• 대한가정학회지
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• 제33권2호
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• pp.151-157
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• 1995

This is a study on types of foodservice system, the menu, role of the Dietitian, management of the facilities and utensil through the survey conducted at 105 enterprises located in Seoul industrial foodservices which were evenly divided into three groups ; large size of feeding group, medium size of feeding group, small size of feeding group. The sresults are below, 1. Most institutional foodservice was enterprise under direct management. 2. Selective menu was set for the large size of feeding group than small size of feeding group. At budget making, personal management and purchansing management, the dietition role was not important in the large size of feeding group than in the small size of feeding group. 3. Equipped rate of facilities and utensil were greater volume for the large size of feeding group.

• 대한지역사회영양학회지
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• 제11권2호
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• pp.229-239
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• 2006

This study was carried out to investigate foodservice management practices of 100 child care centers nationwide, and to provide background information for developing foodservice management policies at child care centers. Approximately 20% of the child care centers had a separate dining room; most of the centers were vulnerable to sanitation or safety problems. The percentage of the centers that planned menus was about 60% and 10% established standardized recipes. Fourteen percent of the centers kept records for distribution and menu evaluation and 33% kept sanitation management records. Since only 7% of the centers employed a dietitian, foodservice in most centers were not managed by professionals. The results of menu assessment revealed that 56.5% of the national/public child care centers received 19 points or higher out of 21 points, whereas 5.6% of the private child care centers received the same scores. Proper usage and storage of raw food, sanitary management of equipment and facilities, waste management/leftover food treatment, and basic facility of cooking zones were performed well by many centers. The overall scores of foodservice performance were only 31.2 out of 60 points, representing relatively poor safety management, food procurement management, and facilities and equipment management. These results indicate that the foodservice management of the child care centers are in a relatively poor state. Since nutrition management of the most centers was performed by non-professionals, it may not be possible to provide proper nutrition for health and normal growth of preschool children and to perform efficient nutrition education programs. The following suggestions are strongly recommended in order to improve foodservice performance at child care centers. First, foodservice administration should be performed by a dietitian, and second, efforts should be focused on strengthening nutrition and sanitation management.

• 한국식생활문화학회지
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• 제13권5호
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• pp.423-430
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• 1998

The purposes of this study were to (a) measuring attitude and satisfaction of Yonsei university students towards contracted vs. rented university foodservices, (b) determine university students' overall satisfaction & perception regarding the factors improved towards university foodservice and (c) provide recommendation on marketing strategies for university foodservices. Questionnaires were hand delivered to 600 Yonsei University students by designated coordinators. A total of 549 questionnaires were usable; resulting in an 93% response rate. The survey was conducted between October 12 to October 18, 1995. Statistical data analysis was completed using the SAS Programs for descriptive analysis, T-test, ${\chi}^2-test$, ANOVA, Factor Analysis and Stepwise Multiple Regression. The results of this study can be summarized as follows: 1. Performance mean score for contracted foodservice management in terms of food, menu, price, hygiene, facilities was higher than for rented foodservice management. 2. The average satisfaction score for contracted foodservice management in terms of price was lower than for rented foodservice management. There was no gap between contracted foodservice management and rented foodservice management in overall satisfaction score and price satisfaction score. 3. Perception regarding the factors improved of thirteen factors to be improved except operating hours, waiting time, price, food quantity were perceived as better by students. 4. Perception regarding the factors improved have correlation with foodservice qualify attribute's performance. 5. According to multiple regression analysis, 92.05% of the variance in respondents' satisfaction score could be explained by procedure after meal, purchasing procedure, operating hours, availability of breakfast, waiting time, atmosphere, price, facilities, service endeavor to survey satisfaction in foodservice, availability of kitchen and wall space, portion size, taste of food, change of cafeteria name, the number of seats, and variety of menu.

