• Asia pacific journal of information systems
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• 제22권2호
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• pp.21-38
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• 2012

Until recently, successful implementation of ERP systems has been a popular topic among ERP researchers, who have attempted to identify its various contributing factors. None of these efforts, however, explicitly recognize the need to identify disparities that can exist between organizational information requirements and ERP systems. Since ERP systems are in fact "packages" -that is, software programs developed by independent software vendors for sale to organizations that use them-they are designed to meet the general needs of numerous organizations, rather than the unique needs of a particular organization, as is the case with custom-developed software. By adopting standard packages, organizations can substantially reduce many of the potential implementation risks commonly associated with custom-developed software. However, it is also true that the nature of the package itself could be a risk factor as the features and functions of the ERP systems may not completely comply with a particular organization's informational requirements. In this study, based on the organizational memory mismatch perspective that was derived from organizational memory theory and cognitive dissonance theory, we define the nature of disparities, which we call "mismatches," and propose that the mismatch between organizational information requirements and ERP systems is one of the primary determinants in the successful implementation of ERP systems. Furthermore, we suggest that customization efforts as a coping strategy for mismatches can play a significant role in increasing the possibilities of success. In order to examine the contention we propose in this study, we employed a survey-based field study of ERP project team members, resulting in a total of 77 responses. The results of this study show that, as anticipated from the organizational memory mismatch perspective, the mismatch between organizational information requirements and ERP systems makes a significantly negative impact on the implementation success of ERP systems. This finding confirms our hypothesis that the more mismatch there is, the more difficult successful ERP implementation is, and thus requires more attention to be drawn to mismatch as a major failure source in ERP implementation. This study also found that as a coping strategy on mismatch, the effects of customization are significant. In other words, utilizing the appropriate customization method could lead to the implementation success of ERP systems. This is somewhat interesting because it runs counter to the argument of some literature and ERP vendors that minimized customization (or even the lack thereof) is required for successful ERP implementation. In many ERP projects, there is a tendency among ERP developers to adopt default ERP functions without any customization, adhering to the slogan of "the introduction of best practices." However, this study asserts that we cannot expect successful implementation if we don't attempt to customize ERP systems when mismatches exist. For a more detailed analysis, we identified three types of mismatches-Non-ERP, Non-Procedure, and Hybrid. Among these, only Non-ERP mismatches (a situation in which ERP systems cannot support the existing information needs that are currently fulfilled) were found to have a direct influence on the implementation of ERP systems. Neither Non-Procedure nor Hybrid mismatches were found to have significant impact in the ERP context. These findings provide meaningful insights since they could serve as the basis for discussing how the ERP implementation process should be defined and what activities should be included in the implementation process. They show that ERP developers may not want to include organizational (or business processes) changes in the implementation process, suggesting that doing so could lead to failed implementation. And in fact, this suggestion eventually turned out to be true when we found that the application of process customization led to higher possibilities of failure. From these discussions, we are convinced that Non-ERP is the only type of mismatch we need to focus on during the implementation process, implying that organizational changes must be made before, rather than during, the implementation process. Finally, this study found that among the various customization approaches, bolt-on development methods in particular seemed to have significantly positive effects. Interestingly again, this finding is not in the same line of thought as that of the vendors in the ERP industry. The vendors' recommendations are to apply as many best practices as possible, thereby resulting in the minimization of customization and utilization of bolt-on development methods. They particularly advise against changing the source code and rather recommend employing, when necessary, the method of programming additional software code using the computer language of the vendor. As previously stated, however, our study found active customization, especially bolt-on development methods, to have positive effects on ERP, and found source code changes in particular to have the most significant effects. Moreover, our study found programming additional software to be ineffective, suggesting there is much difference between ERP developers and vendors in viewpoints and strategies toward ERP customization. In summary, mismatches are inherent in the ERP implementation context and play an important role in determining its success. Considering the significance of mismatches, this study proposes a new model for successful ERP implementation, developed from the organizational memory mismatch perspective, and provides many insights by empirically confirming the model's usefulness.

