• Title/Summary/Keyword: e-service platform

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A Study on the Service Improvement through the Analysis of Current Status of e-Trade Platform Usage (전자무역 플랫폼의 이용현황 분석과 서비스 고도화 방안)

  • Lee, Sang-Jin
    • International Commerce and Information Review
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    • v.11 no.3
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    • pp.47-71
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    • 2009
  • In order to implement e-trade infrastructure through the radical innovation of trade process, e-trade platform which is called 'uTradehub' has been developed for three years. After pilot operation of this platform in 2007, the formal service of e-trade such as logistics, customs and foreign exchanges had been provided in 2008. However, the usage of e-Trade platform is not the level of users' satisfaction because trade-related communities have not actively participated into e-trade platform and several functions with users requirements are necessary to develop additionally. In this regard, there are strong demands to suggest some strategies for application and usage proliferation of e-trade platform. Therefore, this paper would like to evaluate the current status of e-trade platform service and usage by the theoretical consideration of preceding researches and practical analysis of statistical data. Then, it will explore several service improvement ideas in terms of system supplementation and integration, electronic documents standardization, radical change of using fee, global connection, user oriented education and advertisement.

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A Study on the Basic Requirements and Operation Plan of E-trade Platform (전자무역 플랫폼의 기본요건과 운영방안에 관한 연구)

  • Lee, Sang-Jin
    • International Commerce and Information Review
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    • v.6 no.2
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    • pp.107-127
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    • 2004
  • The rapid development of internet information technology has increased interest in e-Trade these days, but it is not activated greatly up to now. In order to promote e-Trade, it is essential to construct cooperative process such as connecting systems among trade related parties. Building e-Trade platform which is based on the infrastructure of the past trade automatic system is key point of promoting e-Trade. To do this, a study on the basic concept and specific components of e-Trade platform is needed absolutely. At this point of view, after this paper has examined domestic and foreign studies on the fundamental technologies about electronic commerce, it drew several key technologies that could be applied to e-Trade considering the current IT trend. Then it evaluates these technologies according to Technology Reference Model(TRM) of the National Computerization Agency. This will help us to show the operation strategy as well as the concept of future e-Trade platform and its composition. On the basis of the theoretical background, this paper classified NCA's technology model into 6 fields, which are application. data, platform, communication, security and management. Considering the key technologies, e-Trade platform has to be mutually connected and accept international standards such as XML. In the aspect of business side, trade relative agencies' business process as well as trading company's process has to be considered. Therefore, e-Trade platform can be classified into 3 parts which are service, infrastructure and connection. Infrastructure part is compared of circulating and managing system of electronic document, interface and service framework. Connecting service (application service) and additional service (application service) consist of service part. Connecting part is a linking mutual parts and can be divided into B2B service and B20 service. The organization operating this e-trade platform must have few responsibilities and requirements. It needs to positively accept existing infrastructure of trade automatic system and improving the system to complete e-trade platform. It also have to continuously develop new services and possess ability to operate the system for providing proper services to demanders. As a result, private sector that can play a role as TTP(Third Trust Party) is adequate for operating the system. In this case, revising law is necessary to support the responsibility and requirement of private sector.

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Development of e-Service Quality Models for Mobile SNS Platform Analysis (모바일 SNS 플랫폼 분석을 위한 e-서비스 품질 모형의 개발)

  • Kim, Chong Su
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.37 no.4
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    • pp.90-97
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    • 2014
  • The mobile SNS is a promising e-service platform of the future. However, measuring its service quality is a challenge. An appropriate model for measuring service quality is required. This paper proposes e-service quality models for analyzing mobile SNS platform quality, based on previous service quality researches. An empirical study is performed on the proposed models. The results show that constructs of existing e-service models such as responsiveness and assurance do not fit the mobile SNS platform, and that loyalty and value are better measures for mobile service quality.

A Study on an e-Service Platform for Financial Institutions (금융 기관을 위한 e-서비스 플랫폼 연구)

  • 송영효
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2002.11a
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    • pp.136-160
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    • 2002
  • Most important to financial institutions is to provide well designed and built services to the customers by accessing their core bank systems and affiliated systems in their partners. This will be essential to introduce new products and services and still be able to count on legacy and collaborative affiliated systems. Winning the war on such service competitions among financial institutions is attainable by seizing the "e-bank" opportunities in B2Bi and CRM (Customer Relationship Management). Such application integrations among systems and "e-bank" services need to be available in the new IT environment. In this article, an If and service architecture adopting unified e-business services platform is proposed. This architecture is able to achieve application integrations among legacy, affiliated, and e-business systems and services. We derive an architecture in unified e-business services platform by investigating current and future e-business services platforms involved in domestic and global international banks. Several financial interchange standards which are involved in B2B business of e-procurement, e-placement, e-payment are also investigated.

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Design of Cloud Service Platform for eGovernment

  • LEE, Choong Hyong
    • International Journal of Internet, Broadcasting and Communication
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    • v.13 no.1
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    • pp.201-209
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    • 2021
  • The term, eGovernmen or e-Government, uses technology communications devices such as computers and the Internet to provide public services to citizens and others. The eGovernment or e-government provides citizens with new opportunities to access the government directly and conveniently, while the government provides citizens with directservices. Also, in these days, cloud computing is a feature that enables users to use computer system resources, especially data storage (cloud storage) and on-demand computing power, without having to manage themselves. The term is commonly used to describe data centers that are available to many users over the Internet. Today, the dominant Big Cloud is distributed across multiple central servers. You can designate it as an Edge server if it is relatively close to the user. However, despite the prevalence of e-government and cloud computing, each of these concepts has evolved. Research attempts to combine these two concepts were not being made properly. For this reason, in this work, we aim to produce independent and objective analysis results by separating progress steps for the analysis of e-government cloud service platforms. This work will be done through an analysis of the development process and architectural composition of the e-government development standard framework and the cloud platform PaaS-TA. In addition, this study is expected to derive implications from an analysis perspective on the direction and service composition of the e-government cloud service platform currently being pursued.

