• Title/Summary/Keyword: factual quality

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Development of Quality Management Standards and Evaluation Tool for the Quality Improvement of Hospital Food and Nutrition Services (병원 급식.영양 서비스 향상을 위한 질 관리 기준 및 질 평가 도구의 개발)

  • 이소정
    • Journal of Nutrition and Health
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    • v.33 no.5
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    • pp.548-555
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    • 2000
  • The purpose of this study were to : a) establish quality managements standards and performance indicators in order to define the concept of the hospital food and nutrition services, b) develop a self evaluation tool for quality management applicable to dietetic department's CQI program on the basis of the estabilished quality management standers, c) investigate the factual quality of hospital food and nutrition services throught the result of the application study of the quality management tool and the perceived quality by the patients servery, and d) verify the validity of the quality management tool through analysing the correlation between the factual quality and the preceived quality. The quality management standards were classifie dinto 3 parts, 'Nutrition Care', 'Foodservice Operation', and 'Management Function'. There consisted of 72 quality management standards and 293 performance indicators. The developed quality evaluation tool using 5-Likert scale was performance at 45 general hospitals over 400 beds in Seoul and Kyungki-do. Also, 1,573 patients in 42 hospitals were participated in the patient survey. The result of quality evaluation tool application study showed that 17 standards were relatively high(more than 4.5) and 22 relatively low(less than 4.0) in score. The categorical mean scores of $\ulcorner$Nutrition Care$\lrcorner$, $\ulcorner$Foodservice Operation$\lrcorner$and $\ulcorner$Management Function$\lrcorner$ were respectively 60.7, 162.8, and 73.5 Each mean score was conversed to 81.0, 83.5, and 81.7 on the basis of 100 point scale, but the range of score was very wide between hospitals. The Cronbach's $\alpha$ was more than 0.6 in 59 quality management standards, this result verified reliability of the quality management tool was proved. The factual quality showed positive correlation with the perceived quality. Therefore, this result verified the criterion validity of the quality management tool.

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Analysis of the Effect of Dietitians' Work Behavior and Organizational Environment on Quality of Hospital Dietary Services (조직 환경 및 영양사의 직무행동이 병원 급식$\cdot$영양서비스 품질에 미치는 영향 분석)

  • Lee, So-Jung
    • Journal of Nutrition and Health
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    • v.38 no.9
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    • pp.756-764
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    • 2005
  • The purpose of this study was to explore the variables affecting the quality of hospital dietary services. The quality of hospital dietary services was investigated in two ways, which can be named by factual quality and perceived quality The variables affecting hospital dietary services were classified into two categories, $\ulcorner$organizational environment variables$\lrcorner$ and $\ulcorner$work behavior variables$\lrcorner$. Quality readiness survey was conducted to investigate $\ulcorner$organizational environment variables$\lrcorner$ and $\ulcorner$work behavior variables$\lrcorner$ on 225 dietitians working in dietary departments of 45 general hospitals which had more than 400 beds. $\ulcorner$Organizational environment variables$\lrcorner$ were categorized into four variable group:'organizational work design', 'organizational culture', 'department head leadership' and 'top management leadership'. $\ulcorner$Work behavior variables$\lrcorner$ were categorized into three variable group: 'individual behavior', 'peer group behavior', and 'behavior toward supervisor'. Top management leadership (p< 0.01)' in the $\ulcorner$organizational environment variables$\lrcorner$ had significant impacts on the factual quality of hospital dietary services.

Evaluation of Survey Data Quality Based on Interviewers' Assessments: An Example from Taiwan's Election and Democratization Study

  • Tsai, Chi-lin;Liu, Tsung-Wei;Chen, Yi-ju
    • Asian Journal for Public Opinion Research
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    • v.7 no.1
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    • pp.57-74
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    • 2019
  • Researchers usually examine the quality of survey data by several conventional measures of reliability and validity. However, those measures are mainly designed to examine the quality of an individual measurement, rather than the quality of a data set as a whole. There is a relative lack of methods for evaluation of the overall data quality. This paper attempts to fill this gap. We propose using interviewers' assessments as one of criteria for evaluating the overall data quality. Interviewers are the ones who literally conduct and thus directly observe interviews. Taiwan's Election and Democratization Studies (TEDS) have required interviewers to assess how trustworthy the responses of each of their interviewees are, and to provide several descriptions about the process and environment of the interviews. We use this information to evaluate the data quality of TEDS surveys and compare it with the results from the conventional test-retest method. The findings are that the interviewer assessment is a fair indicator of the overall reliability of attitudinal questions but not a good indicator when factual questions are examined. Regarding the evaluation of data validity, more data is required to see whether or not interviewers' assessment is informative in terms of data quality.

