• 제목/요약/키워드: e-Business Model

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미국 공공도서관의 인터넷 서비스 품질 평가에 대한 연구 (Measuring and Assessing Internet Service Quality at U.S. Public Libraries)

  • 장윤금
    • 정보관리학회지
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    • 제22권1호
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    • pp.267-285
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    • 2005
  • 1990년도부터 확산되기 시작한 미국 공공도서관 인터넷 서비스의 활성화로 새로운 측면의 도서관 e-서비스에 대한 이해와 측정 평가가 중요한 문제점으로 대두되어 왔다. 이에 본 연구에서는 미국 공공도서관의 인터넷 서비스 품질 평가에 영향을 미치는 주요 결정 요인과 이용자 서비스 만족도 및 서비스 리퍼럴(service referral)과의 관계를 제시하기 위하여 마케팅 경영 분야에서 서비스 품질 평가의 대표적 모델로 알려진 SERVQUAL과 SERVPERF 그리고 현재 미국 대학도서관에서 각광을 받고 있는 도서관 품질 평가 모델인 LibQUAL+ 모델들을 비교 분석하였고 이를 활용하여 인터넷 서비스 품질 평가 모델을 개발함으로써 4가지 주요 인터넷 품질 평가 요인 및 이용자 서비스 만족도와 서비스 리퍼럴(service referral)의 관계를 구체적으로 제시하였다.

ERP시스템 영역에서의 조직시민행동: 업무효율성, 정보의 질 및 IT혁신의도와의 관계 (Organizational Citizenship Behavior in the ERP System Context: The Relationships between Work Efficiency, Information Quality, Intention of IT Innovation, and Organizational Citizenship Behaviors)

  • 윤철호
    • Asia pacific journal of information systems
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    • 제16권3호
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    • pp.29-47
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    • 2006
  • Many companies have been implementing Enterprise resource planning (ERP) systems for their organizational transformation in order to survive and achieve strategic advantages in an increasing competitive business environment. Thus, it is meaningful to identify factors that affect ERP system operation positively. Organizational citizenship behaviors (OCB) are discretionary, extra-role behaviors of employees which go beyond the prescribed formal roles, and are known as to be the contribution factors for organization performance. The purpose of this study is to develop the measurements for the OCB constructs in ERP system context and empirically test the relationships between the OCB construct and ERP system success. The four constructs - altruism, conscientiousness and courtesy, civic virtue, and sportsmanship - and fifteen measurements on the OCB were developed based on previous studies (i.e. Organ 1988) and empirically verified by confirmatory factor analysis. The results of testing the relationships between the OCB and ERP system success show that the OCB have a significant direct impact on the information quality and intention of IT innovation while they have an indirect impact on work efficiency mediated by information quality. This study enhances the OCB model into information system arena and helps better understand the user behaviors of information systems.

전자저널 컨소시엄의 이해관계자 요구 분석 연구 (A Study on Electronic Journal Consortium Stakeholder Needs Analysis)

  • 전혜영;박수희
    • 정보관리연구
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    • 제39권1호
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    • pp.53-82
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    • 2008
  • 학술정보의 핵심인 학술지에 대한 정보 요구가 점차 전자저널로 변화함에 따라 도서관은 컨소시엄을 구성하여 효율적으로 전자저널을 구축하고 활용하기 위해 노력하고 있다. 그러나 우리나라의 전자저널 컨소시엄은 참여 도서관이 활발한 역할을 하기보다 운영기관과 콘텐트 제공자가 주도하는 경향이 있다. 이에 따라 우리나라에서 가장 많은 도서관이 참여하고 있는 KESLI 컨소시엄을 대상으로, 참여도서관, 콘텐트 제공자, 그리고 컨소시엄 운영자와 같은 다양한 이해관계자 집단을 통해 그 쟁점사항을 파악해 보고자 한다.이 연구의 목적은 KESLI 이해관계자 집단의 기대와 요구를 표적집단면담을 통해 조사한 결과를 분석하여 KESLI 컨소시엄의 발전적인 운영 방안을 마련하는데 있다.

