• 제목/요약/키워드: employee support

검색결과 316건 처리시간 0.027초

중소기업의 TQM활동이 경영성과에 미치는 영향 (The Impact of TQM Activities cn the Business Performance of Small and Medium Sized Enterprises)

  • 이재식
    • 경영과정보연구
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    • 제32권1호
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    • pp.111-134
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    • 2013
  • 본 연구의 목적은 국내 중소기업에 있어서 전사적 품질경영(TQM: Total Quality Management)활동이 기업의 경영성과에 어떠한 영향을 미치는지를 실증적으로 규명하는 것이다. 그 결과 TQM 활동을 통하여 재무성과, 품질성과, 고객만족성과, 그리고 조직수용성과 등 4가지 관점의 경영성과를 향상시킬 수 있는 것으로 확인되었다. 따라서 본 연구 결과 TQM을 도입한 기업이 전사적 차원에서 체계적인 품질경영활동을 수행함으로써 기업의 경영성과에 긍정적인 영향을 미치는 것으로 나타났으므로 우리나라 기업들이 TQM을 도입 수행하여 지속적으로 활용해야 할 당위성과 필요성을 제시해 준 연구라고 할 수 있다. 또한 4가지 관점에서의 성과측정을 통해 TQM 수행 기업에서의 성과측정지표 선정시 수행목적에 따라 어느 관점에서 중점적으로 성과목표를 설정하여야 할 것인가에 대한 가이드라인 역할뿐만 아니라 향후 TQM 성과 관련 후속연구의 기본방향을 제시해준 연구라고 할 수 있다. 그리고 본 연구의 실증분석에서 도출된 TQM 활동요인과 성과측정 지표의 체계적인 관리를 통해 TQM 활동을 보다 효과적으로 수행함으로써 중소기업의 경영성과 및 기업경쟁력을 높이는데 기여할 수 있다고 본다.

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일-가족 문화, 일-가족 균형, 그리고 조직몰입의 구조적 관계; 호텔 직원을 대상으로 (A Structural Relationships of Work-Family Culture, Work-Family Balance, and Organizational Commitment among Hotel Employees)

  • 최현정
    • 한국조리학회지
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    • 제19권5호
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    • pp.121-135
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    • 2013
  • 본 연구의 목적은 국내 호텔 근로자를 대상으로 일-가족 문화, 일-가족 균형 그리고 조직몰입의 구조적인 관계를 분석하는 것이다. 연구목적을 달성하기 위하여 빈도분석, 확인요인분석, 신뢰도 분석, 상관관계분석 그리고 공분산 구조 분석을 적용하였으며, 이는 통계패키지 프로그램인 SPSS(18.0)과 AMOS(18.0)을 활용하여 검증하였다. 그 결과에 따르면, 일-가족 문화 요인 중 '경영적 지원'이 일-가족 균형에 긍정적이며 유의한 영향을 미치는 것으로 확인되었으며, '불이익 최소화'가 정서적 조직몰입에 긍정적이며 유의한 영향이 있는 것으로 나타났다. 마지막으로 일-가족 균형이 정서적 조직몰입을 향상시키는 것에 효과가 있는 것으로 확인되었다. 따라서 정서적 조직몰입의 향상을 위해서는 직원들이 차후 불이익에 대한 걱정 없이 가정친화정책을 활용할 수 있는 분위기가 적극적으로 조성되어야 할 것이며, 경영진은 직원들의 직장과 가정생활의 조화를 중요하게 생각하고, 직원의 가정생활의 안정에 대해서도 관심을 기울이고 배려함으로써 직원들의 직장과 가정생활의 양립이 실현될 수 있도록 노력해야 할 것이다.

