• Title/Summary/Keyword: failure experience

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An Exploratory Study of Consumer Return Experiences (소비자 반품경험에 관한 탐색적 연구)

  • Park Kyung-Ae
    • Journal of the Korean Society of Clothing and Textiles
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    • v.30 no.6 s.154
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    • pp.961-970
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    • 2006
  • This study attempted to understand post-purchase consumer return experiences which had not received much attention in consumer behavior research. As a first step to understand return experiences from consumers' viewpoint, the study took an exploratory approach and identified themes and patterns from subjective consumer experiences. Whenever possible, attribution theory was applied to interpret the identified patterns. A total of 99 cases were collected from an open-ended questionnaire and analyzed based on a qualitative method. The reasons of product return was classified into five groups: changing mind; product defects; unsuitable products; products not expected; and for a better deal. External attribution was observed for return decisions caused by consumers' changed mind as well as by product defects. Dissatisfaction with defected products seemed to be intensified or reduced by service failure or success in the post-purchase service encounter. Consumer expectation and situations seemed to affect this process. Overall, the study supported attribution theory in the post-purchase return experience, and insights for research questions were proposed.

Surgical Options for Failed Rotator Cuff Repair, except Arthroplasty: Review of Current Methods

  • Kim, Jangwoo;Ryu, Yunki;Kim, Sae Hoon
    • Clinics in Shoulder and Elbow
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    • v.23 no.1
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    • pp.48-58
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    • 2020
  • Although the prevalence of rotator cuff tears is dependent on the size, 11% to 94% of patients experience retear or healing failure after rotator cuff repair. Treatment of patients with failed rotator cuff repair ranges widely, from conservative treatment to arthroplasty. This review article attempts to summarize the most recent and relevant surgical options for failed rotator cuff repair patients, and the outcomes of each treatment, except arthroplasty.

The Durability of Ships Considering Fatigue Cracking

  • Liu, Donald;Thayamballi, Anil
    • Journal of Ship and Ocean Technology
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    • v.1 no.1
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    • pp.57-72
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    • 1997
  • The larger trends related to cracking in ocean going vessels (primarily tankers and bulk carriers) are reviewed on the basis of available data. The typical interrelated causes of such cracking are: high local stresses, extensive use of higher strength steels, inadequate treatment of dynamic loads, adverse operational factors (harsh weather, improper vessel handling), and controllable structural degradation (corrosion, wear, stevedore damage). Three consequences of cracking are then discussed: structural failure, pollution, and increased maintenance. The first two, while rare, are potentially of high consequence including loss of life. The types of solutions that can be employed to improve the durability of ships in the face of fatigue cracking are then presented. For existing vessels, these solutions range from repairs based on structural analysis or service experience, control of corrosion, and enhanced surveys. For new vessels, the use of advanced design procedures that specifically address dynamic loads and fatigue cracking is necessary. As the preferred solution to the problem of cracking in ships, this paper advocates prevention by explicit design by first principles.

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QUALITY ASSURANCE IN LASER-BEAM WELDING OF HEAVY SECTION STEEL SHEET

  • Dahmen, M.;Kaierle, S.;Kapper, G.;Michel, J.;Schulz, W.;Spielvogel, K.;Poprawe, R.
    • Proceedings of the KWS Conference
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    • 2002.10a
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    • pp.589-594
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    • 2002
  • In manufacturing of welded parts which require a proof on acceptance close observation of the process is mandatory. The manufacturer is obliged to document the welding process. An approach for monitoring and recording the process of laser beam welding combining theoretical knowledge, process monitoring and welding experience will be presented. The range of application of a device for co-axial process monitoring was extended up to 20 mm sheet thickness welded in one pass at beam powers of up to 20 kW. Crucial features of the process which refer to the formation of failures were observed. The results presented give rise to the general applicability of the approach for process monitoring and recording as well as failure management.

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Vacuum-assisted Closure Therapy for Treating Patients with Severe Subcutaneous Emphysema (피하기종의 Vacuum-assisted Closure Therapy)

  • Oh, Tak-hyuk;Lee, Sang Cjeol;Lee, Deok Heon;Cho, Joon Yong
    • Journal of Trauma and Injury
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    • v.28 no.4
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    • pp.276-279
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    • 2015
  • Subcutaneous emphysema is a benign condition following trauma (pneumothorax and oropharyngeal), cervical or thoracic procedures, and mediastinal infection. However, severe subcutaneous emphysema may be related to serious complications such as respiratory failure, airway compromise, and tension- related phenomena. Many alternative therapies have been tried to treat patients with this condition. We report our experience with vacuum-assisted closure therapy for treating patients with severe subcutaneous emphysema.

