• 대한통합의학회지
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• 제7권4호
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• pp.203-212
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• 2019

Purpose : The purpose of this study was to determine the correlation between the self-esteem of health science college students and their empathy for others. Methods : A survey was administered to 448 students from the five departments of health science (Occupational Therapy, Physical Therapy, Dental Hygienics, Nursing, and Medical Administration) at a college located in Busan, South Korea, between September 28 and November 2, 2017. To measure their self-esteem and empathy for others, the Self-esteem Scale and the Korean Empathy Quotient (K-EQ) Scale were used. Results : There were statistically significant differences in social skills as a sub-item of empathy skills based on age and department, as well as in emotion as a sub-item of empathy skills based on sex. Self-esteem and all the items of empathy showed meaningful differences based on monthly expenses, while self-esteem and cognition as a sub-item of empathy skills displayed significant differences based on source of monthly income. Noteworthy differences were also found in self-esteem and emotion as a sub-item of empathy skills based on satisfaction with current school life. Self-esteem and empathy skills were shown to have a positive correlation. Conclusion : According to the results of this study, self-esteem and empathy skills had a statistically significant correlation. Further research is needed to investigate how health science college students can improve their understanding of themselves and their empathy for others.

• 한국간호교육학회지
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• 제26권4호
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• pp.348-356
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• 2020

Purpose: This study aimed to identify the effect of nursing students' empathy and self-esteem on problem-solving ability through the mediated effect of communication skills. Methods: Data were collected from 179 nursing students between 1 October and 30 October, 2018 from three universities in Gyeonggi-Do. Data on subjects' general characteristics, empathy, self-esteem, communication skills, and problem solving ability were collected using a structured self-reporting questionnaire. Results: Of the total subjects, 89.9% were female. The subjects' empathy was 3.40±0.36, self-esteem was 3.16±0.56, communication skills was 3.65±0.48, and problem-solving ability was 3.52±0.42. Communication skills showed a partial mediating effect on the relationship between empathy and problem solving ability. Communication skills also showed a partial mediating effect on the relationship between self-esteem and problem solving ability. Conclusion: These findings indicate that it will be more effective to develop strategies that can improve empathy, self-esteem, and communication skills together when developing programs that improve problem-solving ability.

• 의학교육논단
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• 제26권2호
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• pp.140-154
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• 2024

A physician's empathy plays a crucial role in patient-centered care, and in modern medicine, patients, their caregivers, and society demand a high level of empathy from healthcare providers. The conceptualization of clinical empathy, which has emphasized cognitive empathy since the mid-20th century, has been widely accepted in medical schools and the healthcare industry without much critical ref lection. This study provides an overview of the ongoing debates on empathy versus sympathy and cognitive empathy versus affective empathy to clarify the concept of empathy. Based on recent research findings, clinical empathy is proposed to encompass three components: cognitive empathy, affective empathy, and empathic motivation. It is suggested that fully demonstrating these components requires empathic communication skills. Additionally, the cognitive characteristics of medical students and the features of the academic environment demonstrate the need for education to strengthen their empathy skills. Considering this, proposed intervention methods that medical schools can consider include utilizing tutoring programs and debriefing processes for team activities, which can facilitate problem-solving as a coping strategy for stress. Learning communities can create an environment where students can receive social support and recover from stress. Medical schools can contribute to the development of students' professional identities as practicing clinicians who embody empathy and respect by cultivating professors as positive role models. Additionally, utilizing scales to assess the empathic nature of doctor-patient communication or incorporating patients and caregivers as evaluators can actively improve empathic communication skills.

• 동서간호학연구지
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• 제28권2호
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• pp.104-111
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• 2022

Purpose: This study aimed to investigate factors affecting the problem solving ability of nursing students. Methods: The data in this study was collected through structured questionnaires from September 1st to October 30th, 2021. Study participants were 172 fourth grade nursing students at four departments of nursing located in B and K city. IBM SPSS WIN v 21.0. program with t-test, ANOVA, Scheffe' test, Pearson's correlation coefficients, and hierarchical regression was used for data analysis. Results: The mean scores of academic self-efficacy was 3.88±051, empathy was 3.76±0.33, communication skills were 3.94±0.48, and problem solving ability was 3.70±0.40. There were significantly positive correlations between problem solving ability and academic self-efficacy (r=.45, p=<.001), empathy (r=.51, p=<.001), communication skills (r=.52, p=<.001), Factors affecting participants' problem solving ability were empathy (β=.31, p=<.001), and communication skills (β=.23, p=.006), which explained about 38.4% of the problem solving ability. Conclusion: In this study, it is necessary to develop curricular and non curricular nursing program that can strengthen empathy and good communication skills together when developing programs that increase problem solving ability.

