• 한국융합학회논문지
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• 제7권2호
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• pp.93-99
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• 2016

본 연구는 국내 특급호텔과 레지던스 호텔의 업무 프로세스가 종사자들의 직무만족과 고객만족에 어떠한 영향을 주며 직무만족과 고객만족은 호텔 및 레지던스 호텔에 어떠한 영향을 주는지를 알아본 실증연구이다. 본 연구의 결과 국내의 호텔과 레지던스 호텔에 종사하는 종사자들은 효율적인 업무프로세스가 진행될 때 자신들의 직무에 만족을 하며 그 직무는 고객만족에 긍정적인 영향을 주는 것으로 나타났다. 또한 종사자들의 직무만족은 고객의 만족과 더불어 조직의 성과에도 긍정적인 영향을 주는 것으로 나타났다. 마지막으로 본 연구는 국내의 호텔과 레지던스 호텔간에 종사자 직무만족은 어떠한 차이점이 있는지를 알아보기 위한 연구로서 그 결과 호텔과 레지던스 호텔의 경우 동일한 결과가 나왔다. 이러한 결과는 레지던스 호텔의 경우 일반 호텔 서비스의 특징에 레지던스 호텔의 특징인 장기투숙, 객실의 확대, 거실의 제공 등 호텔 서비스를 바탕으로 이루어졌으며 이는 국내의 레지던스 호텔의 종사들은 자신들이 근무하는 곳이 호텔과 동일하다는 인식을 가지고 있으므로 이를 비즈니스적 관점에서 접근하기 위해서는 호텔에서 제공하는 기본적인 서비스를 포함한 다양한 서비스가 이루어져야 한다고 할 수 있다.

• 복식
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• 제51권8호
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• pp.171-183
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• 2001

The purpose of this study was to develop service quality dimension of beauty parolrs in seoul area. The subject consisted of 545 adults with ages ranged between 20 and 30 who had evaluated service qualify dimension on one of the three different types of beauty parlors in seoul. The beauty parlors were classify into three types. Type I is franchised one, type II is located in center of city and type III is close to consumer's residence area. The result was as follows : 1. Four dimensions of the service quality of the beauty parlor were physical aspects(tangibles·accessibility·cleanness), employee aspects(empathy·capability), policy aspects of beauty parlor (management·reputation·credit card), the skill of the hair stylist. 2. To predict comsumer satisfaction. service quality dimensions were as follows : In franchised beauty parlor, the employee aspects(empathy), the policy aspect (reputation), the skill of the hair stylist were should be considered. In beauty parlor in downtown area, Physical aspects(accessibility), the employee aspects(capability), the policy aspects(reputation), the skill of the hair stylist were should be considered. And the beauty parlor in residence area, the employee aspects(empathy), the policy aspects(reputation) were should be considered.

• 대한지역사회영양학회지
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• 제5권4호
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• pp.662-671
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• 2000

The purpose of this study was to analyze university students' perception of service quality attributes in residence hall foodservice. Questionnaires were hand delivered to 1,210 university students residing in a residence hall. A total of 1,011 was usable, resulting in an 83.6% response rate. The survey was conducted between October, 1998 and May, 1999. A statistical data analysis was completed using the SAS/Win 6.12 for Descriptive Analysis, $X^2$-test, t-test, ANOVA, Spearman Correlation, and Common factor Analysis, and Importance- Performance Analysis(IPA) was completed. Significant negative correlations between importance and performance were found with 'abundance of foods'(p < 0.001), 'discontent handling'(p < 0.001), and 'availability of new menus'(p < 0.01). factors including food, menu, sanitation, atmosphere, facilities, employee's attitude, and convenience were rearranged and a new dimension was created with the service. Employee's attitude and service factors received the highest scores in customer perception of importance and performance. Food, menu, and convenience factors were included in Quadrant A. female students had significantly higher importance mean scores than males, while males had significantly higher Performance mean scores. (Korean J Community Nutrition 5(4) : 662~671,2000)

• 사물인터넷융복합논문지
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• 제7권4호
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• pp.69-75
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• 2021