• 한국식품조리과학회지
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• 제16권2호
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• pp.112-120
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• 2000

The purpose of this study was to examine the needs of high school students on foodservice. A survey from 8 high school foodservice operations in Seoul was undertaken and detailed information was collected from 538 high school students. Completed questionnaires were received from 3 self-operated and 5 contracted school foodservice operations. Statistical analyses were performed by SPSS including descriptive analysis and t-test. The 49.8% of the respondent students were male and 50.2% female. The whole students assessed the importance and performance of school foodservice as 4.18 and 2.83 out of 5 respectively, which suggests that the school foodservice needs to be improved. The Importance-Performance Analysis(IPA) used for obtaining information on high school foodservice management suggested that foodservice attributes with fair to poor performance but with high importance were sanitation of food, service of foodservice personnel, dealing with complaints and the reflection of students'opinion in menu.

• 대한영양사협회학술지
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• 제8권1호
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• pp.33-41
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• 2002

This study has been focused on understandings for the problems of dietitian who perform nutrition service in the field of industry foodservice and then focused on using of its findings as basic material for smooth nutrition service performance through analyzing job satisfaction, job characteristic and its importance of dietitians' task in industry foodservice. A questionnaire survey of 120 nutritionists who have engaged themselves in industry foodservice―60 are under direct management and 60, held in trust―has been performed, and 95 responses (79%) have been collected and categorized, except some unfinished responses. The examined data have been classified statistically by using of SPSS, and then analyzed into frequency, percentage, mean value, standard deviation, and correlation among factors, according to questionnaires. The findings of the research can be summarized as following: The details of the surveyed dietitians were: 20-25 years old on an average; working less than two years; college graduates; mere employees; receiving monthly pay of 70～100 won on an average; working more than 52 hours weekly; and providing with four meals a day in a single menu. For job satisfaction and job characteristic, the service itself and the understanding of the service appear as main features. For the relative importance of the service, the findings show that the menu making, sanitation and cost control occupy an important position, while nutrition counseling, nutrition education and dietary control by ailments make up very low portion. For the cause of not enacting the nutrition service, the lack of counseling ability and the overburden of food service are at the top. The findings of this research, therefore, present the needs of the service capacity education and the reduction of excessive foodservice hours of dietitians in order to secure the efficient nutrition service in industry foodservice. To achieve this goal, first of all, there should be an intensive education course in school by using of practice hours. for enhancing practical service adaptability, and then the computerization of foodservice should be executed perfectly to reduce the excessive foodservice hours.

• 한국식생활문화학회지
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• 제18권2호
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• pp.160-171
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• 2003

We surveyed dietitians' perception on application of festival foods in the school foodservice in Busan area. The questionnaires were distributed to 244 dietitians working in elementary(143 individuals), middle(50 ind.), and high schools(51 ind.). The mean scores of dietitians' perception for the succession of the festival foods are 4.57/5.00 at Seolnal, 4.28/5.00 at Jeongwoldaeboreum, 4.12/5.00 at Dongji, 4.02/5.00 at Chuseok, 3.91/5.00 at Sambok, 3.27/5.00 at Dano, 3.00/5.00 at Chopail, 2.67/5.00 at Samjitnal, and 2.65/5.00 at YuDu. The dietitians have frequently practice the Sambok foods to the school foodservice menu, followed by the foods for Dongji, Jeongwoldaeboreum, Seolnal, and Chuseok. About two third of dietitians(72.2%) answered that it is needed to provide festival foods as the school foodservice menu for festive days. However, the survey indicate that putting festival foods on the school foodservice is hampered by the facts that foods do not appeal to the students' taste and it is difficult to cook the foods by school foodservice facilities. Mean scores of dietitians' acquaintance with about the origins and contents of festive days are Dongji(3.67/5.00), Seolnal(3.63/5.00), Sambok(3.60/5.00), Jeongwaldaeboreum(3.58/5.00), Chuseok(3.39/5.00) and Dano(3.23/5.00). When the dietitians provided lunch for the students, 80.1% of them occasional give the information on the festival foods to the students. Therefore, it is recommended to hand down festival foods that the dietitians develope the recipe for foods applicable in school foodservice and e government adopt a policy and education programs.

