• 제목/요약/키워드: digital diplomacy

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Indonesian Diplomacy in the Digital World

  • Wuryandari, Ganewati
    • 수완나부미
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    • 제9권2호
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    • pp.145-164
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    • 2017
  • In the 21st century, the growing use of information and communication technologies (ICTs) and social media platforms has influenced our way of life, including international diplomacy. With the use of new interactive communication technologies such as WhatsApp, Twitter, Facebook, Instagram, video sharing website, blogs, and other social media networks, digital diplomacy has become an active diplomatic mode in modern society and plays an increasing important role in international relations. Although Indonesia has gradually realized the pivotal role of internet diplomacy and recently put it into practice, it is still lagging far behind. This paper will examine how Indonesia conducts its diplomacy in the new era of digital world. How far and in what ways does the Indonesian government make use of digital technology to conduct its diplomacy? What opportunities and challenges are confronted to develop digital diplomacy? How does it navigate diplomacy in the digital age? Unless Indonesia embraces new channels and methods of diplomacy, its foreign policy implementation may not run optimally to support its aim of attaining its objectives in the international stage.

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Crossing the "Great Fire Wall": A Study with Grounded Theory Examining How China Uses Twitter as a New Battlefield for Public Diplomacy

  • Guo, Jing
    • Journal of Public Diplomacy
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    • 제1권2호
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    • pp.49-74
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    • 2021
  • In this paper, I applied grounded theory in exploring how Twitter became the battlefield for China's public diplomacy campaign. China's new move to global social media platforms, such as Twitter and Facebook, has been a controversial strategy in public diplomacy. This study analyzes Chinese Foreign Spokesperson Zhao Lijian's Twitter posts and comments. It models China's recent diplomatic move to Twitter as a "war of words" model, with features including "leadership," "polarization," and "aggression," while exerting possible effects as "resistance," "hatred," and "sarcasm" to the global community. Our findings show that by failing to gage public opinion and promote the country's positive image, China's current digital diplomacy strategy reflected by Zhao Lijian's tweets has instead constructed a polarized political public sphere, contradictory to the country's promoted "shared human destiny." The "war of words" model extends our understanding of China's new digital diplomacy move as a hybrid of state propaganda and self-performance. Such a strategy could spread hate speech and accelerate political polarization in cyberspace, despite improvements to China's homogenous network building on Twitter.

Neither External nor Multilateral: States' Digital Diplomacy During Covid-19

  • Wu, Di;Sevin, Efe
    • Journal of Public Diplomacy
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    • 제2권1호
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    • pp.69-96
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    • 2022
  • How does a public health crisis play into the digital rhetoric of states? As Covid-19 is presenting a situation in which countries need to manage the international environment in a relatively short period, their practices could signal how digitization is going to influence public diplomacy in the longer run. This paper explores state public diplomacy in the context of a public health crisis. It develops a theoretical framework of public diplomacy on social media through how and what states communicated during the first year of the Covid-19 pandemic. Through keyword and hashtag analyses, we identify two patterns. First, states usually regard social media as an instrument for domestic communication rather than public diplomacy. The international impact of messaging has not been prioritized or well-recognized. Social media platforms such as Twitter have global outreach and messaging can be seen by audiences all over the world. Messages intended for the domestic audience could have an international impact. Thus, any communication on digital platforms should consider their public diplomacy outcomes. Second, while social media platforms are claimed to be for networking at different levels, states tend to connect with other states rather than with international organizations during the pandemic. States do not like to mention international organizations like the WHO and the UN on Twitter. Instead, they were either busy dealing with internal problems or cooperating with another state to combat the virus.

