• Title/Summary/Keyword: e-marketing

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A Study of E-commerce-based Capabilities of Small Firms with Cloud Computing Techniques

  • Zhou, Xuesong;Kim, Kyung-Tae
    • Journal of Information Technology Applications and Management
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    • v.27 no.4
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    • pp.21-36
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    • 2020
  • E-commerce represents the acquisition and sale, or the transmission of funds or data through an electronic platform. E-commerce is a paradigm shift that influences marketers and customers to improve current market processes. The significant challenges in e-commerce are the accuracy and performance factors during a business transaction, which has been substantially enhanced using Cloud Computing Techniques (CCT). The growth of e-commerce management has been increased due to massive internet penetration, and particularly small and emerging companies are increasingly using this alternative as a differentiated business model. E-commerce has significant environmental impacts and highly utilized in today's market scenario. Further, the replacement has not been thoroughly explored. Current research has been carried out to describe the e-commerce scenario to analyze market trends. This study further discusses the essential variables to the performance of market models for e-commerce. For example, e-procurement of products/services, electronic supply chain management, e-distribution and selling support (supplier connections, e-fulfilment) and online e-auctions (transactional) can represent important e-commerce capabilities, which can contribute to marketing strategy implementation effectiveness, resulting in higher export performance.

A Stochastic Analysis of VOC Emissions from the Distribution Process of the Gasoline

  • Han, Wha-Jin;Song, Yanghoon;Cho, Yongsung
    • Journal of Korean Society for Atmospheric Environment
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    • v.17 no.E4
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    • pp.163-168
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    • 2001
  • Estimating the emission rate of VOCs from a gasoline industry at national level can be a challenging take even though the estimation is mean-based. However, using the procedures in the US EPA AP-42 guidelines, it is possible to approximate the mean industry emission rate once enough data are available. However, this estimate can be misled in the sense that there exist many stochastic factors in the EPA\\`s estimation procedures and also throughout the marketing channels of gasoline industry. Addressing the stochasticity problem in EPA\\`s procedure is hard to tackle because the detailed data needed to execute the estimation are not usually available even from refiners. Instead, this research tries to stay focused on the second type of stochasticity issue, raised from the mean0based metrological and marketing practice data collected from the 4 major refiners. To do so emission raters from each marketing channels (8 marketing points by 3 transportation types and by storage facilities of 4 refiners) are estimated monthly, following AP-42 procedures and using Tank 4.0. Once these estimates are acquired, the distribution of VOC emission rate for each marketing channel of all 4 refiners is estimated through simulation method using @Risk. The mean-based emission rates are weighted by company quantities to estimate the emission rate from the whole gasoline industry. Simple economic implication is provided, based on the result. This study found that, on the mean-bases, about 0.66% of gasoline marketed are evaporated into air. Considering the stochasticity in the estimation, about 90% of simulation results fell into the range of 0.65 to 0.68%. For 90% chance, the estimated economic loss is $54.65 million to $57.17 million, not counting the cost caused by air quality degradation and associated health impact.

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Marketing service activation strategies for the floral market products in the cyber shopping mall environment (사이버 쇼핑몰 환경에서 꽃시장 상품의 마케팅 활성화를 위한 서비스 전략)

  • Shin, Seong-Yoon;Lee, Hyun-Chang
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.8
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    • pp.149-156
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    • 2013
  • TAmong various forms of online shopping with the development of online shopping and the rapid growth of IT technology, the intense competition also more deepen. The strategies for differentiated marketing and features for competitiveness of businesses in the online and offline shopping areas are required that our marketing target be settled the flower marketing by analyzing. In case of the flower market, the movement of the market from offline market to online market has been occurred and processed concurrently. Market entry and competitiveness of small companies is becoming very difficult because larger companies have been formed national market networks. Therefore, in this research, we suggest ways to enhance flower delivery service to the market from the top ranked site analysis, market situation analysis and service strategy plan for the activation of the online flower market. Also, we describe how to realize the above mentioned strategies through a site building. We can expect to strengthen flower market activation and competitiveness through the flower delivery service enhancement.

