• Title/Summary/Keyword: dental clinic environment

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A study of hospital determinants and treatment satisfaction of patients in an orthodontic clinic, specifically targeting 20-year-old patients (교정치과 내원 환자들의 치료병원 결정요인 및 치료 만족도에 관한 연구-20대 연령층을 대상으로)

  • Jung, Eun-Seo;OH, Su-Yeon;Lim, So-Hee;Kim, Eon-Ji;Lee, Kyeong-Hee
    • Journal of Korean society of Dental Hygiene
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    • v.18 no.5
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    • pp.751-761
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    • 2018
  • Objectives: The purpose of this study was to identify factors affecting choice of treatment hospital (i.e., determinants) and satisfaction with the treatment hospital, and to provide a more satisfactory and high-quality medical service for orthodontic patients. Methods: A questionnaire survey was conducted for approximately 1 month beginning in August 2017, involving patients who visited orthodontic dentistry clinics in Seoul and Gyeonggi-do. Multiple regression analysis was performed on the results to examine factors that affected satisfaction with orthodontic treatment. Results: The determinant of dental clinics was 3.90 points overall; hospital environment and facilities were highest at 4.05, followed by dental hygienist at 3.99, and dentist at 3.97. Factors influencing satisfaction with orthodontic treatment were positively influenced by dentists (p<0.01), medical procedures (p<0.01) and medical expenses (p<0.01). Conclusions: It is important to provide comfort and convenience to patients by simplifying hospital facility management, reception, and reservation procedures.

Awareness towards oral health environmental changes and oral health in smokers and non-smokers in soldiers (군인 흡연자와 비흡연자의 구강환경변화와 구강건강에 대한 인식)

  • Kim, Han-Sol;Shin, Bodeumee;Goh, Eun-Ju;Kim, Si-On;Jo, Hyo-Sun;Park, Sung-Eun;Kang, Jae-Kyoung
    • Journal of Korean society of Dental Hygiene
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    • v.14 no.1
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    • pp.1-8
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    • 2014
  • Objectives : The purpose of this study was to investigate the awareness towards oral health environmental changes and oral health in smokers and non-smokers in soldiers. Methods : Data were obtained from 350 soldiers serving at Unit M in Gwangju and Gyeonggi-do and ROTC candidates at University Y in Gyeonggi-do from April 28 to May 5, 2013. Collected data were analyzed by SPSS 12.0 program and a significant level was set at 0.05. Results : Non-smokers had more knowledge on tooth staining or gum diseases than smokers(p<0.05). The awareness towards the causes of oral cancer was not much different between the smokers and the non-smokers. The soldiers having dental health education tended to smoke less than those who had no education(p<0.05). The awareness towards individual oral health revealed no difference between the smokers and the non-smokers. Non-smokers had higher subjective knowledge on of the importance of the oral health, smoking influence on the oral health, and secondhand smoking impact on the health(p<0.05). Conclusions : The oral health education by the dental hygienists is very important in the military camps. Non-smokers tended to have higher knowledge on oral health than the non-smokers.

A study on quality of handicapped inpatients' service satisfaction at special dental clinic and their transformed perceptions toward to the dental treatment services (일부 복지관 장애인치과 내원 환자들의 서비스 만족도 및 진료 후 변화 인식도 연구)

  • Park, Soon-Ju;Choi, Seong-Woo;Park, Sun-Sook
    • Journal of Korean society of Dental Hygiene
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    • v.10 no.6
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    • pp.1001-1014
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    • 2010
  • Objectives : The purpose of this study is about discovering the basic references to find the ways to vitalize handicapped dental clinics. Methods : The study was analyzed by the satisfactions of those patients who took the advantages of using the dental care at B-welfare center and also their transformed perceptions after the services are influenced. The analysis was the questionnaire consisting of 100 items and survey data. Results : 1. The satisfaction of the dental service for the disabled was respectively high which was the average of 4.49. 2. Their satisfactions of receiving kindness services by volunteers and employees were the highest in the entire research of successful handicapped dental services and it was 4.78 overall. 3. The satisfaction of using handicapped dental clinic has the higher range of female users than male's. In the mean time treatment details of the dental care and the satisfaction towards to the volunteers and faculty at the center show the statistical significance gap. 4. The oral care service after experiencing the dental clinic for handicapped relived their discomforts of using the regular dental clinic which shows their highest satisfaction as it is the point of 4.75. 5. the change perception after dental treatment for handicapped has the higher range of females than men's and solving the problems of mouth reference and discomfort of using regular clinics show the statistical significance gap. 6. In the change perception after having dental treatment for handicapped the thought of the possibility of periodical dental care shows the highest perception when the number of visiting is usually shorter and it shows the statistical significance. Conclusions : According to the satisfaction of those inpatients who use free dental care services that belong to dental clinics for handicapped in a part of Seoul welfare centers human services were appeared as the most important factor due to their advantages of taking services from volunteers and staff members. On the other hand to enhance the medical treatment information and environment which showed the weakest factors each inpatient should be specifically specialized for their needs and also further study on plans which enhance their perceptions toward to a better quality of oral-related life is required after using dental treatment service.