• 한국산림과학회지
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• 제38권1호
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• pp.19-26
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• 1978

Populus alba${\times}$glandulosa $F_1$의 생장(生長)이 우량(優良)한 15개체(個體)를 선발(選拔)하고 이들을 증식(增殖)하여 이루워진 삽목발근율(揷木發根率)을 구명(究明)하기 위하여 1970년부터 1975년까지 6년간(年間) 포지(圃地)에서 삽목활착율(揷木活着率)을 조사(調査)하는 동시(同時)에 이를 뒷받침하기 위하여 Incubator 내(內)에서의 clone간(間)에 삽목발근율(揷木發根率)과 공중취목(空中取木)에 의한 clone간(間)의 발근능력(發根能力)을 조사(調査)하였으며 또한 삽목상(揷木床)의 온도(溫度)를 $10^{\circ}C$, $15^{\circ}C$, $20^{\circ}C$, $25^{\circ}C$, $30^{\circ}C$로 하였을때 삽목발근력(揷木發根力)을 조사(調査)한바 다음과 같은 그 결과(結果)를 얻었다. 1. 삽목발근율(揷木發根率)이 가장 높은 clone은 65-22-4, 65-22-11으로서 6년간(年間)의 평균삽목발근율(平均揷木發根率)은 각각(各各) 76.7%와 72.9%이였으며 삽목발근율(揷木發根率)이 가장 낮은 clone은 66-6-8로서 발근율(發根率)이 45.8%이였고 2. 선발개체중(選拔個體中) 66-14-29, 66-14-93, 66-25-5, 67-6-3등(等)은 삽목발근율(揷木發根率)이 평균(平均) 60~69%로서 발근력(發根力)이 중간정도(中間程度)이였다. 3. 포지(圃地)의 삽본발근율(揷本發根率)과 Incubator 및 공중취목(空中取木)에서 얻은 clone간(間)의 발근능력(發根能力)은 몇 clone을 제외(除外)하고는 거의 같은 결과(結果)를 나타내었다. 4. P. alba${\times}$glandulosa $F_1$의 삽목(揷木)에 있어서 삽목상(揷木床)의 온도(溫度) $20^{\circ}C$일때 가장 삽목발근율(揷木發根率)이 높았으며 발근최적온도(發根最適溫度)로 인정(認定)되었다. 5. 삽수부위별(揷穗部位別)로 뿌리발근율(發根率)을 보면 뿌리의 78.5%가 삽수(揷穗)의 하단부(下端部)에서 발생(發生)하였다. 6. 삽수(揷穗)의 근(根)은 부정근(不定根)과 calluse근(根)이 있다.

• 한국연극학
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• 제53호
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• pp.31-56
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• 2014

