• 품질경영학회지
• /
• 제50권4호
• /
• pp.843-861
• /
• 2022

Purpose: This study explores the impact of digital transformation (DT) strategies on gaining a competitive advantage in interactive educational services. Methods: We develop a service value proposition model by analyzing educational service elements to confirm the impact of DT in the classroom through case studies. This study focuses on educational services that DT has a positive impact on organizational competitiveness by providing opportunities for customers to engage in operational processes. This case study summarizes competitiveness using SWOT (strengths, weaknesses, opportunities, and threats) analysis. Results: The findings of the case study indicate that DT-enabled competitive factors contribute to an organization's competitive advantage. The study results present key resource as social cloud services, data combination, content sharing, and products/services. The online application that collects user data about education and shares class and evaluation information creates a new class operational process in the field of educational service for a value proposition of collection-merging-sharing with social cloud function. Conclusion: The results of this study can be used as a good guideline for educational service providers interested in applying DT for improved customer satisfaction and educational organizations' competitiveness. In addition, the study findings provide theoretical and practical implications on SWOT approaches to changing the educational service provision ways through digital transformation.

• Journal of Information Processing Systems
• /
• 제19권5호
• /
• pp.702-712
• /
• 2023

Load balancing plays a crucial role in ensuring the stable operation of information management systems during periods of high user access requests; therefore, load balancing approaches should be reasonably selected. Moreover, appropriate load balancing techniques could also result in an appropriate allocation of system resources, improved system service, and economic benefits. Nginx is one of the most widely used loadbalancing software packages, and its deployment is representative of load-balancing application research. This study introduces Nginx into an educational administration system, builds a server cluster, and compares and sets the optimal cluster working strategy based on the characteristics of the system, Furthermore, it increases the stability of the system when user access is highly concurrent and uses the Nginx reverse proxy service function to improve the cluster's ability to resist illegal attacks. Finally, through concurrent access verification, the system cluster construction becomes stable and reliable, which significantly improves the performance of the information system service. This research could inform the selection and application of load-balancing software in information system services.

• 한국의상디자인학회지
• /
• 제19권3호
• /
• pp.89-97
• /
• 2017

The purpose of this study is to analyze the difference and influence of educational institutions and majors on education service quality, learning satisfaction, and educational institution loyalty, and to provide information on an Academic Credit Bank System appropriate for the two types of education institutions and learners. Looking at the difference in education service quality, learning satisfaction and educational institution loyalty, Lifelong Education Organizations of Universities showed positive awareness compared to Job Technical colleges. Especially, differences in awareness regarding quality of education facilities were largest, followed by educational institution loyalty and learning satisfaction. Looking at the difference in awareness according to educational institution and majors, learners at Lifelong Education Organizations of Universities had positive awareness compared to Job Technical colleges in terms of quality of facilities, learning satisfaction and educational institution loyalty. No difference was found according to major. Looking at the effect of awareness of education service quality on learning satisfaction and educational institution loyalty, factors of education service quality affected learning satisfaction in the order of education>administration>facilities for Lifelong Education Organizations of Universities, and the effect on educational institution loyalty was found in the order of administration> education with no effect shown by facilities. For learners at Job Technical colleges, factors of education service quality affected learning satisfaction in the order of administration>education>facilities. Influence on loyalty to educational institution was found in the order of administration>facilities>education.

• 품질경영학회지
• /
• 제45권1호
• /
• pp.11-24
• /
• 2017

Purpose: This study is on the priority for improving students satisfaction in university educational service. It explores the dimension of service quality and analyzes the relationship among quality elements, service satisfaction, and loyalty. Methods: This paper performs empirical studies by questionnaire survey. The Timko model is used for finding the degree of possible improvement of quality elements, and structural equation and regression models are used to analyze the effect of them on service satisfaction and loyalty. Also, explanatory factor analysis is used to investigate the quality determinants. Results: The quality dimension is composed of curriculum, employment support, interaction with outsiders, start-up support, learning support, counselling, and administration service. Curriculum, learning support, and administration service are positively correlated with service satisfaction, and service satisfaction has a positive effect on loyalty. Counselling service is an attractive element, and curriculum, start-up support, and learning support are indifferent elements. Conclusion: Comprehensive analysis shows that curriculum, academic advisor, and administration service have high priorities for improving educational service satisfaction.

