• Journal of Digital Convergence
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• v.19 no.11
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• pp.85-93
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• 2021

The government is pursuing plans to create new e-government services. In terms of improving business procedures, dBrain (finance), e-people (personnel), and Onnara (electronic payment and business management) have achieved considerable results, and are currently making efforts to improve existing administrative services using newly emerged ICT. Among them, this paper attempted to study whether self-learning-based intelligent administrative services are efficient in the work process of public officials promoting actual work and affect their continued use. Based on individual perceptions and attitudes toward advanced ICTs such as AI, big data, and blockchain, public officials' influences on administrative services were identified and verified using UTAUT variables. They believe that the establishment and introduction of innovative administrative services can be used more efficiently, and they have high expectations for the use and provision of services as ICT develops. In the future, a model will be also applied to citizens

• Journal of Electrical Engineering and Technology
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• v.12 no.5
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• pp.1916-1924
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• 2017

Fossil oil, as the main energy of transportation, is destined to be exhausted. The electrification of transportation is a sustainable solution to the energy crisis, since electric power could be acquired from the inexhaustible sun, wind and water. Among all the problems that hinder the development of Electric Vehicle (EV) industry, charging issue might be the most prominent one. In this paper, the service process of a charging station with Battery Energy Storage System (BESS) is analyzed by means of $Cram{\acute{e}}r$ - Lundberg model which has been intensively utilized in ruin theory. The service quality is proposed in two dimensions: the service efficiency and the service reliability. The arrival rate and State of Charge (SOC) upon arrival are derived from 2009 National Household Travel Survey (NHTS). The simulations are performed to show how the service quality is determined by the system parameters such as the number of servers, the service rate, the initial capacity, the charge rate and the maximum waiting time. At last, the economic analysis of the system is conducted and the best combination of the system parameters are given.

• International Journal of Computer Science & Network Security
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• v.21 no.8
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• pp.353-359
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• 2021

Information technology and the need for timely and effective communication during the Covid-19 have made most governments adopt technological approaches to provide their services. E-government services have been adopted by most governments especially in developed countries to quickly and effectively share information. This study discusses the reasons why governments in the Gulf region should develop a new model for information technology knowledge management practices. To achieve this, the author identified possible benefits of adopting information technology knowledge management practices and why most governments in the Gulf find it hard to adopt them. Knowledge management allows for learning, transfer as well as sharing of information between government organizations and citizens and with the development of technology, the effectiveness of electronic services can easily be achieved. Also, effective adoption of information technology can improve knowledge management with the help of techniques that enhance capture, storage, retrieval as well as sharing of information. The author used systematic literature review to select 28 journals and articles published post 2019. IEEE, Google Scholar and Science Direct were used to select potential studies from which 722 journals and articles were selected. Through screening and eligibility assessment, 21 articles were retained while the back and forward search had 7 more articles which were also included in the study. Using information gathered from these articles and journals a new conceptual model was developed to help improve information technology knowledge management for governments in the Gulf region to effectively deliver e-services during Covid-19. This model was developed based on the process of KM, Theory of Planned Behavior and Unified Theory of Acceptance and Use of Technology. Based on the developed model. From UTAUT model, performance expectancy, effort expectancy as well as social influence had a great impact.

• Journal of Information Technology Services
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• v.12 no.2
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• pp.387-410
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• 2013

Due to the development of information technology, Convergence and Creative Economy became hot issues. For example, products become more intelligent and services are likely to be connected and integrated around core services or provided as bundle solution. Meanwhile products and services are integrated in the context of mutual supplementation, which leads to Servitization of Products and Productization of Services in many industries. Previous studies have addressed Convergence with different terms and definitions such as Convergent, Multicategory Multifunctional Product, Clouding Service, Bundle and so on from one perspective such as consumers, suppliers or technology according to a wide range of academic approaches. Thus, this study attempted to suggest the most typical convergence products released in the convergence environment and categorize those products. Furthermore, this study has pointed out the problems in the New Product Development Framework discussed in the studies on marketing by taking the situation of the public sector into account and then suggested "New Service Development Framework in the Public Sector" that are different from traditional e-Gov. approach basically and will enable the government to create public information service and provide them to enterprises or citizens. It also emphasized the importance of Business Conceptualization Stage in the framework; argued that there is a necessity of an integrative study from the perspective of technology on the basis of the approach from the perspective of marketing and Policy such as a study of consumer behaviors, design and marketing channel and Policy Integration for the development and dissipation; and furthermore suggested the cases-the development/Diffusion of Transportation Card Service in Seoul and CFC (Call for Collaboration) in Singapore-in order to verify the framework. There is a need to supplement New Service Development Framework so it is able to reflect the distinct characteristics of the public sector from the academic perspective and be used as practical guidelines for SI (System Integration) business to shift into IT Service business. Last but not the least, this study has suggested the limitations and the directions for the future studies.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2003.05a
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• pp.1100-1107
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• 2003

기업 비즈니스를 위한 업무절차와 문서/데이터에서의 일관성 확보를 통한 비즈니스 프로세스의 표준화는 기업 내부적으로 효율적으로 개선된 프로세스에 기반한 정보화시스템의 구축뿐만 아니라, e-비즈니스 환경에서 기업간 협업체계로의 적용을 통해 새로운 기업가치의 창출을 목적으로 한다. 본 연구에서는 중소 규모의 업체에서 자사 비즈니스 프로세스를 분석 및 모델링하고 공개된 표준적 모델을 참조하여 자사 프로세스를 표준화하기 위한 방법론을 제시하고 있다. 즉, 기업이 유사 업종의 선진적인 표준모델을 참조 및 비교함으로써 프로세스 개선기회를 손쉽게 파악하고 자사 업무환경을 고려하여 프로세스 표준화의 구체적인 실행계획을 수립하기 전 단계까지의 과정에 대한 방법론의 개발을 목표로 하고 있다. 본 연구의 결과물은 표준모델의 참조를 통한 비즈니스 프로세스 표준화의 방법론으로 중소업체에서 효과적으로 활용될 수 있으며, 업종 특성을 고려한 표준모델의 공개 및 보급과 함께 프로세스 표준화를 유도함으로써 기업내부 정보화뿐만 아니라 산업 전반에 걸친 정보화 및 e-비즈니스 환경의 구현을 촉진시킬 것으로 기대된다.

