• Journal of Korean Society for Quality Management
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• v.33 no.2
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• pp.1-12
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• 2005

An extensive literature review has been made in this paper to build the evaluation hierarchy structure for the certification of electronic commerce services. In building the evaluation hierarchy structure, major candidate evaluation factors are selected by bench marking the various certification practices, including the Malcolm Baldrige award, ISO9000, and BSC(balanced scorecard) techniques. This paper deployed principal component analysis and factor analysis techniques to develop a statistically solid and systematic evaluation model. The final evaluation model, as presented in this paper as a model for the certification of electronic commerce services, produces a numeric score on the 100% scale, which can be served as a metric for the certification decision. The AHP technique was used in converting the various qualitative and quantitative evaluation values into a single measure for the certification decision.

• The Transactions of the Korea Information Processing Society
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• v.1 no.2
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• pp.194-201
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• 1994

Recently, as application fields of software is extended, relative importance of software make a gradual increase and importance of development cost is being increased. However, as former evaluation model of development cost evaluate at the functional point of view for the most part, at this paper, I intend to propose evaluation model of software development cost COSMOS-Q(COSt MOdel for Subcontract-Quality) which one evaluate also in quality as well as function. The model proposed in this paper set the goal at software orderer evaluate software cost exactly with only order specification information. At this paper, I proposed cost evaluation model and evaluated it's validity refering to review result in ISO/SC7 about a software quality feature with extraction of quality feature factor which produce change of cost and set up the evaluation measure adoptable as order condition.

• Journal of Korean Society for Quality Management
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• v.31 no.3
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• pp.98-113
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• 2003

Kano model distinguishes three types of customer requirements, namely, one-dimensional quality, must-be quality, and attractive quality. There are a few methods for classifying a given customer requirement into one of the Kano's quality elements. However, the existing methods have a common limitation in that they are based on Kano evaluation table. Kano evaluation table is not always effective for the classification task, and suffers from a significant information loss. This paper proposes an alternative to Kano's evaluation table and a new classification scheme based on fuzzy set concept. The proposed method is illustrated using a case study on the ADSL service.

• Journal of Internet Computing and Services
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• v.8 no.6
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• pp.115-125
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• 2007

Game software is tremendous popularity in inside and outside of the country, so it rises market value. Therefore, it is important to study for the evaluation models of game software. In a general way, I think that ISO/IEC 9126 is the international standard of the software quality testing. Especially, game software quality has been more important on users and developers, so we need the compliance testing model of the game software. In this paper, we evaluate the game software quality objectively and quantitatively, we propose the software quality metrics of testing. Also, we propose the evaluation model of game software on the basis of international standard ISO/IEC 9126, six quality characteristic point of view. That is functionality, reliability, usability, efficiency, portability, and maintainability.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.27 no.6
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• pp.1535-1547
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• 2017

The purchase of information protection products accounts for the largest portion of corporate information protection activity budgets. However, there are no evaluation factors and evaluation models that should be applied to objectively compare information protection products, and therefore, product selection is difficult. Therefore, in this study, we study the inherent quality characteristics of information security products and select evaluation factors accordingly. The selected evaluation factors are analyzed and a quality determination model is given by weighting according to importance. The target is limited to the network information protection product and can be extended to all information protection products.

• Journal of Korean Society for Quality Management
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• v.45 no.4
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• pp.811-828
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• 2017

Purpose: In the meantime, studies on the measurement methods of service quality have mainly been conducted in views of the service recipients. In this study, we introduce a co-orientation model that compares the perceptions of service provider and recipient and examine the applicability in service quality field. Methods: In this study, we conducted a case study on the specific service called 'National R&D Project Plan Evaluation Service' to examine the applicability of the co-orientation model in the service quality field. Results: We could identify the phenomenon of how service providers and recipients perceive differently about specific services introduced in the case study. This study confirms that it can be used to identify problems in mutually oriented service quality activities and to take practical measures to improve them. As we have seen in this case study, the co-orientation model is expected to be of great help in exploring opportunities for quality improvement in the area of service quality. Conclusion: The service quality co-orientation model allows the service provider to distinguish between what they think of differently with the service recipient and what they have in common, so the service provider will be able to find the agenda of service quality improvement.

• The Journal of the Korea Contents Association
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• v.8 no.5
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• pp.82-93
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• 2008

Nowadays, as the importance of SOA-based software is recognized, the market of SOA-based software is getting bigger. In response to this, the requirements about high reliability and quality SOA-based software is getting increased. In this research, we clearly suggested the evaluation method by giving a specific evaluation example to evaluate the quality of SOA-based software. It is expected to raise the objectivity and the utilization by inducing the quality improvement from this research.

• ETRI Journal
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• v.28 no.2
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• pp.191-204
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• 2006

Many previous studies of data quality have focused on the realization and evaluation of both data value quality and data service quality. These studies revealed that poor data value quality and poor data service quality were caused by poor data structure. In this study we focus on metadata management, namely, data structure quality and introduce the data quality management maturity model as a preferred maturity model. We empirically show that data quality improves as data management matures.

• Agribusiness and Information Management
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• v.6 no.2
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• pp.32-39
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• 2014

The goal of this research was to develop a portable system that could be used to evaluate the quality of milk in real time at a raw milk production site. A real-time portable quality evaluation system for raw milk was developed to enable non-destructive quality evaluation of somatic cell count (SCC), fat, protein, lactose, and total solid (TS) in milk samples. A prediction model of SCC, fat, protein, lactose, and TS was constructed using partial least squares (PLS) and 200 milk samples were used to evaluate the prediction performance of the portable quality evaluation system and high performance spectroscopy. Through prediction model development and verification, it was found that the accuracy of high performance spectroscopy was 90% for SSC, 96% for fat, 96% for protein, 91% for lactose, and 97% for TS. In comparison, the accuracy of the portable quality evaluation system was relatively low, at 90% for SSC, 95% for fat, 92% for protein, 89% for lactose, 92% for TS. However, the measurement time for high performance spectroscopy was 10 minutes for 1 sample, while for the portable quality evaluation system it was 6 minutes. This means that the high performance spectroscopy system can measure 48 samples per day (8 hours), while the portable quality evaluation system can measure 80 (8 hours). Therefore, it was found that the portable quality evaluation system enables quick on-site quality evaluation of milk samples.

• The Transactions of the Korean Institute of Electrical Engineers A
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• v.52 no.12
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• pp.705-712
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• 2003

In this paper, we propose new unified methodologies of reliability and its cost evaluation in power distribution systems. The unified method means that the proposed reliability approaches consider both conventional evaluation factor, i.e. sustained interruptions and additional ones, i.e. momentary interruptions and voltage sags. Because the three voltage quality phenomena generally originate from the outages on distribution systems, the basic and additional reliability indices are summarized considering the fault clearing mechanism. The proposed unified method is divided into the reliability evaluation for calculating the reliability indices and reliability cost evaluation for assessing the damage of customer. The analytic and probabilistic methodologies are presented for each unified reliability and its cost evaluation. The time sequential Monte Carlo technique is used for the probabilistic method. The proposed DVL(Demand Varying Load) model is added to the reliability cost evaluation substituting the average load model. The proposed methods are tested using the modified RBTS(Roy Billinton Test System) form and historical reliability data of KEPCO(Korea Electric Power Corporation) system. The daily load profile of the each customer type in domestic are gathered for the DVL model. Through the case studies, it is verified that the proposed methods can be effectively applied to the distribution systems for more detail reliability assessment than conventional approaches.