• 대한산업공학회지
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• 제40권1호
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• pp.84-99
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• 2014

In this study, determinant input-output variables are identified for calculating Data Envelopment Analysis (DEA) efficiency scores relating to evaluating the efficiency of government-sponsored research and development (R&D) projects. In particular, this study proposes a systematic framework of design and analysis of experiments, called "all possible DEAs", for pinpointing DEA determinant input-output variables. In addition to correlation analyses, two modified measures of time series analysis are developed in order to check the similarities between a DEA complete data structure (CDS) versus the rest of incomplete data structures (IDSs). In this empirical analysis, a few DEA determinant input-output variables are found to be associated with a typical public R&D performance evaluation logic model, especially oriented to a mid- and long-term performance perspective. Among four variables, only two determinants are identified : "R&D manpower" ($x_2$) and "Sales revenue" ($y_1$). However, it should be pointed out that the input variable "R&D funds" ($x_1$) is insignificant for calculating DEA efficiency score even if it is a critical input for measuring efficiency of a government-sonsored R&D project from a practical point of view a priori. In this context, if practitioners' top priority is to see the efficiency between "R&D funds" ($x_1$) and "Sales revenue" ($y_1$), the DEA efficiency score cannot properly meet their expectations. Therefore, meticulous attention is required when using the DEA application for public R&D performance evaluation, considering that discrepancies can occur between practitioners' expectations and DEA efficiency scores.

• 경영과학
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• 제19권1호
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• pp.117-128
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• 2002

In this Paper we investigate the performance of the five efficiency estimation methods which include the stochastic frontier model estimated by maximum likelihood (SFML), the stochastic frontier model estimated by corrected ordinary least squares (SFCOLS), the data envelopment analysis (DIA) model, the combined estimation of SFML and DEA (SFML + DEA), and the combined estimation of SFCOLS arid DIA (SFCOLS+ DEA) using Monte Carlo analysis. The results include: 1) SFML provides most accurate efficiency estimates for the sample sloe 150 or over,2) SFML+DEAor SFCOLS + DIA Perform better for the cases with sample sloe 25, 50, and low random errors, 3) SFCOLS performs better for the close with sample sloe 25, 50, and very high random errors.

• 한국정보과학회논문지:소프트웨어및응용
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• 제41권8호
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• pp.598-604
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• 2014

본 연구는 주요변수를 선정하는 기법을 개발하기 위해서 단계적 회귀와 변수들의 효율성을 평가하기 위해 사용되는 자료봉합분석을 결합한 새로운 방법을 제안하였다. 이를 위해서 먼저 단계적 회귀를 이용하여 중요 변수들을 일차적으로 선정하고, 선정된 각 변수들의 중요도를 이해하기 위해 귀무가설을 세웠고, 중요 변수를 선택하기 위해 Kruskal-Wallis 검정을 사용했다. 또한 해당되는 변수를 Conover-Inman 검정을 사용하여 변동이 발생하는 각 변수들의 우선순위를 결정하였다. 따라서 그 결과, 많은 변수들과 DEA(Data Envelopment Analysis)의 한계를 극복하기 위해 원래 계획된 변수들 중 기준에 의해 원래 유지된 변수와 높은 연관성을 가진 변수들을 남기는 방식으로 변수를 선정하는 기법을 개발한 Jenkins의 기존연구에서는 I2, I4, I5, I6 변수가 누락되었고 I1, I3 변수만이 DEA에 사용되었지만, 본 논문에서 제안된 모델의 효율성 결과로는 I2와 I4 변수를 각각 유지하였다. 본 연구는 다른 문헌에서 단계적 변수의 선택을 보여주기 위해 같은 데이터 집합을 사용하였는데, 여기서 Jenkins의 연구와 같이 변수 I6과 I1, I2를 삭제하였고, I3, I4, I5는 유지하였다. 결론적으로 단계적 회귀 DEA 모델을 사용하여 긴 계산적 절차 없이 변수 선택이 가능함을 발견했으며 기존 연구의 데이터를 적용하여 제안된 모델을 검증하였다. 개발한 DEA모델 결과는 상호 변수에 따라 포함되거나 생략할 수 있기 때문에 실제 현실 상황에서의 지식과 경영적 판단에 매우 유용할 것이다.

• 한국문헌정보학회지
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• 제38권2호
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• pp.137-160
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• 2004

본 연구의 목적은 대학도서관의 다양한 활동을 평가하기 위하여 정보서비스의 생산 및 이용의 과정 속에서 2년(1999-2000) 동안의 효율성을 평가하고자 하였다. 효율성 평가에 있어서는 자료포락분석(Data Envelopment Analysis)기법을 사용하였으며, 프랑스의 대학도서관이 가진 환경적 요소는 외생변수로 고려되었다. 실증분석은 서비스의 생산과 이용의 두 측면에서 독립적으로 실시하였으며, 도서관의 효율성 정도는 평가 년도에 따라, 평가 영역에 따라 그리고 도서관의 특성에 따라 다르게 나타났다. 특히, 주제화된 도서관이라 할 수 있는 CADSIT 대학도서관이 일반대학도서관에 비해 서비스의 이용측면에서 보다 효율적으로 나타났다. 그리고 비효율적인 도서관의 비효율성은 투입량의 비효율적 사용보다는 산출량의 생산 부족에서 비롯된 것으로 나타났다.

