• Title/Summary/Keyword: expectations

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Evolving Nursing Theories in Gerontological Nursing (노인간호 분야에서 개발되고 있는 간호이론)

  • Song, Mi-Soon
    • Perspectives in Nursing Science
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    • v.3 no.1
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    • pp.1-15
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    • 2006
  • With accumulated nursing research results from older adults, refined middle range nursing theories are evolving in gerontological nursing area. Three middle range nursing theories and framework were reviewed and described. Life transition framework for older adults were developed through research related to relocation and other transitions taken place in later life. Self-efficacy exercise model was developed by extensive research related to rehabilitation of older adults based on self efficacy expectations and outcome expectations concept from social cognition theory. Need-Driven dementia-compromised Behavior (NDB) model was developed by a group of nursing scholars studying dysfunctional behaviors of demented older adults. All of these theories are approaching to practice theory by developing interventions and nursing therapeutics. There are more needs to develop theories for specific gerontological nursing phenomena such as delirium, end of life and self integrity.

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An Empirical Study on the Perceived Service Quality in the Shipping Service : Primarily on SERVQUAL, SERVPERF, and EP Model (해운서비스의 지각된 서비스품질에 관한 연구 - SERVQUAL, SERVPERF 및 EP 모형을 중심으로 -)

  • 신한원;김성국;이정관
    • Journal of the Korean Institute of Navigation
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    • v.23 no.3
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    • pp.75-89
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    • 1999
  • The importance of service quality in any service industry cannot be disputed. Shippers have increased expectations concerning the quality of shipping service they receive and carriers are struggling to meet these expectations. This struggle between shipper and carriers would suggest that there is room to improve much more understandings of how shipper define shipping service quality in the carriers' perspectives. This is an empirical investigation and study on the measurement of customer response and service quality as perceived by customer in the international transportation logistics system. The purpose of this study is to clarify factors of shipping service quality on the basis of service marketing concept. In order to fulfill the objectives, this paper combined research tools that include both empirical study and documentary research. Data was gathered from 132 freight forwarder by the use of questionnaire. In this study, the established hypotheses were generated on the basis of the service quality evaluation model(SERVQUAL, SERVPERF, and EP) and Gap model.

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Study of Economic Damage Due to Windows Device Driver Failure (Windows System에서 Device Driver Failure로 인한 경제적인 피해 산출 모델 연구)

  • Kim, Sung-Min
    • Proceedings of the IEEK Conference
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    • 2008.06a
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    • pp.1163-1164
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    • 2008
  • From the complexities and functional/operational expectations, the compositions of PC devices requires Device Drivers to deliver full performance of the Hardware. However, due to quick transition of hardwares and expectations of better performance of the system. As a rest users are exposed of unexpected failures of device drivers which will cause malfunction of the system which consequently cause damages in quantity as well as quality wise. In this paper, the method of calculation and/or forecast to unexpected failure will be suggested. It may not be the answer but can be a guide to calculation to economic damage due to device driver failure.

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Customers' View of Agility: The Expectation-confirmation Theory Perspective

  • Atapattu, Maura;Sedera, Darshana;Ravichandran, T.;Grover, Varun
    • Asia pacific journal of information systems
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    • v.26 no.1
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    • pp.80-108
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    • 2016
  • Contemporary organizations strive for customer agility through the deployment of digital technologies on customer-focused operations to build enduring customer relationships, with mobile apps being one of its prominent examples. Drawing on prior agility and ECT literature, this study proposes a model to examine customers' view of a firm's customer agility. Our empirical test of conceptual model from data collected in a field study from 128 customers demonstrated that the conceptual model offers good explanation for customers' view of a firm's customer agility through relationships among customer expectations-customer perceived firm's responsiveness-satisfaction. Data were analyzed using PLS, polynomial modeling, and response surface methodology to examine the relationships between customers' digital interactions with the firm, influence of digitized interactions on customer expectations, customers' evaluation of firm's responsiveness, and subsequent customer satisfaction.

The Determinants of Intent to Leave of Hospital Pharmacists (종합병원 약사의 이직의도 결정요인)

  • 신동영;서영준
    • Health Policy and Management
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    • v.12 no.3
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    • pp.36-53
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    • 2002
  • The purpose of this study is to investigate the determinants of intent to leave of hospital pharmacists. The independent variables contain three groups of determinants: environmental variables(job opportunity and external support), psychological variables(met expectations, growth desire, self-efficacy, and positive/negative affectivity) and structural variables (power, legitimacy, job variety, job significance, workload, physical environment, job security, pay, internal support, job growth, and promotional chances). The sample used in this study consists of 252 pharmacists working at hospitals in Seoul City, Inchon City and Kyunggi Province. Data were collected with self- administered questionnaires from Oct. 24 to Nov. 14 in 2001 and analyzed using path analysis. The results of this study indicate that the following variables, listed in order of size, have significant negative effects on intent to leave of hospital pharmacists; met expectations, organizational commitment, job satisfaction, promotional chances, and job variety. Job opportunity was found to have significant positive effect on the intent to leave of hospital pharmacists. Implications for hospital administrators and discussions for further research were suggested.

