• Title/Summary/Keyword: feeling response

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A Study on the Effects of Perceived Service Quality in Upscale Korean Restaurants upon Customer's Feeling Response and Revisit Intent (고급 한국음식 레스토랑의 서비스 품질, 고객의 감정적 반응 및 재방문의도와의 인과관계 연구)

  • Jung, Hyo-Sun;Yoon, Hye-Hyun
    • Korean journal of food and cookery science
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    • v.26 no.2
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    • pp.129-137
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    • 2010
  • The purposes of this study were to understand the influence of perceived service quality in upscale Korean restaurants on a customer's feeling response and revisit intent, and to empirically analyze whether a customer's feeling response plays a mediating role between the service quality and revisit intent. Based on a total 303 samples obtained from the empirical research, this study reviewed the reliability and fitness of the research model and verified a total of 2 hypotheses using the Amos program. The hypothesized relationships in the model were tested simultaneously by using a structural equation model(SEM). The proposed model provided an adequate fit to the data, ${\chi^2}_{(df=263)}=557.397$, CMIN/df 2.119, RMR .09, GFI .88, AGFI .86, NFI .94, CFI .97, RMSEA .06. The major results of this study can be outlined as follows: Price & value($\beta=.40$), food quality($\beta=.26$) and atmosphere($\beta=.15$) had a significant positive effect on the customer's feeling response, and the customer's feeling response($\beta=.65$) had a significant positive effect on revisit intent. In addition, the effect of the perceived service quality in upscale Korean restaurants on revisit intent was found to be partially mediated by the customer's feeling response. Limitations and future research directions are also discussed.

The Influence of Physical Environments on Tourist's Emotional Response & Behavioral Intention in Tourist Destination (관광목적지의 물리적 환경이 감정적 반응과 행동의도에 미치는 영향)

  • Kim, Gyu-Young;Lee, Jung-Eun
    • Journal of Digital Convergence
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    • v.12 no.7
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    • pp.123-132
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    • 2014
  • This study examines the influence of the physical environment on tourist's emotional response and behavioral intention in the tourist destination. The research was mainly performed in leading tourist destinations of Busan Metropolitan City (Haeundae, Gwanganri & Songjeong area) by the sampling survey method in April-May 2013. The results demonstrate as follows. Firstly, the tourist's convenience and amenity in physical environments have significant impacts on the negative feeling of emotional response, but attractiveness did not influence in negative feeling. By contrast, the attractiveness and amenity the a of physical environments give significant impacts on the positive feeling of emotional response but convenience did not work in positive response. Secondly, both positive and negative feeling of emotional responses give meaningful impacts on Tourist's behavior intention. According to the meaningful relationship between physical environment and emotional response, the regional characteristics and effective marketing management of tourism resource and preparedness should be considered in setting up tourist facilities.

Tactile Response Characteristics of Haptic Displays based on Magneto-Rheological Fluids (MR 유체를 이용한 햅틱 디스플레이의 질감 반응 특성)

  • Jang, Min-Gyu;Choi, Jea-Young;Lee, Chul-Hee
    • Tribology and Lubricants
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    • v.26 no.3
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    • pp.184-189
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    • 2010
  • In this paper, tactile response characteristics in medical haptic interface are investigated to characterize the feeling of contact between the finger skin and the organic tissue when a finger is dragged over tissue. In order to represent the tactile feeling, a prototype tactile display incorporating Magneto-Rheological (MR) fluid has been developed. Tactile display devices simulate the finger's skin to feel the sensations of contact such as compliance, curvature and friction. Thus, the tactile display provides the surface information of organic tissue to the surgeon using different actuating mechanisms ranging from the conventional mechanical motor to the smart material actuators. In order to investigate the compliance feeling of human finger's touch, vertical force responses of the tactile display under the various magnetic fields have been assessed. Also, frictional resistive force responses of the tactile display are investigated to simulate the action of finger's dragging. From the results, different tactile feelings are observed as the applied magnetic field is varied and arrayed magnetic poles combinations. This research gives a smart technology of tactile displaying.