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수의과대학 반려동물병원의 프로그램 및 공간구성에 관한 연구 - 최근 10년 내에 준공 된 국내 수의과대학 동물병원 분석을 중심으로 (A Study on the Medical Program and Space Configuration for Veterinary Medical Teaching Hospital - Focused on the Analysis of Veterinary Medical Teaching Hospital built in the last ten years of Korea)

  • 김도현
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제23권3호
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    • pp.71-80
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    • 2017
  • Purpose: At the moment prevention and treatment of animal related diseases is becoming a social concern as the demand for animal increases. Furthermore, The design of the veterinary medical teaching hospital are even more complex because they have to accommodate medical program for animal and education and research program for students. However, there are a few experience and useful guidelines for the planning of the veterinary medical teaching hospital. So it is not easy for the regional hub universities to work out the proper plan for the construction of the veterinary medical teaching hospital for their own. This study has been started in order to provide basic informations for the planning of Korean veterinary medical teaching hospital. Methods: Interview to veterinarian, intern and employee of the veterinary medical teaching hospital and Field surveys to veterinary medical teaching hospital in Korea have been conducted for the data collection. The drawings of three universities of veterinary medical teaching hospital have been analysed and diagramed. Results: The result of this study can be summarized into three points. The first one is that the veterinary medical teaching hospital spaces are divided into five areas (ambulatory care, central medical care, hospitalization, education and research, operations and support) and each area is divided independently and connected properly. The second one is that the veterinary medical teaching hospital differs from hospital in the detailed space plan in the sense that the animal is a patient. The third one is that each hospital has different operating practices and programs according to local conditions Implications: It is meaningful as a basic source of veterinary medical teaching hospital design in the future.

일학습병행을 위한 계약학과 운영모델 개발 연구 (A Study on the Development of a Contracted Education Program Model for the Korean Dual Education System)

  • 엄기용;강기호;임경화
    • 실천공학교육논문지
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    • 제8권1호
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    • pp.63-68
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    • 2016
  • 본 연구에서는 일 학습병행제도의 연착륙과 성공적인 확산기반의 마련을 위해 효과적인 계약학과 운영모델을 제안하고자한다. 계약학과 운영과 관련한 당면과제 측면에서 보면 계약학과 입학생들은 특성화고나 마이스터고 출신들이고 성인이며 재직자이기 때문에 학업에 불리한 조건을 많이 가지고 있다. 따라서 학업부담을 완화시켜 주어야 하고, 탄력적인 학사운영이 필요하며, 낮은 학업능력 및 의욕을 보완해주어야 한다. 한편 직원들을 계약학과에 보내는 기업 입장에서는 현장 맞춤형 교육이 절실하게 요구된다. 이러한 당면과제들을 효과적으로 해소하기 위해 한기대는 S-OJT 교과목 도입, NCS 기반의 표준이수체계구축, 선행학습인정제도 활용, 역진행 학습(Flipped Classroom)의 도입, Tutor제 도입, 기초학습능력 지원을 위한 신규 교과목 개발 등 도전적인 방안들을 마련하였다. 이러한 시도가 성공적으로 정착된다면 우리나라 계약학과 제도를 한 단계 업그레이드 시키고 평생직업능력개발을 선도할 것으로 기대된다.

미국 대학보건실의 건강증진 서비스 제공체계 - 캘리포니아 주에 소재한 일부 대학의 운영사례를 중심으로 - (Health promotion services of health care center at some universities in California, the U.S.)

  • 김영복;박천만
    • 한국학교ㆍ지역보건교육학회지
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    • 제12권2호
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    • pp.113-127
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    • 2011
  • Background: University health services have provided comprehensive medical care, counseling, health promotion, and public health services to their students and several other local institutions. To their faculty and staff, university health care centers have served occupational health services and employee assistant program. Purpose: We performed this study to review the health promotion services on two kinds of health care center with different style of university formate. Methods: We tried to collect the data by literature review and interview with executive and provider at health care center in University of California at Berkeley and San Jose State University. Results: Our results were as followed. First, students could use the medical services just as they would their regular doctor's office and urgent care center. Second, the health promotion unit offered programs and services for keeping students healthy and safe, including many opportunities for students to get involved in shaping the public health of the campus. Third, the health promotion recommendation offered from ACHA was useful guideline to improve health status of their member in university campus. Finally, the student satisfaction surveys were used for evaluation and quality improvement. Conclusions: The systematic approach to improve health status of students, faculty and staff can use to maintain a state of optimum health among the diverse student community in support of academic excellence. Coupled with health promotion and public health programs, university health service have to reach all segments of the healthy campus community. To achieve study goals in university, the health care center contributes to promote accountability and responsibility for the health and well being of the members in their campus.