The Effects of Training for Computer Skills on Outcome Expectations , Ease of Use , Self-Efficacy and Perceived Behavioral Control

  • Lee, Min-Hwa
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 1996.10a
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    • pp.29-48
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    • 1996
  • Previous studies on user training have largely focused on assessing models which describe the determinants of information technology usage or examined theeffects of training, on user satisfaction, productivity, performance and so on. Scant research efforts have been made, however, to examine those effects of training by using theoretical models. This study presented a conceptural model to predict intention to use information technology and conducted an experimentto understand how training for computer skill acquisition affects primary variables of the model. The data were obtained from 32 student subjects of an experimental group and 31 students of a control group, and the information technology employed for this study was a university's electronic mail system. The study results revealed that attitude toward usage and perceived behavioral control helped to predict user intentions ; outcome expectations were positively related to attitude toward usage ; and self-efficacy was positively related to perceived behavioral control. Thd hands-on training for the experimental group led to increases in perceived ease of use, self-efficacy and perceived behaviroal control. The changes in those variables suggest more causal effects of user training than other survey studies.

The Differences between Physicists' Expectations and Teachers' Representations about the Primary Physics Concepts in Elementary Schools (학문과 학자가 요구하는 초등학교 수준의 물리분야 기본개념과 교과와 교사가 인지하고 표현하는 기본개념의 일치도 연구)

  • Kwon, Nan-Joo
    • Journal of Korean Elementary Science Education
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    • v.26 no.5
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    • pp.535-550
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    • 2007
  • The purpose of this study was the identifying differences between physicists' expectations and teachers' representations about the primary physics concepts in elementary schools. For this, the material subjects analyzed were the 7th curriculum, the textbooks of elementary school and the texts using at the department of physics in many universities. The primary physics concepts extracted from the texts were to be fundamental and basic. Also, they were restricted to the domain of dynamics. And besides, the human subjects were physicists, professors and students majoring physics of the graduate school, researchers of institutes or laboratories and elementary school teachers. At the result of this study showed the scholars and teachers have the different opinions.

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On the maximum and minimum in a bivariate uniform distribution

  • Lee, Changsoo;Shin, Hyejung;Moon, Yeung-Gil
    • Journal of the Korean Data and Information Science Society
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    • v.26 no.6
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    • pp.1495-1500
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    • 2015
  • We obtain means and variances of max {X, Y} and min {X, Y} in the underlying Morgenstern type bivariate uniform variables X and Y with same scale parameters and different scale parameters respectively. And we obtain the conditional expectations in the underlying Morgenstern type bivariate uniform variables. Here, we shall consider the conditional expectations to know the dependence of one variable on the other variable and we consider the behaviors of means and variances of max {X, Y} and min {X, Y} with respect to changes in means, variances, and the correlation coeffcient of the underlying Morgenstern type bivariate uniform variables.

The Effect of User Gap Between Users Expectations and Perceptions on the Users Satisfaction of IS (정보시스뎀 서비스의 품질평가가 사용자 만족도에 미치는 영향에 관한 연구)

  • 이성중;김원중
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.24 no.62
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    • pp.89-95
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    • 2001
  • This research developed a survey and analyzed the results on the basis of the SERVQUAL model and prior research of the service quality in MIS. The result of the analysis will maybe show that the gap between expectations and perceptions of users will have an negative Impact on the user satisfaction of IS. And outsourcing strategy will have an impact on the user gap. The most important outcome of this study is that service quality is an antecedent of IS users, and we should consider service quality in improving and measuring IS effectiveness

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An Explanation for Korean Learning Motivation: Ethnic Expectation as a Motivation for Adult Korean-American International Adoptees (한국어 학습 동기화 과정에 대한 연구 - 국제 한인 입양인을 둘러싼 '결핍의 담론' 생산을 중심으로 -)

  • Goo, Youngsan
    • Journal of Korean language education
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    • v.23 no.1
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    • pp.183-217
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    • 2012
  • This study explores the identity-formation of adult Korean-American intentional adoptees who studied Korean in a Korean language center in New York from 2005 to 2007. Based on participant observation in the classroom, observations of student conversations in their gatherings, and discourse analysis of conversations related to why they were studying Korean, I found that adoptees felt that their lack of knowledge of Korean had caused them to fall short of expectations of ethnic Koreans. Stereotyped as Korean (or Asian) based on their looks, they were often assumed to possess knowledge of and skills associated with Korean culture, which they of course lacked. They were motivated to study Korean (and acquaint themselves with Korean culture) in order to meet these expectations.