The interaction effect of descriptive norm message and regulatory focus in online context of franchise system (프랜차이즈 시스템의 온라인 맥락에서 서술적 규범 메시지와 조절초점의 상호작용 효과)

  • Kim, Sae-Rom;Lee, Dong-il
    • The Korean Journal of Franchise Management
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    • v.9 no.2
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    • pp.31-38
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    • 2018
  • Purpose - In recent years, many companies include franchises have acquire customers by making an online stores and they are carrying out permission marketing activities with e-mail and SMS. Permission marketing requires voluntary customer approval for receiving commercial messages such as cross-selling and upselling. Therefore, it is necessary for the business to induce the customer's acceptance. The purpose of this study is to examine which type of different messages can affect higher in consumer persuasion. Thus, we investigated the impact of descriptive norm message on intention of reception in an online store context, and its interaction with chronic regulatory focus. Research design, data, and methodology - This study hypothesized that the descriptive norm message would affect positive influences to consumers' intension of reception. Specially, this study inquired into whether the interaction effect between descriptive norm and regulatory focus. To verify the hypothesis, we conducted 2 × 2 between-subject factorial design with message type (general message and descriptive norm message) and regulatory focus(promotion focus and prevention focus) as independent variables. Participants of the experiment were assigned to one of 2 kind experimental situations randomly according to characteristics of message type. A total of 131 participants (descriptive norm message: 65, general message: 66) responded for this study. The data were analyzed using frequency analysis, exploratory factor analysis, and two-way ANOVA. Result - The results of the study are as follows. First, we found main effects of the descriptive norm message. The intention of reception were significantly higher in the descriptive norm message rather than general message as in previous researches. Second, interaction effect between the descriptive norm message and regulatory focus was significant. The prevention focus (vs. promotion focus) were hight in a positive behavior intention when the descriptive norm message was given. Conclusions - This study verifies the main effect and interaction effect of descriptive norm message and regulatory focus on the consumers' intention of reception in permission marketing, and persuasive message in the online store context. The results of this study will provide various advantages to companies that want to establish long lasting relationship with customers by carrying out permission marketing in the future.

An RBMS-based Approach for Efficient Trade Process Change Management: Focused on Export and Import Customs Operations (무역 프로세스의 효율적 변화 관리를 위한 RBMS기반 접근법 : 수출입 통관 업무를 중심으로)

  • Yang, Kun-Woo;Cho, Hyuk-Soo
    • International Commerce and Information Review
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    • v.11 no.3
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    • pp.25-45
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    • 2009
  • The e-Trade environment has enabled the complex trade processes to be automated using e-Trade information systems, which had been manually processed through many trade-related parties in the past. Korea has completed the development of the most advanced e-Trade platform called "u-Trade Hub," which can process automatically all the trade-related activities from marketing to payment. It is anticipated for the world trade environment to have more FTAs throughout the world and this will complicate the trade processes more and more in the future. This means the constant cost-bearing updates of the e-Trade environment to adapt the process changes brought by new FTAs with other countries. In this paper, we propose the systematic approach to easily as well as less costly adapt the possible trade process changes resulted from the future FTAs by adopting a rule base management system. The prototype system to test the applicability of the proposed approach is developed using Win-Prolog 4.8 environment.

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A Study on Comparison of Excellence Among of P-Model, E-Model, and GAP-Model

  • Cho, Yoon-Shik;Doh, Min-Sun
    • Journal of the Korean Data and Information Science Society
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    • v.19 no.3
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    • pp.893-901
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    • 2008
  • The disconfirmation paradigm is the earliest researched and the most deeply researched of all the paradigms in marketing. Disconfirmation paradigm deals with the influence of expectation, perceived product performance, and the discord between the two on consumer satisfaction. The GAP-Model is based on the disconfirmation paradigm that tries to understand the effect of the gap between before purchase expectations and after purchase perceptions of the product performance on dependent variables such as customer satisfaction. The purpose of this research is to test whether regression coefficients of a P-Model(performance only model), an E-Model(expectation only model) and GAP(P-E)-Model are equivalent in explaining service value and loyalty. The Chow's F-Test is used to test the excellence of the 3 models. As a result of comparison and analysis, P-Model showed more excellence of service value and loyalty than E-Model or GAP-Model.

