• 한국과학예술포럼
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• 제19권
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• pp.581-592
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• 2015

최근 공익마케팅활동에 대한 관심과 중요성에 대한 인식이 확산됨에 따라 국내 일부 컨벤션센터와 지역 컨벤션뷰로에서 사회공헌활동을 추진하고 있으나, 공익마케팅활동에 관한 연구들은 대부분 소비자의 시각에 치중되어 컨벤션센터나 지역 컨벤션뷰로 등 컨벤션 조직원의 관점에서 공익마케팅활동 중요성인식이 어떤지 반영되어 있지 않은 실정이다. 따라서 본 연구에서는 컨벤션과 관련된 공공조직의 종사자들을 대상으로 컨벤션조직의 공익마케팅활동의 중요성 인식을 파악하며, 컨벤션조직의 공익마케팅활동을 실시할 때 컨벤션개최지의 긍정적 또는 부정적 효과에 영향을 미치는지 살펴보고, 개최지 긍정적 효과와 부정적 효과가 개최지 브랜드가치에 어떠한 영향을 미치는지에 대한 분석하고자 한다.

• Journal of Smart Tourism
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• 제1권3호
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• pp.21-29
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• 2021

This study explored the relationship between post types and linguistic characteristics in marketer-generated content and social media engagement to find the optimized content to enhance social media engagement level. Post data of 23,588 marketer-generated content were collected from 50 states' destination marketing organization Facebook pages in the United States. The collected data were analyzed by employing social media analytics, linguistic analysis, multivariate analysis of variance, and discriminant analysis. The results showed that there are significant differences in both engagement indicators and linguistic scores among the three post types. Based on research findings, this research not only provided researchers with theoretical implications but also suggested practitioners the most effective content designs for travel destination marketing in Facebook.

• The Journal of Asian Finance, Economics and Business
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• 제8권5호
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• pp.253-263
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• 2021

This research aims to increase the tourism destination competitiveness for the city of Malang. This research uses the extended criteria of Resource-based View (RBV): VRIOLU (Valuable, Rare, Inimitable, Organization, Large Market, Unmet Need) to analyze tourism destination competitiveness for the city of Malang. A qualitative approach with a case study research design is adopted in this research. Data was collected using data triangulation, such as an in-depth interview with the informants, direct observation in the form of field notes, and picture documentation. The data was analyzed manually by the researchers using thematic analysis. In this research, VRIOLU, the extended criteria of RBV is proven that it can be used as a tool to analyze tourism destination competitiveness by giving the researchers a framework to get the answers from the informants to achieve the research aim. Suggestions to improve the tourism destination competitiveness for the city of Malang include: (1) Actively promoting the added value that can be given by the city of Malang to the visitors; (2) Forming a tourism board to manage the city of Malang as a tourism destination in a holistic manner; (3) Creating synergistic promotion between the stakeholders of tourism operator and governments.

• Journal of Smart Tourism
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• 제2권2호
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• pp.15-19
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• 2022

Destination marketing organizations (DMOs) utilize the official website for marketing and promotional purposes, while tourists often navigate through the official website to gather necessary information for their upcoming trips. With the advancement of business analytics, DMOs may need to exploit the clickstream data generated through their official website to develop more suitable and persuasive strategic marketing and promotional activities. As such, the primary objective of the current study is to show whether clickstream data can successfully identify the trip purposes of a particular user. Using a latent class analysis and multinomial logistic regression, this study found the meaningful and statistically significant variations in webpage visits among different trip purpose groups (e.g., weekend getaways, day-trippers, and other purposes). The findings of this study would provide a foundation for more data-centric destination marketing and management practice.

• Asia pacific journal of information systems
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• 제34권1호
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• pp.26-48
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• 2024

Data plays an ever greater part in the tourism industry. While the platform-based sharing of open public data, private-sector intermediary platforms, and the use of social media to understand consumer trends are already well recognized, more potential for innovation exists in sharing private data among organizations in Smart Tourism Destinations. Research into the factors enabling and hindering coopetition in this kind of data sharing platforms is still in the nascent stage of development. Our case study of Sapporo, a major Japanese city endeavouring to create itself as a Smart Tourism Destination, sheds light on the initial approaches to involve organizations to such a data sharing agreement. Founding on seven interviews with ten participants of Sapporo Smart City project organization (SARD), we derived enablers and impediments that promote coopetition in data sharing as part of Smart Tourism Destination development. We also present practical recommendations and future research opportunities for such initiatives.

• 한국환경생태학회지
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• 제27권3호
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• pp.396-404
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• 2013

본 연구는 관광지 시설물에 대한 방문객의 공간인지도 분석을 통해 방문객의 공간인지도 향상을 위한 시설물 계획 및 관리적 측면의 개선방안과 시사점을 제시하는데 목적이 있다. 연구의 목적달성을 위해 방문객의 시설물에 대한 공간인지도와 시설물 특성 및 방문객 특성 등의 공간인지도 영향요소에 대한 연구모형을 설정하였으며, 이를 토대로 남이섬 관광지 방문객을 대상으로 실증분석을 수행하였다. 분석결과, 시설물 유형, 입지 등의 시설물 특성과 성별, 연령, 안내지도 사용 등의 방문객 특성이 방문객의 공간인지도와 통계적으로 유의한 것으로 나타났다. 또한 남이섬의 경우에는 식 음료시설에 대한 매력성, 상징성 강화 등의 재정비가 요구되며, 종반부 시설물에 대한 정보제공 시설의 추가설치 및 재배치가 필요한 것으로 분석되었다. 본 연구의 결과는 관광지 시설물의 효율적인 계획과 관리를 위해 시설물 및 방문객 특성 등의 공간인지도 영향요소에 대한 면밀한 분석과 반영의 필요성을 시사한다. 특히, 방문객의 공간인지도는 관광지의 공간적 성격과도 연관성이 있으며, 여성의 공간인지도 향상을 위해 시설물의 독특성이 중요한 요소로 작용하고 있는 것으로 분석되었다. 또한, 본 연구의 결과는 관광지 시설물의 계획과 관리에 있어 관광지 정보제공 기능이 관광지의 공간구조의 복잡성과 관계없이 방문객의 공간인지도 향상을 위해 중요한 요소임을 시사하고 있다.