Evaluation of Reference Service for Korean Government Publications (한국 정부간행물 참고서비스의 질측정에 관한 연구)

  • Kim Young Shin
    • Journal of the Korean Society for Library and Information Science
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    • v.23
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    • pp.127-163
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    • 1992
  • The proper evaluation of reference services requires qualitative approach as well as quantitative one. The quality of a reference service can be evaluated by how promptly and accurately a librarian responds to the user's questions and also by how much the user is satisfied with the librarian's overall performance in providing the answer. In this study, the reference service of an university library was evaluated by the following procedure : 1. Identification of a group of the most frequently referred Korean government publications through two pre-tests of user surveys. 2. Preparation of 130 questions of bibliographic and factual type from the above publications. 3. Selection of 30 questions which can be answered from the collection of the evaluated library. 4. Mimic requests of reference service by 5 proxies trained on the unobtrusive test method with 30 questions asked at various times of the day and on various days of the week during a period of 5 months. 5. Drawing up of response sheets (by proxies) with descriptive comments on library staffs' question administration, response, attitude, etc. 6. Preparation and coding of data tabulation sheets and final analysis. The conclusions of this study are as follows : 1. The user serveys showed that needs for the library service for government publications were great. The $80\%$ of the government publications users were visiting more than two organizations for access to information and the $37\%$ were getting information directly from the publishers. 2. The librarians of the evaluated library could give correct answers to $53\%$ of 30 (bibliographic and factual) guestions. 3. The correctness of answer was independent of the length of the time spent the librarians. The librarians' grasp of the questions and direction of approach determined the success or failure of the service. 4. The librarians relied too much on the reference library catalog which doesn't include many of the government publications of their own collection. 5. The $79\%$ of the failure of the service were due to the librarians' lack of knowledge as to the information source for government publications and the unsystematic method of approach to it.

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Report on the 2nd WHO meeting for the international standard of acupoint locations (제2차 WHO 경혈 위치 국제표준화 회의 보고 - 골도분촌의 한중일 표준안 마련을 위한 토론 -)

  • Kim, Yong-Suk;Kang, Sung-Keel;Park, Hi-Joon;Lee, Hye-Jung
    • Korean Journal of Acupuncture
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    • v.21 no.2
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    • pp.193-195
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    • 2004
  • Objective : In March 2004, the second Informal Consultation Meeting on Development of International Standard of Acupuncture Point Locations was held in Beijing, China. Methods: Thirteen experts from WHO, Korea, China, and Japan attended the meeting, and they discussed the problems to establish an international standard of acupuncture point locations for education, research and quality of acupuncture treatment. Results and Conclusions : Based on the fundamental principles of respecting and reality, they recommended to determined the location of acupuncture points in the way of combining documentary analysis, clinical practices and factual measurements.

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The Effect of Characteristics of Hospital Choice, Security and Hospital Service Quality Characteristics on Revisiting Intent (병원 선택 특성과 보안성 및 병원 서비스 품질 특성이 재이용의도에 미치는 영향)

  • Park, Junghong
    • Korea Journal of Hospital Management
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    • v.24 no.1
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    • pp.57-76
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    • 2019
  • The purpose of this study was to investigate the effect of characteristics of hospital choice and hospital service quality on service value, customer satisfaction and hospital revisiting intent and a survey involving patients and their caregivers who used the hospital before was conducted for empirical analysis. Thus, the theory and factors concerning the characteristics of hospital choice, hospital service quality, service value, customer satisfaction and hospital revisiting intent and relevant preceding research were explored after examining the preceding research, the research model was developed accordingly. A total of 459 collected questionnaires were analyze after carrying out the survey on a national scale. The findings of this study have significance since it identified the motivation that affect the choice of hospital and provide information. Also, this study could be utilized as reference data for hospitals to survive in the fierce competition, as it carried out factual survey on considerations when making choice of hospital. Furthermore, due to the low expectation of patients and caregivers for hospital administration, the study indicated that it's linked to a significantly low chance of customer satisfaction and provide the cause. This study was differentiated with other research on hospital choice since it selected security as a factor of hospital choice, though it's not discussed in the preceding research and moreover, conducted the empirical analysis. And the results of empirical analysis revealed that customers felt that service value was improved when the information security was strengthened. In other words, the strengthening of hospital information security could be hospital choice motivation, which means this study provided practical implication.