A Study on Response of Job Stress and Emotional Labor of the Sales Workers of Department Store (백화점 판매사원의 감정노동과 직무스트레스 반응에 관한 연구)

  • Cho, Su Kyeong;Jung, Hye Sun
    • Korean Journal of Occupational Health Nursing
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    • v.15 no.2
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    • pp.83-93
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    • 2006
  • Purpose: This study purposed on investigating how the emotional labor affects the physical uncomfortable feeling of the workers in the department store. Method: The method of data collection was used of questionnaire for 574 workers of one department store located in Seoul. The period of data collection was done from November 1, 2004 to November 30 for about one month. The working career of the participants was over one month at that department. Result: The degree of emotional labor for participants, men were $3.21{\pm}0.53$ for the total point of 5.0 point, and the degree of the physical uncomfortable feeling was $3.07{\pm}0.48$ for total of 5.0 point. The degree of emotional labor for participants, women were $3.22{\pm}0.42$ for the total point of 5.0 point, and the degree of the physical uncomfortable feeling was $3.13{\pm}0.42$ for total of 5.0 point. In order to analyze the factors that affected the emotional labor and physical uncomfortable feeling, the multi-level reflecting analysis was used. As a result, men were insecurity of job influenced the emotional labor feeling in remarkable degree, women were the responsibility of job influenced the emotional labor. Men were insecurity and responsibility of job influenced physical uncomfortable feeling in remarkable degree, women were responsibility of job and emotional labor influenced the physical uncomfortable feeling in remarkable degree. Conclusion: The results of this study show that various strategies to remove the factors of job insecurity in order to reduce the level of emotional labor of the workers at the department store should be devised. In addition, the special way to minimize the physical insecurity should be contrived and carried out. Since the workers of the department stores had higher emotional labor, the factors of stress need to be analyzed and should be removed.

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Analysis of Surface Fibers by Wavelet Transform and Subjective Evaluation of Wool Fabrics (웨이블릿 변환을 이용한 모직물의 표면섬유 분석과 주관적 감각 평가)

  • 김동옥;김은애;유신정
    • Science of Emotion and Sensibility
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    • v.5 no.3
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    • pp.53-59
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    • 2002
  • The surface fibers on the fabric is one of decisive factors which affects human sensory evaluation as well as heat and moisture transfer characteristics. In this study the length and distribution of surface fibers that are extruded from the fabric surface of the wool/wool blend fabrics (14 wool fabrics and 10 wool blend fabrics) and its contribution to subjective sensory evaluation were investigated. In order to quantify the length and distribution of surface fibers, image analysis and wavelet transform technique were introduced. Instant warm-cool feeling of touch, Q$\_$max/, and contact area were also measured and related to the quantified surface fibers. To figure out the effect of surface characteristics on sensory evaluation, human sensory responses to three adjectives which represent surface characteristics and warm-cool feeling of touch were obtained and analyzed. The relationship between the quantified surface fibers assessed by wavelet energy and both warm-cool reeling of touch, Qmax, and human sensory response were discussed.

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The Effect of Hominis Placenta Herbal Aupuncture Therapy on the Postpartum Women's Heat Feeling, Sweat and Thirst (산모의 열감(熱感), 한출(汗出), 갈증(渴症)에 자하거 약침이 미치는 효과)

  • Kim, Tae-Hee;Park, Ka-Young;Park, Ji-Young
    • The Journal of Korean Obstetrics and Gynecology
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    • v.23 no.3
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    • pp.139-155
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    • 2010
  • Purpose: The aim of this study was to investigate the effect of hominis placenta herbal aupuncture therapy on the postpartum women's heat feeling, sweat and thirst. Methods: The subjects were 25 women who admitted for postpartum treatment in Hospital of Woosuk University from 15th November 2008 to 5th February 2010. The control group(normal saline group, NSG) were 12 women and hominis placenta herbal acupunture treatment group(HPAG) were 13 women. We injected at Kwanwon(CV4), Sinsu(BL23). We checked VAS(heat feeling, sweat and thirst), vital sign, wrong response. We tested CBC, 7-zone-diagnostic system, HRV before and after clinical study. Results: VAS of thirst was significantly decresed in the HPAG than NSG. Ln(LF) of HPAG was lower than NSG after clinical study. Conclusion: The results suggest that hominis placenta herbal aupuncture therapy may be useful for the postpartum women.

청각 감성의 생리적 신호변화에 대한 연구

  • 황민철;김지은;김철중
    • Proceedings of the ESK Conference
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    • 1996.04a
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    • pp.259-263
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    • 1996
  • Psychological action is physiological response of outernal stimulus. Physiological response is accompanied b physiological signals which are EEG, EMG, GSR, ECG, BP, and tec. Physiological signals are recently studied for determination of human phychological state. Psychological activity causes electric potential of brain. Physiological signal is considered as measurement of human psychological state. Aditory sensibility which is one of the sense of human may determine differences between positive and negative feeling. EEG and GSR variation with auditory quality of stimulus can be define human negative and positive mental state. This study is to characterize parameters which can determine negative and positive psycholigical state of human.

