• The Journal of Industrial Distribution & Business
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• v.10 no.9
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• pp.45-52
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• 2019

Purpose - This study examined the relationship between the priorities of information, usability, mobility, reliability and empathy, which are the lower dimensions of mobile tourism app service characteristics, on the perceived value and satisfaction of tourists. Research design, data, methodology - Data collection was conducted from June 10, 2019 to June 20, 2019, and a total of 500 questionnaires were distributed to collect 352 copies. Factor analysis, reliability verification, and covariance structure analysis were carried out using SPSS 23.0 and AMOS 23.0 for 321 parts for statistical analysis. Results - First, information, mobility, reliability, and empathy have a significant effect on perceived value. However, usefulness did not appear to have a significant effect on perceived value. This analysis results can increase the reliability of the tourism app, it can be seen that the accurate tourist information services are used in the tourist app or in the place required. Second, information, usability, mobility, and empathy had a significant effect on satisfaction. However, reliability did not have a significant effect on satisfaction. Third, perceived value had a significant effect on satisfaction. Fourth, it had a significant effect on information, empathy, and intention to use. However, the usefulness, mobility, and reliability did not have a significant effect on the behavioral intention. Lastly, perceived value and satisfaction had a significant effect on behavioral intention. Conclusions - The analysis result is that the tourism app that is being used is provided with a reliable and accurate tourism information service, it can be seen that you are using the tourism app in the place or on the go. Therefore, it is relatively difficult to use the tourism app, and it is easy to understand the contents of the service and timely information. Therefore, it is possible to communicate with other users and provide customized services according to needs and desires. The study has the following limitations. This may influence the progress of the research because the respondents' responses to the mobile tourism app service are from different experiences. In addition the accuracy of providing accurate information, the usefulness of using the mobile tourism app, and the ease of communicating with other users can be understood as being relatively satisfactory.

• Journal of The Korean Association For Science Education
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• v.44 no.1
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• pp.11-27
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• 2024

This study aimed to investigate the role of scientific empathy in influencing students' productive disciplinary engagement in scientific activities and analyze the key factors of scientific empathy that manifest during this process. Twelve fifth-grade students were divided into three subgroups based on their general empathic abilities. Lessons promoting productive disciplinary engagement, integrating design thinking processes, were conducted. Subgroup discourse analysis during idea generation and prototype stages, two of five problem-solving steps, enabled observation of scientific empathy and practice aspects. The results showed that applying scientific empathy effectively through design thinking facilitated students' productive disciplinary engagement in science. In the idea generation stage, we observed an initial increase followed by a decrease in scientific empathy and practice utterances, while during the prototyping stage, utterance frequency increased, particularly in the later part. However, subgroups with lower empathic abilities displayed decreased discourse frequency in scientific empathy and practice during the prototype stage due to a lack of collaborative communication. Across all empathic ability levels, the students articulated all five key factors of scientific empathy through their utterances in situations involving productive science engagement. In the high empathic ability subgroup, empathic understanding and concern were emphasized, whereas in the low empathic ability subgroup, sensitivity, scientific imagination, and situational interest, factors of empathizing with the research object, were prominent. These results indicate that experiences of scientific empathy with research objects, beyond general empathetic abilities, serve as a distinct and crucial factor in stimulating diverse participation and sustaining students' productive engagement in scientific activities during science classes. By suggesting the potential multidimensional impact of scientific empathy on productive disciplinary engagement, this study contributes to discussions on the theoretical structure and stability of scientific empathy in science education.

• Child Health Nursing Research
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• v.4 no.2
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• pp.294-304
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• 1998

Illness is a situational crisis which affects entire family members. Children have different experiences and responses when their sibling has a cancer. there are many studies on sibling experiences to childhood cancer which have many problems in the USA. The main purpose of this study is to describe sibling experiences to childhood cancer accurately and coprehensively by collecting data from sibling to provide the data to develop nursing interventions for the families with childhood cancer. The data was collected from October 1 to November 6, 1995. A total of ten siblings with childhood cancer were interviewed. The meaningful contents were classified and categorized to four areas. Theses areas include knowledge and perception related to illness, changes in family life, changes in school life, and siblings' marturation. The results of this study were as follows 1. Knowledge and perception related to childhood cancer : Children had limited knowledge about illness and expressed the desire to tow more about sibling's illness. 2. Changes in family and school life : Children expressed loneness, emptiness, sadness, depression about seperation with the mother and sibling, family mood change, leisure activities and financial difficulites. Many children reported that their school performance had suffered since sibling's illness. 3. Maturation of children : Some positive outcoms related to having a sibling with a cancer are maturation, increased affection for the sibling, empathy for their parents. The results of this study indicate that it is important to develop comprehensive nursing intervention programs for the families with a childhood cancer.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.11
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• pp.5549-5558
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• 2013

This study is aimed at qualitatively looking into multi-cultual family mothers' experiences in children's bilingual education. The subjects for the study were seven married immigrant Vietnamese women with elementary school children who have recently finished bilingual education. After recording their interviews and then transcribing them, the data was analyzed by utilizing comparative analysis method. The results were divided into three categories of experiences: emotional, identical, and relational aspects. The results of this study will offer information about necessary support for bilingual education to multi-cultural family members.

