• Title/Summary/Keyword: e-Quality

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A Study on water Quality Precdiction for the Yongxan River with QUAL2E Model (QUAL2E 모형을 이용한 영산강의 장래수질예측 연구)

  • 황대호;김현용;정효준;이홍근
    • Journal of environmental and Sanitary engineering
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    • v.15 no.3
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    • pp.101-119
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    • 2000
  • In order to establish water quality management planning in some watershed, water quality of the future of the watershed should be predicted first. The Yongsan river various pollutant sources ; sewage, industry, livestock, farming and so on. And pollutants from these sources are likely to increase even though a number of publicly owned treatment works(POTWs) are founded. Therefore, it is estimated that water quality if the river would be even worse than now in near future. In this study, water quality of the future(2001, 2006) on the Yongsan river was simulated with QUAL2E model. Concentration of three water quality parameters(BOD, T-N, T-P) was predicted according to dry season, low flow season, average flow season of the river with and without POTWs. The results of this study showed the significant contrast in concentration between with and without POTWs, specially in terms of T-N and T-P. Therefore, POTWs must be founded around the Yongsan river and more advanced treatment should be considered. And because these parameters are mostly affected by polluants from upper watershed, including Kwangiudcheon, water quality management planning on the Yongsan river might be focused on this area.

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A Review of Studies on the Service Quality Evaluation of Digital Libraries: on the Basis of Evaluation Models and Measures Methodologies (디지털도서관의 서비스 품질 평가 연구에 관한 고찰 - 평가모형 및 측정방법을 중심으로 -)

  • Hwang, Jae-Young;Lee, Eung-bong
    • Journal of Korean Library and Information Science Society
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    • v.40 no.2
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    • pp.243-265
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    • 2009
  • The purpose of this study is to review recent studies on the service quality evaluation of digital libraries and to derive from research trends and several suggestions. Specifically, this paper compared and analyzed recent literatures on e-service quality evaluation of digital libraries in Korea with regard to service quality evaluation models and measure methodologies. Finally, this study offered two important suggestions. The one is the necessity of developing a standardized service quality evaluation model for digital libraries which is customized in korean environment and the other is establishment of development guideline of service quality evaluation for digital libraries.

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The Mediating Effect of Brand Awareness on the Relationship between Online Shopping Mall Quality Factors and Consumer Satisfaction

  • Jongwoo LEE;Eikjoe KIM
    • Journal of Distribution Science
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    • v.21 no.7
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    • pp.11-20
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    • 2023
  • Purpose: The development of e-commerce in the marketplace is becoming a big trend, but there is a handful of research about the unique characteristics of e-commerce. Online distribution has several differences from offline, such as consumer approach, payment, and product assortment. In addition to the relationship between quality factors and e-commerce satisfaction, this study research how brand awareness affects consumer satisfaction and which quality factor affects brand awareness. Research design, data, and methodology: This study conducted a survey on 457 customers using top online shopping malls. As for the analysis method, multiple regression analysis to verify the mediating effect. Results: All quality factors and brand awareness affect consumer satisfaction. Among the quality factors, only price, payment, and delivery had an effect among the four factors. As a result of verifying the mediating effect of brand awareness in the relationship between online shopping mall quality factors and consumer satisfaction, price, payment, and delivery showed mediating effects. Conclusion: Online shopping mall satisfaction affects the satisfaction of brand awareness consumers perceive aside from consumers' direct experience. The result showed that price, payment, and delivery were significant in the relationship of quality factor and brand awareness of an online shopping malls.

A Study on the Effect of the Logistics Service through e-Marketplaces (e-Marketplaces를 통한 물류서비스 성과에 관한 연구)

  • Lee, Gwang-Bae;Kim, Myeong-Su
    • Journal of Korea Port Economic Association
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    • v.21 no.4
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    • pp.239-253
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    • 2005
  • Although logistics service quality is considered an essential strategy for success and survival in today's internet environment, there are still a lot of question: what variables determine the extent of logistics service effect, how difficultly do the determinants affecting logistics service effect and how accomplish the decision making in the implementation of inter-organization information system. The purpose of this study is to examine a model to utilize the application and effect of logistics service through e-marketplaces. The results of empirical analysis are mentioned as follows; First, among the interorganization information system factors, four variables(top management support in organization characters, competitive degree in environment characters, relative advantage and information efficiency in innovation characters) have been shown to be primary determinant of the effect of logistics service quality. Second, the type of independent variable used results in a significant difference in the effect of logistics service quality. Third, Korean firms have to pursue the corporate strategy focused on logistics service quality.

