• 제목/요약/키워드: e-commerce user

검색결과 331건 처리시간 0.028초

전자상거래 평가모형에 관한 연구 : 인터넷 비즈니스모델을 중심으로 (Study on E-commerce Evaluation Model : Focused on "Internet Business Model")

  • 이영민
    • 유통과학연구
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    • 제14권1호
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    • pp.85-91
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    • 2016
  • Purpose - Recently, the importance of rapid change in business models is more and more increasing as the change of information technology environment. Therefore, a variety of business models have emerged. On the other hand, there is no company that can generate revenue. Many enterprises are still maintained while they are changing only their appearance of the business model. Business model is important in e-commerce. However, a lot of researches are targeted only in Web sites. Thus, e-commerce companies do not have the infrastructure for measuring and business models. The purpose of paper is to evaluate factors which are related with the structuring of the e-commerce success. And it proposed a financial items and non-financial items. From the perspectives of administrators and managers, the paper researches the possibility for E-Commerce Evaluation Model as a valuable criteria in measuring business model. Research design, data and methodology - The methods are taken by the classification for the type of business-to-business transactions, transactions subject, and the degree of integration and innovation capabilities. Financial and Non-financial value is used to build E-Commerce Evaluation Model. Evaluation items in Administration's perspective are composed with enhance the effectiveness of the mission, improving efficiency of the administration, and control of costs. Evaluation items in the customer's perspective were measured by customer participation and cooperation with customer Satisfaction. In the case of researching the information system's perspective, three criteria are used such as adequacy of the development process, improvement of the quality of service, and maintenance of standardized information technology. In researching for the ICT competence's perspective, evaluation items were composed of enhanced user capabilities, utilizing new technologies, and empowerment of information workers. Results - In this paper, E-Commerce Evaluation Model with financial and non-financial perspectives shows the possibility to be criteria in the case of measuring business model. Moreover, it gives the positive expectation to be successful criteria. But the research may have ambiguity in its essential concept because it cannot avoid the limitation in selecting evaluation tools from merely the model. It is impossible to exclude the possibility in omitting specific properties which may take place in actual case study. Therefore, In hereafter research, it is necessary to include actual case study research in selecting evaluation tools in order to improve the limit point. Actual measurement items which are derived from actual case study should be subdivided, and it would be more effective to complete the research. Conclusions - In rapid change in business models, there are various kinds of business models. But it is general situation that companies which adopted business models have not brought in revenue. For this reason, E-Commerce Evaluation Model is needed as an important factor for the structuring of the e-commerce success. Although it has the limitation in selecting evaluation tools from model, E-Commerce Evaluation Model proposes the implication for measuring business models as a valuable criteria.

전자계약에 관한 국제협약 예비초안의 논점과 특징에 관한 고찰 (The Issues and Characteristics of the Preliminary Draft Convention on International Contracts Concluded or Evidenced by Data Message)

  • 최석범;박종석
    • 통상정보연구
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    • 제5권1호
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    • pp.85-100
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    • 2003
  • Legal rules applying to the commerce and international commerce in particular contracts, proper law, jurisdiction and so on, have improved with time and experience. Engaging in e-commerce on the World Wide Web may expose the company to the risk of being sued in any foreign country where Internet user can establish a legal claim. The modem law of contracts is highly sophisticated and difficult to understand. With contracts created in cyberspace, the basic rules are no difference that we can find. However, there are situations in e-commerce that are altogether new and to which the existing rules cannot apply. Here uncertainty and business risk is too high for trading partners to deal with certainty. Therefore existing law must change to e-commerce law so that it provides certainty and enforceability over e-commerce. UNCITRAL Working Group on Electronic Commerce prepared the Preliminary Draft Convention on [International] Contracts Concluded or Evidenced by Data Message from the thirty-ninth session in 2002 which applies to international contracts concluded or evidenced by means of data messages. An electronic contract is concluded when the acceptance of an offer becomes effective, and an offer becomes effective when it is received by the offeree, and an acceptance of an offer becomes effective when the indication of assent is received by the offeror according to this Convention. Electronic contract may be concluded by the interaction of an automated computer system and natural person or by the interaction of automated computer systems, and a contract formed by a natural person that accesses an automated computer system of another person has no legal effect in case the neutral person made a material error in a data message.