누가 행복한 직장인인가?: 인구통계적·심리분석적 요인과 행복수준 간의 관계 (Who is Happy at Work?: The Relationship between Demographic·Psychographic Factors and Happiness Level)

  • 이종만
    • 한국컴퓨터정보학회논문지
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    • 제18권12호
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    • pp.159-166
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    • 2013
  • 본 연구의 주된 목적은 누가 행복한 직장인인지를 파악하는 것이었다. 이를 위해 본 연구는 성별, 연령대, 결혼여부, 자녀수, 종교, 학력, 직급, 직업, 소득 등과 같은 인구통계적 요인, 외향성, 신경증적 예민함, 긍정신념과 같은 심리분석적 요인 그리고 행복 수준으로 구성된 이론모형을 제안하였고 분석하였다. 주요 분석 결과는 첫째, 인구통계적 요인과 심리분석적 요인 모두 직장인의 행복 수준에 긍정적인 영향을 미치는 것으로 밝혀졌다. 둘째, 자녀수, 신경증적 예민함, 긍정신념은 직장인의 행복을 예측하는 주요 요인인 것으로 확인되었다. 결론적으로 본 연구는 직장인의 행복 수준을 증진시킬 수 있는 요인들을 실증했다는 점에서 시사점이 있다.

첨단산업기술(6T) 연구개발사업의 효율성 분석: 2단계 네트워크 DEA 접근의 적용 (Analyzing the Efficiency of National 6T R&D Projects by Two-stage Network DEA Approach)

  • 남현동;남태우
    • 산업경영시스템학회지
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    • 제44권3호
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    • pp.248-261
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    • 2021
  • Scientific and technological performances (e.g., patents and publications) made through R&D play a pivotal role for national economic growth. National governments encourage academia-industry cooperation and thereby pursue continuous development of science technology and innovation. Increasing R&D-related investments and manpower are crucial for national industrial development, but evidence of poor performance in business performance, efficiency, and effectiveness has recently been found in Korea. This study evaluates performance efficiency of the 6T sector (Information Technology, Bio Technology, Nano Technology, Space Technology, Environment Technology, Culture Technology), which is considered a high-potential promising industry for the next generation growth and currently occupies two thirds of the national R&D projects. The study measures the relative efficiency of R&D in a comparative perspective by employing the Data Envelopment Analysis (DEA) method. The result reveals overall low efficiency in basic R&D (0.2112), applied R&D (0.2083), development R&D (0.2638), and others (0.0641), confirming that economic performance and efficiency were relatively poor compared to production efficiency. Efficient R&D needs policy makers to create strategies that can increase overall efficiency by improving productivity performance and quality while increasing economic performance.

O2O 서비스 이용자의 동기가 기대충족과 만족을 통해 충성도에 미치는 영향 (An Effect of O2O Service Users' Motivation on Loyalty through Expectation-Confirmation and Satisfaction)

  • 안기훈;이신복;이새봄;서영호
    • 품질경영학회지
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    • 제46권4호
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    • pp.923-938
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    • 2018
  • Purpose: O2O service are becoming popular in various industries such as food delivery and taxi. This research explores how users' motivation of O2O service influence customer loyalty through expectation-confirmation and satisfaction. this study attempts to explore the motivation factor (i.e. pricing, enjoyment, immediately, social influence) and to empirically examine the relationships between those and users' loyalty to O2O service. Methods: To test the proposed research model, a survey research methodology was used. Paper survey was distributed to O2O service users in Korea. A total of 198 data were used for the analysis. Structural equation modeling was used to test hypotheses. Results: According to our findings, this study found that satisfaction was positively influenced by users' motivation factors. all hypotheses about the effect of motivation on expectation-confirmation were statistically not significant. Conclusion: O2O service providers should consider the results of this study to satisfy users' expectations and satisfaction for building a better O2O market.

Information Risk and Cost of Equity: The Role of Stock Price Crash Risk

  • SALEEM, Sana;USMAN, Muhammad
    • The Journal of Asian Finance, Economics and Business
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    • 제8권1호
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    • pp.623-635
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    • 2021
  • The purpose of this research is to examine the impact of information risk on the Cost of Equity (COE) and whether the risk of a stock price crash mediates the relation between information risk and COE. To test the dynamic nature of the proposed model, the two-step system GMM dynamic panel estimators are applied to all the non-financial firms listed on the Pakistan Stock Exchange (PSX) from 2007- 2018. The results of this study show that all three types of information risk, as well as the risk of the share price crash, increases the COE. The crash risk strengthens the impact of information risk on the COE. Moreover, these three information risks are correlated with each other and an increase in information quality reduces the effect of asymmetric information and improves the investor interpreting ability, while an increase in private information decreases the transparency. The finding is crucial for asset pricing, portfolio management, and information disclosure. This study contributes to the literature by providing novel findings on the impact of three different types of information risk, i.e. private information, quality of information, and transparency of information on the COE as well as whether crash risk mediates the relationship.