• Information Systems Review
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• v.13 no.1
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• pp.13-32
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• 2011

As the ubiquitous technology has been widespread, the u-service development in the private sector is increasing these days. Especially, consisting of various life spaces, a mixed-use complex started actively utilizing the ubiquitous technology in order to provide users with differentiated services. In this paper, a new development methodology of the u-service for a mixed-use complex is proposed. Because the ultimate purpose of the u-service in a mixed-use complex is to guarantee profitability, the u-service must accelerate commercial activities among various users in the complex. The u-service development methodology of a mixed-use complex proposed in this paper firstly defines various perspectives for the u-service and identifies specific u-service elements in cross points of the perspectives. Then with those u-service elements, the methodology generates a u-service pool. Finally, after evaluation process, target u-serviced to develop are selected. Having designed the u-service development methodology, we expect the methodology to contribute the successful implementation of u-service model for a mixed-use complex.

• The Journal of Society for e-Business Studies
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• v.17 no.3
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• pp.105-116
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• 2012

In the system integration (SI) industry, improving relationships with outsourcing partners is one of the key challenges faced by SI companies that aim to increase productivity and reduce costs. In the SI industry, over 80% of project development work is performed by these outsourcing partners. Hence, large SI companies focus on fostering high-performing partners through improved cooperation and mutual relations. However, in the SI industry the existing process of managing outsourcing partners is unable to advance to the level of long-term partnerships due to inadequate information sharing and communication in the process of selecting and assessing a potential and existing partner. Based on the theory of partnership, this study identifies the success factors for new strategic partnerships. Further, this study presents a model for assessing partner companies to promote increased productivity and improve the relationship between an SI company and its partner. In addition, this model is used to assess partner relationships for a well-known SI company "A". This study explores the feasibility of a new framework model.

• Proceedings of the KSME Conference
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• 2008.11a
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• pp.181-185
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• 2008

Recently, the Virtual Reality(VR) became one of the most powerful tools in making media files. In the field of engineering, while it is increasing to use 3D CAD model in the process of design to manufacturing, the VR is not popular in comparison with media business. XVL(eXtensible Virtual Reality Markup Language) is one of XML(eXtensible Markup Language) which is a standard web media language. XVL provides the connection between 3D CAD data and virtual reality, and it can be easily published through internet for the engineering purpose. In this study, a web based VR model for major components in a nuclear power plant has been developed by using XVL and corresponding 3D CAD data. The proposed model is expected to be used in the engineering field to cooperate among experts, and also, it will provide more plausible explanation to ordinary people.

• Applied Chemistry for Engineering
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• v.24 no.1
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• pp.10-17
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• 2013

Heavy oil residue upgrading process was being used in conventional refinery process. Recently, as the importance of non conventional energy development is growing up, the commercial projects of heavy oil upgrading are getting more active than before. For having competitive business model in the resource competition, non conventional energy development should be considered as an important business strategy. In developing oil sands, extra heavy oil, and shale gas, canadian oil sands and extra heavy oil have great importance in substitution of conventional oil consumption. In oil sands development, the bitumen, which is extracted from oil sands, has great value after upgrading or refining process. Similar process is being used current conventional refinery process. The bitumen is highly viscous hydrocarbon. This bitumen includes impurities which can not be treated in conventional refinery process. As this reason, specified process is needed in bitumen or extra heavy oil upgrading process. Moreover, there will be additional specified facilities in the process of production, transportation and marketing. In oil sands, there are various kinds of commercial upgrading process. Extraction, dilution, coking and cracking method were being used commercially.

• Management Science and Financial Engineering
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• v.8 no.1
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• pp.21-38
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• 2002

Rapid advances in information technology(IT) and telecommunication systems impact the number and quality of decision-making in organizations. Specifically, middle mangers must posses or develop the creativity necessary for survival in a constantly changing and volatile business environment. While tradition and conventional wisdom tell us that a middle managers role centers on control and monitoring, todays competitive arena has spun out a new managerial requirement developing and maintaining an innovative attitude. Problematically, most previous research has focused on the issue of changing decision authority (i. e. centralization/decentralization). Moreover, much previous research has also largely ignored environmental changes exposing new roles that middle managers have assumed. This study explores the means of identifying middle managerial roles, managerial possibilities involving the growing popularity of open systems through electronic brainstorming, and an adaptation and development of Diffusion Theory and attempt to counter criticism leveled at the theory's inability to provide an adequate explanation for diffusion of complex organizational technology. This paper develops three ideas: 1) Introducing the 'Chasing Curve' as a theoretical background. 2) Suggesting a new methodology using electronic brainstorming for analyzing the gap between Knowing (the perceived importance of middle managers' roles) and Doing (the degree of current status of middle managers' roles), which we term the 'Spiral Gap Analysis Model'. 3) Identifying a feedback system for minimizing the Knowing - Doing gap, aimed at development of IT strategic priority decision support, which we call this the 'Star Process'.