• 제목/요약/키워드: facility and environment satisfaction

검색결과 219건 처리시간 0.024초

무역전시회 참가업체 만족도에 관한 연구 (The Assessment Items of Exhibitor Satisfaction In Trade Show)

  • 신재기
    • 통상정보연구
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    • 제10권4호
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    • pp.203-219
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    • 2008
  • This study shows the following results. First, the assessment items of the whole exhibition operation, workforce, counselor's ability, facility and environment were important analysis factors for exhibition recognition, quality of human operation and quality of exhibition facility and environment. Second, exhibition recognition was found to be the most significant factor that influenced exhibitor's cognitive achievement, exhibition employee operation and exhibition facility. Third, exhibitors' satisfaction simultaneously increased as exhibition recognition and employee operation quality were raised. However, exhibition facility didn't strongly influence exhibitors' satisfaction. Fourth, high exhibition recognition, employee operation and exhibition facility resulted in high cognitive achievement and exhibitor's loyalty. Fifth, exhibition recognition is a highly influential factor to mediate exhibitor's cognitive achievement and exhibitors' loyalty. It implied that exhibitors' cognitive achievement and satisfaction were significantly related to the exhibition quality factor. Moreover, it indicated the effective and efficient operational method to strengthen promotional strategy, enhance the quality of employee operation, exhibition facility and environment. Thus, the results suggest a new method to evaluate exhibitor's satisfaction in the exhibition industry.

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사회복지사의 직무만족과 이직의도 영향 요인에 관한 연구 -이용시설과 생활시설 사회복지사 비교 연구- (A Study on the Factors about Job Satisfaction and Social Workers' Turnover -Focused on the Differences Between Using Facility and Living Facility-)

  • 배의식;류지선;박해긍
    • 한국사회복지학
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    • 제65권1호
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    • pp.59-81
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    • 2013
  • 본 연구는 생활시설과 이용시설 사회복지사의 직무만족, 이직의도에 대한 영향 요인을 파악하여 시설유형에 따른 적절한 인사관리방안을 모색하기 위하여 진행되었다. 연구결과 생활시설과 이용시설의 직무만족 영향요인이 다르게 나타났으며, 생활시설 사회복지사의 직무만족 영향 요인은 자격등급, 직무내용, 근무환경, 승진 및 발전으로, 이용시설은 직무내용, 상사 및 감독, 임금, 근무환경, 승진 및 발전, 동료 요인으로 나타났다. 이직의도의 영향요인으로는 생활시설은 직무내용, 근무환경으로 나타났고, 이용시설은 근무환경으로 나타나 근무환경이 이직의도에 가장 큰 영향을 미치는 것으로 밝혀졌다. 연구결과를 바탕으로 시설유형에 따른 효과적인 인사관리를 위한 실천적인 함의를 제시하였다.

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요양시설 입소노인의 시설 만족도, 불안, 자아존중감, 스트레스, 우울이 생활만족도에 미치는 영향 (Effect of the Facility Satisfaction, Anxiety, Self-esteem, Stress, and Depression of the Elderly in Care Facilities on Their Life Satisfaction)

  • 사영화;조성제
    • 한국산학기술학회논문지
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    • 제15권12호
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    • pp.6998-7004
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    • 2014
  • 이 연구의 목적은 요양시설 입소노인의 시설 만족도, 불안, 자아 존중감, 스트레스, 우울이 생활만족도에 영향을 미치는 요인은 무엇인지를 밝히려는 것이다. 이러한 연구목적을 달성하기 위하여 K시에 소재한 요양시설 입소노인 271명을 대상으로 설문조사를 실시하였다. 자료 분석은 SPSSWIN 18.0 프로그램을 이용하여 t-test, 일원변량분석, 상관분석 등을 실시하였고, 실증분석은 유의수준 5%에서 검증하였다. 분석결과에 대하여, 첫째, 입소노인의 성별과 연령, 교육정도, 배우자 유무에 따른 생활만족도의 차이가 있음을 알 수 있다. 둘째, 생활만족도는 서비스 만족도, 의료서비스 만족도, 시설환경 만족도, 자아존중감과 상관이 있는 것을 알 수 있다. 셋째, 자아존중감과 서비스 만족도, 시설환경 만족도가 높을수록, 가족관계 스트레스가 낮을수록 생활만족도가 높다는 것을 알 수 있다. 이러한 연구결과로 볼 때, 요양시설 입소노인의 생활만족도는 자아존중감과 서비스 만족도, 시설환경 만족도가 긍정적인 영향을 주는 중요한 요소임을 시사한 것이라 할 수 있다.