If we define theatre as an infinite tower piled up by smoke, the strata of the organic composition of an actor's/actress' body-mind-spirit, may not only be complicatedly worked out, but it seems to belong to a non-scientific realm. However and at the same time, it is also true that the audience is eager to witness a certain kind of specific vitality from the actor/actress on stage. Of course the vitality is hard to be prescribed. Simply we call it a texture of energy, nuance of existence, or much simpler, an actor's/actress' 'aura'. That is, the existential nuance of the actor/actress. The nuance, which is surging from the actor's/actress' authentic presence, ultimately comes out of, not the circumstantial interpretation of the production but the power of its integration. We can find from the works of Meyerhold, Grotowsky and Barba the theatrical fact that the actor's aura can be obtained by a kind of artificiality rather than innate characteristics of existence. These directors commonly regard theatre as the actor's/actress' theatre. Respectively choosing his own specific methods of expression, they unexpectedly meet in a same spot in which actor's/actress' theatre can be realized by the rediscovery of the actor's/actress's body-form. In other words, their approaching methods to theatre look alike, at least in that abandoning reserving any natural, unconscious, economic body-form of an actor/actress, they rather try to discover a certain kind of 'technical' body-form. The form which is totally non/un-conscious, unfamiliar and non-economical. Their research process explores an ideal body-form, and this thesis focuses on this point. For this work, I bring the notion of 'liminality' that connotes the praxis for essential presence of the actor/actress as well as the incubating time and space nacessary for his/her rebirth. And for developing this work, I ask: Could not the actor's/actress' consciousness and the spatiotemporal dimensions (s)he meets, be possibly defined as the core of liminality, only in case that (s)he requires them in the process of, either exploring the unfamiliar body or familiarising with the unfamiliar body-form? As I mentioned above, the three frontiers' theatrical journey is similar in part. For example, three all start from the actor's/actress' consciousness and then go through the body enlarged with it. Then they continue their journey, but different from one another. Meyerhold still uses the conscious body. But now he transforms it into a kind of mobilized sculptures. In comparison with Meyerhold's use of the consciousness, Grotowsky puts his emphasis on an autonomous body which, if necessary, cast away even the innate consciousness. Likewise, to Barba, theatre always starts from the actor/actress who has already taken off all kinds of conventions. (Conventions should be re-designed!) The actor/actress therefore recreates him/herself as his/her body-mind wears a new, unfamiliar, readjusted form and vitality. And then this restructured body-mind may unceasingly aim at exploring its vitalized 'positive organism', that is the waves of self-centering energy, an existential nuance, and an authentic (or maybe behavioral) expressiveness. Now it seems clear that the liminal process for the frontiers' theatrical journey could be equalized as a profound process of self-penetration, self-transformation, and self-realization. This thesis explores the mystic realm of liminality.

• 한국유통학회지:유통연구
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• 제15권1호
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• pp.1-24
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• 2010

국내 대형마트 점포 수는 2008년 기준 403개로 포화시점에 근접하고 있다. 이러한 경쟁상황에서 '점포충성도(store loyalty)'가 지속적 경쟁우위를 위한 전략적 도구로써 그 활용성이 점점 더 중요시 되고 있다. 다양한 관점에서 점포충성도를 대형마트 연구의 핵심적 과제 다루어왔으나, 통합적인 연구 접근 방법이 미흡한 실정이다. 따라서 본 연구에서는 통합적 관점에서 점포충성도가 형성되는 두 가지 경로를 제안하였다. 이중경로모형은 첫째, 내재적 경로 '서비스품질$\rightarrow$고객만족$\rightarrow$점포충성도', 둘째, 외재적 경로 '점포개성$\rightarrow$점포동일시$\rightarrow$점포 충성도'로 구성된다. 조사대상은 대형마트를 이용하는 소비자들을 대상으로 진행하였으며, 구조방정식모형 분석을 통하여 제안된 이중경로모형의 적합성 및 가설검증을 실시하였다. 연구결과, 모형의 적합지수들은 상당히 좋은 값들을 보여주고 있다. 또한 본 연구에서 새롭게 제시된 내재적 경로인 서비스품질은 고객만족에 정의 영향을 미치고, 고객만족은 결과변수인 대형마트의 점포충성도에 매우 유의하게 영향을 준 것으로 나타났다. 그리고 외재적 경로에서 대형마트의 점포개성은 점포동일시에 긍정적인 영향을 주고 매개변수인 점포개성은 점포충성도에 영향을 미치는 것으로 나타났다. 이를 통해 본 연구는 대형마트의 점포충성도 형성에 관한 두 가지 경로를 제시함으로써, 이론적, 관리적 시사점을 도출하였고 연구의 한계점과 미래연구방향을 제시하였다.

