• Title/Summary/Keyword: face satisfaction

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Research on Increasing the Production Yield Rate by Six Sigma Method : A Case of SMT Process of Main Board

  • Lin, Ching-Kun;Chen, Hsien-Ching;Li, Rong-Kwei;Chen, Ching-Piao;Tsai, Chih-Hung
    • International Journal of Quality Innovation
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    • v.10 no.1
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    • pp.1-23
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    • 2009
  • Face the process yield rate improvements of motherboard, although general enterprises finish deployment goal of each functions by overall quality managements, through quality improvement methods, industry engineering methods, plan-do-check-act (PDCA) methods and other improvement solutions, but it is only can be improved partially and unable to enhance the yield rate of product to the target. It only can takes one step ahead to enhance the process yield rate of motherboard with six sigma ($6{\sigma}$) overall DMAIC process and tactics. This research aimed to use six sigma quality improvement tactics by DMAIC systematic procedure and tactics, and find the key factors that effect to the process yield rate of surface mount technology. It also identified the keys input and process and output index to satisfy customer requirements and internal process index. The results showed that the major effective factors by fishbone and process failure modes and effects analysis (PFMEA). If the index of input and output that can be quantified, the optimum parameter can be found through design of experiment to ensure that the process is stable. If the factor of input and output that cannot be quantified, we found out the effective countermeasure by Mind_Mapping, make sure whole processes can be controlled stably, to reach the high product quality and enhance the customer satisfaction.

A model of a relative evaluation of the transfer distance between two modes (환승센터의 두 수단간 환승거리의 상대적 적정성 평가)

  • Cha, Dong-Deuk;O, Jae-Hak;Park, Wan-Yong;Park, Seon-Bok
    • Journal of Korean Society of Transportation
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    • v.27 no.1
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    • pp.35-42
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    • 2009
  • One of the problems we face up at the time of planning or improving a transportation transfer facility is which modes and how close we have to put together. The goal here is to keep the connecting transportation mode as close as possible to the prime transit mode, so people travel a minimum transfer path, a distance from one mode to another. Too much a physical separation between modes will limit, even with an intensive improvement of the component links, the level of service of a transfer path as a whole. This study defined a transfer path as the whole stretch of the distance from an arrival point of one mode to the departure point of the connecting mode. The transfer path was divided into three typical segments as side walk, stairways, and indoor corridors. Preference surveys were made for each of these segments, resulting in relative resistance. The sum of individual segments weighted with the relative resistance will make a transfer resistance of the path, which in turn constitutes a transfer utility function together with the overall satisfaction score obtained by the interview survey. The transfer utility function has been utilized to evaluate the transfer distance between modes.

A Survey on the Purchasing Behavior and Preference of Mountain Climbing Pants for the Development of Women's Functional Mountain Climbing Pants Patterns (여성용 기능성 등산용 팬츠 패턴 개발을 위한 등산용 팬츠의 구매 및 선호도 조사 연구)

  • Suh, Chuyeon
    • Journal of the Korean Society of Clothing and Textiles
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    • v.37 no.1
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    • pp.90-100
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    • 2013
  • This study uses a survey questionnaire to identify the major customer age class of adult women who frequently mountain climb as well as analyze their purchasing behavior and preference of mountain climbing pants. The field survey, classified the types of mountain climbing pants, selected the types of mountain climbing pants that consumers preferred, and then analyzed the degrees of satisfaction for mountain climbing pants based on an evaluation of wearing. Specifically, the patterns of mountain climbing pants preferred by national brands and licensed brands were compared and analyzed. The validities of commercially available mountain climbing pants were analyzed through an evaluation of wearing comfort and an evaluation of wearing on a 3D simulation of the human body. The basic data for the development of mountain climbing pants are presented based on the results. The survey questionnaire results indicate that the major class of women consumers of mountain climbing goods was in the 40s to 50s; in addition, the types they most wore were straight type and functional cut type. The preferred brand was KOLONSPORT (which occupies a 21.2% market share), followed by THE NORTH FACE (13.0%), K2 (11.5%) and Kolping (10.0%). The main reason (26.8% of responses) that they preferred these brands was functionality. The difference in measurement of climbing pants patterns could be analyzed accurately in the pattern analysis, the wearing evaluation by the self-sonsory test and evaluation of wearing comfort through 3D simulation. The results of ANOVA on motions and items indicates that no significant difference was found among motions; however, a significant difference was recognized among items. A comparison of straight type and functional cut type showed that the functional cut type excelled slightly in wearing comfort.

