• Title/Summary/Keyword: empirical research

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An Impact of Empathy on the Job Satisfaction and Turnover Intention - Focused on the Mediating Effect of Job Stress - (조직구성원의 공감이 직무만족과 이직의도에 미치는 영향 - 직무스트레스의 매개효과 -)

  • Choi, Su-Heyong
    • Management & Information Systems Review
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    • v.35 no.4
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    • pp.229-250
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    • 2016
  • This research was conducted to examine the effects of cognitive and emotional empathy amongst employees, and its contribution to the enhancement of the effectiveness of an organization. Further, 'job stress' was used as the moderating value. For this purpose, examination procedures were based on theoretical ground drawn from previous research papers, and an appropriate hypothesis established. Statistical methods were also employed to obtain empirical evidence. This study consisted of four variables. The independent variable is categorised into the factors of cognitive and emotional empathy. Job stress as the moderating value as well as job satisfaction and turnover intention as members of the dependent variable. A survey was carried out targeting employees of numerous firms working in teams, and a total of 324 samples were collected and processed by the software package SPSS 21 for windows as a means to verify the set study model and hypothesis. The results of the study are as follows: The two factor of cognitive and emotional empathy did not present with any significant effects. However, cognitive empathy in relation to job stress was found to inflict negative effects. The study also found the two factors to play a significant role in asserting positive effects on an individual's level of satisfaction on his/her job. While the study further explained that cognitive understanding had the tendency to impose negative effects on the turnover intention, emotional empathy did not demonstrate significant effects. Job related stress negatively effects the level of satisfaction of an individual's given task or a job and positive relation with turnover intention. It was confirmed that job stress had a degree of intermediary role upon other factors such as empathy, job satisfaction and turnover intention. The results of the study purported that empathy can raise the level of an individual's job satisfaction and kerb turnover intention. In order to accomplish depreciated levels of job related stress, it is vital that firms consistently input fervent endeavours to be subserved. It must be able to create an environment wherein employees may enjoy the improved structure of the company to empathies with each other. These transitions would allow firms to achieve maximum efficiency and improvements on the effectiveness of an organization.

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The Effects of International Entrepreneurial-orientation on the Export performance of Chinese Export company - The moderating Effects of degree of International and Market dynamism - (중국 수출기업의 국제기업가지향성이 수출성과에 미치는 영향 - 국제화정도와 시장역동성의 조절효과를 중심으로 -)

  • Piao, Zeng-Nan;Yu, Seung-Hun
    • Management & Information Systems Review
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    • v.36 no.5
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    • pp.99-120
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    • 2017
  • Recent studies shows that international entrepreneurship orientation is recognized as a very important tool for improving corporate performance in international business activities. However, these relationships show various research results. Therefore, it can be a very interesting research topic to examine whether these relationships are linear or non-linear when selected as a target in developing country like China. The purpose of this study is to examine whether the effects of international entrepreneurship orientation on the export performance is non-liner type in China's manufacturing firms. And investigated the moderating role of degree of internationalization and market dynamism relative to the relationship between the international entrepreneurial-orientation and the export performance. A total of 478 questionnaires were used for the hypothesis test. The results of this study are summarized as follows: First, there is a J-shaped. relationship between international entrepreneurship orientation and export performance. Second, degree of Internationalization strengthened the reverse J-shaped relationship between international entrepreneurship orientation and export performance. Finally, degree of internationalization and market dynamics show that J-shaped relationship between international entrepreneurial orientation and export performance is strengthened. The results of the study's theoretical contribution and the managerial contribution is as followed. As a theoretical contribution, it is confirmed that international entrepreneurial orientation (J-shaped) and export performance form a non-linear relationship, and it is possible to make an empirical contribution that can newly approach the relationship between international entrepreneurial orientation and export performance. The managerial contribution suggests that China's exporting companies have a higher degree of Internationalization in their international business activities and that the higher the dynamics of the overseas markets, the more advanced the international entrepreneurial behavior should be required to improve the export performance.

The Structural Equivalence and Role Equivalence of Container Ports in Asia-Europe Container Shipping Networks (아시아-유럽 컨테이너 해운 네트워크 구성 항만의 구조적 등위성과 역할 등위성)

  • Lee, Sang-Yoon
    • Journal of Korea Port Economic Association
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    • v.32 no.2
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    • pp.105-122
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    • 2016
  • Numerous studies have evaluated the status of seaports. However, the majority of the research has approached this topic from the view-point of port capabilities, including locational advantage, infrastructure, productivity, and competitiveness. The position and/or role of a port can be understood more precisely and comprehensively by considering the interconnectivity among ports making up enormous global transportation networks. The main objective of this study is to compare the status of 82 container ports on the trunk shipping routes between Asia and Europe by applying the concepts of structural equivalence and role equivalence proposed by the social network analysis method. Network similarities and differences among competing ports in the regions are assessed by analysing their structural equivalence. Furthermore, the hierarchical structures of the ports located on the trunks between Asia and Northwest Europe and between Asia and the Mediterranean are constructed by evaluating their role equivalence. The results of this empirical research shows that Singapore and Rotterdam possess the most significant positions on the ocean corridors between Asia and Northwest Europe. Singapore also holds a leading position on the Asia-Mediterranean shipping route. Lastly, no ports located in the Middle East or Mediterranean regions have an equivalent weight to those of Rotterdam, Hamburg, Antwerp on the Asia-Northwest Europe route.