본 연구에서는 도심지에 위치하고 있는 집합적 건축유산 중 현재 지역사회의 관심과 활용도가 높아지고 있는 근대건축을 중심으로 재난대응 현황에 대하여 조사하였다. 대전 소제동 철도관사는 집합적 건축군으로 조성되어 있으며, 역사와 문화적, 건축적 가치에 대한 평가와 보존 노력이 지속적으로 진행되어 왔지만, 현재 제도적 보호조치를 받지 못하는 비지정 문화유산이다. 관사는 집합적 건축군으로서 보존에 의미가 있지만 주요구조부가 목구조로 형성되어 있어 화재나 재난에 소실 우려가 크고, 방재 대책도 부족한 실정이다. 따라서 철도관사의 배치 및 건축적 특징 등 구조적·비구조적 상태를 조사하고, 주요 구조부가 목구조로 형성된 관사건축군의 방재시스템구축 및 주민참여 방안을 고찰하였다. 집합적 건축유산으로 조성된 도심지 역사환경을 보존하기 위해서는 관사촌의 특성을 고려한 효과적인 방재시스템구축 및 주민참여 방재역량 강화, 지역사회의 공식적·비공식적 거버넌 구축 등 마을 자체의 방재역량을 강화해야 한다.

• 동아시아식생활학회지
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• 제24권1호
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• pp.143-155
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• 2014

The purpose of this study was to analyze adaptation for Korean foods and satisfaction for university foodservice by nationality and residence period of Chinese and Japanese university students in Daejeon, Republic of Korea. Among 330 questionnaires distributed to Chinese and Japanese students, 294 complete questionnaires (89.1%) were analyzed. The questionnaire included two 5-point scales for measuring levels adaptation of for Korean food and satisfaction with university foodservice, respectively. Japanese students' level of adaptation for Korean food (3.16) was significantly higher than that of Chinese students (2.96). As the length of residence in Korea increased, the frequency of using university lunch service per week significantly decreased. The main factor when selecting a menu item was food taste (39.8%, 22.8%) in both Chinese and Japanese students, whereas the next main factor was preference (16.4%) in Chinese students and nutrition (18.7%) in Japanese students. The preferred cooking methods for meat were stir-frying (31.6%) and roasting (25.9%). For fish, Chinese students preferred braising (32.7%), whereas Japanese students preferred roasting (26.8%). Both Chinese and Japanese students preferred sukchae (45.6%, 43.1%) for vegetables. Factor analysis grouped 17 items measuring university foodservice into four factors, 'sanitation & employee service', 'physical environment', 'food' and 'customized menu & information' and the mean scores were 3.56, 3.30, 3.20 and 3.00, respectively. Chinese students were significantly more satisfied than Japanese students with the 'physical environment', 'sanitation & employee service' and 'customized menu & information'. These results suggest that efforts such as developing a greater variety of menu items with mild tastes and somewhat less flavor, applying preferred cooking methods, offering special menus for foreign students, providing nutrition information on menus, and offering a description of menu items in the foreign languages could improve Chinese and Japanese students' levels of satisfaction with university foodservice.

• 한국임상약학회지
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• 제28권3호
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• pp.238-242
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• 2018

Background: The appropriate use of drugs is very important for a healthy life, as appropriate medication must be taken correctly for successful treatment of a disease. The purpose of this study was to investigate the self-efficacy between health status and drug abuse behavior. Methods: The subjects of this study were selected from 15 workshops located in Seoul, Incheon, Daejeon, and Chungnam, and, convenience sampling was conducted for each employee between September, 2017 and October 2017. A total of 204 questionnaires were analyzed. The questions evaluated health status, self-efficacy, drug abuse behavior, and general characteristics. Results: First, there was no difference in health status according to the general characteristics of the subjects. The self-efficacy varied according to gender, educational background, and monthly income, but not by marital status and residence area. In addition, drug abuse behaviors differed according to gender, residence area, and monthly income, but not by marital status and education level. Second, drug abuse behavior negatively correlated with health status and self-efficacy. Third, regression analysis showed that the self-efficacy between the health status and drug abuse behavior had a partially mediating effect. Conclusion: In patients with poor health status, it is necessary to increase their self-efficacy to reduce reduce drug abuse. Therefore, regular education programs targeting efficacy and drug knowledge are required in the community.

• 한국컴퓨터정보학회:학술대회논문집
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• 한국컴퓨터정보학회 2017년도 제56차 하계학술대회논문집 25권2호
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• pp.184-185
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• 2017

