• The KIPS Transactions:PartB
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• v.8B no.5
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• pp.469-476
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• 2001

As the service of information through web system increases in modern society, many questions and consultations are going on through Home page and E-mail in the hospital. But there are some burdens for the management and postponements for answering the questions. In this paper, we investigate the document classification methods as a primary research of the auto-answering system. On the basis of 1200 documents which are questions of patients, 66% are used for the learning documents and 34% for test documents. All of are also used for the document classification using NBC (Naive Bayes Classifier), common words and coefficient of correlation. As the result of the experiments, the two methods proposed in this paper, that is, common words and coefficient of correlation are higher as much as 3% and 5% respectively than the basic NBC methods. This result shows that the correlation between indexes and categories is more effective than the word frequency in the document classification.