An Empirical Study on the Adoption of Technology Acceptance Model in The Port Logistics Service (항만 물류서비스의 기술수용모델(TAM) 적용에 관한 실증적 연구)

  • Lee, Je-Hong
    • Journal of Korea Port Economic Association
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    • v.27 no.4
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    • pp.13-35
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    • 2011
  • The advancement of the information technology provides a wide range of corporate to cope with new business environments that are different in size, life and operation conditions. The Research methodology used in this study is Technology Acceptance Model. The Study Method are mainly survey and questionnaire. The major result of article can be summarized. Its are as the follows: This paper ware investigated the determinants of 'port service quality', 'perceived usefulness', 'perceived ease of use', 'utilization intention', 'practice use'. There are 400 sended samples and 150 returns, 173 of them are analyzed on a port utilization using TAM model. 1. The Port service quality are found to have a positive effect to 'perceived usefulness', 'perceived ease of use', 'utilization intention' 2. The perceived ease of use are found to have a positive effect to 'perceived usefulness', 'utilization intention' 3. The perceived usefulness is found to be positively related to 'utilization intention' 4. The utilization intention is found to have a positive effect to ''practice use' we hove to provide useful contribution to increase the Korea ports' competitiveness in introduction of port information system. In addition, in order to port development offer some insight in further research.

An Analysis of Factors Influencing the Intention to Use Social Network Services (소셜 네트워크 서비스의 사용의도에 영향을 미치는 요인)

  • Kim, Jongki;Kim, Jinsung
    • Informatization Policy
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    • v.18 no.3
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    • pp.25-49
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    • 2011
  • As a way to gather diverse information required for everyday living, the importance of social networks has been growing. Social network services have been spreading rapidly because of diffusion of the Internet, evolution of social network sites, and recognition of the importance of social networks. Recently, the social network service has been evolved based on a new paradigm, Web 2.0, pursuing participation and openness. Following the adoption of Web 2.0 technologies, the social network service allows users to make and maintain new relationships in a more convenient way. Users of the social network service tend to reveal their personal information, and share their ideas and content with other people; in the process they become aware of their existence, feel satisfaction with life and exert influence to others as a member of the society. This study uses higher order factor analysis to analyze factors that affect the intention of using the social network service. A research model was developed with second-order factors including perceived social presence, perceived gratification and perceived social influence. First-order factors are grouped by technical, individual and social factors. Smart PLS 2.0 was used to conduct empirical analysis. The analysis results supported the validity of the research model.

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Defining, Measuring, and Forecasting Telecommuting (원격근무의 정의, 현황, 그리고 전망)

  • Kim, Seungnam;Ju, Jongwng
    • Informatization Policy
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    • v.21 no.2
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    • pp.89-110
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    • 2014
  • As a travel demand management and environmental policy, the government actively promotes alternative work arrangements such as telecommuting. Against this backdrop, several empirical studies, which aim to verify the benefits of telecommuting, have been recently conducted. Little consensus, however, exists with respect to the defining, measuring, and forecasting telecommuting, although these are fundamental basis of policy evaluation and academic research. As a fundamental research for analyzing telecommuting impacts, this paper reviews various definitions regarding telecommuting, examines telecommuting penetration and level of telecommuting through review of available survey data in Korea, and forecasts future penetration. The result suggests that current home-based telecommuting penetration and level of telecommuting is approximately 0.5 to 1.1% and 0.2 to 0.5%, respectively, and is approximately 0.2% and 0.1%, respectively, for the center-based telecommuting. In addition, shift-share analysis shows that home-based telecommuting penetration in the Seoul Metropolitan Area in 2020 will be 1.3%, not much different with the current value. Consequently, current telecommuting penetration is much lower than the value that is fed to us by the media (10~20%), and the future prospect is also much lower than the goal of government (30~45%); thus, we can conclude that government's goal of telecommuting promotion is difficult to meet if active encouragement policy will not be introduced.

Investigation of Factors Affecting the Effects of Online Consumer Reviews (온라인 소비자 리뷰의 효과에 영향을 미치는 요인에 대한 고찰)

  • Lee, Ho Geun;Kwak, Hyun
    • Informatization Policy
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    • v.20 no.3
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    • pp.3-17
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    • 2013
  • As electronic marketplaces grow and a large number of consumers exchange their opinions on products and services on the Internet, many studies have been conducted in the area of online consumer reviews. This paper analyzes the research trend of the online consumer reviews by investigating those studies in an attempt to provide future research directions. Many researchers have focused on the effects of online reviews on consumer behaviors as well as the usefulness of the online reviews. In particular, review contents, characteristics of reviewers/consumers and features of products/services have been identified as influencing factors on the effects of the online consumer reviews. For the review contents, the number and the volume of the contents have increasing effects on the online reviews, while the direction (positive vs. negative) of the contents has resulted in conflicting effects of the review. The reputation and trustfulness of reviewers, consumers' prior knowledge on the products, consumers' product involvement, and types of the products were investigated as these factors influence the effectiveness of the online consumer reviews. Social media (such as Facebook and Twitter) nowadays play an important role to disseminate online reviews among consumers. Thus, it is necessary to study how social media influence the effects of online reviews on consumers. Since some firms abuse the online reviews for their own sakes, we recognize the necessity for empirical studies on the side effects of the online reviews.

