• 제목/요약/키워드: experience satisfaction

검색결과 2,913건 처리시간 0.031초

트릭아트 체험전시공간의 구성요소별 특성에 따른 만족도조사 분석 - 서울지역의 트릭아트전시관 3개 사례를 중심으로 - (Analysis of Satisfaction Surveys in Accordance with the Characteristics of the Components of Trick Art Experience Exhibition Space During -Around Seoul Trick Art Exhibition of Three Cases-)

  • 이동희;한혜련
    • 한국실내디자인학회논문집
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    • 제23권5호
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    • pp.139-145
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    • 2014
  • As life is changing, modern people are interested in culture life more than the past and as a result Art Exhibition increases. Nowadays many methods of exhibit are introduced, especially Direct experience. Trick Art Experience exhibition introduced Direct experirence to a work of art for interests and used props, objets, images, and sounds for maximizing experience element. Trick Art Experience exhibition added humor as imitating famous painting and gave a deep impression through the optical illusion technique which make flat structure look three-dimensional structure. Recently, demands for Experience exhibition which are like Trick Art increase. This study figure out pros and cons through a comparison analysis of direction and component about Trick Art Experience exhibition and find a check list about making an audience active about experience. From now on, we have an object about showing design data including customer satisfaction measurement to make various expressions of direction and component about Experience Art through a case analysis. We have firsthand visited case spaces to experience the spaces and prepared a check list for the relevant types of expressions. Referring to the exhibit work classification system, components that correspond to Trick Art Experience exhibition were grouped according to constituting items. Among the types of expressions, the levels of satisfaction with Experience exhibition and Participating exhibit were found to be high and the level of satisfaction with Heart Moving exhibit was found to be low through surveys. Among the components, the levels of satisfaction with stereograms and formative effect elements were found to be high and those of spatial changes and media effects were found to be low through surveys. Therefore, the expressions should be reinforced and the components should be improved.

해양레저스포츠 체험선택과 체험효과, 체험만족에 관한 연구 (A Study on the Experience Choice, Experience Effect and Experience Satisfaction on Marine Leisure Sports)

  • 정문현
    • 디지털융복합연구
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    • 제12권10호
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    • pp.605-613
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    • 2014
  • 해양레저 관광 활성화를 위해 해양레저스포츠 체험선택과 체험효과, 체험만족 간의 관계를 연구하고자 설문지를 제작한 후 보령지역을 방문하여 조사 분석을 실시하는 연구를 수행한 결과 다음의 결론을 얻었다. 첫째, 해양레저스포츠의 선택중요는 선택만족에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 해양레저스포츠의 선택중요는 체험효과에 긍정적인 영향을 미치는 것으로 나타났다. 셋째, 해양레저스포츠의 선택만족은 체험효과에 긍정적인 영향을 미치는 것으로 나타났다. 넷째, 해양레저스포츠 방문객들은 모타보트, 바나나보트, 요트 체험을 선호하는 것으로 조사되었다. 다섯째, 해양레저체험센터 건립시에는 장비대여소, 안전시설, 해양레저체험시설이 포함되어야 한다.

A Qualitative Study on Job Satisfaction of Dental Hygienists with Low Experience

  • Park, Ji-Hyeon;Lim, Soon-Ryun
    • 치위생과학회지
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    • 제20권3호
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    • pp.163-170
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    • 2020
  • Background: Job satisfaction of dental hygienists has been discussed continuously in dental hygiene research. It has been the most representative performance variable in dental and human resource management. However, in quantitative research, most of the studies have analyzed the causal relationship with variables related to dental hygienists' job satisfaction. The existing qualitative research contains only the studies that targeted dental hygienists with an experience of more than 10 years. The present study aimed to understand and to characterize the job satisfaction of dental hygienists with an experience of 2 to 10 years and to compare it with the qualitative research on dental hygienists with an experience of 10 or more years. Methods: An in-depth interview of dental hygienists with 2 to 10 years of experience working in 10 dental clinics was conducted. For data analysis, Giorgi's analysis method was used. Results: After analyzing the meaning of job satisfaction of dental hygienists, 180 semantic words and 19 subcategories were derived. The results of the interview were categorized into for central meanings: recognition and rewards, work experience and ability improvement, occupational characteristics, and work characteristics. Recognition and rewards included workplace recognition, patient recognition, self-effort and recognition, and the feeling of being rewarded. Work experience and ability improvement included various work experiences and factors relates to improving the work ability. Occupational characteristics included professional job, interest and persistence, job extensibility, and no burden of employment. Work characteristics included working conditions and separation of work and private life. Conclusion: The development of tools to measure the level of dental hygienists' job satisfaction after long-term service and to conduct follow-up research regarding ways and effects to improve job satisfaction is needed.