• 디지털산업정보학회논문지
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• 제13권2호
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• pp.43-51
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• 2017

Recently, MANET has been used in many fields as the range of applications increases. However, the dynamic topology that MANET has makes it difficult to route and provides the cause of exposure to security vulnerabilities. Therefore, the security features that can be robust to many attacks must have been applied in the routing technique provided in the MANET. In this paper, we propose a secure routing method that secure route is established by reliability evaluation of nodes and secure data communication has applied through key exchange mechanism. The proposed technique used hierarchical structure for efficiency of reliability evaluation of nodes. The reliability of nodes is performed by trust management node and reliability of nodes managed periodically is broadcasted. And the key exchange for secure data transmission is dene without CA as the certificate issuing organization. This allows fast key exchange and the integrity of data transmission improved. The proposed technique improves the security of the data transmission because a secure route to the destination node is established by the reliability evaluation and the data transmission is performed after the key between the source node and the destination node is exchanged through the established route.

• Asia pacific journal of information systems
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• 제25권1호
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• pp.143-161
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• 2015

The South Asian Association for Regional Cooperation (SAARC) nations are a potpourri of diverse religions, races and cultures with rich natural and cultural heritage but yet to tap the full potential of tourism. An investigation into the glorifying heritage of these eight SAARC nations pinpoints towards their rich food and culinary heritage that is yet to be explored to carve them as food destinations that would definitely help ameliorating tourism too. The Global Report on Food Tourism of the United Nations World Tourism Organization (UNWTO) reveals results from a survey on food tourism marketing promotion, from which internet marketing tools, such as websites have been effectively utilized to promote food tourism in a particular destination. (UNWTO, 2012). Sensing the importance of the websites in the promotion of food tourism for any destination, the present study aims at the comparative content analysis of the official tourism websites of SAARC nations to evaluate their performance from the perspective of promotion of culinary heritage on world -wide web. The modified Balanced ScoreCard (BSC) approach is incorporated into the evaluation by taking into consideration four perspectives: technical, user friendliness and site attractiveness, tourism effectiveness and food tourism effectiveness. A set of 88 critical success factors representing these four perspectives is then used to examine the websites. The study reflects on the relative strength and weakness of the tourism websites of SAARC nations in promoting food tourism and as well help suggesting the remedial measures catalyzing the food tourism promotion through websites.

• Journal of Smart Tourism
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• 제2권4호
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• pp.35-43
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• 2022

Tourism businesses use chat services to provide immediate customer support and to help users navigate within a website, but there are more outcomes of this interaction that should be examined. The current study aimed to discover if the online travel chat service quality and information value of the online travel chat service lead to user satisfaction with the service and visit intention to a recommended destination by Korea Tourism Organization's 1330 Live Chat. The results indicate that information value (functional and innovation) and online travel chat service quality (reliability, assurance, and security) lead to satisfaction with the live chat service and visit intention to a recommended destination. The results can benefit practitioners who want to expand and improve their customer service interaction and recommendations, and to scholars who study the relationship between customer services in tourism recommendation and sales context.

• 경영과정보연구
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• 제36권2호
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• pp.81-92
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• 2017

본 연구는 말레이시아로 관광하는 중국관광객의 입국자수, GDP, CPI 및 교통비 등을 대상으로 1984년부터 2015년까지의 연별 자료를 바탕으로 자기회귀시차분포모형(ARDL)을 통해 탄력성을 파악하고자 하였다. 15세기의 중국은 외국과의 폐쇄된 문호개방정책을 실행하고 있었기 때문에 중국인들의 움직임은 매우 제한적이었으므로 중국과 타국간의 소통은 매우 미약하였다. 그러나 2001년 중국 정부는 세계무역기구(WTO)에 참여함으로써 개방정책을 시행하였다. 중국 정부는 외국인 투자에 다양한 인센티브를 제공함으로써 외국인 직접 투자 유도를 통해 경제를 개방하였다. 따라서 21세기 초반에 중국인의 인바운드 및 아웃바운드 움직임이 증가하였다. 2016년까지 중국은 가장 많이 방문한 세계 5대 관광지 하나이었고, 마찬가지로 외국으로 여행하는 중국관광객도 또한 증가하여 말레이시아는 이들의 대중적인 관광지로 선택되었다. 1990년에만 약 11만명의 중국관광객이 말레이시아를 방문하였으나, 2016년에는 약 141만 명으로 급격히 증가하였다. 본 연구는 말레이시아에 도착하는 중국관광객의 입국자수 증가에 영향을 미치는 주요경제요소의 유의성을 파악하였다. 그들의 도착을 유도할 수 있는 다른 요소들 중에는 소득, 관광가격, 교통비 및 비공식적인 홍보 등이 있다. 아시아 경제위기와 SARS의 발발로 인한 단기 충격들이 말레이시아의 관광수요에 어떻게 영향을 미치는지 이해하기 위해 포함되었다. 본 연구에서 ARDL 모형과 오차수정 모형(Error Correction Model)을 결합한 방법은 관광수요의 탄력성을 통계적으로 추정하기 위해 활용되었다.