• 한국산업정보학회논문지
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• 제27권2호
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• pp.101-113
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• 2022

서비스 산업의 고도화로 인한 기업 간 경쟁의 심화와 가속화는 서비스 소비자들이 원하는 서비스의 품질 수준을 높였고, 이러한 소비자의 동향은 급변하는 기술의 수용과 코로나19라는 특별한 상황을 감안해야 하는 공공영역의 서비스 제공 환경에도 적지 않은 영향을 미치고 있다. 이에 본 연구는 『ISO18091:2019』을 기반으로 행정안전부에서 개발한 공공서비스 품질관리 프레임워크를 기초로 개발된 교육교재를 활용하여 공공기관의 종사자를 대상으로 교육을 한 후 설문을 통해 교재의 적용 가능성을 검토하였고, 실제 개선활동에 참여한 공공기관 종사자를 대상으로 인터뷰를 진행한 필드스터디 결과를 바탕으로, i)데이터 활용 및 검증, ii)공공서비스의 광범위성, iii)서비스 제공기관의 규모/역량의 세 가지 관점에서 공공서비스 품질 수준을 제고하기 위해 고려해야 하는 시사점과 가이드라인을 제시하였다.

• 한국IT서비스학회지
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• 제21권5호
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• pp.51-64
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• 2022

Companies are planning and executing IT projects using information technology as a means to secure external competitiveness. However, IT projects have high risks and uncertainties due to the invisibility of outputs (systems, services, products), and changes in plans frequently occur during project execution. As a result, most IT projects are closed without achieving the target performance. This can lead to a waste of resources and money for the company, which in turn leads to the loss of opportunities to enter new markets. This study intends to analyze the effect of changes in the project plan on customer satisfaction, which is the project performance. Also, we want to find the importance of project planning so that the target performance of the IT project can be achieved. For the empirical analysis of this study, about 500 actual project data were collected. As for the analysis method, statistical analysis such as simple and multiple regression analysis and control effect was performed. Looking at the results of the analysis, it was found that the scope change affects the cost change and the schedule change. Also, changes in scope and cost were found to affect project performance. The theoretical performance of this study proved the theoretical fact that good project performance comes out if the IT project is executed as planned. The practical performance suggested the need for a change in project management by proving that thorough execution of the project planning stage can improve the project performance in the Korean project management culture, where the project planning stage is poorly performed for the rapid implementation of the IT project.

• 디지털융복합연구
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• 제19권11호
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• pp.85-93
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• 2021

정부는 새로운 영역의 전자정부 서비스를 창출하기 위한 계획을 추진 중이다. 업무절차 개선 측면에서 dBrain과 e-사람, 전자결재 및 업무관리를 위한 온나라 등은 상당한 성과를 이루었으며, 현재는 새로이 부각된 정보기술을 도입하여 기존의 행정서비스를 개선하고 지능형 전자정부를 구현하기 위한 노력을 지속하고 있다. 본고에서는 그중 자가학습기반의 지능형 행정서비스 구축이 실제 업무를 추진하는 공무원들의 업무프로세스에 효율적인지, 지속사용하는데 영향을 미치는지를 파악하고자 하였다. 인공지능, 빅데이터, 블록체인 등의 발전된 정보기술에 대한 개인의 인식 및 태도를 바탕으로 개인 혁신성을 선행변수로 하여 UTAUT 변수들이 지속사용의도에 영향을 미치는 지에 대해 공무원 대상 설문 결과를 이용하여 지능형 정부서비스를 대상으로 검증하여 행정서비스에 대한 영향요소를 파악하였다. 정부행정서비스 사용자들은 혁신적인 행정서비스의 구축 및 도입이 국민에게 더욱 효율적으로 활용될 수 있다고 믿으며, 정보기술 발전에 따라 서비스의 활용 및 제공에 대한 기대감을 높게 가지고 있다고 파악되었다. 향후 전자정부 서비스를 활용하는 국민을 대상으로도 모형을 적용하여 연구할 예정이다.