• 한국콘텐츠학회논문지
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• 제21권12호
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• pp.155-166
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• 2021

본 연구의 목적은 시뮬레이션 수업을 받은 간호대학생의 공감능력과 의사소통능력이 문제해결능력에 미치는 효과를 파악하기 위함이다. 대상자는 시뮬레이션 수업 경험자 3, 4학년으로 234명이다. 자료수집은 2021년 4월 26일부터 5월 10일까지이다. 자료 분석은 SPSS/WIN version 25.0 프로그램으로 기술통계, 차이 검정은 Independent t-test, One way ANOVA, Pearson's correlation coefficient, Multiple regression으로 하였다. 연구결과 공감능력은 7점 만점에 5.29점, 의사소통능력은 5점 만점에 3.30점, 문제해결능력은 5점 만점에 3.51점이다. 공감능력과 의사소통능력은 문제해결능력에 양의 상관관계였다. 문제해결능력에 영향을 미치는 요인은 공감능력, 의사소통능력 및 교내실습기간 순이였다. 이에 대한 설명력은 64.6%였다. 결론적으로 시뮬레이션 수업을 받은 간호대학생의 문제해결능력을 향상시키기 위해서는 지속적인 시뮬레이션 수업을 통하여 공감능력 및 의사소통능력을 증진시키기 위한 전략이 필요하다.

• 한국간호교육학회지
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• 제20권2호
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• pp.332-340
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• 2014

Purpose: This study was done to identify the relations on self-esteem, empathy and interpersonal relationship to reinforce competence in communication skills of nursing students. Method: Participants consisted of 84 entire 1st year students of a nursing college. Variables included self-esteem, empathy, interpersonal relationship and demographic variables. Data was analyzed by frequencies, ANOVA and Pearson's correlation. Results: Satisfaction in nursing science of the subjects was 97.5% above average, Self understanding of the subjects was 93% above average. There were significant difference in self-esteem, empathy and interpersonal relationship among satisfaction in nursing science and self understanding of the subjects. Self-esteem positively correlated to empathy, empathy positively correlated to interpersonal relationship and interpersonal relationship positively correlated to self-esteem. Conclusion: In order to improve core competence in effective communication skills of nursing students, it is important to actively intervene for improving self-esteem and empathy and interpersonal relationship. Therefore, when organizing a communication subject of a nursing college, it is crucial to develop a program that leads to higher learning satisfaction of nursing study by improving self-esteem and empathy and interpersonal relationship skills.

• 한국콘텐츠학회논문지
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• 제20권11호
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• pp.88-100
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• 2020

이 연구는 외식산업 종사자의 소통과 공감능력에 대한 고객과 종사자의 인식이 소통만족에 미치는 영향을 살펴보았다. 이 연구를 위해 715명의 고객과 종사자를 대상으로 외식산업 종사자의 소통능력, 공감능력과 소통만족에 대한 설문조사를 실시하였다. 분석 결과, 첫째, 고객과 종사자 모두가 외식산업 종사자의 소통능력을 높게 인식할수록 소통만족이 높은 것으로 나타났으며, 종사자는 고객보다 종사자의 소통능력을 더 높게 평가하고 있다. 둘째, 고객과 종사자 모두 외식산업 종사자의 공감능력을 높게 인식할수록 소통만족이 높게 나타났으며, 종사자는 고객보다 종사자의 공감능력을 더 높게 인식한다. 셋째, 소통만족에 대한 고객과 종사자 두 집단 간의 차이에서, 종사자는 고객보다 소통만족을 더 높게 인식했다. 마지막으로 다중회귀 분석 결과를 보면, 고객의 경우는 종사자의 소통능력과 공감능력에 대한 인식이 모두 소통만족에 영향을 미쳤으며, 종사자의 경우 종사자의 소통능력에 대한 인식만 소통만족에 영향을 미쳤다. 이는 공감능력 인식의 영향이 소통능력 인식에 함께 포함되었기 때문인 것으로 보인다. 이 연구는 외식산업 매장의 소통 차원에서 고객과 종사자의 인식 차이를 분석하여 향후 이 간극을 좁혀야 할 필요와 방향을 확인하였다는 데 의미가 있다.