본 연구는 최근 관광산업에서 많은 영향을 차지하고 있는 레지던스산업에 있어서 업무프로세스, 레지던스내부전략이 레지던스 내부고객만족에 어떠한 영향을 주는지를 살펴보고자 하는 연구이다. 최근 서비스산업은 전 세계 산업의 70%이상을 차지하고 있으며 이중 관광산업의 경우 그 비중이 나날이 커져가고 있다. 특히 관광산업의 경우 단순히 관련 산업의 성장뿐만 아니라 국가 이미지 개선, 외화획득 등 국가의 브랜드 개선에 많은 역할을 수행하고 있다. 우리나라의 경우에도 방문하는 외국인관광객의 수가 매년 중가추세이며 특히 관광이 아닌 비즈니스의 목적으로 방문하는 수도 동반적으로 상승하고 있다. 이렇듯 비즈니스를 위해 방문하는 해외방문객이 주로 머무는 곳이 레지던스호텔이며 레지던스호텔을 이용하는 방문객이 증가하기 위해서는 내부고객인 종업원 만족이 선행되어져야 한다고 할 수 있다. 이에 본 연구는 우리나라에 소재하고 있는 레지던스호텔들이 장기적인 비즈니스 성과를 거두기 위해 어떠한 운영방식이 필요한지에 대해 종업원만족, 업무프로세스, 전략 등의 요인들을 통해 알아보고자 한다.

• 한국농촌건축학회논문집
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• 제8권2호
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• pp.19-26
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• 2006

This study is purposed to a ripple effects of development of a golf course in rural area analyzed to site suitability, social impact of public opinions, and economical impact. And for study, it is setting up development model of gamaksan golf course in geochang-gun will be constructed. It is carried out those as follows;(1) it is, first of all, examined site suitability considering act and site factors, opinion of residence's, and development planning of geochang-gun;(2) it is, secondly, suggested to analyzed social-economic impacts in rual area;(3) it is, finally, established an alternative proposal for development of a golf course considering it's merits and faults. The result of study, A appropriateness of development planning in golf course is focused to 'regional planning integrated', 'educational program for It's', and 'development council committee' considering harmony of a specialist, residents, government employee, businessman for a identity of interests.

• 가정과삶의질연구
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• 제9권1호통권17호
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• pp.113-130
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• 1991

The purpose of the present study was to describe the expectation and the performance on the housework socialization of the age homemakers and to ivestigate their relationships to the demographic characteristics and the influences of other related factors. 344 homemakers who were older than 45 years and were living in Chunlabuk-do, 1990 were sampled for this study. The data were collected by questionnaire designed by the researcher and analyzed by using frequency, one-way ANOVA analysis of variance, t-test, and multiple regression analysis. The major findings were as follows ; 1) The aged homemakers' housework socialization score was higher than the average, The score of the expectation was higher than one of the present performance. Scores for the utilization of the household equipments and the utilization of employes's services were higer comparing to those for other variables of the performance and the expectation respectively. 2) There was the significant differences in the each of the present performance varibles related to th housework socialization among the following demographic varables ; Age of homemakers, years of marriage, education, residence area, types of housing, monthly income, and level of housework equipment possession. 3) There was the significant differences in the expectation on the housework socialazation among the following variables ; age of homemakers, years of marriage, education, monthly income, and types of housing. The significant differences were found in the utilization of grouped, the utilization of the commodity, the utilization of the household equipments as subvariables of housework socialization, among age of homemakers, years of marriage, and level of education, The significant differences were found in the utilization of employee's services among age of homemakers, types of family, and level of health. 4) The level of education and monthly income significantly influenced on the present performance of the house work socialization. Years of marriage, significantly influenced on the utilization of grouped, education on the utilization of the commodity.(the utilization of the producted materials) and the utilization of employee's services and monthly income on the utilization of the household equipments (the utilization of the household appliances, and equipments). The years of marriage and education significantly influenced on the expectation on the housework socialization in the order, Age of homemakers and years of marriage significantly influenced on the utilization of grouped, the utilization of the commodity, the utilization of employee's services and age of homemakers and monthly income on the utilization of the household equipments.

• 교육시설 논문지
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• 제19권2호
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• pp.41-50
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• 2012

This study aims to analyze chlidcare philosophy and the architectural characteristics of communal childcare cooperative nurseries(parent cooperative childcare facilities), and also to examine their mutual relationship. The communal childcare cooperative is an ideal childcare method to break away from employee-supported childcare system and cooperatively solve childcare problems in the family community system. The child-rearing philosophy of the communal childcare can bring spontaneous and creative development amidst 'daily life' and 'play' by switching from knowledge and skill-oriented education and puts an emphasis on physical environments in child's growth. The features of architecture related the childcare philosophy derived from this study are as follows: the way of participation and self-help, the extension of spatial scope and focuses on outside space, architecture of house-like residence rather than educational facility, spatial 'overlapping' focusing on transitional space and multi-purpose space rather than spatial partitions, the pursuit of creativity through play is realized in the incompletion and unspecification of space evolving over time.