• 국제학술발표논문집
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• The 3th International Conference on Construction Engineering and Project Management
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• pp.1113-1116
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• 2009

The attempt to use a 3D model each field such as design, structure, construction, facilities, and estimation in the construction project has recently increased more and more while BIM (Building Information Modeling) that manages the process of generating and managing building data has risen during life cycle of a construction project. While the 2D Drawing based work of each field is achieved in the already existing construction project, the BIM based construction project aims at accomplishing 3D model based work of each field efficiently. Accordingly, the solution that fits 3D model based work of each field and supports plans in order to efficiently accomplish the relevant work is demanded. The estimation, one of the fields of the construction project, has applied BIM to calculate quantity and cost of the building materials used to construction works after taking off building quantity information from the 3D model by a item for a Quantity Take-off grouping the materials relevant to a 3D object. A 3D based estimation program has been commonly used in abroad advanced countries using BIM. The program can only calculate quantity related to one 3D object. In other words, it doesn't support the take-off process considering quantity of a contiguous object. In case of temporary materials used in the frame construction, there are instances where quantity is different by the contiguous object. For example, the formwork of the temporary materials quantity is changed by dimensions of the contiguous object because formwork of temporary materials goes through the quantity take-off process that deduces quantity of the connected object when different objects are connected. A worker can compulsorily adjust quantity so as to recognize the different object connected to the contiguous object and deduces quantity, but it mainly causes the confusion of work because it must complexly consider quantity of other materials related to the object besides. Therefore, this study is to propose the solution that automates the formwork 3D modeling to efficiently accomplish the quantity take-off of formwork by preventing the confusion of the work which is caused by the quantity deduction process between the contiguous object and the connected object.

• 한국안전학회지
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• 제38권1호
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• pp.70-77
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• 2023

Gas has replaced coal or petroleum as primary fuel because of its convenience. However, gas has risk of fire, explosion, or poisoning. To reduce gas-related accidents, many strategic projects have been being carried based on 'Gas Safety Management Basic Plans' on a domestic scale. In spite of those projects, the gas-related accident rate did not decrease over past decades. Thus, this study was conducted to analyze the effectiveness of ongoing projects, and to find out ways to make improvements. Conventional statistical analyses on accident data published by gas-related institutions were not useful to determine meaningful attributes to predict future. Whereas, accident case analyses adopted in the present study discovered differences in the type of people and their unsafe acts for each gas type. Meanwhile, the overall average priority of projects was not high in the aspect of System Safety Precedence. If the current trend is maintained, with sigmoid functions, it can be estimated that mean annual accident rate will decrease by only 2.0% in the next two decades. To improve the current trend, the present study made conclusions as followings: (1) safety projects should be designed with careful consideration of accident traits including gas type, unsafe acts, and persons involved and (2) alternative strategies should include system considerations such as minimum hazard design and safety devices prior to mere education or training. To summarize briefly, the present state related with gas accidents highlights the necessity of a system-based multidisciplinary approach.

• 한국건설관리학회논문집
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• 제24권1호
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• pp.61-70
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• 2023

경제적인 측면이나 친환경적인 측면의 사유로 인해, 노후 건축물을 대상으로 그린리모델링 사업이 활발하게 진행되고 있다. 한편, 그린리모델링 사업을 추진하는 과정에서, 기존에는 설계자 및 엔지니어의 주관적 경험 및 지식에 기반하여 그린리모델링 계획이 개발되어 왔고, 이로 인해 경제성 등의 측면에서 효율적인 의사결정이 부족했다. 이에 본 연구에서는 노후 건축물의 속성을 분석하고 이에 따른 적정 리모델링 계획을 제안할 수 있는 온톨로지 기반 그린리모델링 의사결정 지원 모델을 구축하였다. 개발된 모델에서는 건축물의 기본 속성을 입력하면 온톨로지를 통한 웹검색을 기반으로 패시브 액티브 요소로 구성된 적정 리모델링 계획을 제공할 수 있다. 연구를 통해 개발된 결과물을 활용하면, 리모델링 사례의 증가에 따른 웹기반의 메타 데이터 검색을 통해 보다 객관적인 적정 리모델링 대안에 대한 의사결정 지원이 가능할 것으로 기대된다.

• 한국식생활문화학회지
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• 제22권2호
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• pp.191-200
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• 2007