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An Empirical Study of Organizational Innovation Practice in Electronic and Electrical Industry in the Greater Pearl River Delta (GPRD)

  • Wong, Shui Yee;Chin, Kwai Sang
    • International Journal of Quality Innovation
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    • 제7권2호
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    • pp.50-68
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    • 2006
  • Innovation fuels organizations evolving them to withstand rapid changes in markets and challenges from competition. While diversified concepts of innovation are examined, a generic framework for managing organizational innovation is established to portray the notion in a methodical approach. Substantiation of the determinants for organizational innovation is carried out in order to examine the framework against the practical situation. Subsequently, expectations and actual accomplishments of the determinants for organizational innovation from the industry are determined so as to understand the industrial view towards the framework. This paper summarizes the empirical findings of a survey of organizational innovation with a sample of 208 electronic and electrical manufacturing companies in the Greater Pearl River Delta (GPRD), China. On one hand, the survey findings confirm the readiness of the generic framework from the practical perspective of the industry. On the other hand, rankings are obtained for the expected importance and company accomplishment of the determinants for organizational innovation, namely in the areas of management leadership and commitment, employee capability and attitude and strategy development for innovation. The improvement area is also verified by the shortcomings of the expectation in comparison to the company accomplishment in each determinant. Meanwhile, it is believed that a directional attitude towards the determinants can facilitate the accomplishment of the determinants of organizational innovation. Further results will be generated from a more in-depth analysis of variables. The confirmed framework will be further developed into an assessment system for organizational innovation with the support of best practices in each determinant.

전통의료 서비스 시장의 현황 및 전망에 대한 조사연구 -한의원을 중심으로- (Survey for Current Status and Prospect of Traditional Medical Market)

  • 유종향;이준혁;박기현;진희정;장은수
    • Korean Journal of Acupuncture
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    • 제27권1호
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    • pp.143-150
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    • 2010
  • Objectives: This research aims to know the current status and prospect of traditional medical market to provide sources in setting a development strategy and making a policy on the traditional medicine Methods: This research categorized 11,611 clinics registered in telephone directory as of 2008 by region and some clinics were extracted with simple random method. The inquiry was made with questionnaires and analyzed on the base of frequency. Results: 1. The number of the employee in a clinic were slightly decreased from 2.9 in 2005 and 2006 to 2.8 in 2007. That of the patients also showed a downward tendency from 11,811 in 2005 through 11,716 in 2006 to 11,344 in 2007. 2. An annual turnover in a clinic amounted to 257 million won in 2007 from 232 million won in 2005 through 245 million won in 2006. 3. Approximately 92% of the responses made a negative diagnosis on the traditional medical market and 21% of responses indicated the overall economic recession as a primary reason in their opinions. 4. About 29% of responses presented the extension of medical insurance on traditional medicine as a prior policy. Conclusions: Based on the survey, the prospect of traditional medical market is positive, but the effort of the people in traditional medical system and the systematic support from government are required to activate the stagnated traditional medical market.