A Study on the Patient's Expectation Toward Quality Care of Dental Services (치과의료서비스 향상을 위한 환자 기대도 조사연구)

  • Choi, Jun-Seon;Lee, Sea-Baick
    • Journal of dental hygiene science
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    • v.2 no.1
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    • pp.1-9
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    • 2002
  • The objection of this present study are (1) measurement of patient's expectation toward quality care of dental services. (2) Analysis of differential expectation of dental service by the patient characteristics and (3) presentation of measurement implication for better dental service at the dental clinic. The data used in the study were collected from April 25 to June 9, 2001 and for 77 patients of university dental hospital and 102 patients of dental clinic. The study found, in general, that patient's expectation on the clinic environmental factor was most highly scored followed by dental human factors. The convenience of transportation from the patient's residence to the clinic was highly concerned as be an important factor in dental service utilization.

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Survey of the real-world re-use of disposable dental supplies in dental offices

  • Park, Bo-Young;Mun, So-Jung;Chung, Won-Gyun;Choi, Eun-Sil;Noh, Hie-Jin
    • Journal of Korean society of Dental Hygiene
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    • v.19 no.1
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    • pp.141-149
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    • 2019
  • Objectives: To investigate the real-world re-use of disposable dental supplies (DDS) in dental offices and assess the relationship between general characteristics of dental hygienists and reuse of DDS, with respect to infection control characteristics. Methods: A questionnaire was administered to 277 dental hygienists to assess their general characteristics, awareness of infection control/DDS management, and re-use of DDS. Nine DDS were categorized into the following categories based on their purpose: Critical, Semicritical, Noncritical, and Personal protective equipment (PPE). The association between general characteristics of dental hygienists and re-use of DDS, with respect to infection control characteristics, was assessed using the chi-squared test. Results: All 9 DDS were re-used to different extents. The highest reuse rate of supplies were for masks (64.6%), prophylaxis cups (61.0%) and plastic saliva ejectors (30.0%). Overall, 89.5% of the participants re-used DDS; subgroup analysis showed the following proportions of specific DDS re-use: PPE 66.4%; Semicritical DDS 63.9%; Noncritical DDS 19.5%; and Critical DDS 1.8%. Based on the type of clinic, the rate of re-use was higher in dental clinics than dental hospitals. Thus, the re-use of DDS may be caused by inappropriate or nonexistent guidelines or habitual practice, rather than the awareness or attitude of dental hygienists. Conclusions: In order to ensure a safe environment within the dental clinic, DDS classifications must be clearly outlined in the dental infection control guidelines; moreover, additional studies are needed regarding the regulations for DDS re-use and disposal.

An analysis of eye tracking experiment on the patients' viewing characteristics in dental clinic (치과 진료 시 공간 요소에 대한 환자의 주시특성파악 연구)

  • Lee, Jong-Ho;Jung, Yoona;Song, Eunsung;Ju, Kyungwon;Kim, Wonhyeon;Kim, Bongju
    • The Journal of the Korean dental association
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    • v.57 no.2
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    • pp.52-63
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    • 2019
  • Technological advances in contemporary medicine has discovered the causes of countless diseases and recorded a noticeable medical performance. As technology develops, the role of hospitals is expanding to include disease prevention of inpatients, on top of their fundamental role of treating diseases. Recently, hospitals are becoming more influential as they create environments to provide comfort and stability to patients. In this regard, contemporary hospitals are increasingly shifting their focus to create a patient-centric environment as well as develop into humanistic establishments. The same goes to dentists, as well. Since inpatients often have fear and frustration over treatment, hospitals should figure out the environmental factors that are more effective and relaxing for patients and design medical services to provide them. The patients' movement and spaces during their treatment were categorized by stages and collected for gazing information using eye tracking. It analyzed users' gaze information according to Heatmap analysis of distribution and frequency and was determined the presence or absence of stimuli on the components of space. This research is an advanced research to study and enhance treatment environment based on the analysis of patients' gazes. It attempted to create an opportunity to get closer to patient-centric environment by understanding the stimulants and obstacles and controlling the background settings.