This study was designed to investigate the correlation between perceived TQM performance and organizational culture of dietitians. The objective of the study is to help the management of foodservice by providing a direction which will elevate perceived TQM performance of dietitians and presenting plans which will ensure effective dietitians. Questionnaires handed out to 308 dietitians worked in institutional foodservice operation including elementary, middle and high schools, hospitals, business and industries. In terms of TQM importance and performance, the more important dietitians perceived, the higher their performance level rose. Data form the IPA, external and internal customer satisfaction, executive ability, communication system and technology, information technology and application ability, food process, strategy, and leadership were required further improvement by dietitians. Of present organizational culture model, human relations model and open systems model were more likely to be adopted by dietitians in middle and high schools. According to the type of foodservice management, the open systems model was more preferred by dietitians from self-operated operations rather than respondents from contracted operations. Canonical correlation analysis between TQM performance and organizational culture showed canonical correlation to be higher (canonical correlations coefficient: .66). In conclusion, TQM performance-organizational culture showed higher canonical correlation. In the organizational culture, foodservice operation is capable of improving the aims for the rational goal model and the open systems model. The results showed that TQM performance and organizational culture had significant relationship, especially positive organizational culture emphasizing on internal process and rational goal model would have influence on TQM performance of dietitians. Foodservice operation, however, should recognize importance of open and development culture to improve dietitians' TQM performance. To apply open system foodservice organization should encourage dietitian and foodservice employees to challenge and compete for the works, Moreover, organizational effort such as information exchange program and support system should be established.

• 국제학술발표논문집
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• The 6th International Conference on Construction Engineering and Project Management
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• pp.339-343
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• 2015

To rapidly recover ceased functionality of a facility after a catastrophic seismic event, critical decisions on facility repair works are made within a limited period of time. However, prolonged damage assessment of facilities, due to massive damage in the surrounding region and the complicated damage judgment procedures, may impede restoration planning. To assist reliable structural damage estimation without a deep knowledge and rapid interactive analysis among facility damage and restoration operations during the approximate restoration project planning phase, we developed a prototype of distributed facility restoration simulations through the use of high-level architecture (HLA) (IEEE 1516). The simulation prototype, in which three different simulations (including a seismic data retrieval technique, a structural response simulator, and a restoration simulation module) interact with each other, enables immediate damage estimation by promptly detecting earthquake intensity and the restoration operation analysis according to estimated damage. By conducting case simulations and experiments, research outcomes provide key insights into post-disaster restoration planning, including the extent to which facility damage varies according to disaster severity, facility location, and structures. Additional insights arise regarding the extent to which different facility damage patterns impact a project's performance, especially when facility damage is hard to estimate by observation. In particular, an understanding of required type and amount of repair activities (e.g., demolition works, structural reinforcement, frame installation, or finishing works) is expected to support project managers in approximate work scheduling or resource procurement plans.

• 정보관리학회지
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• 제40권4호
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• pp.33-51
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• 2023

본 연구의 주요 목적은 시대 변화에 능동적으로 대응할 수 있는 한글도서관의 미래 지향적 역할을 탐색하고, 이를 위한 발전 방안을 제시하는 것이다. 이를 위해, 우선 한글도서관의 현재 기능, 자원, 자료, 온·오프라인 서비스 및 도서관 웹사이트를 철저히 분석하였다. 국내외의 박물관 및 미술관 내 도서관, 그리고 선진 도서관의 운영 현황과 모범 사례를 조사하여 분석하고, 최종적으로 한글도서관의 중장기 발전 방안을 수립하고, 이를 위한 단계별 세부 추진 방안을 도출하고자 하였다. 본 연구 결과는 한글도서관이 한글 관련 도서관으로서 중심적인 역할을 더욱 효과적으로 수행할 수 있도록 하는데 기초자료로 활용될 수 있을 것이다.

• 농업과학연구
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• 제50권4호
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• pp.785-798
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• 2023

Considering irrigation facilities are currently insufficient and drought vulnerability due to climate change is high, efficient measures are required to secure water supply for field crops. This study, therefore, calculated the water shortage to secure water for representative field crops. An economic analysis was further conducted by comparing the production income to the input cost for each method. Here, five distinct regions were selected to represent each crop-Cheongyang-gun for chili peppers, Yesan-gun for apples, Dangjin-si for cabbages, Seosan-si for garlic, and Goesan for beans. The regions with insufficient water supply were estimated by calculating the water requirements and the supplied water from public groundwater wells for each area. A comprehensive set of four scenarios was presented as a strategy to ensure water security and manage irrigation facilities. These scenarios comprised the maintenance of existing groundwater wells, the construction of new water storage tanks, the installation of additional groundwater wells, and the utilization of surface water. B/C (benefit/cost) analysis was conducted for each scenario. As a result, the construction of water storage tanks was selected as a facility and water management plan in Cheongyang-gun, Dangjin-si, and Seosan-si. The analysis additionally indicated the economic viability of installing surface water utilization facilities in Yesan-gun and developing water storage tanks and groundwater (aquifer) wells in Goesan-gun. The results of this study are considered to serve as foundation data that may be utilized in the selection of water management plans for drought-prone areas in the future.