지역축제 체험프로그램 만족이 재방문의사에 미치는 영향 - 안동국제탈춤페스티벌을 중심으로 - (Impact of Sense of Satisfaction with Regional Festival Experience Program upon Intention for Re-visit - With Focus on Andong International Mast Dance Festival -)

  • 이재만
    • 한국콘텐츠학회논문지
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    • 제9권9호
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    • pp.370-379
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    • 2009
  • 본 연구는 안동국제탈춤페스티벌 축제의 행사기간인 2008년 9월 26일부터 10월 5일까지 축제에 참석한 관광객을 대상으로 체험프로그램에 대한 만족이 재방문의사에 어떠한 영향을 미치는가를 알아보기 위하여 설문조사를 실시하였다. 분석결과 안동국제탈춤페스티벌 축제의 체험프로그램이 다양하게 이루어지고 있으며 행사진행에 대한 만족도도 높게 나타났고 일탈감과 창의적 체험에 대한 기대심리가 높은 것으로 나타났다. 또한 만족에서도 편리성과 창의성 부분에 높은 만족도 보이고 있어 축제체험프로그램의 만족이 재방문의사에 유의한 영향을 미치는 것으로 나타났다. 이러한 점을 고려해 볼 때 대한민국 대표 축제로 거듭난 안동국제탈춤페스티벌 축제의 체험프로그램에 대한 다양한 접근성과 체험프로그램이 꾸준히 연구 개발되어야 하고 변화하는 관광객의 욕구를 충족시킬 수 있는 창의적이고 활동적인 체험프로그램의 개발이 시급하다고 볼 수 있다.

노인의 전산화 신경인지 검사와 만족도, 컴퓨터 이용경험 사이의 연관성 (Association between the Computerized Neurocognitive Function Test, Computer Experience, and Satisfaction in the Elderly)

  • 문종훈;양승범;전민재
    • 한국콘텐츠학회논문지
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    • 제19권9호
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    • pp.452-459
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    • 2019
  • 본 연구는 노인의 전산화 신경인지 검사와 만족도, 컴퓨터 이용경험 사이의 연관성을 알아보고자 하였다. 본 연구에 건강한 노인 52명(남자 25명, 여자 27명)이 참여하였다. 대상자는 전산화 신경인지 검사(정확도, 반응시간)를 수행하였으며, 컴퓨터 이용경험, 전산화 신경인지 검사 이용 만족도를 평가하였다. 통계분석은 독립 t 검정과 피어슨 상관분석을 수행하였다. 컴퓨터 이용경험이 없는 노인은 이용경험이 있는 노인에 비해 나이가 많았으며(p<.05), 교육수준이 낮았다(p<.05). 컴퓨터 이용경험이 있는 노인은 이용경험이 없는 노인보다 전산화 신경인지 검사의 정확도는 높았고 반응시간이 빨랐으며, 만족도는 높았다(p<.05). 상관분석에서, 나이가 많을수록, 교육수준이 낮을수록 전산화 신경인지 검사 정확도는 낮았으며, 반응속도는 빨랐다(p<.05). 만족도는 나이와 음의 상관을 나타냈고, 교육수준과는 정적 상관을 보였다(p<.05). 노인의 전산화 신경인지 검사 만족도는 교육수준과 컴퓨터 이용경험과 연관성이 성립될 수 있다.

Analysis on Continuous Usage Intention of Chinese Mobile Games from the Perspective of Experiential Marketing and Network Externality

  • Lei, Bo;Lee, Jungmann
    • Journal of Information Technology Applications and Management
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    • 제27권6호
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    • pp.197-224
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    • 2020
  • Mobile games have become one of the most important driving forces of the game industry. We focus on the continuous intention to use Chinese mobile games from the perspective of experiential marketing and network externalities. We integrate user experience, network externalities and flow theory into expectation confirmation model and explore the influencing factors of continuous usage intention of Chinese mobile game and propose a research model. Game experience, service experience, perceived enjoyment, social interaction, challenge, perceived number of users and perceived number of peers were employed as independent variables, while flow, perceived value and satisfaction as mediating variables and continuous intention as the dependent variable. After surveying 426 samples, the model is tested with structural equation model. The results reveal that perceived enjoyment significantly positively influences perceived value, flow, satisfaction, and continuous intention. The greater the enjoyment of the game, the greater the satisfaction of the game and the greater the willingness to use it continuously. Game experience has a significant direct effect on continuous intention, which indicates that a better game experience can retain more users. Service experience and perceive number of peers positively influence satisfaction. Another finding is that social interaction and perceived number of users positively influence perceived value and flow, which indicate that social attributes are critical roles for retaining users. Game challenge also positively influences flow. The proper level of challenge is more likely to cause users to enter the state of flow. Flow indirectly influences continuous usage intention through the satisfaction of the game, which indicates that satisfaction is driven by flow experience and further retaining users. Empirical results implied that mobile game companies need to focus on improving user experience, expectation satisfaction and extending network externalities to improve the continuous intention of using mobile game.