지하공공보도시설 보행환경의 사용자 만족도연구 - 영남지역 사례를 중심으로 - (A Study on the User Satisfaction of Pedestrian Environment in the Underground Public Pedestrian Facility - Focusing on the Yeongnam province -)

  • 박중호;최재원;최영오;이호영
    • KIEAE Journal
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    • 제13권3호
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    • pp.129-134
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    • 2013
  • This study is to search for improvement of Pedestrian Environment through User Satisfaction on Underground Public Pedestrian Facility. Development of large scale underground spaces has been increased by urban multi-dimensional. However, concern for practical users is in lack because the aim of the development is to obtain profit. Thus, this study have tried to find consideration of architectural factors of underground public pedestrian facility in Yeongnam province for pedestrians. Also, the study have tried to find improvement for the architectural factors depending on an evaluation index of pedestrian environment and satisfaction of the practical users.

부부 관계 향상 프로그램에 대한 연구: 참여 동기, 교육 만족도, 긍정적 행동의도를 중심으로 (A Study on the Marital Relationship Enhancement Programs: Focused on Participation Motivation, Education Satisfaction, Positive Behavioral Intention)

  • 이은영;장진경
    • Human Ecology Research
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    • 제54권2호
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    • pp.165-180
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    • 2016
  • This study analyzes the correlations of participation motivation, education satisfaction, and positive behavioral intention for participants in marriage enrichment programs. The survey response results for 193 participants in marriage enrichment programs were analyzed with the statistics analysis application IBM SPSS 20.0. The findings of this study are as follows. An examination of relative influence of participation motivation and education satisfaction with the positive behavioral intention of participants in marriage enrichment programs indicated that internal motivation had a positive influence on education satisfaction, external motivation had a negative influence on satisfaction for facility environment and satisfaction with employee service, and motivation had positive influence only on facility environment. An examination of the influence of participation motivation and education satisfaction with the positive behavioral intention of the participants in marriage enrichment programs indicated that internal motivation and external motivation had a high positive influence on positive behavioral intention. However, motivation did not have a significant influence on behavior after participation. In education satisfaction, satisfaction with content, satisfaction with instructor, and satisfaction with employee service had a positive influence on positive behavioral intention, however, satisfaction with facility environment had negative influence on positive behavioral intention.

노인보호시설주거 거주자들의 주거만족도에 관한 사례연구 - 미국 Virginia주를 중심으로 - (A Case Study of Resident Satisfaction of Assisted Living facilities - Focusing on Virginia, U.S.A. -)

  • 김영주
    • 한국주거학회논문집
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    • 제14권4호
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    • pp.139-148
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    • 2003
  • The purpose of this study was to examine how residents of assisted living facility (ALF) are satisfied with their residence and to identify the reasons for this satisfaction or dissatisfaction as a home. For this purpose, residents'experiences and opinions of the physical environment, the social environment, and the organizational environments such as policies and programs of ALFs were identified. As a multi-site case study, five ALFS in Southwest Virginia were studied using a cross-case analysis. Face-to-face interviews with 25 residents and five administrators of five ALFs, observations, and personal journal were done. Regardless of the type of facilities and the residents'characteristics, most of the respondents were satisfied with their current dwelling. In spite of high satisfaction with the facility, many people did not think of their current dwelling as a real "home." Residents of ALFs may have reordered their priorities in their current life situation so that safety, security, and care were more important to them than feeling "at home.""at home."

노인요양시설 종사자의 업무환경, 직무만족이 서비스 질에 미치는 영향 (Impact of Work Environment and Job Satisfaction on Service Quality among Staff in Elderly Facility)

  • 권경자;주민선;김정아
    • 성인간호학회지
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    • 제26권5호
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    • pp.512-521
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    • 2014
  • Purpose: This study examined the effect of work environment and job satisfaction on service quality among staff caring for the elderly. Methods: A convenient sample was 192 staff members from 95 elderly facilities. Data collection occurred from June to July, 2011 using a self-administered questionnaire. Data was analyzed using SPSS/WIN 18.0. Results: Among the subscales of Work Environment Scale, the self-realization score was the highest followed by workload, nervousness, and conflict. The mean score of job satisfaction was 71.43. Reliability was the highest followed by assurance, empathy, responsiveness, and tangibles. Predictive factors of service quality included self-realization work environment and job satisfaction. Conclusion: Exploration of strategies to improve the recognition of self-realization work environment and job satisfaction will be necessary in order to increase of service quality among staffs in elderly facility.