Impact of Job Satisfaction on Greek Nurses' Health-Related Quality of Life

  • Ioannou, Panagiotis;Katsikavali, Vassiliki;Galanis, Petros;Velonakis, Emmanuel;Papadatou, Danai;Sourtzi, Panayota
    • Safety and Health at Work
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    • 제6권4호
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    • pp.324-328
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    • 2015
  • Background: Employee job satisfaction and its relationship with health and quality of life has been an issue of major concern over the past decades. Nurses experience difficult working conditions that affect their job satisfaction, health, and quality of life. Methods: A cross-sectional study was undertaken in three general hospitals and their respective health centers. Stratified random sampling by level of education was used, and 508 nurses and nursing assistants were included. A self-administered anonymous questionnaire, which included the Measure of Job Satisfaction, the 36-item Short Form Health Survey, as well as demographic details, education, and work conditions data, was used. Results: Greek nurses were found to be dissatisfied with their job according to the total score of the job satisfaction scale, although personal satisfaction and satisfaction with support had had higher scores. Their general health was reported as average, because of physical and mental health problems, low vitality, low energy, and increased physical pain. Multivariate linear regression analysis revealed that males and those wishing to stay in the job had higher physical and mental health. Increased job satisfaction was related to increased physical and mental health. Conclusion: Although Greek nurses are not satisfied with their work, those with high levels of job satisfaction had better health-related quality of life. The findings suggest that improvement of the work environment would contribute to a healthier and more satisfied nursing workforce.

Examples of Holistic Good Practices in Promoting and Protecting Mental Health in the Workplace: Current and Future Challenges

  • Sivris, Kelly C.;Leka, Stavroula
    • Safety and Health at Work
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    • 제6권4호
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    • pp.295-304
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    • 2015
  • Background: While attention has been paid to physical risks in the work environment and the promotion of individual employee health, mental health protection and promotion have received much less focus. Psychosocial risk management has not yet been fully incorporated in such efforts. This paper presents good practices in promoting mental health in the workplace in line with World Health Organization (WHO) guidance by identifying barriers, opportunities, and the way forward in this area. Methods: Semistructured interviews were conducted with 17 experts who were selected on the basis of their knowledge and expertise in relation to good practice identified tools. Interviewees were asked to evaluate the approaches on the basis of the WHO model for healthy workplaces. Results: The examples of good practice for Workplace Mental Health Promotion (WMHP) are in line with the principles and the five keys of the WHO model. They support the third objective of the WHO comprehensive mental health action plan 2013-2020 for multisectoral implementation of WMHP strategies. Examples of good practice include the engagement of all stakeholders and representatives, science-driven practice, dissemination of good practice, continual improvement, and evaluation. Actions to inform policies/legislation, promote education on psychosocial risks, and provide better evidence were suggested for higher WMHP success. Conclusion: The study identified commonalities in good practice approaches in different countries and stressed the importance of a strong policy and enforcement framework as well as organizational responsibility for WMHP. For progress to be achieved in this area, a holistic and multidisciplinary approach was unanimously suggested as a way to successful implementation.

Occupational Health Policies on Risk Assessment in Japan

  • Horie, Seichi
    • Safety and Health at Work
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    • 제1권1호
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    • pp.19-28
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    • 2010
  • Industrial Safety and Health Law (ISH Law) of Japan requires abnormalities identified in evaluations of worker health and working environments are reported to occupational physicians, and employers are advised of measures to ensure appropriate accommodations in working environments and work procedures. Since the 1980s, notions of a risk assessment and occupational safety and health management system were expected to further prevent industrial accidents. In 2005, ISH Law stipulated workplace risk assessment using the wording "employers shall endeavor." Following the amendment, multiple documents and guidelines for risk assessment for different work procedures were developed. They require ISH Laws to be implemented fully and workplaces to plan and execute measures to reduce risks, ranking them from those addressing potential hazards to those requiring workers to wear protective articles. A governmental survey in 2005 found the performance of risk assessment was 20.4% and common reasons for not implementing risk assessments were lack of adequate personnel or knowledge. ISH Law specifies criminal penalties for both individuals and organizations. Moreover, under the Labor Contract Law promulgated in 2007, employers are obliged to make reasonable efforts to ensure employee health for foreseeable and avoidable risks. Therefore, enterprises neglecting even the non-binding provisions of guidelines are likely to suffer significant business impact if judged to be responsible for industrial accidents or occupational disease. To promote risk assessment, we must strengthen technical, financial, and physical support from public-service organizations, encourage the dissemination of good practices to reduce risks, and consider additional employer incentives, including relaxed mandatory regulations.