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Diffusion of Internet Shopping Behavior:A Longitudinal Study for Experienced Shoppers

  • Kim, Tae-Hwan
    • International Commerce and Information Review
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    • v.7 no.3
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    • pp.77-94
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    • 2005
  • This paper object is application of electronic Customers Relationship Management(e-CRM) for buyer relationship commitment in korea export firms. So, I'd like to suggest some applications of e-CRM needed to strengthen the export firms in korea. These applications are as follows First, the export companies are required to e-CRM logical architecture that is needs to achievement of buyer relationship commitment. Second, Buyer data source is classify in to three large group by outside data, transaction data and support data. Third, a concept and function of buyer information database. Fourth, e-CRM campaign management for export marketing. Fifth, interaction of buyer and customizing. finally, a point to be considered of korea export companies are national character, data mining out of buyer information database, difference of data gathering and sustaining up date of buyer's new information.

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A Study on Efficient Use of E-mail Marketing - For Improving Customer Preference - (E-mail 마케팅의 효율적 활용에 관한 연구 - 고객선호도 제고를 중심으로 -)

  • Jung, Ho-Hyun;Yang, Kyung-Sik;Kim, Hyun-Soo
    • 한국IT서비스학회:학술대회논문집
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    • 2003.05a
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    • pp.629-635
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    • 2003
  • 최근 많은 기업에서 e-mail을 기업의 홍보 및 마케팅 수단으로 활용하고 있다. 하지만 스팸메일로 인해 광고메일의 많은 장점들이 퇴색되고, 커다란 사회문제로까지 여겨지고 있다. 본 연구는 고객의 광고메일에 대한 반응율을 높이기 위해 고객이 선호하는 광고메일의 특성을 파악하고, 기업의 e-mail을 통한 마케팅 수행 시, 효과적인 광고메일의 구성 방안을 제시한다. 연구 결과, 광고메일 구성 시 고객의 반응율을 높이기 위해서는 메일의 제목, 보낸 사람, 컨텐츠, 발송 주기 등을 고려해야 하는 것으로 나타났으며, 선호하는 메일제목의 형태는 대체로 강의나 기사형태인 것으로 나타났다. 또한, 회사명이나 브랜드와 같은 공신력 있는 발신자명을 사용하는 것이 실명이나 e-mail주소를 사용하는 것보다 효과적이며, 컨텐츠의 형태는 비주얼한 형태로 구성하는 것이 일반 텍스트나 HTML형태 보다 효과적인 것으로 나타났다.

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Study on the Application of Decision Trees for Personalization based on e-CRM (e-CRM에서 개인화 향상을 위한 의사결정나무 사용에 관한 연구)

  • 양정희;한서정
    • Journal of the Korea Safety Management & Science
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    • v.5 no.3
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    • pp.107-119
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    • 2003
  • Expectation and interest about e-CRM are rising for more efficient customer management in on-line including electronic commerce. The decision-making tree can be used usefully as the data mining technology for e-CRM. In this paper, the representative decision making techniques, CART, C4.5, CHAID analyzed the differences in personalization point of view with actuality customer data through an experiment. With these analysis data, it is proposed a new decision-making tree system that has big advantage in personalization techniques. Through new system, it can get following advantage. First, it can form superior model more qualitatively in personalization by adding individual's weight value. Second it can supply information personalized more to customer. Third, it can have high position about customer's loyalty than other site of similar types of business. Fourth, it can reduce expense that cost marketing and decision-making. Fifth, it becomes possible that know that customer through smooth communication with customer who use personalized service wants and make from goods or service's quality to more worth thing.

An analysis on the characteristics of digital life reflected in web sites (웹사이트에 나타난 디지털 라이프의 특성 분석)

  • 조명은;김현경;이현수
    • Journal of the Korean housing association
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    • v.12 no.2
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    • pp.181-190
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    • 2001
  • The purpose of this study is to analysis web sites which relate to housing environment on Internet and to suggest guidelines which are needed in digital life. Data are in 53 web sites searched by housing environmental word such as people, living, town and so on. The web sites are analyzed by key words. The results of this study were as follow: The web sites are divided into e-housing community, e-housing management, e-housing workplace and e-housing design. These are the digital life of new type. E-housing community sitess key words are 3D virtual world, chatting, information, service, community etc. E-housing community is related to making new wired community cross time and space. E-housing management sitess key words are guard management, apartment management, building management etc. E-housing management sites provide the useful information of housing management. E-housing workplace sitess key words are virtual office. conference etc. E-housing workplace sites enable us to work in cyberspace. E-housing design sitess key words are design, interior, furniture etc. E-housing design sites provide marketing, consulting and designing in relation to the house. The web life style on cyberspace is common and makes many changes happen in house life and environment.

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