의류 소비자의 점포 속성 만족도, 재방문 및 추천 의사에 관한 연구 (A Study on the Satisfaction of the Store Attribute, Intention of Revisit and Recommendation on the Clothing Consumer)

  • 양리나
    • 복식문화연구
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    • 제17권3호
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    • pp.367-382
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    • 2009
  • The aim of the current study was to investigate the impact of store attribute satisfaction on intentions of revisit and recommendation among clothing consumers. The data were collected from 319 consumers through survey and frequency analysis, reliability analysis, factor analysis, and multiple regression analysis were used to obtain results. The findings were as follows: 1. From factor analysis, seven factors were distracted: Fact 1(brand and price), Fact 2(store's facility and environment), Fact 3(product), Fact 4(transportation convenience and access), Fact 5(selling and advertisement), Fact 6(store's atmosphere), and Fact 7(salesman's service). 2. Four factors had statistically significant influence on overall satisfaction of clothing consumers. The most influential factor was Fact 2(store's facility and environment) and Fact 5(selling and advertisement), Fact 1(brand and price), and Fact 4(transportation convenience and access) showed their effects on overall satisfaction in an hierarchical rank-order following Fact 2. 3. Four factors such as Fact 2(store's facility and environment), Fact 1(brand and price), Fact 4(transportation convenience and access) and Fact 5(selling and advertisement) in an hierarchical rank-order from Fact 1 had statistically significant impact on intentions of revisit. 4. Six factors such as Fact 1(brand and price), Fact 2(store's facility and environment), Fact 3(product), Fact 5(selling and advertisement), Fact 6(store's atmosphere), and Fact 7(salesman's service) in an hierarchical rank-order from Fact 1 had statistically significant influence on the intention of recommendation. 5. The results further showed that among seven factors, Fact 1(brand and price), 'Fact 2(store's facility and environment), and Fact 5(selling and advertisement) had impact on both the intention of revisit and the intention of recommendation.

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가족친화적 생활환경 요소가 유자녀 기혼남녀의 다중역할 수행의 효과에 미치는 영향 : 거주환경 만족도, 가족지원시설만족도, 가족지원 프로그램만족도, 양육 및 교육환경 만족도, 생활환경 정보의 접근성을 중심으로 (The influence of Family-Friendly Life Environment Factors on the Effect of Multiple roles of Married Men/Women with Children : Focused on living environment satisfaction, family support facility satisfaction, family support program satisfaction, nurture and education environment satisfaction, and living environment information accessibility)

  • 박주희
    • 가정과삶의질연구
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    • 제28권5호
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    • pp.53-66
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    • 2010
  • The purpose of this study is to investigate the influence of family-friendly life environment factors including local community's living environment satisfaction (safety, convenience, comfort, accessibility, exchange of neighbor satisfaction), family support facility satisfaction, family support program satisfaction and nurture and education environment satisfaction, and local community's living information accessibility on the effect of multiple roles of married men and women with children. Data were collected from 380 married men and women with children located Seoul, GyeongGi-Do, ChungCheongBuk-Do, and KyungSangNam-Do. The results show that, first of all, related to general trend of role satisfaction and role strain, the subjects have higher experience of role satisfaction than role strain. Secondly, the variables of social demography, such as monthly income, non-regular full-time working system, white collar occupation, number of children and level of education, and living environment variables, such as satisfaction of living environment stability and satisfaction of neighbor exchange in living environment were significantly related to role strain. Thirdly, social demography variables, such as average monthly earnings, gender (male), non-regular part-time working system, satisfaction of stability in living environment, and satisfaction of convenience in living environment were significantly related to role strain.

월출산국립공원 탐방객 만족요인 및 예측모형 분석 (Satisfaction Factors and Determinants of Visitors in Weolchulsan National Park, Korea)

  • 김동필;조우;유기준
    • 한국환경생태학회지
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    • 제20권2호
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    • pp.153-158
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    • 2006
  • 본 연구는 월출산국립공원 탐방객들의 탐방후 평가를 통하여 만족도, 만족요인과 예측모형을 분석하여 바람직한 공원관리의 기초자료를 제공하는데 그 목적이 있다. 만족도에서는 '탐방프로그램의 부족'이 가장 높았고 시설 부족, 탐방료 부담감과 탐방 팸플릿 및 안내시설 부족 등에 다소 불만족하는 것으로 나타났다. 만족요인으로는 '시설관리요인'과 '경상관리요인'이 만족도에 가장 큰 영향을 미치는 것으로 나타났고, 만족도 예측모형에 있어서는 등산로 훼손 및 안전시설 부족 등 공원의 특성과 부합되는 변수가 만족도에 가장 큰 영향을 미치는 것으로 나타났다.