• 한국직업건강간호학회지
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• 제27권3호
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• pp.152-159
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• 2018

Purpose: This study identified the influence of hotel workers' emotional labor and social support on their intentions to change jobs. Methods: Study participants were 437 workers from seven hotels in Korea who consented to the survey. Among them, insufficient responses from 21 participants were excluded, as well as 107 responses from workers with workloads of under one hour of face to face work. Thus, 309 hotel workers were included in the final analysis. A multivariate regression analysis was used to identify factors influencing the hotel workers' intention to change jobs. Results: The intention to change jobs was high when external behavior was shown, and workers who received social support from a superior exhibited low intention of changing jobs. Conclusion: The study results show that the most influential variables of turnover intention are external behavior and the support of a superior. It is therefore important to educate managers on personnel management methods for reducing external behaviors so that the rate of job changes by hotel workers can be reduced. It is also necessary to prepare and manage measures for strengthening the support system by workplace superiors.

• 한국산학기술학회논문지
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• 제12권5호
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• pp.2078-2086
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• 2011

본 연구는 창업의욕에 영향을 미치는 요인으로 전역예정 직업군인의 내적 외적 특성요인의 효과를 살펴보았다. 창업가의 특성요인과 창업의욕간의 인과관계를 창업지원프로그램의 매개변수를 고려하여 확인하고자 하였다. 이를 위해 10년 이상 장기복무 후 전역을 5개월에서 1년을 앞두고 있는 직업 군인들을 대상으로 설문을 통해 자료를 수집하였으며 총 361명의 자료가 최종 분석에 사용되었다. 연구결과를 요약하면 다음과 같다. 첫째, 내적 특성요인은 창업의욕에 정적인 영향을 주지 못하는 것으로 나타났으나 외적 특성요인은 정적인 영향을 미치는 것으로 나타났다. 둘째, 창업지원프로그램이 사회적 인식과 창업의욕 사이에서 매개 변수로서 역할하고 있음을 발견하였다. 연구 결과를 바탕으로 연구의 시사점과 차후 연구 과제를 논의하였다.

• 한국컴퓨터정보학회논문지
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• 제15권9호
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• pp.155-164
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• 2010

지금까지 EDI의 연구는 EDI 도입과 성과에 초점이 맞추어져 왔다. 그러나 최근 EDI의 확산에 관한 연구가 증가하고 있다. 이 연구의 목적은 첫째, EDI 확산의 여러 요인을 찾고, 두 번째 EDI 확산 요인과 EDI 확산 정도와의 관계를 밝혀보고자 한다. 이러한 목적을 달성하기 위해 본 연구에서 채택된 두가지 방법론은 첫째, 선행연구들을 폭넓게 분석하여 모델을 구축하는 것이며, 둘째 EDI 확산요인을 탐색하는 실험적 연구방법이다. 본 연구가설을 검증한 결과 첫째, EDI 내부확산에 영향을 미치는 중요한 변수들은 최고경영자의 지원, 업무범위, 정보기반, 적합성, 복잡성, 상대적 이익, 경쟁정도, 거래상대방 압력을 들 수 있고, 둘째 EDI의 외부확산에 영향을 미치는 주요 변수들은 최고 경영자의 지원, 업무범위, 정보기반, 적합성, 상대적 이익, 경쟁정도, 거래상대방 압력 이다. 최고경영자의 지원, 업무 범위, 정보기반, 적합성, 상대적 이익, 경쟁 정도 그리고 거래상대방 압력이 EDI 내부확산과 외부확산에 동시에 영향을 미치는 것을 알 수 있다.

• 아동학회지
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• 제28권6호
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• pp.155-168
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• 2007

Subjects were 134 institutionalized children(86 boys, 48 girls) and 218 non-institutionalized children(115 boys, 103 girls). Findings were that (1) institutionalized children showed lower internal locus of control than non-institutionalized children. (2) Institutionalized children with internal locus of control showed active coping behavior. Non-institutionalized children with internal locus of control showed active and social support seeking coping behavior, and non-institutional children with external locus of control showed aggressive coping behavior. (3) Regression analysis models showed that institutionalized girls were more depressed than boys; depressed institutionalized children were oriented to external locus of control and passive coping behavior. Depressed non-institutionalized children were oriented to external locus of control and passive, evasive coping behavior and showed lower active and social support seeking behavior.

• International Journal of Contents
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• 제6권4호
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• pp.79-89
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• 2010

In recent years, IT organizations are in the process of introducing IT Governance as the concept and measure of transparency, accountability and effectiveness of IT activities and control for managing governance processes. In this paper, the influential factors for IT organizations to adopt COBIT(The Control Objectives for Information and related Technology) which is a typical framework for effective IT Governance execution were classified and analyzed empirically into internal and external factors. Internal factors were designed based on influential factors in the theory of innovation diffusion, and external factors were designed based on influential factors from outside certification which were absent in COBIT and expertise support from the outside. The result of this study showed that understandability, transition and effectiveness which were internal factors had no effect on COBIT introduction, and only expertise support among certification and expertise support which were external factors had significant effects. This result shows that there are lack of COBIT supports and introduction in internal IT organizations. It is expected that the result of this study will allow strategic approach of COBIT adoption in future by verifying influential factors of COBIT introduction within IT organizations.