Investigating Keynesian Theory in Reducing Unemployment and Poverty in Indonesia

  • PRASETYO, P. Eko;CAHYANI, E. Nur
    • The Journal of Asian Finance, Economics and Business
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    • 제9권10호
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    • pp.39-48
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    • 2022
  • This research aims to investigate the application of Keynes's theory in Indonesia, particularly in solving unemployment and poverty problems through government spending, economic growth, and human resource capacity. The basic concepts of the Keynesian theory were used as a method, through which government spending was harnessed toward economic growth in reducing unemployment and poverty rate. The analytical materials used were panel data for the 2017-2021 period in Central Java, Indonesia. The analytical methodology used was a multiple regression experimental design in selecting the best model according to Keynes's theory, especially for overcoming formidable problems. The main results showed that large Government spending program is ineffective in encouraging pro-growth, pro-job, pro-poor, and pro-equity development policy strategies. The causes of this failure include the violation of Keynes' assumptions about rationality and the low quality of education investment, which do not encourage productive and innovative entrepreneurship, as well as self-employment opportunities. As a result, government spending, including subsidies and direct financial assistance, used to implement the macroeconomic monetary, unstructured, and fiscal policy system is insufficient to significantly reduce the enormous difficulties. The main research results confirm that human capital capacity is the key to mitigating and reducing unemployment and poverty.

국내 배전망 정책 및 환경변화를 고려한 배전부분 발전방향 연구 (KEPCO's Movement on Distribution Sector Regarding Renewable Energy Transition of Distribution Network in Korea)

  • Hyun, Seung-Yoon;Kim, Chang-Hwan;Lee, Byung-Sung
    • KEPCO Journal on Electric Power and Energy
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    • 제7권1호
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    • pp.93-99
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    • 2021
  • The government has proposed a mission to enhance intelligent power networks, decrease coal-fired generation, expand distributed energy resources, and promote energy prosumer into the distribution network in Korea. Installation cost of facility expansion to guaranteed interconnection with small distributed energy resources increases dramatically on KEPCO's distribution sector. And it is hard to withdraw in time. In addition, there are explicit research is required to meet the reliability on grid corresponding to the increase of distributed power. Infrastructure support for accommodating energy prosumer is also needed. Therefore, KEPCO is pushing transition to DSO by expanding distribution management scope and changing its roles. In addition, KEPCO is proactively preparing for integrated operation between distribution network and existing distributed power which is accommodated passively. KEPCO is also trying to accept multiple network users, e.g. building platforms, to manage a data and promote new markets. In the long term, transition to DSO will achieve saving investment costs for accommodating distributed sources and maintaining stable electrical quality. And it will be possible to create new business model using the platform to secure revenue.

Expatriate Staffing and Foreign Affiliate's Labor Productivity: Contingent on Foreign Production Intensity and Cultural Distance

  • Lee, Seungrae;Kim, MinChung
    • Journal of Korea Trade
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    • 제25권1호
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    • pp.133-151
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    • 2021
  • Purpose - This study examines the effects of expatriate transfer on foreign affiliate's labor productivity. Design/methodology - Using Korean-owned foreign affiliate-level data, we estimate the effect of expatriate transfer on foreign affiliate's labor productivity using the system generalized method of moments model. We also consider foreign affiliate- and host country-specific contingencies and test how they are associated with expatriates in enhancing foreign affiliate's labor productivity. Findings - We consider foreign production intensity and cultural distance between the home (i.e., South Korea) and host countries as key contingencies that influence the effect of expatriates on foreign affiliate's labor productivity. We find that expatriates are effective in enhancing the labor productivity of less production-intensive foreign affiliates. This effect is strengthened as expatriates are deployed to countries that share cultural similarities with the home country. Originality/value - Considering that previous studies provide mixed results on the effect of expatriates, our findings suggest that foreign affiliate-specific operational orientation and cultural distance should be considered jointly to understand the true effect of expatriate staffing on foreign affiliate performance.