• 한국식품영양과학회지
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• 제40권8호
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• pp.1172-1178
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• 2011

본 연구는 학교급식 영양(교)사들의 메뉴평가 수행 현황과 메뉴평가에 대한 인식을 조사하여 학교급식 메뉴 운영 개선을 위한 기초자료를 제공하고자 실시되었다. 설문조사는 교육과학기술부 협조를 얻어 공문을 통해 2010년 9월 29일부터 10월 19일까지 전국 16개 시 도교육청 영양(교)사 448명을 대상으로 실시되었고, 총 292부가 회수되어 모두 통계분석에 이용되었다. 학교급식 메뉴평가에 대한 영양(교)사 의견으로는 90% 이상의 응답자가 메뉴평가가 필요한 것으로 인식하고 있었다. 메뉴평가 수행에 있어 장애요인으로는 '과도한 업무부담'(70.1%), '메뉴평가에 대한 노하우 부족'(47.3%), '시간 부족'(40.2%) 등이 중요한 장애요인으로 나타났고, 메뉴평가의 기대효과로는 '피급식자인 학생, 교직원들의 만족도 제고'(60.5%), '학교급식에서 보다 적합한 메뉴 개발을 위한 노력을 유도'(53.0%), '메뉴의 개선, 지속 여부 등의 의사결정에 관한 영양(교)사의 메뉴관리 능력을 강화'(48.8%), '메뉴 개선을 통한 급식관리 전체 효율성 증대'(47.0%) 등의 의견이 높게 나타났다. 메뉴평가 항목별 실시 현황은 메뉴별 학생 선호도에 대한 평가는 50.3%(147명)가 시행하고 있었고, 교직원의 선호도 40.4%(118명), 식재료비 37.0%(108명), 노동력 및 소요시간 41.8%(122명) 등으로 나타났다. 메뉴평가 실시 여부에 따라서는 메뉴평가를 실시하지 않고 있는 영양(교)사 집단에서 '메뉴평가에 대한 노하우 부족'이 문제점이라고 응답한 수가 유의적으로 높게 나타났고(p<0.05), 메뉴평가의 필요성에 있어서는 '급식관리 효율성 증대' 항목과 '피급식자(학생, 교직원)들의 만족도 제고' 항목에서 메뉴평가를 실시하는 영양(교)사의 응답 수가 유의적으로 높게 나타나(p<0.05) 학교급식에서 메뉴평가를 확대 적용할 경우 실질적인 개선이 기대된다. 현재까지 학교 급식 메뉴평가와 관련하여서는 구체적 연구가 이루어지지 못했고, 다양한 항목들에 대한 복합적 분석도 부족하였다. 하지만 학생 선호도, 건강 개선 효과, 급식 효율성 등 다양한 평가 항목을 동시에 고려한 메뉴평가와 개발이 필요한 것으로 보인다. 본 연구의 결과에서도 학교급식 영양(교)사들은 메뉴평가의 효과와 중요성에 대해서는 인식하고 있으면서도 개별 메뉴에 대한 메뉴 평가를 시행하는 비율이 비교적 낮은 편이었고, 장애요인의 해결이 선결과제인 것으로 나타났다. 본 연구의 제한점으로는 학교급식 영양(교)사들의 메뉴평가에 대한 인식이 다소 부족하여 설문지 서두에 개념에 대한 정의를 상세히 서술하였음에도 불구하고 응답 시 이해도가 다소 떨어지는 경향이 나타났다. 따라서 향후 연구에서는 보다 구체적인 메뉴평가 도구를 개발하여 실제 사례를 제시할 수 있어야 하겠다. 또한 향후 연구에서 학교급식에서 여러 가지 평가 요소들을 함께 고려하여 메뉴 운영을 개선할 수 있는 방안이 모색된다면 학생들의 실질적인 식생활 개선의 효과를 높일 수 있을 것으로 판단된다.