A Study on the Design and Implementation Human Resource Dispatch System of Using Case Based Reasoning (사례기반 추론을 이용한 인력파견시스템의 설계와 구현에 관한 연구)

  • Jung, Lee-Sang;Ha, Chang-Seung
    • Journal of the Korea Society of Computer and Information
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    • v.12 no.3
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    • pp.95-103
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    • 2007
  • Existing human resources dispatch systems face various limits for managing increasing information derived from the work-place as it required much time managing the basic data created at the work-place and the data input methods are complicated. This study focuses on how to solve the above mentioned problems by utilizing the cellular phone system, which provides vital connection between the organizations using the dispatched human resources and the resources. The study offers building of a necessary work history data base and its management through development of a mobile human resources dispatch system. In order to optimally place the given resources, the system utilizes deductive analytical process. Utilizing the intelligent, deductive analytical process in properly planning the placing of the right human resources to do the job will result satisfaction in human resources dispatch and management.

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A Study on the Spatial Organization Methods of O.P.D & the Construction of Healing Environment on O.P.D Waiting Area in Children's Hospital in Seoul Metropolis (서울시 어린이 전문병원 외래진료부의 공간구성방식과 대기공간의 치유환경 구축방안에 관한 연구)

  • Kim, Keun-Hyung;Park, Jae-Seung
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.16 no.3
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    • pp.37-48
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    • 2010
  • This study analyzes the present condition of the elements of a healing environment of the waiting rooms in outpatient clinics of children' hospitals (3 hospitals in Seoul) so as to propose a design to build a healing environment within the children' hospital. And analyzing the importance, satisfaction and preference of the healing environment in the waiting rooms, this paper has come to the following conclusions: 1)The study shows that the space structure of outpatient clinics in children' hospitals are composed of 1 story or 2 stories and designed in a duplication design or a dispersed alcove design. 2)The waiting room of the SC Hospital, with an area of 66.56$m^2$, and the waiting room of the SU Hospital, with an area of 38.78$m^2$ received the highest score for its space. 3)As most patients visit the hospital with their guardian, the waiting room should also be someplace families can rest and share information with others. 4)It is essential to build an environment that eliminates stress elements that patients may come to face by minimizing noise and elements that obstruct the view for mental stability. 5)The results show that those who took part in the survey preferred the following, respectively, healing environment design for the waiting room in the outpatient clinic at children' hospital: Pleasantness>Easiness in finding one' destination>Artificial materials>Natural materials>Environment like that at home>Co-promotion spaces>Space that supports the patients'activities>Openness>Sociality>Safety/Security>Approachability and Privacy. The results also show that healing conditions respect these preferences.

A Study on the Influence of Servant Readership on Organizational Effectiveness: Revolved around Effect of Tuned from Confidence of Superior (서번트 리더십이 조직유효성에 미치는 효과에 관한 연구: 상사 신뢰 조절효과를 중심으로)

  • Kim, Jae-Boong
    • Journal of Digital Convergence
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    • v.13 no.1
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    • pp.215-226
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    • 2015
  • Business organizations intend to survival in the global market with a dramatically changing environment, an efficiency management process is obviously needed. The traditional management ways can not follow the steps of the new world. In another word, leaders now have to focus on building a new employee-employer relationship. Globally, as the economic recession continues and consumption shrinks, companies face a lot of difficulties. Companies will, eventually, fall behind in the market unless they respond to this constantly changing business environment and market, systematically. Accordingly, the importance of leadership can be said to be highest ever. This study inquired into the preceding research on servant leadership and carried out an empirical analysis with the workers in the service industry. As a result of the analysis, it was found that servant leadership had positive impacts on organizational commitment and organizational citizenship behavior, and that the boss's trust affected the impact of servant leadership on organizational commitment.

A Study on the Visual Perception of Characters Using Eye Tracking (시선추적장치를 활용한 캐릭터의 시지각 집중도에 관한 연구)

  • Yin, Shuo-Han;Park, Min-Hee;Hwang, Mi-Kyung;Nam, Ga-Young;Kwon, Mahn-Woo
    • The Journal of the Korea Contents Association
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    • v.19 no.6
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    • pp.105-113
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    • 2019
  • This study is to analyze the concentration of visual perception of the subject through the eye-tracking experiments targeting popular characters and to investigate it is effective to highlight which part of the character in inducing consumers' interest and curiosity. As a result of the study, the subjects paid more attention to the face than the character's body, and also noted a little attention to auxiliary elements such as pants, tees, shoes, and whiskers. These results mean there is clearly different factor in which the subject's gaze on the character frequently stays and does for a long time. Therefore, the designers should recognize the differences of the concentration of visual perception by character components as a differentiating factor to feel the emotional satisfaction such as the user's interest, empathy, and immersion in the character and actively reflect it when developing the character design. In addition, there was a difference in the visual perception concentration of each of the auxiliary elements, and if careful research is done on whether the influence factors are also due to individual characteristics or another influential factors, it will be a wider study on character design.