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Stereotactic body radiotherapy for solitary spine metastasis

  • Lee, Sunyoung;Chun, Mison;Lee, MiJo
    • Radiation Oncology Journal
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    • v.31 no.4
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    • pp.260-266
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    • 2013
  • A clear consensus has not been established regarding the best treatment for solitary bone metastasis. Here, we reviewed the medical records of patients with a controlled primary malignancy who had only solitary spine metastasis without metastasis to the extraspinal bone or viscera and underwent treatment between April 2007 and December 2012 with stereotactic body radiosurgery using CyberKnife, with a total dose of 24 Gy in three to four fractions. During that time, there were only four cases. This was effective in each case, and all the four patients had no local failure and remained alive at a median follow-up of 68 months (range, 64 to 80 months). Although our experience is limited, this study suggests that stereotactic body radiotherapy could be a feasible, safe, effective, and noninvasive alternative treatment for solitary spine metastasis in patients who are medically inoperable or unsuitable for surgery.

Total Ankle Replacement (족관절 인공 관절 치환술)

  • Choi, Gi-Won;Choi, Woo-Jin;Lee, Jin-Woo
    • Journal of Korean Foot and Ankle Society
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    • v.15 no.3
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    • pp.132-138
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    • 2011
  • Although first generation total ankle replacement (TAR) had high failure rates, recent investigations have reported good results of the newer generations of TAR due to advances in implant designs and techniques. Patient selection is critical to performing TAR to obtain promising outcomes and to decrease complication rate. As the current concepts of correcting the accompanying deformity have been established, TAR in moderate to severe varus deformity of the ankle result in favorable outcomes and indications for TAR are expanding. Correction of deformity and hindfoot fusion should be performed in conjunction with TAR if needed. If radiolucency around components or osteolysis is progressive during follow-up, CT should be carried out as a confirmative diagnostic method. TAR is an effective treatment modality alternative to ankle fusion. However, we should recognize that TAR is a demanding procedure, which requires accurate techniques, enough experience, and preoperative plan for a concomitant deformity.

A Research on the Development of Management Process System of Public Ordering Service Results and Estimation (건설기술용역 실적 관리 프로세스 시스템 개발에 대한 연구)

  • Lee, Kyu-Sung;Lee, Han-kyu;Kim, Nam-Gon
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2014.05a
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    • pp.168-169
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    • 2014
  • Construction Technology Service is currently hardly managed due to failure to offer standard management system of service performance, company performance, and business evaluation in every Ordering Agencies. After Construction Technology Promotion Act is enforced in May 2014, Ordering Agency obligates them to report to Minister of Land and Transportation within 10 days upon contract/ amendment/ completion. In 2013, in advance to enforcement of this law, performance management system for construction technology service was developed for a test run. However this system only applies to main contractors while management and operation of subcontractors are unavailable that causes problems on connection and integration with Experience Management Trustee. Therefore, this research will establish systematic foundation that enables real-time information of service performance and evaluation of subcontractors to result standardization of performance and evaluation for public ordered services.

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The Clustering Method Of Central Control System In New Distribution Automation System (배전자동화시스템 중앙제어장치 이중화 적용방안)

  • Cho, Nam-Hun;Ha, Bok-Nam;Lee, Jung-Ho;Lim, Seong-Il
    • Proceedings of the KIEE Conference
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    • 1999.07c
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    • pp.1120-1122
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    • 1999
  • This paper introduces a clustering for Central Control System in New Distribution Automation System. There are three primary benefits to use clustering: improved availability, easier manageability and more cost-effective scalability. Availability: Clustering can automatically detect the failure of an application or server and quickly restart it on a surviving server. Clients only experience a momentary pause in service. Manageability: Clustering lets administrators quickly inspect the status of all cluster resources and easily move workload around onto different servers within a cluster. Scalability: Applications can use the Clustering services through the MSCS Application Programming Interface(API) to do dynamic load balancing and scale across multiple servers within a cluster.

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A Study on the Influencing Factors on the Profit Improvement Rate of IT Service Projects (IT서비스 프로젝트의 이익개선율 영향요인에 관한 연구)

  • Lee, Kyung-Bae;Oh, Jay-In
    • Journal of Information Technology Applications and Management
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    • v.17 no.4
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    • pp.127-156
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    • 2010
  • Most companies in the IT service industry have suffered from low profitability although this industry is highly value added, which may result in losing the competitiveness of the industry. The purpose of this study is to identify the influencing factors on the profit improvement rate of IT service projects and suggest how to improve the profit improvement rate, thus recovering the competitiveness of the IT service industry. The 273 IT service projects conducted by an IT service company in Korea during the past three years were analyzed and the project managers who performed these projects responded to the questionnaire developed in this study. The result from the analysis of data collected shows that the influencing factors on the profit improvement rate of IT service projects include scheduling, experience in similar projects, the leadership of project leaders, the level of team skills, relationship with clients, and clients support.

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