• 지능정보연구
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• 제19권2호
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• pp.125-140
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• 2013

어떤 클래스에 속한 레코드의 개수가 다른 클래스들에 속한 레코드의 개수보다 매우 많은 경우에, 이 데이터 집합을 '불균형 데이터 집합'이라고 한다. 데이터 분류에 사용되는 많은 기법들은 이러한 불균형 데이터에 대해서 저조한 성능을 보인다. 어떤 기법의 성능을 평가할 때에 적중률뿐만 아니라, 민감도와 특이도도 함께 측정하여야 한다. 고객의 이탈을 예측하는 문제에서 '유지' 레코드가 다수 클래스를 차지하고, '이탈' 레코드는 소수 클래스를 차지한다. 민감도는 실제로 '유지'인 레코드를 '유지'로 예측하는 비율이고, 특이도는 실제로 '이탈'인 레코드를 '이탈'로 예측하는 비율이다. 많은 데이터 마이닝 기법들이 불균형 데이터에 대해서 저조한 성능을 보이는 것은 바로 소수 클래스의 적중률인 특이도가 낮기 때문이다. 불균형 데이터 집합에 대처하는 과거 연구 중에는 소수 클래스를 Oversampling하여 균형 데이터 집합을 생성한 후에 데이터 마이닝 기법을 적용한 연구들이 있다. 이렇게 균형 데이터 집합을 생성하여 예측을 수행하면, 특이도는 다소 향상시킬 수 있으나 그 대신 민감도가 하락하게 된다. 본 연구에서는 민감도는 유지하면서 특이도를 향상시키는 모델을 개발하였다. 개발된 모델은 Support Vector Machine (SVM), 인공신경망(ANN) 그리고 의사결정나무 기법 등으로 구성된 하이브리드 모델로서, Hybrid SVM Model이라고 명명하였다. 구축과정 및 예측과정은 다음과 같다. 원래의 불균형 데이터 집합으로 SVM_I Model과 ANN_I Model을 구축한다. 불균형 데이터 집합으로부터 Oversampling을 하여 균형 데이터 집합을 생성하고, 이것으로 SVM_B Model을 구축한다. SVM_I Model은 민감도에서 우수하고, SVM_B Model은 특이도에서 우수하다. 입력 레코드에 대해서 SVM_I와 SVM_B가 동일한 예측치를 도출하면 그것을 최종 해로 결정한다. SVM_I와 SVM_B가 상이한 예측치를 도출한 레코드에 대해서는 ANN과 의사결정나무의 도움으로 판별 과정을 거쳐서 최종 해를 결정한다. 상이한 예측치를 도출한 레코드에 대해서는, ANN_I의 출력값을 입력속성으로, 실제 이탈 여부를 목표 속성으로 설정하여 의사결정나무 모델을 구축한다. 그 결과 다음과 같은 2개의 판별규칙을 얻었다. 'IF ANN_I output value < 0.285, THEN Final Solution = Retention' 그리고 'IF ANN_I output value ${\geq}0.285$, THEN Final Solution = Churn'이다. 제시되어 있는 규칙의 Threshold 값인 0.285는 본 연구에서 사용한 데이터에 최적화되어 도출된 값이다. 본 연구에서 제시하는 것은 Hybrid SVM Model의 구조이지 특정한 Threshold 값이 아니기 때문에 이 Threshold 값은 대상 데이터에 따라서 얼마든지 변할 수 있다. Hybrid SVM Model의 성능을 UCI Machine Learning Repository에서 제공하는 Churn 데이터 집합을 사용하여 평가하였다. Hybrid SVM Model의 적중률은 91.08%로서 SVM_I Model이나 SVM_B Model의 적중률보다 높았다. Hybrid SVM Model의 민감도는 95.02%이었고, 특이도는 69.24%이었다. SVM_I Model의 민감도는 94.65%이었고, SVM_B Model의 특이도는 67.00%이었다. 그러므로 본 연구에서 개발한 Hybrid SVM Model이 SVM_I Model의 민감도 수준은 유지하면서 SVM_B Model의 특이도보다는 향상된 성능을 보였다.