• 한국식품영양과학회지
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• 제45권4호
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• pp.585-592
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• 2016

중국 북경지역 대학 급식소의 음식과 서비스 품질 개선 방안을 마련하고자 중국 북경지역 3곳의 대학 급식소를 이용하는 고객 총 619명을 대상으로 설문조사 하여 통계분석 한 결과 조사대상자는 남자가 53.5%, 여자가 46.5%였고, 평균 연령은 만 23세였다. 전체 응답자 중 하루 세끼 식사를 하는 비율은 전체의 85.3%였고, 대학 급식소에서 점심을 하는 비율은 1주일에 평균 5회 이상인 경우가 전체의 85.5%였다. 그리고 점심비 평균은 5위안(원화 905원) 초과에서 8위안(원화 1,448원) 이하가 전체의 51.7%로 가장 많았으며 대학 급식선택속성에 대한 IPA(Importance-Performance Analysis) 결과 우선으로 개선이 필요하다고 평가된 항목은 '음식의 맛', '음식 재료의 신선도', '메뉴의 다양성', '식사 대기시간'과 '화장실의 청결' 등이었다. 그리고 조사대상자의 특성에 따른 급식선택속성 요인의 만족도 차이 분석 결과 '음식의 질과 메뉴' 요인에 대한 만족도는 평균 급식비가 8위안(1,448원) 초과한 그룹이 다른 그룹에 비해 유의적으로 낮았고(P<0.05), '물리적 환경' 요인에 대한 만족도는 대학 급식소에서 점심을 1주일 평균 4회 이하로 하는 그룹이 5회 이상 식사하는 그룹에 비해 유의적으로 낮았다(P<0.05). 또한 '서비스 질' 요인에 대한 만족도는 매일 대학교 급식소에서 점심식사를 하는 그룹이 다른 그룹에 비해 유의적으로 높았으며(P<0.05), '편리성과 가격' 요인에 대한 만족도는 평균 급식비가 5위안(905원) 이하인 그룹이 다른 그룹에 비해 유의적으로 높았다(P<0.05). 따라서 중국 대학 급식소의 급식관리자는 급식소 이용 고객의 만족도를 증대시키기 위해서 음식의 질 개선과 함께 적정한 가격에 다양한 메뉴를 제공하는 방안을 적극적으로 모색해야 할 것이다.

• 한국식품영양학회지
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• 제15권3호
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• pp.250-256
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• 2002

User satisfaction is the most critical criteria in measuring information systems success or failure. In this study, Contract Foodservice Information Systems were evaluated with user satisfaction instrument based on previous work. A total of 70 Contract Foodservice Information Systems users was surveyed. The status of building area of Contract Foodservice Information Systems was more in foodservice management (M=3.74), but less in producing (M=2.53) and pruchasing (M=3.02) management. The users recognized .accuracy of information (M=4.27), lasting educational services on systems (M=4.34) and increasing work productivity (M=4.42) as the most important factors and they also recognized it was important factors to build systems such area database management, menu management, purchasing and producing management and foodservice management (p<.01.).

• 한국식생활문화학회지
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• 제12권4호
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• pp.401-409
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• 1997

The purpose of this study was to investigate the current foodservice management practices of children care social welfare facilities. Questionnaire were sent to the directors of all 275 children welfare facilities in Korea and 107 returned facilities in korea and 107 returned the complete answers. These questionnaire were answered by manager. Equipments were evaluated by investigators using the evaluation form. staffing structure revealed that most of the facilities had a director, a secretary, nurse, but only 15% of the system hired a dietitian. It showed the shortage of nurse, physical therapists, and dietitian. Therefore, food purchasing, menu planning, food delivery, and the other food service management processes are handled by non-professionals, such as director, secretary, or cooks. Food purchasing money of total budget is $10{\sim}20%$. Food purchasing place in most facilities was market place. Foodstuffs were almost purchased $2{\sim}3$ per weeks. 90% of the welfare facilities were used the menu. Modified food frequency questionnaire were used to get the frequencies of each food items used in menu. The results showed relatively satisfactory in food frequencies, however, this was about what was used in menu, not vat was eaten by the residents. conditions of most equipments in the kitchen were defective specially in dishwashing and sterilization step.