• 한국유기농업학회지
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• 제28권1호
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• pp.69-93
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• 2020

The paper is to compare two villages in Songak-myeon, Asan, Cnungnam Province in Korea. It tries to show how the joint village project, which began with the support of the same external organization, produces different results depending on the internal conditions and circumstances of the village. From the end of the 1990s, Pyeongchon-ri and Sugok-ri started developing villages under the influence of the environmentally friendly farming movement. And subsequent supports were provided by local organizations for the development of the village. However, the village project in Sugok-ri, which focused on economic performance, later turned out to be a failure, and the residents changed to pursue activities for their own economic interests individually. On the other hand, In Pyeongchon-ri, the cooperation among villagers was strengthened in implementing support projects by similar external agencies. In addition, community ties and identity have been strengthened as problems have been solved through cooperation among residents in the process of promoting the village project. Nevertheless, projects undertaken in Pyeongchon-ri for the purpose of increasing economic performance was all failed. Through these findings, the paper asserts that the neo-endogenous development approach utilizing external support on the basis of internal cooperative network among villagers must be a very useful method for rural development in contemporary societies.

• Asia Marketing Journal
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• 제20권3호
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• pp.83-103
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• 2018

The purpose of this research is to investigate the effect of customer-contact employees support on service recovery efforts. Service companies should try to prevent the service failure situation from occurring, but it is realistic that the service failure occurs due to the characteristics of the service. Service recovery efforts of service providers are important because effective responses to service failures can enhance customer satisfaction despite service failures. Social support for customer-contact employees needs to improve service recovery efforts. Specifically, this study focuses on the mediation roles of job burnout and customer orientation in relationship between social support for customer-contact employees and service recovery efforts. Social exchange theory was used as the theoretical underpinning of the research model. Based on reciprocity principle, this paper suppose that support for customer-contact employees and service recovery effort are a kind of social exchange relationship. Social supports for customer-contact employees are categorized into internal and external organization. Internal organization is POS(perceived organizational support) and external organization is customer support. The research model was tested with the data gathered from the flight attendants whose emotional labor intensity was relatively high and the service failure frequently occurred. As a result of analysis, social supports for customer-contact employees classified into organizational support, supervisor support, and customer support are found to have differential impacts on job burnout and customer orientation. It has been found that job burnout of service providers is negatively affecting service recovery efforts. On the other hand, customer orientation of service providers has a positive influence on service recovery efforts. Based on the results of the analysis, we provide practical implications for effective service recovery efforts in service failure situations, and suggest the theoretical implications to explain the process of service recovery effort. Finally, limitations of the study and directions for future research are suggested.

• 산업공학
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• 제11권1호
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• pp.165-174
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• 1998

This study has empirically analyzed the competitive strategies of the Korean component manufacturers. To differentiate the competitive strategies, the study employed two indexes: degree of support from customer firms and degree of internal innovation process. The performance measures include cost, quality, delivery and flexibility. 115 questionnaires were finally collected from the Korean part manufacturers and used for the final analyses. ANOVA, Chi-squared tests and t-tests were employed for statistical analyses. There are two major findings in this study. First, both internal innovation and external support from customers are equally important to improve manufacturing competitiveness of Korean component manufacturers. Second, strategic path to improve competitiveness of Korean component manufacturers is as follows: focusing on internal innovation ${\rightarrow}$ seeking for formal relationship with customers ${\rightarrow}$ pursuing external support from customers.

• 한국보건간호학회지
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• 제28권3호
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• pp.509-521
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• 2014

Purpose: This study was conducted in order to define factors influencing learned helplessness in undergraduates. Independent variables including external entrapment, internal entrapment, social support, trait anger, state anger, and anger expression were used to predict learned helplessness. Methods: Data were analyzed using the SPSS/WIN 20.0 program for descriptive statistics, Pearson correlation coefficients and stepwise multiple regression. A total of 241 undergraduates recruited from September to November 2012 were included in the study. Results: Four factors of learned helplessness were founded to show significant correlation with external entrapment, internal entrapment, social support, trait anger, state anger and anger expression. Stepwise multiple regression analysis showed that 64% of the variance in learned helplessness was significantly accounted for by internal entrapment, social support and anger expression. Conclusion: This study showed that perceived entrapment and social support are important predictors of learned helplessness. Therefore, in order to reduce learned helplessness in undergraduates, it is necessary to design an intervention program with strategies to help in coping with and reducing perceived entrapments.

• 대한물리치료과학회지
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• 제25권3호
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• pp.25-31
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• 2018

Background: The purpose of this study was to find out how changes in knee angles in stable and unstable support surfaces affect the muscle thickness of core muscles. Methods: The subjects of this study were 25 male adult. Each knee angle of 120, 90 and 60 degrees, they were performed bridge exercise on the stabilized surface and on the unstable support surface using TOGU, and measured the muscle thickness of the external and internal oblique muscle and the abdominal muscles through ultrasound images. Results: There was no significant difference between the thickness of the rectus abdominis and the internal oblique muscle depending on the support surface and the knee joint bending angles. However, there was a significant difference between the external oblique muscle and the transverse abdominis muscle by knee joint flexion angle. Conclusion: While the muscle thickness of the core muscle was not significantly affected by each support surface during the bridge exercise, there were significant changes in the core muscle as a result of changes in knee angle.