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ebXML CPP/CPA 문서 편집기 설계 및 구현 (Design and Implementation of an ebXML CPP/CPA Editor)

  • Moonyoung Chun;Soo-Young Oh;HyeonSung Cho;Hyun-Kyu Cho
    • 한국전자거래학회:학술대회논문집
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    • 한국전자거래학회 2001년도 International Conference CALS/EC KOREA
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    • pp.241-251
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    • 2001
  • B2C e-commerce is now sufficiently stable. Judging from its success, we can expect B2B to similarly improve business processes for a better return on investment. To achieve B2B e-commerce, many consortia have been trying to develop a B2B framework. As a result, the ebXML is started as an international standard for B2B e- commerce based on XML. The exchange of information between two parties requires each party to know the other party's supported business collaborations, the other party's role in the business collaboration, and the technology details about how the other party sends and receive messages. In some cases, it is necessary for the two parties to reach agreement on some of the details. The ebXML CPP and CPA specification defines how to describe these. In this paper, we'll describe our design and implementation of an ebXML CPP and CPA editor which enables each party to create and edit his profiles and which automatically composites two CPPs. Although it is possible to create and edit CPP and CPA documents with general-purpose XML editor, it is not easy to create and edit CPP and CPA documents with a general-purpose XML editor. Moreover, the detailed procedures for CPA formation from CPPs are currently not provided in the specification. Therefore, we propose two approaches for a CPA formation in addition to easy-to-use user interface.

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전자무역 플랫폼의 이용현황 분석과 서비스 고도화 방안 (A Study on the Service Improvement through the Analysis of Current Status of e-Trade Platform Usage)

  • 이상진
    • 통상정보연구
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    • 제11권3호
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    • pp.47-71
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    • 2009
  • In order to implement e-trade infrastructure through the radical innovation of trade process, e-trade platform which is called 'uTradehub' has been developed for three years. After pilot operation of this platform in 2007, the formal service of e-trade such as logistics, customs and foreign exchanges had been provided in 2008. However, the usage of e-Trade platform is not the level of users' satisfaction because trade-related communities have not actively participated into e-trade platform and several functions with users requirements are necessary to develop additionally. In this regard, there are strong demands to suggest some strategies for application and usage proliferation of e-trade platform. Therefore, this paper would like to evaluate the current status of e-trade platform service and usage by the theoretical consideration of preceding researches and practical analysis of statistical data. Then, it will explore several service improvement ideas in terms of system supplementation and integration, electronic documents standardization, radical change of using fee, global connection, user oriented education and advertisement.

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An Empirical Study on Information Technology Acceptance for e-Commerce Back-office Systems in Developing Countries

  • Tumibay, Gilbert M.;Kim, Chong-Su;Sung, Kyung
    • Journal of information and communication convergence engineering
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    • 제7권4호
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    • pp.431-436
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    • 2009
  • Gains promised by the introduction of e-commerce back-office systems are not easily realized due to poor technology acceptance, especially in developing countries. This study aims to analyze factors which affect information technology acceptance in developing countries. A research model based on TAM is proposed, and it is empirically tested for the hypotheses of factors which affect the acceptance behavior. The result shows that antecedents such as user training influence the technology acceptance in different ways. This study may help accelerate the adoption of back-office systems in developing countries.

E-Commerce 포탈에서 향상된 개인화 추천 기법 (An Improved Personalized Recommendation Technique for E-Commerce Portal)

  • 고평관;;김영국;강상길
    • 한국정보과학회논문지:컴퓨팅의 실제 및 레터
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    • 제14권9호
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    • pp.835-840
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    • 2008
  • 본 논문에서는 고객의 다양한 행동 분석을 통해 e-commerce 포탈에서 향상된 개인화 기법을 제안한다. 고객의 행동은 "상품 구매" '장바구니에 상품 추가", "상품 정보 확인" 세가지로 구분하였다. 추천된 상품에 대한 평점을 측정하기 위해 사용자의 행동을 암묵적으로 추적한다. 제안하는 추천 기법은 Cross Correlation Coefficient를 변형하여 비슷한 선호도를 가진 고객들을 분류한 후 대상 고객이 선호하는 상품과 비슷한 선호도를 가진 고객들의 상품 유사도를 측정한다. 본 시스템의 가장 주목할만한 특징은 고객의 행동을 바탕으로 상품에 대한 평점을 암묵적으로 계산하는 것이다. 상품의 선호도에 대하여 고객의 직접적인 대답을 요구하면 고객들이 불편함을 느낄 수 있기 때문에 고객의 행동을 통하여 상품에 대한 선호도를 반영한다. 실험결과 부분에서 우리의 시스템과 협업 필터링을 기반으로 한 다른 기법의 비교를 통하여 각 기법들의 장단점을 보일 것이다.