An Empirical Analysis of the Relationship Between Traits of e-Commerce Platform and Intention to Use Platform Extended Service Based on Value-Attitude-Behavior : The Moderating Effect of Network Impact (VAB 모델을 기반으로 한 e-커머스 플랫폼 특성과 플랫폼 확장 서비스 이용 의도 사이의 실증연구: 네트워크 효과의 조절 효과를 중심으로)

  • Lee, Min Young;Kim, Sang Hyun;Park, Hyun Sun
    • The Journal of Information Systems
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    • v.31 no.2
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    • pp.289-320
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    • 2022
  • Purpose The purpose of this study is to empirically investigate impacts of e-Commerce traits on intention to use platform extended services based on Value-Attitude-Behavior(VAB) framework as well as the moderating effect of network impact as the current e-Commerce platforms provide more extended services to their customers. Design/methodology/approach The research model was developed based on the literature review and VAB framework in order to empirically investigate impacts of e-Commerce platform characteristics. The survey was conducted in order to test proposed hypotheses. 298 collected responses were analyzed for the structural equational modeling(SEM) with SmartPLS 3.0. Findings Findings show that all proposed hypotheses were supported with exception of responsiveness. Among five constructs represented as e-Commerce platform characteristics, product variety had a highest impact on platform value. In addition, this study confirmed that the variable - network effect - strength the relationship between platform attitude and intention to use extended service.

Activating Public Service Delivery Platforms: A Case of Social Service e-Voucher (공공서비스 전달 플랫폼의 활성화 요건: 사회서비스 전자바우처 사례연구)

  • Eo, Gwangsu;Nam, Taewoo
    • Journal of Digital Convergence
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    • v.18 no.7
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    • pp.21-29
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    • 2020
  • This study aims to explore the characteristics of platform for social service delivery and the electronic voucher system as an instrument for the delivery. The paper discusses the concept and characteristics of platform and reviews the factors by which firms migrate to platform. Social service e-vouchers are an example of a government platform that pays e-vouchers to consumers and gives them the choice of services. Then it analyzes the case of platform establishment to deliver social services. The demand on welfare services has changed with demographic structure. The change in demand requires innovation in the social service delivery system and adoption of strategies to move to the platform. Factors that enabled the social service delivery platform to build both demand and supply sides include access to employment policies, industrial connection, workforce training, and requirements for social service eligibilities.

Implementation of the Shore-based Maritime Information Service Platform for e-Navigation Strategic Implementation Plan (e-Navigation 전략 이행 계획 대응을 위한 Shore 기반 해상정보 서비스 플랫폼 구현)

  • Jang, In-Sung;Kim, Min-Soo
    • Journal of Navigation and Port Research
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    • v.39 no.3
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    • pp.157-163
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    • 2015
  • Recently, there has been much interest in the e-Navigation that applies a variety of digital devices to shipboard thanks to the high interest to maritime safety and the rapid development of ICT technologies. The e-Navigation proposes a new ICT paradigm in maritime information service and maritime safety. This study proposes the shore-based maritime information service platform that enables the converged services of various kinds of maritime data and the standard ENC based on IHO S-100. The proposed maritime information service platform enables the harmonized integration, presentation and web services of ENC, sensed data such as AIS, ocean weather and currents, and geospatial data. Also, the platform enables the mobile maritime information service through WebApp or App software operating in mobile devices of smart phone or web pad. Finally, the proposed platform accommodates the standard ENC of the existing S-57 and the new S-101, and the standard web services of WMS and WMTS of ISO 19100 and OGC.

Conceptual Typology for Platform Service Ecosystems (플랫폼서비스 생태계의 개념적 유형화)

  • Kim, Dohoon
    • Journal of Information Technology Services
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    • v.15 no.1
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    • pp.299-319
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    • 2016
  • This study first introduces platform services and their business models. On the basis of the concepts of business ecosystem, we present a framework for distinguishing types of the platform service business models. Two key characteristics of business ecosystems-ecosystem configuration and value production process-are employed as fundamental dimensions for constructing typology. In particular, we also present the notion of value ecosystem, where not a single platform provider but a federation of platforms constitutes a virtual platform and completes a service system. The value ecosystem represents two distinct types of platform service business models : meta-platform ecosystem and platform coalition ecosystem. They show different governance structure in the platform federation and service flows across the ecosystem. We present detailed analyses of these two value ecosystems focusing on relevant cases of e-payment FinTech : Apple Pay as an example of meta-platform and Kakao Pay for platform coalition. Our conceptual typology contributes to platforms' proper strategy formulation and presents policy implications to, for example, platform neutrality.

Developing a Platform of Platform for Disaster Technology and Information Sharing (재난기술·정보 공유를 위한 글로벌체계 플랫폼 개발)

  • Lee, Young Jai
    • Journal of Korean Society of Disaster and Security
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    • v.5 no.1
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    • pp.13-19
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    • 2012
  • This paper introduces platform of platform (POP) for global network on climate adaptation change and disaster risk reduction (CCA/DRR). The POP consists of disaster prevention technology e-market platform, e-learning platform, information sharing platform, and monitoring platform for AMCDRR action plan. The POP is developing based on Korean e-Government standard framework and supports Web and mobile service. Additionally the POP uses special product and technology to search and classify data about CCA/DRR.