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Service Quality Management Based on Quality of Experience (체감품질을 고려한 서비스 품질의 관리)

  • Shin, Minsoo;Kim, Dohoon
    • Korean Management Science Review
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    • v.33 no.3
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    • pp.19-30
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    • 2016
  • This study provides a framework to assess network design under the regime of QoE (Quality of Experience). Our approach is expected to reveal the necessity of developing the QoE measures and applying this notion to network design, particularly in the mobile environment. Furthermore, our model shows the ample potential that both users and network providers are able to attain a win-win case by shifting the focus on network design and service operations from QoS (Quality of Service) to QoE. Since the former considers only relevant technological specifications, it may fail in capturing critical factors surrounding users, such as a context where the corresponding user is working on. For example, according to one study [13], the bit-rate, a widely employed QoS measure, shows inferior performance in provisioning network resources to the MOS (Mean Opinion Score), a representative QoE measure. Our framework develops the idea and construct a prototype to systematically assess network design and operations in terms of QoE. The proposed prototype aims at achieving a higher level of efficiency without severely deteriorating users' satisfaction level. We also provide some simulation results which support our idea. That is, reducing the chance of over-provisioning on the basis of the QoE paradigm results in a great flexibility. It may give price cut for users or postponement of network investment for providers or both. Our simulation results also seem robust irrespective of the forms of the QoS-QoE relationship.

Effect of Light Intensity and Quality on the Growth and Quality of Korean Ginseng (Panax ginseng C.A. Meyer) III. Effects of Light Intensity on the Quality of Ginseng Plant (광량 및 광질이 고려인삼의 생육과 품질에 미치는 영향 III. 광량이 인삼품질에 미치는 영향)

  • Cheon, Seong-Gi;Mok, Seong-Gyun;Lee, Seong-Sik
    • Journal of Ginseng Research
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    • v.15 no.2
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    • pp.144-151
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    • 1991
  • This study was conducted to elucidate the effects of light intensity using polyethylene (p.E) net shading on the specific gravity, red ginseng quality, sugar and saponin contents of ginseng root. The specific gravity significantly increased in the ginseng roots grown under the P.E net shading as compared with that of common straw shading. The red ginseng quality under the P.E net shading was improved in order of 10, 5, 15, 20, 30% of light intensity and the inside cavity and inside white part decreased remarkably as compared with those of common straw shading. The ginseng roots grown under the P.E net shading at 10% and 15% light intensity showed a significant increase in the total sugar content but a significant decrease in the reducing sugar content at 15% light intensity as compared with those of common straw shading. The amount of total saponin of ginseng roots was increased under the P.E net shading at high light intensity as compared with that of common straw shading and the ginseng roots grown under the P.E net shading at 10% light intensity showed an increase in the diol group saponin but the ratio of PT/PD was decreased. Extract contents of ginseng root under the P.E net shading was higher than those of common straw shading and the roots grown under the P.E net shading at 15% and 20% light intensity resulted in a remarkable increase in extract contents.

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Development of New Monitoring System for Power Quality Management (새로운 전기품질 감시장치 개발 및 전기품질 관리방안)