RFM 기법과 연관성 규칙을 이용한 개인화된 전자상거래 추천시스템 (Personalized e-Commerce Recommendation System using RFM method and Association Rules)

  • 진병운;조영성;류근호
    • 한국컴퓨터정보학회논문지
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    • 제15권12호
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    • pp.227-235
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    • 2010
  • 이 논문은 RFM 기법과 연관성 분석을 이용한 개인화된 전자상거래 추천 시스템을 제안한다. 제안된 전자상거래 추천시스템은 사용자의 평가 자료에 의존하지 않고 묵시적인(Implicity)방법을 이용하여 고객정보와 구매이력 정보를 기반으로 RFM(Recency, Frequency, Monetary) 기법을 이용한 고객 세분화와 교차판매(cross-sell)관계를 찾는 연관성 분석을 이용한 개선된 시스템이다. 또한 고객군별 구매특성 분석을 통하여 효율적인 마케팅 전략과 고객관계관리(CRM: Customer Relationship Management)방법을 제시한다. 현업에서 사용하는 데이터 셋을 구성하여 실험 및 평가를 통해서 효용성을 입증 및 평가하여 일대일 웹 마케팅을 실현하였다.

전자거래 인증서 관리를 위한 ClientCA 운영 메커니즘 설계 (Design of ClientCA Operation and Mechanism for e-Commerce Certificate Management)

  • 김점구;나상엽
    • 융합보안논문지
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    • 제4권2호
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    • pp.85-90
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    • 2004
  • 인증서는 PKI 시스템에서 사용자 인증 서비스를 제공하기 위한 중요한 매체이다. 본 논문에서는 인증서를 효율적으로 활용하는 방법의 일환으로 ClientCA라 불리는 도구를 전자거래 인증에 적용하는 방법을 제안하였다. 각종 인증서의 효율적인 관리와 활용을 통해서 정보화 시대의 근간을 이루고 있는 사용자 인증에 대한 서비스를 보다 효율적으로 이용할 수 있을 것이다. 특히, ClientCA는 특정 목적을 지니고 운영하는 소규모 단위의 PKI 시스템에 효율적으로 접목시켜 사용할 수 있음을 본 논문을 통해서 알 수 있게 된다.

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Design and Implementation of Dynamic Recommendation Service in Big Data Environment

  • Kim, Ryong;Park, Kyung-Hye
    • Journal of Information Technology Applications and Management
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    • 제26권5호
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    • pp.57-65
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    • 2019
  • Recommendation Systems are information technologies that E-commerce merchants have adopted so that online shoppers can receive suggestions on items that might be interesting or complementing to their purchased items. These systems stipulate valuable assistance to the user's purchasing decisions, and provide quality of push service. Traditionally, Recommendation Systems have been designed using a centralized system, but information service is growing vast with a rapid and strong scalability. The next generation of information technology such as Cloud Computing and Big Data Environment has handled massive data and is able to support enormous processing power. Nevertheless, analytic technologies are lacking the different capabilities when processing big data. Accordingly, we are trying to design a conceptual service model with a proposed new algorithm and user adaptation on dynamic recommendation service for big data environment.

자연스러운 범용 O2O 애플리케이션 사용자 인터페이스를 위한 상품 정보 자동 분류 (Automatic Classification of Product Data for Natural General-purpose O2O Application User Interface)

  • 이하나;임은수;조영인;윤영
    • 한국정보처리학회:학술대회논문집
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    • 한국정보처리학회 2016년도 추계학술발표대회
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    • pp.382-385
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    • 2016
  • 본 논문은 현재 영역 별로 파편화된 여러 O2O(Online to Offline) 서비스들을 통합적으로 제공하기 위해 자연어를 통한 NUI(Natural User Interface)를 개발하여 사용자가 명시한 상품 정보의 항목을 자동으로 분류하고자 한다. 이를 위해 e-commerce 도메인 정보 학습에 적합한 나이브 베이즈 분류(Naive Bayes Classifier) 알고리즘을 사용한다. 학습에는 미국 e-commerce 사이트 Groupon의 상품 정보와 분류 체계를 사용하며, 학습 데이터의 특징을 분석하여 상품 정보에 특화된 학습 데이터 정제 및 TF-IDF(Term Frequency-Inverse Document Frequency)를 통한 단어 별 가중치를 적용하여 알고리즘의 정확도를 향상시킨다.