• The Journal of Information Systems
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• v.13 no.1
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• pp.97-119
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• 2004

Recently, many e-business companies started to charge fees to the use of information contents service. However, little is known about how users evaluate and determine to purchase information services. Past technology adoption research has focused primarily on the positive utility gains side, focusing on usefulness and ease of use. Purchase of e-service, however, involves not only the position utilities but also negative utilities. This research uses the service value model(SVM) and explains user's intention of purchasing a new information service. Based on the Perceived Value Framework, this research investigates the impacts of the service quality and the fee charge on the user's perceived service value and further on user's intention of adopting the e-service. One of the most important postulations of this research is that both service quality and the fee charge influence user's intention through affecting the user's perceived service value. This research presences a conceptual model of users' e-service evaluation process. The conceptual framework provides a basis for understanding how perceptions of quality and sacrifice influence value perceptions and purchase intentions. The results of an empirical research suggest that the both service quality and fee charge have influences on the perceived service value. However, they do not directly affect user's intention to purchase the e-service. They affect user's intention to purchase through affecting the perceived service value. In conclusion, this research provides a base to build on for other research studying use intention model of new e-service.

• 한국정보컨버전스학회:학술대회논문집
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• 2008.06a
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• pp.141-144
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• 2008

According to the degree how the information communication, technology and various basic given conditions are working, most of all enterprises in 21 century are running utilizing information technology. Mongolia is also driving forward for the 2010 year goal and the information technological environment is fast developing in Mongolia. By the tendency of fast moving development of information and technological change will make a road to be possible implementing the Home-Shopping in Mongolia. To meet the changeable tendency and countermeasures of Mongolian environment, e-Business policies are necessary. In this paper I like to point out why the Mongolian enterprises should have keen interest on e-Business and on the ground of the necessity on it. I like to suggest some models for Mongolia.

• Journal of Information Technology Applications and Management
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• v.14 no.2
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• pp.117-127
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• 2007

Using an exchange standard, we can design an open architecture for the interchange of decision models and data. XML (eXtensible Markup Language) provides a general framework for creating such a standard. Although XML -based model representation languages such as OOSML were proposed, they are partly limited in expression capability, flexibility, generality, etc. This paper proposes a new method for expressing and sharing decision models and data based on XBRL (eXtensible Business Reporting Language), which is a XML language specialized in business reporting. We have developed a XBRL taxonomy for decision models with the concepts and relationships of a representative modeling framework, SM (Structured Modeling). The method allows for expressing data as well as decision models in a consistent and flexible manner. Diverse dependencies between components of SM models can also be affluently expressed.

• The Journal of Society for e-Business Studies
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• v.2 no.2
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• pp.75-88
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• 1997

Many Korean banks and companies have adopted EDI to replace traditioanal paper documents by electronic ones, which can move much faster with greater accuracy, Also, it is expected to reduce overall costs and maintain good relationships with customers. However, in practice, the performance of EDI seems to be less than expected. The purpose of this paper is to identify the impact of environment and adoption factors on the performance of financial EDI. We proposed a model for the relationships based on the existing literature and peformed a survey of Korean commercial banks and companies using KTNET. The results of this study are as follows: First, the business environment represented by the size of companies and the frequency of transactions showed a negative impact on the performance in terms of efficiency, which is quite converse to the common belief. Second, the technical environment, including computing skills of users and operators, showed a positive impact on the performance in terms of effectiveness. Third, the clearer the adoption purpose, the higher is the performace as intended, while the initiative for the adoption process showed no significant impact.

• Journal of Information Technology Services
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• v.2 no.2
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• pp.53-62
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• 2003

Current P2P (Peer-to-Peer) applications have the limited functions such as file search and transfer between peers and have the limitations such as trust problem on search results, copyright problem, and profitable business model problem. For a P2P application to be used as a business platform for the distribution of various multimedia contents, this paper proposes an extended P2P application architecture and its prototype system including distributed collaborative filtering, automated price negotiation system, and payment mechanism.