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Effect of High Temperature Steam Oxidation on Yielding of Zircaloy-4 PWR Fuel Cladding -Expanding Copper Mandrel Test- (가압경수형 핵연료 피복관 지르칼로이-4의 항복현상에 대한 고온 수증기 산화의 영향 -구리 맨드렐 팽창시험법-)

  • Kye-Ho Nho;Sun-Pil Choi;Byong-Whi Lee
    • Nuclear Engineering and Technology
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    • v.21 no.2
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    • pp.111-122
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    • 1989
  • With the Zircaloy-4 tube oxidized in high temperature (1323 K) steam for 5, 10, 30 and 60 minutes, the expanding copper mandrel test was carried out over a temperature range of 673-l173k at $\varepsilon\;=\;3.0\times10^5S\;^1$. The oxidation parameters $(K_i)$ in the present study were linearly proportional to square root of time $(Ki= \delta_{kit})$ and their rate constants ($\delta_{ki}$) are 0.281, 2.82, and 2.313 for weight gain and thickness of Zr02 and $\alpha$(0) layer, respectively. Activation energy for high temperature (873-1073k) plastic deformation of Zircaloy-4 increases from 251 KJ/mol to 323 KJ/mol with increase in oxidation time from 5 minutes to 60 minutes due to the high strengthened Zr02. With the oxide layer thickness [K ; expressed in "Equivalent Cladding Reacted" (ECR,%)] and the yield stress obtained from the mandrel test, an empirical relation was derived as ($\sigma/C)^n=K^mexp$ (Q/RT) with n=6.9, m=5.7, C=0.155, 0.138, 0.051, and 0.046 MPa for Q=251, 258, 316, 323 KJ/mol, respectively.

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Attributes of a 'Good Job': Construct Formation and Validation in South Korea

  • Kim, Sang-Wook;Phang, Ha-Nam
    • Korea journal of population studies
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    • v.30 no.2
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    • pp.117-146
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    • 2007
  • The research reported in this paper suggests an index of a 'good job' and validates it in several different ways. Not much is known yet, it is emphasized, about what the defining characteristics of a good job are and what the causes and major consequences are resulting from the attainment of such job. This is not merely because relatively little attention has been paid to construct a usable index, but also because a few studies, if any, were often plagued with several limitations, some theoretical and other analytical. As a consequence, fragmented speculations and research findings tended to flourish in the shortage of an overarching conceptualization and rigorous empirical assessment. In particular, a comprehensive index that encompasses a few critical job characteristics based on some solid theoretical underpinnings was in thirsty want. To relieve this want, the current study tries to formulate such index and validate it. A covariance structure analysis of representative national sample survey (Korean General Social Survey) data in South Korea indicates that wage, occupational prestige, authority and job security are the defining characteristics of a good job and that the index consisting of these characteristics is generally valid with respect to its constituent attributes, antecedents and a consequence, thereby supporting its discriminant-convergent and construct validities. The findings are interpreted with providing a few substantive implications stemming from them.

A Study on the New Manager Model in Service Economy Era (서비스경제시대의 신경영자 모델 연구)

  • Kim, Hyunsoo
    • Journal of Service Research and Studies
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    • v.10 no.3
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    • pp.1-22
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    • 2020
  • This study was conducted to derive the new manager model in service economy era. It was logically explained that the modern economic society is different from the existing economic society, the modern organization that is the subject of management is different from the existing organization, and the tasks required by management are different from the existing tasks. It suggested the managerial model required for new managers. According to the proposed manager's model, the tasks required of new managers and essential qualities as managers to perform the tasks were presented. It suggested the role model that managers with required qualities should play. The role of a manager who becomes one with customers, the role of a manager who controls even his irrationality, the role of a manager who combines discernment and indiscriminateness, a flexible leadership role that combines charisma and tenderness, an administrator role that embraces regulations and non-regulations, and vision and non-vision. We derived the role of a manager who manages management, and a manager role model that utilizes both competition and non-competition. The managers engage in two opposing roles and perform management activities in a spiral dialectical cycle that develops while resolving the contradictions of each role. The method of embracing the two opposing parties internally and externally and the dialectical management execution process according to the change of the space-time axis were presented by borrowing the models of The Book of Change. Future research needs an empirical analytical study on this new Model. There is a need for studies that expand this study and develop it into a practical model and verify it in an analytical way.