• Korean Medical Education Review
• /
• v.16 no.1
• /
• pp.7-10
• /
• 2014

Portfolios have gained attention in medical education as a tool for promoting student learning and assessment since Miller's call for better tools for assessing students' clinical competencies. This paper reviews the development and use of e-portfolios for promoting learning and assessment in medical schools, both domestically in Korea and internationally. This review finds that some specific features need to be incorporated into e-portfolio systems for medical education and that these systems can be used to manage student learning in clinical clerkships and to support competency-based assessment. The author asserts that the e-portfolio is key to promoting competency-based education and suggests practical tips for effective development and use of e-portfolios in Korean medical schools.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.14 no.3
• /
• pp.40-50
• /
• 2006

This study investigates how airline customers evaluate e-ticket process newly adopted by many of airlines. Customers are highly satisfied with the easy of confirmation on their itineraries and the channel provided through while they are worry about the likelihood of leakage of personal information during e-ticket process. Highly experienced customers on the usage of e-ticket are more concerned about ancillary aspects such as visual image of I.T.R(Itinerary and Receipt) and travel information than functional aspect such as easy of confirmation on itinerary. And also experienced customers are more likely to repurchase e-ticket and when purchasing tickets they do it through internet and call center of airlines rather than travel agencies and ticket office of airlines.

• Journal of Korea Multimedia Society
• /
• v.17 no.5
• /
• pp.582-589
• /
• 2014

Mobile phone users have been using the SMS to send and receive text messages between them. Recently, GSMA(GSM Association) proposed the next generation instant messaging service, RCS-e(Rich Communication Service-enhanced). This was unavoidable because new OTT(Over The Top) services have emerged that threat the SMS after smart phones became popular. However, the RCS-e has limitations that it cannot inter-operate with the SMS which is still widely used. This paper propose a software framework that inter-work SMS with RCS-e. Call flows for canceling wireless contracts and sending SMS messages to RCS-e users were defined. Also, methods for protocol conversion were defined to inter-work two services. The performance evaluation showed that the proposed framework does not increase loads on IMS(IP Multimedia Subsystem) infrastructure.

• Journal of KIISE:Information Networking
• /
• v.31 no.5
• /
• pp.511-518
• /
• 2004

Web Services following distributed object computing technology like DCOM, CORBA provides remote procedure call mechanism based on XML-based open standard such as SOAP, WSDL, UDDI, and it is spotlighted as means of integration and collaboration at e-business. Especially, UDDI is the Web Services Registry enabling to register and search Web Services, that takes charge of providing infrastructure for Web Services. However, the existing UDDI has a few problems that searching process is very simple and it cannot provide information of Web Services quality and quality-based retrieval. Therefore, this study suggest improved UDDI model that evaluates the Web Services quality and use this information for searching.

• International Commerce and Information Review
• /
• v.9 no.3
• /
• pp.305-320
• /
• 2007

With expanded use of B2B(between enterprises), B2G(between enterprises and government) and EDI(Electronic Data Interchange), and increased amount of available network information and information protection threat, as it was judged that security can not be perfectly assured only with security technology such as electronic signature/authorization and access control, Bayesian networks have been developed for protection of information. Therefore, this study speculates Bayesian networks system, centering on ERP(Enterprise Resource Planning). The Bayesian networks system is one of the methods to resolve uncertainty in electronic data interchange and is applied to overcome uncertainty of abnormal invasion detection in ERP. Bayesian networks are applied to construct profiling for system call and network data, and simulate against abnormal invasion detection. The host-based abnormal invasion detection system in electronic trade analyses system call, applies Bayesian probability values, and constructs normal behavior profile to detect abnormal behaviors. This study assumes before and after of delivery behavior of the electronic document through Bayesian probability value and expresses before and after of the delivery behavior or events based on Bayesian networks. Therefore, profiling process using Bayesian networks can be applied for abnormal invasion detection based on host and network. In respect to transmission and reception of electronic documents, we need further studies on standards that classify abnormal invasion of various patterns in ERP and evaluate them by Bayesian probability values, and on classification of B2B invasion pattern genealogy to effectively detect deformed abnormal invasion patterns.

• Safety and Health at Work
• /
• v.12 no.3
• /
• pp.365-369
• /
• 2021

Background: Law enforcement communications (i.e., 911 dispatch and call takers) is a challenging and stressful occupation. The purpose of this study is to identify the main stressors associated with employment in law enforcement communications, and to identify and provide context to how these stressors affect workers' health and wellbeing. Methods: This research study included focus groups with 23 call takers and 911 dispatchers employed by a large, urban law enforcement agency in 2018. Thematic analyses were conducted to identify trends. Results: Four themes of stressors emerged (i.e., the high stakes nature of some 911 calls for service, understaffing, supervisor-related stress, and recruiting practice). Two health-related themes emerged as being occupation-related: weight gain and poor sleep patterns/insufficient sleep). Specifically, participants reported negative eating habits resulting in weight gain and obesity, lack of sleep and irregular sleep schedules, and development of hypertension and/or diabetes since beginning their jobs. Conclusion: Law enforcement communications professionals experience a number of the same stressors facing law enforcement officers in patrol. These stressors, combined with the sedentary nature of the job, could result in long-term, chronic health problems.