A Study on the Need of the Usable Security in the Corelation between IT Security and User Experience

  • Lee, Soowook
    • International Journal of Internet, Broadcasting and Communication
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    • 제9권4호
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    • pp.14-18
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    • 2017
  • In this paper, an contemplate the direction for Usable Security in IT security and User Experience. To evaluate how the user interface is convenient to use, we examine the components such as the property, learnable property, memory simplicity, faults and satisfaction level. By considering for the security, we should bring positive effects on the user experience. By emphasizing usability and security at the same time, we should increase the satisfaction level of the user experience and then produce the valuable experience through participation, use and observation. The positive user experience is the important task for the software engineering, business administration and others., and this will result satisfaction of the users, brand trust, and success in the market. On the other hand, for the negative user experience, the users cannot achieve their desired goal and therefore, are unsatisfied due to emotional, rational and economic inconvenience. Due to this, we should try to maintain a certain level of usability and security of the system in IT security and User Experience.

구조방정식모형을 이용한 119 구급대원의 폭력경험, 직무스트레스 및 소진이 직무만족도에 미치는 영향 분석 (Analysis of the Influence of Violence Experience, Burnout and Job Stress on Job Satisfaction among 119 Rescue Workers using the Structural Equation Model)

  • 박호진;윤석한;조영채
    • 한국산학기술학회논문지
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    • 제19권3호
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    • pp.267-277
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    • 2018
  • 본 연구는 119구급대원의 폭력경험, 소진 및 직무스트레스가 직무만족도에 미치는 영향을 규명하고자 시도하였다. 조사대상은 전국 14개 소방서에 근무하고 있는 119구급대원 1,240명으로 하였으며, 조사는 2016년 3월 1일부터 4월 30일까지의 기간 동안에 구조화된 무기명 자기기입식 설문지를 이용한 설문조사에 의하였다. 연구결과, 조사대상자의 직무만족도 점수는 폭력경험 점수가 높은 군일수록, 직무스트레스 점수가 높은 군일수록, 소진 점수가 높은 군일수록 유의하게 낮았다. 조사대상자의 직무만족도 점수는 폭력경험, 직무스트레스 및 소진 점수와 유의한 음의 상관관계를 보였다. 공분산 구조분석 결과, 조사대상자의 직무스트레스는 폭력경험이나 소진보다 직무만족도에 더 큰 영향을 미쳤으며, 직무스트레스, 폭력경험 및 소진이 높을수록 직무만족도가 낮아지는 것으로 나타났다. 한편, 폭력경험과 직무스트레스가 높을수록 소진이 높아지는 효과가 있는 것으로 나타났다. 위와 같은 연구결과는 119구급대원의 직무만족도는 폭력경험이나 소진보다 직무스트레스에 의해 더 큰 영향을 받고 있음을 알 수 있다. 따라서 119구급대원의 직무만족을 증진시키고 사기 진작을 위해서는 직무스트레스를 줄이기 위한 구체적인 방안이 마련될 필요가 있다고 생각된다.

의료서비스경험에 따른 외래 의료서비스 만족도와 영향 요인 (Outpatient Health Care Satisfaction and Influential Factors by Medical Service Experience)

  • 김지온;박영희
    • 보건의료산업학회지
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    • 제14권1호
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    • pp.15-30
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    • 2020
  • Objectives: This study investigated outpatient health care satisfaction and influential factors using data from the "2018 Health Care Experience Survey". Methods: Data on 6,705 participants in the Health Care Experience Survey were statistically examined using a t-test, ANOVA, and multiple regression analysis. Results: First, the level of satisfaction among outpatients was generally positive, and satisfaction among older people was high. Second, the significant factors of outpatient overall satisfaction were gender, consultation time, waiting time, reason for choosing institution, satisfaction with doctors, nurses, institutions, and the therapeutic result. Third, influential factors of intention to recommend were education, institution type, reason for choosing institution, satisfaction with doctors, nurses, institutions, and the therapeutic result. Conclusions: In order to improve the overall satisfaction of outpatients, the treatment method should be improved. For example, the doctor should devote more time for and engage in sufficient conversation with the patient, the nurse should be polite, and patients should be given easy-to-understand explanations.

도시민의 농촌체험과 고객만족이 귀농·귀촌의 인식에 미치는 영향 (The Rural Experience and Customer Satisfaction of Urban Residents on the Recognition of Return to Farm and Rural Areas)

  • 김중기;장동헌
    • 농촌계획
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    • 제23권3호
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    • pp.97-105
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    • 2017
  • The interest and participation of the rural experience is increasing as an alternative for the problems such as the decrease of the agricultural income facing the agriculture and the rural area, the decrease of the population, and the regional stagnation. The rural experience has recently been transformed into a software dimension such as programs and participation activities in the past. In addition, public awareness also positively evaluates agriculture and rural communities as the basis for supporting society and recognition of multiple functions. Furthermore, the intention of the citizen to the earnest village is increasing. The purpose of this study is to analyze the effect of rural experience and customer satisfaction of urban residents on the recognition of return to farm and rural areas. As a result of the analysis, it was found that the characteristics of rural experience had a positive effect on the farming villages by the program, the experience field and the host, and the customer satisfaction had a positive effect on the farming villages. Therefore, it is considered that a systematic approach to the rural experience is needed in the future because the experience of the rural people in the city has a positive effect on the earliest villages.