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Study of Contact with Pornographs and Feeling of Sexual Conflict in Upper Grade Elementary School Boys and Girls (초등학교 고학년 아동의 성별 음란물 접촉실태와 성 갈등에 대한 연구)

  • Cha, Nam-Hyun;Wang, Myoung-Ja;Yu, Kyung-Hui;Kim, Jeong-Ah
    • Journal of East-West Nursing Research
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    • v.13 no.2
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    • pp.107-117
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    • 2007
  • Purpose: This study was to examine the possibility of the contact with pornographs of elementary school boys and girls and to confirm responses after that, and to compare the feeling of sexual conflict between the boys and girls. Methods: The subjects were 952 5th and 6th graders of elementary school in four city areas(456 boys, 496 girls). Data collection was via questionnaires Results: Except several pupils(34.4% of boys, 27.4% of girls), most of subjects of the study had no contact with pornographs. The response after the contact with pornographs was feeling of shame the most, which was a negative reaction. The sexual conflict appeared more in pupils who had contact with pornographs than in those who had not boys(t=3.84, p<.000), girls(t=3.96, p<.000), which showed a significant difference. However, the conflict between boys and girls was not significant statistically. Conclusion: We would like to suggest that a sound control system must be prepared and a development of programs related to sexual education and promotion of ability fighting against them that can release their impulse of sex.

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Evaluation of Thermal Comfortable Feeling by EEG Analysis

  • Kamijo, Masayoshi;Horiba, Yosuke;Hosoya, Satoshi;Takatera, Masayuki;Sadoyama, Tsugutake;Shimizu, YosiHo
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2000.04a
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    • pp.230-234
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    • 2000
  • Thermal comfort by wearing clothes is the important element which gives influence to a clothing comfort. The thermal comfort of clothes have been evaluated by sensory test and physical property of clothes material. To evaluate a thermophysiological comfort. a new evaluation method which measures the physiological response such as electroencephalogram(EEG) is attracting the attention of many people. In the chilly environment, the EEGs in t재 kinds of thermal conditions : with and without clothes were measured. By utilizing the chaos analysis, the behavior of the obtained EEGs were quantiatively expressed in the correlation dimension. As a result, the correlation dimension of the EEGs in being thermal comfortable feeling by putting on clothes, was bigger than the correlation dimension of the EEGs in being cold and discomfort. These results suggest that chaotic analysis of EEG is effective to the quantitative evaluation of thermal esthesis.

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The Influence of the Suitability of the Chronic Regulatory Focus and the Advertising Message Type on the Evaluation of the Beauty Product (성향조절초점과 광고메시지유형의 적합성이 미용제품평가에 미치는 영향)

  • Ko, Sung-Hyun;Hwang, Sun-Jin
    • Journal of Fashion Business
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    • v.15 no.2
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    • pp.1-11
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    • 2011
  • The purpose of this study is to investigate the influence of the suitability of the chronic regulatory focus and the advertising message type on the evaluation of the beauty product. In addition, feeling right while and individual is reading an advertisement is measured to check the mechanism making the regulatory fit effect. The experimental design was designed with the mixed design of 2(chronic regulatory focus: promotion / prevention, between group) ${\times}$ 2(advertising message type: promotion /prevention, within a group). 100 female university student subjects in their twenties in Seoul and in the metropolitan area were asked to respond to questionnaires in the study. The reliability analysis, T-test, analysis of variance(ANOVA), and analysis of covariance (ANCOVA) on the collected data were done with SPSS WIN 12.0. The results of the study are as follows. First, the regulatory fit effect that when the individual chronic regulatory fit corresponds to the advertising message focus each other in the advertising of a new beauty product, the evaluation on the product is more positive could be checked. The promotion focus message of shampoo, the promotion focus group showed more positive response than the prevention focus group and as for the prevention focus message, the prevention focus group showed more positive results than the promotion focus group so that the effect of regulatory fit appeared. Second, when the regulatory fit effect appeared in the evaluation on the new beauty product, the fit effect on the individual chronic regulatory focus and on the advertising message focus also appeared in the measurement of feeling right. Hence, feeling right could be checked by using the mechanism of the regulatory fit effect.