Analysis of the Organization Structure and Learning Objectives of High School Informatics Textbooks (고등학교 정보 교과서의 구성체계 및 학습목표 분석)

  • Kang, Oh-Han
    • The Journal of Korean Association of Computer Education
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    • v.23 no.3
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    • pp.9-15
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    • 2020
  • This study analyzed high school informatics textbooks that were developed based on the 2015 Revised National Curriculum. Content analysis was adopted to analyze the organization system of the textbooks. Learning objectives were also analyzed according to Anderson's taxonomy of educational objectives. Through content analysis, it was revealed that the textbooks were composed of activities, differentiated learning, and small group learning to promote core competencies. The analysis of learning objectives of the textbooks showed that 'understanding' (41%), 'developing' (20%), and 'applying' (18%) were the three highest criteria in terms of cognitive processes; in terms of type of knowledge, conceptual knowledge accounts for the highest(45%), followed by procedural (32%), and factual (12%). Further methods to improve the textbook quality is proposed based on the results from this analysis.

Provincial Governance Quality and Earnings Management: Empirical Evidence from Vietnam

  • NGUYEN, Anh Huu;DUONG, Chi Thi
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.2
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    • pp.43-52
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    • 2020
  • The paper investigates the mechanism through which corporate credit ratings affect dividend payments by decomposing the mean difference of dividends into a part that is explained by the determinants of dividends and a residual part that is contributed by the pure credit group effect, in the framework of the traditional dividend model of Fama and French (2001). Historically, better credit rated firms have shown consistently higher propensity to pay dividends especially during the economic crisis period. According to the counter-factual decomposition technique of Jann (2008), better rated firms are more responsive to the firm characteristics that have positive impact on dividends and poor rated firms are more responsive to the negative dividend predictors. As a result, good (bad) credit ratings make corporate managers become more bold (timid) in their dividend payments and they tend to pay more (less) dividends than what their firm characteristics prescribe. The degree of information asymmetry increases for the poor group firms during crisis periods and they attempt to reserve more cash in preparation for future investments. The decomposition results suggest that the credit group effect can potentially exceed the effect of firm characteristics because firms of different credit ratings can respond to the very same firm characteristics in a different manner.

The Effect of Group Validation Therapy(V/T) in the Elderly with Dementia (집단인정치료(Group validation therapy)가 치매노인에게 미치는 영향에 관한 연구)

  • Chang, Woo-Shim
    • 한국노년학
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    • v.28 no.4
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    • pp.1023-1039
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    • 2008
  • The purpose of this study was to develop a group validation therapy(V/T) which could be implemented for the elderly with dementia in nursing home, and to evaluate the effectiveness of the program on cognition, ADL(Activity of Daily Living), depression, problematic behavior and QOL(Quality of Life). Subjects were recruited from 4 nursing homes in D city. The sample comprised forty elderly with dementia, capable of verbal communication. Each twenty were in an experimental and control groups. However, four elders with dementia dropped out in experimental and control groups due to personal affairs. Experimental group completed twelve consecutive group validation therapy sessions that combined centering, asking factual questions, rephrasing, identifying and using the preferred sense, asking the extreme, imagining the opposite, reminiscing, touching, maintaining eye contact and a caring tone of voice, observing, matching and expressing the emotion with emotion, using ambiguity, linking behavior with a basic human need, using music and mirroring techniques. Following the intervention, experimental group experienced a significant improvement in cognition, ADL, depression, and QOL. But it is a nonsignificant in problematic behavior on statistically. As a result, a group validation therapy should be applied as an effective and practical psychosocial intervention for the elderly with dementia.

International and National Legal Experience in Combating Corruption and the Influence of Information Policy on Improving the Implementation of Anti-Corruption Measures

  • Bagdasarova, Anaid E.;Dzhafarov, Navai K.;Kosovskaya, Viktoria A.;Muratova, Elena V.;Petrova, Irina A.;Fedulov, Vyacheslav I.
    • International Journal of Computer Science & Network Security
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    • v.22 no.9
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    • pp.169-174
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    • 2022
  • The purpose of the study is to research the legal nature and essence of corrupt behavior, as well as the international and national legal aspects of the fight against corruption. The article discloses the relation between the factual results of the operation of anti-corruption normative and legal acts and the goals and objectives for which they were adopted. The effectiveness of the regulatory effect and quality of anti-corruption legislation is determined by the example of the Russian Federation. The article provides an analysis of theoretical aspects of the theory and history of the formation and development of anti-corruption legislation (on the example of Russia and some other countries, as well as international legal norms) giving several practical examples from foreign legislation demonstrating the structure of the system of government bodies battling against corrupt behavior (including its latent forms). The authors suggest that there is a need for a unified conception of information and propaganda support of state anti-corruption activities. This will make it possible to inform the population that the state is actively working to prevent corruption threats and to bring perpetrators to justice, as well as contribute to citizens' trust in the state policy in this area. At the same time, it is necessary to regularly inform the citizens about the provisions of the anti-corruption legislation, explaining the importance of their observance.