instantaneous equivalence ratio was measured by a single-shot Raman scattering with narrow-band KrF excimer laser. The measuring error was within the limit of $\pm$ 3.5% provided that the proposed method was applied to the measured Raman signals. Judging from mass fraction burned derived from the measured pressure, the optimum combustion characteristics were shown under the condition that the local equivalence ratio in the spark plug was near 1.28$\pm$0.04, and these characteristics were more remarkable at the initial stage of combustion.

SAMPLING ERROR ANALYSIS FOR SOIL MOISTURE ESTIMATION

  • Kim, Gwang-Seob;Yoo, Chul-sang
    • Water Engineering Research
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    • v.1 no.3
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    • pp.209-222
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    • 2000
  • A spectral formalism was applied to quantify the sampling errors due to spatial and/or temporal gaps in soil moisture measurements. The lack of temporal measurements of the two-dimensional soil moisture field makes it difficult to compute the spectra directly from observed records. Therefore, the space-time soil moisture spectra derived by stochastic models of rainfall and soil moisture was used in their record. Parameters for both models were tuned with Southern Great Plains Hydrology Experiment(SGP'97) data and the Oklahoma Mesonet data. The structure of soil moisture data is discrete in space and time. A design filter was developed to compute the sampling errors for discrete measurements in space and time. This filter has the advantage in its general form applicable for all kinds of sampling designs. Sampling errors of the soil moisture estimation during the SGP'97 Hydrology Experiment period were estimated. The sampling errors for various sampling designs such as satedlite over pass and point measurement ground probe were estimated under the climate condition between June and August 1997 and soil properties of the SGP'97 experimental area. The ground truth design was evaluated to 25km and 50km spatial gap and the temporal gap from zero to 5 days.

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Quantum Dot Sensitized Photocatalyst by Plasma Immersion Ion Implantation (접수번호 : E-P02플라즈마 이온주입을 통한 양자점 감응형 광촉매)

  • Choe, Jin-Yeong;Park, Won-Ung;Jeon, Jun-Hong;Im, Sang-Ho;Han, Seung-Hui
    • Proceedings of the Korean Vacuum Society Conference
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    • 2011.02a
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    • pp.390-390
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    • 2011
  • 급속한 산업의 발달은 심각한 환경오염 및 에너지 문제를 가져왔다. 이를 해결하기 위하여 무한한 에너지원인 태양에너지를 원천으로 하는 친환경 정화소재로서의 광촉매(photocatalyst)를 통하여 인류의 에너지를 확보하는 것에 대한 관심이 급격하게 증가하고 있는 추세이다. 현재 광촉매로 가장 많이 사용되는 $TiO_2$의 경우 뛰어난 광활성에도 불구하고, 상대적으로 넓은 밴드갭(band gap) 으로 인한 가시광 응답성의 부재로 이를 해결하기 위한 많은 연구가 진행되고 있다. 따라서 본 연구에서는 PIII&D (plasma immersion ion implantation & deposition) 장비를 통하여 -60 kV의 펄스 고전압을 인가해 $TiO_2$에 좁은 band gap을 갖는 반도체를 이온주입하여 가시광 응답성을 갖는 양자점 감응(Quantum dot sensitized)형 광촉매를 제작하였다. 이온주입 후 시료의 chemical state와 crystallinity를 확인하기 위하여 X-ray photoelectron spectroscopy와 X-ray diffraction measurement를 이용하여 분석을 수행하였으며, 이러한 공정을 통해 제작된 양자점 감응형 광촉매의 가시광 응답성을 확인하기 위하여 UV/Vis 스펙트럼을 측정하였다. 또한 광촉매의 효율을 확인하기 위해 물 분해 장치(water splitting device) 를 제작하여 수소와 산소를 생성하였다.

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A Study for the Effects of Fine Gap Fabric Bedding on the Levels of Dust and House Dust Mite Allergens (극세 공극 직물 침구가 먼지 양과 집먼지진드기 Allergen에 미치는 효과에 대한 연구)

  • Kim, Donhue
    • Korean Chemical Engineering Research
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    • v.43 no.1
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    • pp.136-139
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    • 2005
  • One of the most efficient ways to prevent the allergic symptoms due to house dust mite allergens is to cover up the bed with beddings which is weaved out of a certain kind of textile. Therefore, in this study, the effectiveness of specified cover was verified by measurement of decreased amount of dust and house dust mite allergens. As a result, use of specified cover didn't fully prevent exposure of house dust mite allergens. But there are decreasing effect of exposure of house dust mite allergens and amount of dust.