• 제목/요약/키워드: evaluation model of quality

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도서관 서비스 품질 평가 연구에 대한 비교·분석 (A Comparative Analysis of Studies on the Service Quality Evaluation of Libraries in Korea)

  • 이응봉
    • 한국문헌정보학회지
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    • 제49권1호
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    • pp.89-111
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    • 2015
  • 본 연구에서는 도서관 서비스 품질 평가 관련 국내 외 최신 연구동향과 서비스 품질 평가 모형에 대하여 전반적으로 살펴보고, 국내의 선행 학술연구를 대상으로 비판적 비교 분석을 수행하였다. 본 연구에서 적용한 비교 분석의 관점은 디지털도서관 서비스 품질 평가 모형 연구(2002년~2007년)와 전반적인 도서관 서비스 품질 평가 연구(2009년~2014년)의 2단계로 구분하여 이루어졌다. 본 연구에서는 우리나라 도서관 서비스 품질 평가에 관한 학술연구의 비교 분석을 통하여 도서관 서비스 품질 평가에 관한 연구 동향을 파악하고 시사점을 도출하고자 하였다.

바이오 정보처리 소프트웨어 품질평가 모델 연구 (Study on Quality Evaluation Model of Bio Information Processing Software)

  • 전민호;양해술
    • 한국산학기술학회논문지
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    • 제8권3호
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    • pp.601-614
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    • 2007
  • 최근 바이오 정보처리의 중요성이 인식되면서 국내외 바이오 정보처리 소프트웨어 시장이 급격히 증가하고 바이오 정보처리 소프트웨어의 고신뢰성과 고품질 소프트웨어의 요구가 증대되고 있다. 바이오 정보처리 소프트웨어의 품질인증을 위해서는 평가항목 및 평가기준이 마련되어 있어야 한다. 본 논문에서는 패키지 소프트웨어의 품질요구와 시험에 관한 표준인 ISO/IEC 12119, 소프트웨어 제품평가를 위한 표준인 ISO/IEC 9126, 평가모듈의 구성을 위한 국제 표준인 ISO/IEC 14598-6을 기반으로 하여 바이오 정보처리 소프트웨어 시험을 위한 평가모듈을 개발하였다. 본 연구결과를 바탕으로 국내 바이오 정보처리 소프트웨어의 품질평가 방법을 확립하고 품질향상을 위한 기반을 구축하는데 활용할 수 있을 것이라 사료된다.

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우선순위제약 DEA모델을 이용한 서비스조직의 성과평가 (The Performance Evaluation on Service Organization using the Priority-Constrained DEA Model)

  • 서상범;박명섭
    • 경영과학
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    • 제23권2호
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    • pp.93-107
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    • 2006
  • This paper attempts to improve the typical DEA model that is often used as a performance evaluation method for service firms. The after-sales service system in a Korean electronic company is chosen as a sample case. The performance evaluation method currently practiced in the firm was reviewed and some critical issues of the current method were discussed. DEA model would be considered a solution for solving those Issues. However, typical DEA models has various drawbacks in determining the weights over evaluation criteria. Proposed is the priority-constrained DEA model that accommodates the strategic Importance of each evaluation criterion. The results of the proposed model are compared with those of typical DEA models. It is shown that the priority-constrained DEA model is superior to the others in terms of evaluation quality.

데이터 거버넌스 수준평가 모델 개발의 제안 (A Level Evaluation Model for Data Governance)

  • 장경애;김우제
    • 한국경영과학회지
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    • 제42권1호
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    • pp.65-77
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    • 2017
  • The purpose of this paper is to develop a model of level evaluation for data governance that can diagnose and verify level of insufficient part of operating data governance. We expanded the previous study related on attribute indices of data governance and developed a level model of evaluation and items. The model of level evaluation for data governance is the level of evaluation and has items of 400 components. We used previous studies and expert opinion analysis such as the Delphi technique, KJ method in this paper. This study contributes to literature by developing a level evaluation model for data governance at the early phase. This paper will be used for the base line data in objective evidence of performance in the companies and agencies of operating data governance.

국내 학술지 평가모형에 관한 연구 (A Study of a Korean Academic Journal Evaluation Model)

  • 한상완;박홍석
    • 한국문헌정보학회지
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    • 제33권2호
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    • pp.90-90
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    • 1999
  • The academic journal is a very important means for science communication, and it is critical for academic development. Most of Korean academic journals are not doing their fundamental roles because of the researchers' perception about their quality. A fundamental thing for Korean academic Journals to contribute effectively to science communication would be the effective evaluation on the journal. The purpose of this study is to develop an evaluation model for Korean academic Journals. This model will be effective for quality measurement, manifestation of the strength and weakness, and for the improvement of journal qualify. It was developed through analysis on evaluation activities of two institutions, and through interviews and surveys on Korean researchers.