• The Journal of Asian Finance, Economics and Business
• /
• 제8권9호
• /
• pp.91-100
• /
• 2021

Educational institutions play a critical role in national development through the advancement of skilled human resources and intellectual society. The number of higher educational institutions (HEIs) is increasing significantly in Bangladesh. Students have a number of options from which to select their preferred educational institutions. Hence, HEIs should think about the quality of services they provide to students. The objective of this study is to measure students' satisfaction and university reputation through service quality (SQ) in a private higher educational institution (PriHEI) in Bangladesh. Primary data was collected from 270 students of International Islamic University Chittagong (IIUC), Bangladesh, through a simple random sampling technique. In this study, data was analyzed through descriptive statistics, correlation, measurement model using confirmatory factor analyses, and structural equation modeling (SEM). The results showed that transport services have indirect but medical and physical facilities have both direct and indirect significant effects on overall students' satisfaction. Further, the administrative services and research facilities have significant indirect effects on overall students' satisfaction. Finally, the results of structural equation modeling (SEM) confirm that the reputation of the university is directly associated with overall students' satisfaction.

• 교육시설
• /
• 제9권2호
• /
• pp.5-13
• /
• 2002

The main objective of this research is to develop an experimental educational facility management information system that will be used for maintaining existing educational facilities in the elementary, junior high, and high schools. The development is based on the nationwide development plan of the education administration information system. The system developed is accomplished by use of Map-application Information System(MAPIS), an applied commercial software that combines Geographic Information System(GIS) with existing Information and Communication Technologies(ICT) such as Database system, Multimedia methodology, and Internet system. In order to figure out the features to be improved in the system developed, the research interviewed the educational facilities management in the Ministry of Education and P Local Education Authority. The authors suggest the functional improvement of the system based on the interview results.

• 교육시설
• /
• 제18권5호
• /
• pp.33-38
• /
• 2011

• International Journal of Computer Science & Network Security
• /
• 제22권7호
• /
• pp.294-300
• /
• 2022

The article highlights the European experience of innovative educational technologies of training management specialists. Based on existing strategies, relevant in the European educational space, the introduction of regulatory elements to maintain a balance between the traditional and innovative format of the educational process, which is typical for the Ukrainian education system is proposed. The article aims to single out educational and technological innovations into a separate cluster of managerial training at different levels in the context of the principles of the modern synergetic sociocultural paradigm. The main objectives of the work are to develop settings to ensure the effective functioning of innovative educational technologies. Among the synergetic principles of educational technologies, providing the formation of necessary competencies of future managers, are: self-organization, interdisciplinarity, nonlinearity, individuality, and technologization. The methods used in the scientific study can be attributed to the group of scientific synergetic methodology. So, the training of specialists in management, implemented in the European practice assumes the use of new educational strategies. These technologies provide both the necessary skills of different levels (hard-soft-digital skills) and the observance of value components (solidarity, ethics, inclusiveness, openness).

• 교육시설
• /
• 제3권3호
• /
• pp.5-13
• /
• 1996

The university administration building is one of the most important structure in campuses in terms of its functional roll providing all the institutional services and its symbolic value that represents the school. But we can still find many universities carrying on without administration buildings, And even though in the cases that have their own administration buildings, the architectural qualities of the buildings often can not meet the basic requirements for a worthwhile administration building. Because of its complex and complicated nature, planning and designing university administrative facilities are not an easy task to be successful. This study aims to provide the basic directions in designing university administration building through the survey of the facilities in the existing campuses.

• 품질경영학회지
• /
• 제47권4호
• /
• pp.807-822
• /
• 2019

Purpose: To increase the competitiveness of the university and improve the quality of education by providing education services that meet the student's satisfaction needs based on the education service quality survey of university students. Methods: A questionnaire consisting of 6 elements and 38 questions was prepared and students were surveyed. The importance and satisfaction ISA analysis was conducted. Results: The results of this study are as follows; there was a difference in the perception of importance and satisfaction by student characteristics regarding the results of educational service quality measurement. Working students need an extra effort in the educational environment and foreign students in student services. Conclusion: The importance of educational service quality-satisfaction survey should be used to identify the factors of educational service quality by student characteristics to improve student satisfaction, improve the quality of education, and support educational services with a strategic approach.