Analysis of student perception of learning block-type educational programming tools in online learning environment (온라인 학습 환경에서의 블록형 교육용 프로그래밍 도구 학습에 대한 학생 인식 분석)

  • Lee, SangHyeon;Ann, SungHun
    • Journal of The Korean Association of Information Education
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    • v.24 no.6
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    • pp.519-528
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    • 2020
  • Due to COVID-19, most schools are conducting online learning. In this study, a total of 12 block-type educational programming tool classes were conducted in the form of online learning for 6th grade elementary school students, and then quantitatively and qualitatively analyzed students' perceptions of their learning experience on entry learning. As a result of the analysis, it was found that the learner easily recognized the use of the entry program and the difficulty of learning contents, and the learning satisfaction was high. When students face difficulties, it was found that they received the most help from the hint function provided by the site itself, and they were found to be less aware of the necessity of teachers when learning entry. As a result of the qualitative analysis, it was found that the learner felt a lot of novelty and fun through easy and simple operation. On the other hand, it was found that the learning contents and hints were not understood, which made them difficult and felt that the hint contents were insufficient. It was found that students felt a sense of accomplishment by creating and manipulating programs as they wish.

Deep Learning-based Text Summarization Model for Explainable Personalized Movie Recommendation Service (설명 가능한 개인화 영화 추천 서비스를 위한 딥러닝 기반 텍스트 요약 모델)

  • Chen, Biyao;Kang, KyungMo;Kim, JaeKyeong
    • Journal of Information Technology Services
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    • v.21 no.2
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    • pp.109-126
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    • 2022
  • The number and variety of products and services offered by companies have increased dramatically, providing customers with more choices to meet their needs. As a solution to this information overload problem, the provision of tailored services to individuals has become increasingly important, and the personalized recommender systems have been widely studied and used in both academia and industry. Existing recommender systems face important problems in practical applications. The most important problem is that it cannot clearly explain why it recommends these products. In recent years, some researchers have found that the explanation of recommender systems may be very useful. As a result, users are generally increasing conversion rates, satisfaction, and trust in the recommender system if it is explained why those particular items are recommended. Therefore, this study presents a methodology of providing an explanatory function of a recommender system using a review text left by a user. The basic idea is not to use all of the user's reviews, but to provide them in a summarized form using only reviews left by similar users or neighbors involved in recommending the item as an explanation when providing the recommended item to the user. To achieve this research goal, this study aims to provide a product recommendation list using user-based collaborative filtering techniques, combine reviews left by neighboring users with each product to build a model that combines text summary methods among deep learning-based natural language processing methods. Using the IMDb movie database, text reviews of all target user neighbors' movies are collected and summarized to present descriptions of recommended movies. There are several text summary methods, but this study aims to evaluate whether the review summary is well performed by training the Sequence-to-sequence+attention model, which is a representative generation summary method, and the BertSum model, which is an extraction summary model.

Outcomes Associated with Nasal Reconstruction Post-Rhinectomy: A Narrative Review

  • John, Jithin;Gupta, Rohun;Grossbauer, Anne;Chung, Michael;Sethna, Anita;Abboud, Michel;Cox, Eric;Hart, Justin;Folbe, Adam;Chaiyasate, Kongkrit
    • Archives of Plastic Surgery
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    • v.49 no.2
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    • pp.184-194
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    • 2022
  • The face and the external nose define an individual's physical appearance. Nasal deformities can cause facial disfigurement along with unwanted psychological repercussions. Nasal deformities range in severity, with the most severe cases being indications for a rhinectomy, due to the complexity of the nasal defect. According to published literature, there is no consensus among otolaryngologists and plastic surgeons on which technique or flap use is preferred in terms of complications, aesthetic outcome, or patient satisfaction. The goal of this study is to provide a comprehensive analysis of published studies on nasal reconstruction following rhinectomy. Using the Preferred Reporting Items for Systematic Review and Meta-Analysis Protocols guidelines for writing systematic reviews, a systematic review was conducted. Four databases were searched using a search strategy. These articles were then imported into the COVIDENCE software and went screening and thorough article review. After screening 2,237 articles, 23 studies were then extracted for data collection analysis. We collected data from 12 case series, 4 case studies, 1 prospective case series, and 4 retrospective chart review studies. The most commonly reported flaps were forehead flaps, superior extended nasal myocutaneous island, forearm free flaps, anterolateral thigh (ALT) free flap, medial femoral condyle free flap (n = 8), and zygomaticus implants (n = 6), and retained nasal prosthesis. Although not specifically indicated by a certain number, the most common indication for the rhinectomy was malignancy, followed by traumas, postsurgical complications, radionecrosis, and congenital nasal malformations.