• Asian Journal of Business Environment
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• v.11 no.1
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• pp.39-50
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• 2021

Purpose: This study seeks to establish the environmental damage theory applicable to Kenya. The analysis is based on annual data drawn from World Bank on carbon dioxide emissions (CO2e) and gross domestic product per capita (GDPPC) for Kenya spanning 1963 to 2017. Research Methodology: The study adopts explanatory research design and autoregressive distributed lag model for analysis. Results: The results revealed a coefficient of -0.017 for GDPPC and 0.004 for GDPPC squared indicating that economic growth has negative effect on CO2e in the initial stages of growth but positive effect in the high growth regime with the marginal effect being higher in the initial growth regime. The findings suggest a U-shaped relationship consistent with Brundtland Curve Hypothesis (BCH). Conclusions: The findings emphasize the need for sustainable development path that enables present generations to meet own needs without compromising the capacity of future generations to meet their own. Sustainable development may include, investment in renewable energies like wind, solar and adoption of energy efficient technologies in production and manufacturing. The study concludes that BCH is applicable to Kenya and that developing affordable and effective mechanisms to boost sustainable development implementation is necessary to decrease the anthropogenic impact in the environment without any attendant reduction in the economic growth.

• Asia-Pacific Journal of Business
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• v.14 no.1
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• pp.195-214
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• 2023

Purpose - This study aims to investigate the factors (experience value, social capital, cultural capital) affecting users' engagement in UGC platform, and to examine their effect on relationship commitment. The study further attempted to confirm the moderating effect of the need for self-expression. Design/methodology/approach - Data was collected from 230 UGC users through a survey, and the study performed a structural equation model analysis to validate the conceptual model which contains five research hypotheses. Findings - The study found that only service value, one of experiential values, has a significant positive (+) effect on customer engagement and that social capital and cultural capital also have a significant positive (+) effect on customer engagement In addition, customer engagement in the UGC platform was found to have a significant positive (+) effect on the relationship commitment. However, the need for self-expression did not moderate the relationship between customer engagement and relationship commitment. Research implications or Originality - Marketing strategies that can strengthen UGC users' engagement factors can lead up to follow-up research, which finds ways to improve not only users' engagement but also sustained relationship with the UGC platforms.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2008.10b
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• pp.194-198
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• 2008

Under the rapid change of business circumstance to E-business, CRM is one of the major strategic choices to reinforce the relationship with customers. In this point, this study attempts to understand the relationships among the quality of CRM and the variables of post adoption on the innovation diffusion theory. With integration of information system success model and innovation diffusion theory, it developed a research model and several hypotheses focusing on CRM performance of post-adoption. To testify the hypotheses, it conducted a survey on insurance industry and performed a statistical analysis for the research model with structure equation model. The results show that the factors of CRM quality (system, service, and information) have significant relationships with level of CRM usage and satisfaction. And the relationships between satisfaction and CRM performance and between CRM performance and intension of CRM extension are found as statistically significant.

• International Journal of Quality Innovation
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• v.4 no.2
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• pp.1-15
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• 2003

This paper examines the use of the EFQM Model in H.E. Institutions in the UK and offers a case study of how one University used the Excellence Model as a means to change the way it operated. It identifies and discusses the critical success factors for a university utilizing the Model, in particular Leadership (criteria 1), People Management, particularly with regard to performance evaluation (criteria 3), having key processes in place (criteria 5) and the identification of the correct key performance results for its various stakeholders (criteria 9).

• The Journal of Society for e-Business Studies
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• v.16 no.1
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• pp.49-70
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• 2011

While new service development has become one of the most popular topics among practitioners and academics, methodologies development for new service development is only in its infancy. Especially, despite the growing interests in open innovations that effectively utilize external resources for R&D, existing research on new service development methodology designed to use external resources is scant. This article proposes a new methodology to generate new service business models that utilize massive external resources in combination with internal resources using ICT. The "Open Collaboration Innovation Methodology (OCIM)" is built based upon the theory of open innovation model and social psychology theories on behavioral motivation for cooperation. The model begins with the procedures to identify external resources that meet service objectives and requirements, and suggests motivation, control and monitoring mechanisms to implement a new service model. A business case is followed to demonstrate the use of the model. We expect that this model can be practically used by companies that are planning for developing new business models, and will provide a better understanding on open collaboration models, collective intelligence and crowd sourcing models.