• Korean Journal of Child Studies
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• v.27 no.4
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• pp.219-232
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• 2006

The purpose of this research is to develop and validate an instrument that can be used to measure critical aspects of a parent's attitude and behavior that influence child development and adaptation. This instrument is named Parenting Style Inventory and self-reporting assessment of parent for preschoolers. We reported findings from 578 preschooler's care-givers. Five factors were extracted from 55 items developed for preschooler version and finally 29 items were selected. Subscales were empathy, respect, parental authority, coerciveness, perfectionism. Internal consistency of these subscales were .77, .86, .70, .74, .68 relatively. Empathy, respect and authoritative scales were regarded as the basic dimensions of parent's behavior. For clinical validation, we divided the preschooler care-giver sample into 8 groups according to scores of the basic dimensions and compared the 8 groups with parenting stress and parenting self-efficacy scores. The results indicated that three basic factors would have different effects on parental experiences and satisfaction. We suggested the clinical implication and limitation of this instrument.

• Journal of the Korea Fashion and Costume Design Association
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• v.14 no.4
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• pp.43-61
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• 2012

This research aims to examine the impact of store personality and service quality on the customers' intention of revisiting the department store and their intention of recommendation to others. The participants were women in their 20s to 50s with experiences of purchasing apparel from major department stores. A total of 324 survey responses were used for the final analysis. The data were analyzed using factors analysis, reliability analysis, and multiple regression analysis with PASW 18.0. The results were as follows. First, the department store personality was composed of 3 factors; prestige, passion, sincerity. Service quality factors were defined as tangibility, responsiveness, and empathy. Second, the three dimensions of brand personality-prestige, passion and sincerity turned out to be influential factors affecting the customers' revisiting intention and recommendation intention. Also, tangibility and responsiveness of service quality factors had a significant influence on their revisiting intention, whereas tangibility, responsiveness and empathy factors had a significant influence on their recommendation intention. Third, the sub-dimensions of store personality and service quality had a different influence on the customers' revisiting intention and recommendation intention according to the department store brand.

• International Journal of Advanced Culture Technology
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• v.8 no.4
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• pp.306-317
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• 2020

This study aimed to identify the factors affecting elderly care willingness (ECW) of nursing students. A total of 313 nursing students participated in the study. Data were collected from May to June 2019 using Interpersonal Reactivity Index-Korean version, Semantic Differential Scaling for evaluating attitudes toward elders, Scale of Ageism, and Questionnaire for care willingness toward older adults. Data were analyzed by t-test, ANOVA, Pearson's correlation coefficient, and multiple regression using SPSS 21.0 Program. The factors with the most significant influence on the elderly care willingness was prejudice toward the elderly (β=-.30, p=.001), followed by attitude toward the elderly (β=-.25, p=.004), third year (β=-.23, p=.016), satisfaction with volunteer experience with the elderly (β=-.21, p=.008), satisfaction with nursing major (β=-.17, p=.032), and empathy (β=.16, p=.046). These factors explained 46% of the elderly care willingness. In conclusion, it is necessary to reduce prejudice against the elderly and develop positive attitudes toward the elderly to increase the willingness of nursing students to care for older adults. In particular, further study is required to increase the willingness of nursing students to care for the elderly through developing programs such as curriculums for positive contact experiences with the elderly and volunteer activities for the elderly.

• Journal of Korean Public Health Nursing
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• v.35 no.2
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• pp.211-223
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• 2021

Purpose: The purpose of this study was to understand the reconstruction experience of mothers who had recently experienced a late-school age daughter's menarche by utilizing a hermeneutic phenomenological research methodology based on Parse's human becoming theory. Data were collected using purposive and snowball sampling methods to recruit the mothers of elementary fifth- and sixth-grade girls recently experiencing menarche. The data were analyzed using Parse's research methodology. As a result, the mothers' experiences appeared as "the process of reconstructing the menarche-related values created by themselves by facing the child's menarche experiences and related responses along with the change of era." The key concepts of there construction experiences of the mothers were "experiencing an ambivalent feeling of pity and pride," "celebrating her instead of expressing concerns," "giving a traditional lesson of protecting oneself to a new generation," and "feeling empathy as a woman and also alienation due to the generational gap." These findings reveal the important roles and competencies of community and school nurses in terms of achieving a healthy and positive reconstruction experience for mothers and their daughters. Also, it is necessary to develop educational programs for mothers who are about to encounter their daughters' menarche.

• The Journal of the Korea Contents Association
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• v.21 no.2
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• pp.185-194
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• 2021

This study was conducted to identify the factors that influence students' disability acceptance attitudes in elementary schools in face of integrated education becoming common. For this study, a questionnaire survey was conducted on 472 students, from fourth to sixth grade, in three elementary schools in Jeollanam-do; furthermore a regression analysis was conducted using SPSS 23.0. The survey demonstrated that gender and grade did not have a significant effect on disability acceptance attitudes. Whereas empathy abilities, contact and knowledge of children with disabilities, respectively, influenced disability acceptance attitudes. Consequently, improving students' ability to empathize with others is more important than simply providing knowledge in itself. Thus, there is a need for the implementation of programs and education geared toward promoting empathy. Moreover, contact was found to have a negative impact on disability acceptance attitudes, suggesting the need to promote more positive disability-related experiences to elementary school students.

• Industry Promotion Research
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• v.6 no.1
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• pp.9-13
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• 2021

In order to suggest the factors to be managed for customer satisfaction management in the franchise hair salon industry, a survey was conducted on the customers' experiences toward consumers who have experience using domestic franchise hair shop service in Korea. An online survey was conducted for 1,000 consumers who had used the top five franchise hair salon services within 6 months of the survey. According to the result of research on service quality(SERVQUAL)'s 5 factors- tangibleness, responsiveness, assurance, reliability, and empathy, assurance has the greatest impact on satisfaction, followed by responsiveness, empathy, reliability, and tangibleness. The service quality satisfaction of the five companies surveyed was 3.77 out of 5, indicating that there is much room for future satisfaction. This study aims to provide information on which factors should be invested more with limited resources to improve customer satisfaction.