• Electronics and Telecommunications Trends
• /
• v.38 no.3
• /
• pp.57-65
• /
• 2023

Emergency numbers, such as 112 and 119, are used in many countries to connect people in need with emergency services such as police, fire, and medical assistance. We describe development directions of intelligent response technology for emergency calls. The development of this technology refers to enhancing the efficiency and effectiveness of response systems by using advanced methods such as artificial intelligence, machine learning, and big data analytics. We focus on a system that assists the receptionist of an emergency call. In the future, the recognition rate and decision-making accuracy of intelligent response technologies should be improved considering characteristics of public safety and emergency domain data. Although the current technology remains at the level of assisting a receptionist, a fully autonomous response technology is expected to emerge in the future.

• Journal of the Korean Society of Clothing and Textiles
• /
• v.27 no.3_4
• /
• pp.429-440
• /
• 2003

The purpose of this study is to classify the types of men's shoulders through the criteria which represent the characteristic of men's shoulders. In addition, we introduce new bodice patterns depending on our classification. We have the fo11owing conclusions based on our sample size of 200 men's shoulders: 1. The result of factor analysis indicates that six factors are extracted and they consist of 62.3% of total variance. We then choose three factors as standard items for our classification of the shape of men's shoulders. 2. We divide the shape of shoulders into three categories: bent, slopeness, and thickness. Each category is divided into three subcategories. (a) Bent: If one's shoulders are bent forward or backward, then we call them front or back-bent type. Otherwise, they are called standard-bent type. (b) Slopeness: If one's shoulders have an easy or steep slope, then we call them easy or steep slope type. Or else, they are called standard slope type. (c) Thickness: If one's shoulders are thick or thin, then we call them thick or thin type. Otherwise, we call them standard thick type. 3. According to the frequency based on our data entries of 200 men's shoulders, we introduce five new types of men's shoulders. 76.5% of examined men's shoulders belong to one of these five types: (a) 8.0% of standard slope and back-bent type: (b) 9.5% of easy slope and standard-bent type; (c) 45.5% of standard slope and standard-bent type; (d) 5.5% of steep slope and standard-bent type; (e) 8.0% of standard slope and back-bent type. 4. The suitability of new basic bodice patterns based on the types of men's shoulders are demonstrated by the high approval rate of the subjects who participate in testing.

• Proceedings of the KSRS Conference
• /
• 2005.10a
• /
• pp.608-611
• /
• 2005

The existing wired emergency call such as 119, 112 have its own location information to serving immediate rescue service. For the case of wireless emergency call by mobile phone, the location information should be provided by wireless network. This paper describes the network architecture and protocol for mobile emergency service referring TIAlEWJ-SID-036-A with reviews about technical issues, legacy factors and related researches. The mobile emergency service is divided into mobile emergency rescue service and mobile emergency alert service. The network reference model for mobile emergency rescue service is released in KOREA. In this paper, the interfaces between elements of the network reference model, and service scenarios, message flows are defined. Supplement to mobile emergency rescue service, the network reference model, interfaces and message flows for mobile emergency alert service are developed. The protocol is described by DID, and the proposed works are on processing for domestic standard of TTA.

• Asia pacific journal of information systems
• /
• v.25 no.3
• /
• pp.519-539
• /
• 2015

Customers are now demanding ever better service from customer service representatives (CSRs) to create superior customer service. Accordingly, CSRs are required to have more specialized knowledge and abilities of customer service. This study examines the roles of accumulated customer knowledge in electronic knowledge repositories (EKRs), which a firm has developed for customer service over time to enhance CSRs' work capabilities and work performance, in the context of call centers. To test the proposed research model and hypotheses, we conducted LISREL analysis using 261 responses collected on CSRs working for inbound call centers. The key results are as follows. First, accumulated customer knowledge in EKRs enhances CSRs' knowledge utilization and service expertise during the customer contact. Second, CSRs' knowledge utilization reinforces service expertise. Finally, service quality depends on CSRs' knowledge utilization and service expertise, but it is not directly related to accumulated customer knowledge. Overall, the findings suggest that accumulated customer knowledge in EKRs enhances CSRs' knowledge utilization and service expertise, and thereby leading to superior service quality.