  • Nam, Kee-Young;Choi, Sang-Bong;Ryoo, Hee-Suk;Lee, Jae-Duck;Jeong, Seong-Hwan;Kim, Dae-Kyung
    • Proceedings of the KIEE Conference
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    • 2005.07a
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    • pp.447-449
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    • 2005
  • Power supply system & environment have been changed according to the universal global electrification, the pursuit of improving productivity and the convenience of life. The various kinds of modem electric facilities and almost of all kinds of digital devices embedded microprocessor are very sensitive to the supplied power quality variations. So, they are stopped and result in large economic damage when even the deterioration of power quality with short duration is occurred, which was not so fatal to the conventional industrial facilities and devices. Conversely, those facilities and digital devices generate many kinds of power quality problems such as harmonic.;, flicker, voltage drop, etc. This paper presents the status of power quality and outlines the development of a new power quality monitoring system based on the experience of a series of authors' researches and field measurements for industrial customers in Korea. It also proposes the functions of the monitoring device and the efficient analysis method based on the Korean electrical act and international standards on power quality. Finally, the authors suggest some countermeasures for advancing the power quality to cope with the competitive electric power market and customers' needs after domestic restructuring of electric power industry.

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The Influence of Consumer Perception of Customization Type on Relationship Quality in the Apparel E-business Context (의류전자상거래 환경에서 고객화 유형이 관계품질에 미치는 영향)

  • Lee, Ji-Hyun;Lee, Yu-Ri
    • Journal of the Korean Society of Clothing and Textiles
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    • v.32 no.2
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    • pp.259-270
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    • 2008
  • The convenience and flexibility due to the spread of Internet allowed consumers to easily participate in marketing activity. Consumers want to participate in designing, manufacturing, delivering of products and service by expressing their opinions to the companies because they want to buy customized goods where their requirements are incorporated. We can expect that, through this interactive process of customization between consumers and companies, strong relationship quality may be built as a result of the interaction. The main purpose of this study is to examine the influence of consumer perception of customization on relationship quality in the e-business context. To accomplish this purpose, I reviewed the concept of customization, identified the perceptive factors of customization in e-business context (i.e., perception of participation level, assessment of flexibility), and examined the type of customization. Whether customization type generates varying degrees of perception of customization and relationship quality is revealed. As a result, collaborative product/service customization generated the highest relationship quality. Assembled product customization that was built based only on predicted consumer needs without any interaction between consumer and company showed a low level of relationship quality. And this type had no significant difference from standardized products. In short, there is a strong need for e-business companies to interact with consumers to improve relationship quality.

A Video Quality Control Scheme Based on Content Characteristics for Improving QoE in DASH Environments (DASH 환경에서 QoE 향상을 위한 콘텐츠 특성 기반의 비디오 품질 조절 기법)

  • Youn, Kimyung;Chung, Kwangsue
    • Journal of KIISE
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    • v.42 no.8
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    • pp.1039-1048
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    • 2015
  • Recently, the web-based adaptive streaming service, DASH (Dynamic Adaptive Streaming over HTTP), is receiving more attention. However, existing network-based and buffer-based video quality control schemes in DASH environments make oscillation of segment throughput, causing degradation of the quality of experience (QoE) with frequent quality changes and playback interruptions because these schemes do not consider the content characteristics. In this paper, we propose a C-DASH (Content Characteristics based Dynamic Adaptive Streaming over HTTP) scheme in order to improve the QoE in DASH environments. The C-DASH scheme performs seamless and smooth quality control based on the segment throughput, buffer status, and segment size of the content. Based on simulation results, it is confirmed that the C-DASH scheme can improve the QoE, when compared with the existing quality control schemes.

An Empirical Analysis on the Service Quality and the User Satisfaction in e-Trade Portal Sites (전자무역 포탈사이트의 서비스품질과 이용자만족도에 관한 실증적 연구)

  • Moon, Hee-Cheol;Song, Woo-Yong;Hwang, Kyung-Yun
    • International Commerce and Information Review
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    • v.6 no.1
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    • pp.77-98
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    • 2004
  • This paper examines the major determinants affecting the user satisfaction on e-Trade portal sites in small and medium-sized exporters. The development of our research model is based on the empirical studies on the service quality of information system, web sites or Internet shopping mall, and on the factors influencing the user satisfaction. With the help of a regression analysis and factor analysis, five hypotheses are derived and tested. The results from regression analysis suggest that the user satisfaction of e-Trade portal sites is affected by information characteristics and ease of use of e-Trade portal sites. In addition, the user satisfaction of e-Trade portal sites is enhanced by support for international trade. Our findings will be useful, especially for those who are planning to build user-oriented e-Trade portal sites.

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