Digital Diplomacy via Social Networks: A Cross-National Analysis of Governmental Usage of Facebook and Twitter for Digital Engagement

  • Ittefaq, Muhammad
    • Journal of Contemporary Eastern Asia
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    • 제18권1호
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    • pp.49-69
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    • 2019
  • Over the last couple of years, digital diplomacy has become a fascinating area of research among Mass Communication, Peace and Conflict Studies, and International Affairs scholars. Social media and new technology open up new avenues for governments, individuals, and organizations to engage with foreign audiences. However, developing countries' governments are still lacking in the realization of the potential of social media. This study aims to analyze the usage of social media (Facebook & Twitter) by the two biggest countries in South Asia (Pakistan and India). I selected 10 government officials' social media accounts including prime ministers', national press offices', military public relations offices', public diplomacy divisions', and ministries of foreign offices' profiles. The study relies on quantitative content analysis and a comparative research approach. The total number of analyzed Twitter tweets (n=1,015) and Facebook posts (n=1,005) include 10 accounts, five from each country. In light of Kent and Taylor's (1998) dialogic communication framework, the results indicate that no digital engagement and dialogue occurs between government departments and the public through social networking sites. Government departments do not engage with local or foreign audiences through digital media. When comparing both countries, results reveal that India has more institutionalized and organized digital diplomacy. In terms of departmental use of social media, the digital diplomacy division and foreign office of India is more active than other government departments in that nation. Meanwhile, Pakistan's military public relations office and press office is more active than its other government departments. In conclusion, both countries realize the potential of social media in digital diplomacy, but still lack engagement with foreign audiences.

Presidential Public Diplomacy 2.0: Seven Lessons to Prevent Fire in Cyberspace

  • dos Santos, Niedja de Andrade e Silva Forte
    • Journal of Public Diplomacy
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    • 제1권1호
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    • pp.36-56
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    • 2021
  • The Amazon fires in summer 2019 triggered an incendiary Twitter debate between French president Emmanuel Macron and Brazilian president Jair Bolsonaro that engaged political leaders, celebrities, and audiences worldwide. Currently, diplomats-in-chief connect to the global public through completely open debates, often without proper advice from foreign-affairs ministers, which may result in misunderstandings and conflicts among world leaders. Hence, this study argues that these interactions must be supported by Nicholas Cull's seven lessons in public diplomacy. The main topic on hand is presidential public diplomacy performed through digital means in cyberspace. Thus, after distinguishing cyberspace, digital diplomacy, and cyberdiplomacy, the literature review focuses on presidential public diplomacy, presidential diplomacy on Twitter, and Cull's seven lessons. Subsequently, the case study method provides a snapshot of the debate between Macron and Bolsonaro over the Amazon fires. This study concludes by answering the research question and indicating grist for the mill with regard to future developments.

Digital Technology Practices and Vaccine Campaign in Korea: International Perceptions on Health Diplomacy amid COVID-19 Crisis

  • Tahira, Iffat
    • Journal of Contemporary Eastern Asia
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    • 제21권2호
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    • pp.27-46
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    • 2022
  • The purpose of this study is two-fold: first, to discuss the concept of health diplomacy and the Korean government's response to contain the COVID-19 pandemic; second, to assess and compare assumptions of variances about foreigners' perceptions of how Korea is leveraging digital technology in battling the coronavirus spread, and its vaccine campaign; through the lenses of Chinese, Filipino, and Pakistani foreign nationals who are currently living in Korea. A total of 219 foreigners responded to the survey. The collected data were analyzed as percentages, mean averages, t-test, and ANOVA for statistical analysis. Results show that Korea is utilizing its digital technology practices and vaccine campaign in battling the pandemic through efforts of health diplomacy. ANOVA indicated significant results and assumptions of variance across three ethnic groups showing the Pakistani population had higher mean scores than the Chinese and Filipino about Korea's health diplomacy during the pandemic. This study contributes to the literature on Korea's digital technology practices and vaccine campaigns amidst the COVID-19 pandemic by promoting its image through health diplomacy efforts. It projects the country's soft image on a global scale, to save the lives of locals and foreign nationals, by providing insights into health diplomacy in Korea.