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An Influence on Dental Care Satisfaction in College Women of Some Areas (일부지역 여대생의 치과의료 서비스 만족도에 미치는 영향)

  • Lee, Jae-Ra;Han, Ok-Sung;Kim, Seo-Yeon
    • Journal of dental hygiene science
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    • v.15 no.3
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    • pp.301-307
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    • 2015
  • The purpose of this study was to examine factors related to the satisfaction of dental service in college women. This survey was conducted between March 14, 2014 and April 21, 2014 to investigate the influence on dental care satisfaction in college women. Data were obtained from 412 college women of some areas. At the conclusion of this investigation, as for the correlation analysis between variables affecting college women satisfaction, every variables showed significantly positive relation, and the relation between satisfaction of dental hygienist and satisfaction of hospital environment had the strongest positive relation (p<0.01). To increase the satisfaction in dental clinic, it is necessary to provide the continuing education programs for dental service to dental clinic worker.

Assessment of Dental Noise Environment of a Pediatric Dentist (소아치과의사의 치과 소음 환경에 대한 평가)

  • Cho, Hyeonmin;Kim, Ik-Hwan;Cho, Seunghyun;Song, Je Seon;Lee, Jaeho
    • Journal of the korean academy of Pediatric Dentistry
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    • v.48 no.2
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    • pp.209-220
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    • 2021
  • The noise is defined as unwanted sound that causes discomfort and physical changes. This study was conducted to evaluate intensity of noise in the pediatric dental clinic and to investigate noise environment of a pediatric dentist. Human ear shaped microphone and mobile noise level meter were used for recording noise and calculating intensity of noise. By recording according to the method specified by Korea Occupational Safety and Health Agency (KOSHA) of Korea Ministry of labor and employment, the following results were obtained. For 16 experimental days, 8 hour time weighted average (8hr-TWA) was 49.33 dBA (A-weighted deci-Bell) on daily average with maximum 58.54 dBA and minimum 33.97 dBA. And Dose was 0.49% on daily average with maximum 1.28%, minimum 0.04%. These values are less than criteria of KOSHA standard (85 dBA, 100%). Comparing the highest noise level for each patient, pulp therapy group and Frankel grade I group were the highest. The intensity of dental noise of pediatric dental clinic didn't meet standard of KOSHA. It is necessary to re-evaluate noise environment by establishing new standards considering environment of pediatric dental clinic.

The influence of transforming leadership on the organizational commitment, empowerment and the service quality -focusing on dental hospital's employees in Gyeongnam province- (변혁적 리더십이 조직몰입과 임파워먼트 및 서비스 품질에 미치는 영향 -경남지역 치과종사자를 대상으로-)

  • Choi, Yu-Jin;Kwon, Su-Jin;Hwang, Su-Hyun
    • Journal of Korean society of Dental Hygiene
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    • v.12 no.3
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    • pp.439-451
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    • 2012
  • Objectives : The goal of this study is to investigate how transformational leadership does affect empowerment, organizational commitment and service quality of dental clinics and hospitals and for their efficient human resources management in a rapidly changing business environment. Methods : For this, workers of a dental clinic and a hospital in Gyeongsangnam-do were selected and the survey was carried out during September 1 to 30 of 2011 and the total 203 questionnaires were analyzed. Results : The analysis of structural model shows that transformational leadership has no significant influence on empowerment but does affect organizational commitment and service quality. And the result also reveals that empowerment has significant effect on organizational commitment and service quality while organizational commitment influences service quality. Conclusion : For this, it is needed that the leader of organization promotes the spirit of his subordinates and helps them find their potential ability and achieve goals by developing various leadership skills to cope with rapidly changing environment of dental clinics and hospitals.

Analysis of Factors affecting the Patient's Service Satisfaction in Kimhae Dental Hospital (김해 치과 의료기관의 치과진료 만족도 요인분석)

  • Seong, Mi Gyung;Park, Jeong Hee;Jang, Kyeung Ae;Choi, Jung Ok
    • Journal of dental hygiene science
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    • v.8 no.4
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    • pp.215-224
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    • 2008
  • In order to meet the medical demand according to the changing medical environment and to provide patients with quality dental treatment and improve treating environment by establishing reasonable management plan, with 149 patients for whom continuous dental health program has been applied, the degree of satisfaction with the dental treatment, and the influence factors on the satisfaction were investigated. Using the SPSS Ver. 13.0, mean value analysis were performed on the satisfactions with dental care service and the quality of dental care service according to general characteristics, and regression analysis were performed on the influence of general characteristics and the degree of satisfaction with dental care service on the satisfaction of dental treatment. The result of the multiple regression analysis revealed the human (staff), environment, and the procedure of treatment as the influence factors of the satisfaction with dental treatment. Systematic management and training should be implemented to improve the quality of dental care service and enhance the satisfaction.

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