IoT 기반 SW 품질평가 모델 (Design of Software Quality Evaluation Model for IoT)

  • 정수민;최재현;박제원
    • 한국정보통신학회논문지
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    • 제20권7호
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    • pp.1342-1354
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    • 2016
  • 정보기술인 인터넷과 하드웨어기술의 급진적인 발전에 따라 모든 사물에 인터넷을 연결하여 사물끼리 또는 사물과 사람사이에 의사소통을 하는 사물인터넷의 보급률과 이용률이 지속적으로 증가하고 있다. 이미 스마트 워치를 중심으로 한차례 사물인터넷 돌풍이 일어난 상태이며, 냉장고, 세탁기, 전구, 스위치 등 집안의 모든 사물을 스마트폰으로 조작하는 스마트 홈 킷이 현실화되고 있다. 각각의 디바이스는 자체적인 기능 구현이 가능하고, 중심 역할을 처리하는 허브를 통해 좀 더 지능화되고 협력적인 기능을 제공한다. 하지만 사물인터넷 디바이스의 양이 급증하는 것에 비해 사물인터넷 기반 소프트웨어의 품질 평가에 관한 연구는 매우 부족하여 그 품질기준이 명확하지 않다. 특히 IoT 기반 SW는 사물인터넷 디바이스를 통해 활용되기에 이동성과 휴대성, 실시간 접근성과 같은 특징과 디바이스라는 것에 대한 하드웨어적인 특징을 포괄하고 있기 때문에 포함하기에 일반적인 소프트웨어와는 차별화된 품질기준과 평가모델이 필요하다. 본 논문에서는 이러한 필요성에 따라 사물인터넷 소프트웨어 평가모델을 제안하고자 한다. 국제표준 ISO/IEC 25000의 품질 특성을 바탕으로 본 논문의 평가 모델을 제시하고, 시나리오 기반 사례연구를 수행하여 검증을 하였다.

차량의 실내소음에 대한 음질평가 연구 (Study on the Evaluation of Sound Quality of a Vehicle Interior Noise)

  • 이종규;채장범;장한기
    • 한국소음진동공학회논문집
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    • 제15권8호
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    • pp.945-953
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    • 2005
  • The purpose of this paper is to develop a linear regression model for the sound quality index of vehicle Interior noise. For this, objective measurement data of the vehicles driving in acceleration was measured. On the basis of analysis, psychoacoustic parameters were extracted and subjective evaluation was performed by noise and vibration expert evaluators. For the subjective evaluation, the paired comparisons and the semantic differential methods were used to evaluate sound quality of vehicle interior noise. By the paired comparison which evaluate two pairs of vehicle interior noise, the preference was estimated. With the semantic differential and the factor analysis, it was evaluated words of two pairs which expressed appropriately the sense of evaluator about noise source. Therefore the characteristics of the sound qualify for the vehicle were differentiated. From the results of both the correlation analysis and the multiple factor regression analysis, the sound quality evaluation model for the sense of human hearing was derived and indexed.

ISO/IEC 국제표준에 기반한 국가연구개발사업 품질측정모델에 관한 연구 (A Quality Model of National R&D Projects based on ISO/IEC Standards)

  • 송병선;이재성;류성열;이남용
    • 한국IT서비스학회지
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    • 제7권3호
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    • pp.31-45
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    • 2008
  • The number of national research and development(R&D) projects have been continually increased, and it is necessary that the efficiency of investment of R&D projects have been improved during the last two decades. also the government has improved national R&D process and supporting tools for the projects. However, it is not enough to develop a quality model to evaluate the projects systematically. Therefore, a quality model for national R&D projects need to be revised. The quality model for the projects should be based on the global standard(ISO/IEC 9126). In this paper, the authors proposed a quality model for national R&D projects and took a case study for verification of the quality model. The quality model is defined in terms of functionality, reliability, usability, efficiency, portability and maintainability. Also, the authors suggest metrics for measuring the quality of products or services. finally, The productivity and quality of national R&D projects will be improved by the quality model.

효율적인 농촌주택 개발을 위한 설계VE 품질모델 및 가중치 제안 (A Proposal of the Quality Models and Additive Value Degrees for the Effective Application in the Rural Houses Design Value Engineering)

  • 민경석
    • 한국농촌건축학회논문집
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    • 제7권2호
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    • pp.1-8
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    • 2005
  • In a rural house, it is necessary to make a quality model that choose effective design value engineering. So more effective models, this study examine requests of a rural house project designers, constructors, and tenants. Checked items are classified into four groups that working area, dwelling area, constructive and environmental parts. Each groups are also divided into detailed items for basic decisional elements. When basis points sets 10, it can be divided that working area parts 3pts, dwelling area parts 2.5pts, constructive parts 3pts and environmental parts 1.5pts. In this results, we can make a proposal of evaluation on additive value quality model for a rural house in design value engineering.

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Evaluating Service Description to Guarantee Quality of U-service Ontology

  • Lee, Mee-Yeon;Lee, Jung-Won;Kim, Kyung-Ah;Park, Seung-Soo
    • Journal of Information Processing Systems
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    • 제7권2호
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    • pp.287-298
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    • 2011
  • Efficient service description and modeling methodologies are essential for dynamic service composition to provide autonomous services for users in ubiquitous computing environments. In our previous research, we proposed a 'u-service' ontology which is an abstract and structured concept for device operations in ubiquitous environments. One of the problems that we faced during the design process was that there are not enough standards to analyze the effectiveness of a u-service ontology. In this paper, we propose a quality evaluation model to facilitate the design process of a uservice ontology. We extract modeling goals and evaluation indicators based on the uservice description specification. We also present quality metrics to quantify each of the design properties. The experiment result of the proposed quality model shows that we can use it to analyze the design of u-service ontology from various angles. Also, it shows that the model can provide a guideline, and offer appropriate recommendations for improvements.