The Paradox of Public Diplomacy on the Web: An Empirical Analysis on Interactivity and Narratives of Nation-States' Ministry of Foreign Affairs Web Sites

  • Lee, Hyung Min;Wang, Kevin Y.;Hong, Yejin
    • International Journal of Contents
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    • 제11권3호
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    • pp.24-33
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    • 2015
  • Against the backdrop of Habermas' theory of communicative action, we empirically analyzed the level of interactivity and narratives offered in nation-states' ministry of foreign affairs Web sites. A multiple regression analysis was performed in an attempt to identify factors affecting the level of interactivity in such Web sites. Findings revealed that the level of economic development is the sole significant factor in regards to the level of interactivity. Further, self-interested, goal-directed, and strategic purposes behind the allegedly transparent, engaging, and interactive public diplomacy were evidenced through a critical analysis of the objectives, key issues, and target publics addressed and highlighted in the public diplomacy narratives on the Web. The results suggested a possible digital divide in the interactive adoption of Web public diplomacy as well as strategic motives and interests embedded in the public diplomacy communication on the Web. This study helps increase our understanding of the paradox of public diplomacy in the digital age.

공공외교활동을 통해 본 글로벌거버넌스의 정책적 함의 (Policy Implications of Global Governance through Public Diplomacy Activities)

  • 김영미
    • 디지털융복합연구
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    • 제18권5호
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    • pp.139-144
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    • 2020
  • ICT기반의 인프라가 구축되면서 세계 많은 국가들의 네트워크가 활발하게 이어지는 가운데 외교 활동도 이전까지의 전통외교와는 차별화된 다양한 외교양식으로 진화되고 있다. 특히 그 과정에서 정부 이외의 주체와 새로운 외교영역을 중심으로 하는 공공외교의 활동이 가속화되는 양상을 보이고 있다. 본 연구는 새로운 외교양식의 대표적 유형으로 등장한 공공외교의 현황을 파악하고 글로벌 거버넌스의 활성화를 위한 정책적 함의를 도출하였다. 각 주체별 다양한 외교활동의 주요 내용을 중심으로 생성된 데이터를 통해 현황 분석을 시도하고 공공외교의 트랜드를 토대로 방향성을 모색하였다. 외교의 주체가 더욱 더 다양해지고 있고, 무엇보다 외교 수단의 변화로 인해 세계무대를 토대로 다각적인 활동들이 이어지고 있다. 무엇보다 국민들 모두가 민간외교의 역할을 수행하는 모습을 보이고 있고, 지방정부 차원의 역할과 역량도 더 강해지고 있음을 파악하였다. 공공외교의 활성화를 위해 글로벌 거버넌스구축이 필요하며, 공공외교의 역할과 다양한 주제로 확장하여 지원정책이 지속될 필요가 있다.

대립하는 세계와 한국의 공공외교: 제2차 공공외교 기본계획과 정책공공외교를 중심으로 (Korean Government's Public Diplomacy in a New Cold War: An Evaluation of the 2nd Basic Plan for Public Diplomacy(2023-2027))

  • 한의석
    • Journal of Public Diplomacy
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    • 제3권2호
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    • pp.53-68
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    • 2023
  • 최근 국제정세는 신냉전으로 불릴 만큼 극심한 진영 간 대립의 양상을 보여주고 있다. 진영을 구분하는 요소로 가치와 규범이 강조되고 있지만 실제 갈등은 단순하게 이념과 가치에만 기반을 두기 보다는 훨씬 복잡하고 다층적인 양상을 나타내고 있다. 이러한 상황 속에서 우리 정부는 제2차 공공외교 기본계획(2023~2027)을 수립했다. 본 연구는 제1차 공공외교 기본계획과 제2차 기본계획을 비교하고 있으며, 이를 통해 바람직한 한국 공공외교의 방향에 대해 논의하고 있다. 제2차 기본계획은 지식공공외교와 정책공공외교 측면에서 더욱 확장된 내용을 포함하고 있으며, 공공외교의 수단으로서 디지털 공공외교를 강조하는 등 발전적인 내용들을 담고 있지만, 정책공공외교의 일부인 가치와 규범에 대해 명확한 내용을 제시하지 못하고 있다. 가치와 규범은 최근 국제정치의 주요 요인이지만 우리에게 중요한 국가들을 배제할 수도 있기 때문에, 글로벌 보편 가치를 설정하고 이를 추구하는 것이 정책공공외교의 주요 목표가 되어야 한다. 대립하고 갈등하는 국제정세 속에서 우리의 공공외교가 바람직한 방향으로 추진될 수 있도록 더욱 정교하고 세심한 계획 수립이 필요하다.