• Title/Summary/Keyword: expectation-performance gap

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The Determinants for the Preschool's Comprehensive Information Systems: User Resistance Perspective (유아교육 정보시스템 활성화를 위한 결정요소 - 사용자 저항성의 관점으로 -)

  • Choi, Jaewon;Jang, Jiwha;Kim, Beomsoo
    • Informatization Policy
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    • v.21 no.1
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    • pp.77-98
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    • 2014
  • The Korean government has been promoting the establishment of comprehensive information systems as one of supports for preschools' administration. This support is expected to enhance the efficiency of preschool education support systems and to improve the quality of educational services. The gap between government's expectation on an introduction of the information system and preschool educators' expectations has also been an issue in deploying this new system. This study identifies user resistance factors for comprehensive preschool administration assistance systems' deployment. We find that the performance expectancy, social influence, effort expectancy, and the psychological cost of user resistance have impacts on the user resistance. When these factors related resistance are resolved in the process of systems' deployment, active participation in these systems by preschool educators would be increased.

A Study on Social Responsibility's Legal Aspects and Its Expectation Effectiveness of Chinese Large Commercial Banks (중국 대형상업은행 사회적 책임의 법률적 측면 및 기대효과에 관한 연구)

  • Roh, Eun-Young;Kim, Ju-Won;Kim, Yong-June
    • International Area Studies Review
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    • v.18 no.3
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    • pp.147-173
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    • 2014
  • The economic growth of China, an average of 9% as an external performance, has caused lots of side effects in the country. The social issues such as income gap, especially the wide gap between the rich and poor, and regional divide are the main cause of concerns that China's economic growth is not sustainable. It prompted the Chinese government to realize that institutional regulations on CSR are not optional but required to promote the sustainable development of corporations. In 2006, CSR was addressed for the first time in China, as the government established the November 5 Plan and revised "Company Law". The government garnered social attention by introducing CSR for the first time in November 5 Plan. Also, the government established December 5 Plan in 2011 to set a key goal as 'sustainable development' and reflect concrete measures for CSR in its corporate policy. In particular, Commercial Bank has a social responsibility to establish more concrete, forceful regulations than those of general corporations, as a financial intermediary. Thus, this study is aimed at exploring how the social responsibility of Commercial Bank is reflected in the Banking Act, the issues, and legislative directions on the social responsibility of Commercial Bank in China.