• 웰빙융합연구
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• 제6권4호
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• pp.41-50
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• 2023

Purpose: As life expectancy increases and interest in oral health increases, the opportunity to visit the dentist increases. To provide safe dental care for elderly patients and accurately identify their needs. We aim to understand the impact of knowledge, image, and empathy for the elderly on communication skills. Research design, data, and methodology: This study conducted an online survey using a convenience sample of 201 dental hygienists working in dental hospitals and clinics from October 4 to October 6, 2023. The purpose of the survey was explained and consent was obtained in the research consent form before being conducted. Results: Differences in knowledge, image, empathy, and communication skills among the elderly include age, clinical experience, need for elderly-related education, and confidence in oral care in elderly patients with systemic diseases (p<0.05, p<0.01, p<0.001). The factor affecting communication skills toward the elderly was empathy (t=15.416(0.000^***)). Conclusions: Through this study, the communication skills with the elderly is a basic quality and attitude that dental hygienists must have. Therefore, it is essential to develop and implement empathy and communication skills training programs for dental hygienists, which can significantly contribute to fostering a positive trust-based relationship between elderly patients and dental professionals. This proactive measure is crucial in preparing for the upcoming era of an increasingly aged society.

• 한국산학기술학회논문지
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• 제20권10호
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• pp.358-365
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• 2019

본 연구는 전문대 학생들의 자아존중감, 의사소통능력, 공감능력과 변수들 간의 상관관계 및 자아존중감과 의사소통능력이 공감능력에 미치는 영향을 파악하기 위해 시도되었다. 대상자는 일 전문대 학생 253명이었고, 설문지를 이용하여 2019년 3월 11일부터 3월 21일까지 자료를 수집하였다. SPSS/WIN 18.0 프로그램을 이용하여 수집된 자료의 기술통계, t-test, ANOVA, Scheffe test, Pearson 상관계수, 다중회귀 분석을 실시하였다. 본 연구결과 대상자의 일반적 특성에 따른 자아존중감은 계열(F=3.816, p<.05), 경제수준(F=7.960, p<.001), 가족관계(F=11.984, p<.001), 전공만족도(F=6.800, p<.001)에 따라, 의사소통능력은 계열(F=3.097, p<.05), 가족관계(F=13.642, p<.001), 전공만족도(F=3.323, p<.05)에 따라, 공감능력은 성별(t=4.130, p<.001), 학년(t=2.049, p<.05), 계열(F=7.392, p<.001) 종교(t=2.507, p<.05)에 따라 유의한 차이가 있었다. 대상자의 자아존중감과 의사소통능력(r=.422, p<.001), 자아존중감과 공감능력(r=.159, p<.05), 의사소통능력과 공감능력(r=.430, p<.001) 간에는 정적 상관관계가 있었다. 공감능력에 영향을 미치는 변수는 의사소통능력(${\beta}=.39$, p<.001)과 성별(${\beta}=.18$, p<.01)로서 공감능력을 27.1% 설명하였다. 이러한 결과를 토대로 전문대 학생들의 공감능력을 향상시키기 위해서는 성별에 따라 의사소통능력 배양에 효과적인 프로그램을 개발하여 이를 지속적으로 적용해 나가야 할 것이다.

• 한국콘텐츠학회논문지
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• 제16권11호
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• pp.399-408
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• 2016

본 연구는 청소년들의 집단따돌림 유형에 따른 협동 및 공감기술과 학교생활적응도 간의 차이를 분석하기 위해 수행되었다. 이를 위해 수도권에 소재한 중 고등학교에서 213명의 청소년(중: 106명, 고: 107명)을 대상으로 설문조사하였다. 자료의 분석은 집단따돌림 유형을 분류하기 위해 2단계 군집분석을 사용하였고, 집단에 따른 예측변수의 설명은 다항로지스틱 회귀분석을 통해 분석하였다. 분석결과, 첫째, 집단따돌림 가해 및 피해경험은 협동 및 공감기술과 부적 상관이 있었으며, 학교생활적응도와도 부적 상관을 보였다. 둘째, 집단따돌림 가해군과 피해군은 협동기술의 부족과 관련되며, 가 피해군은 공감기술의 부족과 관계가 있었다. 셋째, 학교생활적응도에 협동과 공감기술은 유의한 예측변수로 나타났다. 이러한 연구결과를 고려할 때, 청소년들의 협동과 공감기술은 집단따돌림의 가해 및 피해경험을 줄이고, 학교생활적응에 긍정적 영향을 미치는 것으로 나타나 청소년들의 사회적 기술 훈련 프로그램의 필요성을 확인하고 시사점에 대해 논의하였다.