• 동아시아식생활학회지
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• 제20권5호
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• pp.823-835
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• 2010

The research aimed to measure the efficiency of using multi stores in a foodservice company using by DEA (data envelopment analysis) which is a new management science technique. The study also attempted to identify relevant variables affecting DEA efficiency in order to suggest methods for improving efficiency. The data were collected from 148 contract foodservice operations, which were operated in similar fashion in October 2009. The DEA efficiency was calculated as an output-oriented BCC Model. Sales, and CSI (customer satisfaction index) were used as output variables whereas food cost, labor cost, and management expense were used as input variables to calculate the DEA efficiency. Operation process variables of the unit consisted of the were consist of ratio of regular employee, ratio of housekeeper, meal counts, meal price, food cost per meal, contract period, number of menu items, forecasting accuracy, order accuracy, inventory turnover, use of processed food, deviation of food cost, number of new menus, and number of events. According to the BCC score and profitability, units were classified into four groups: High efficiency-high profitability (HEHP), High efficiency-low profitability (HELP), Low efficiency-high profitability (LEHP), and Low efficiency-low profitability (LELP). The HEHP group contained 54 units, which mostly contracted management fee type and had a high meal price. The units were also very large and, served three meals. Twenty of the units were operated with high labor cost: most of these were factories and hospitals. The LEHP group contained 20 units, that were mainly office stores of large scale and medium price. Fifty-four LELP group had a low meal price. A high performance group must have high efficiency, profitability, and satisfaction. The BCC score was over 0.969, the meal price was over 4,116 won, the food cost was over 2,077 won, and meal counts per month were over 10,212 meals.

• 대한안전경영과학회지
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• 제15권2호
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• pp.255-262
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• 2013

Due to the competition between the various professional events, it is imperative for the team's management to improve efficiency by removing the inefficiencies of the professional team in order to gain a competitive edge. This study use different Data Envelopment Analysis (DEA) models to measure the efficiency of professional sport organizations. In this mathematical-analytical study, this study first reviews the related literature to analyze the input/output variables. In the end, the variables were detected and the data for this study were gathered from the Korean Basketball League (KBL). While previous studies examine relative efficiency of Korean Professional baseball teams by using CCR model, this study fully utilize the DEA method to investigate Korean professional sports organizations' operating problem. Thus, this study propose full results of DEA analysis such as efficiency score (overall, technical, and scale efficiency), slacks in inputs and outputs of inefficient organizations, Malmquist index) As a result, this study provides not only the exact productivity information of a team and a way of improving a firm's productivity with a decision maker.

• Environmental Engineering Research
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• 제21권1호
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• pp.91-98
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• 2016

Along with China's increasing share in global total $CO_2$ emissions, there is a necessity for China to shoulder large emission-mitigating responsibility. The appropriate allocation of $CO_2$ emission quotas can build up a solid foundation for future emissions trading. In views of originality, an optimized approach to determine $CO_2$ emissions allocation efficiency based on the zero sum gains data envelopment analysis (ZSG-DEA) method is proposed. This paper uses a non-radial ZSG-DEA model to allocate $CO_2$ emissions between different Chinese provinces by 2020 and treats $CO_2$ as the undesirable output variable. Through the calculation of efficiency allocation amounts of provincial $CO_2$ emissions, all provinces are on the ZSG-DEA efficiency frontier. The allocation results indicate that the cumulative optimal amounts of $CO_2$ emissions in 2020 were higher than the actual amounts in 13 provinces, and lower in other 17 provinces, and show that different provinces have to shoulder different mitigation burdens in terms of emission reduction.

• 한국IT서비스학회지
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• 제6권1호
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• pp.65-81
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• 2007

Recently, the affiliates of the Ministry of Information and Communication have been conducting a performance evaluation study on IT policy projects, based on the performance evaluation model of the U.S. Office of Management and Budgets, with regard to investment in computerization. The performance evaluation model for the policy project could provide the objective information required for the planning, development, and operation of the policy project. However, the performance of the most policy project is likely to be evaluated using the subjective evaluation criteria of evaluators. Therefore, this case study evaluates the relative efficiency using DEA (Data Envelopment Analysis) in order to improve the performance evaluation method of the digital pioneer' project implemented by the Korea IT Industry Promotion Agency. The improvement value of inefficient Decision Making Units (DMUs) was measured by a static efficiency analysis. The measured value will suggest a objective viewpoint of the performance between DMUs to evaluators. In doing so, it will show an appropriate direction for the policy project to be evaluated successfully.

• 산업경영시스템학회지
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• 제40권3호
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• pp.7-17
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• 2017

Loan consultants assist clients with loan application processing and loan decisions. Their duties may include contacting people to ask if they want a loan, meeting with loan applicants and explaining different loan options. We studied the efficiency of service quality of loan consultants contracted to a bank in Korea. They do not work as a team, but do work independently. Since he/she is not an employee of the bank, the consultant is paid solely in proportion to how much he/she sell loans. In this study, a consultant is considered as a decision making unit (DMU) in the DEA (Data Envelopment Analysis) model. We use a principal component analysis-data envelopment analysis (PCA-DEA) model integrated with Shannon's Entropy to evaluate quality efficiency of the consultants. We adopt a three-stage process to calculate the efficiency of service quality of the consultants. In the first stage, we use PCA to obtain 6 synthetic indicators, including 4 input indicators and 2 output indicators, from survey results in which questionnaire items are constructed on the basis of SERVQUAL model. In the second stage, 3 DEA models allowing negative values are used to calculate the relative efficiency of each DMU. In the third stage, the weight of each result is calculated on the basis of Shannon's Entropy theory, and then we generate a comprehensive efficiency score using it. An example illustrates the proposed process of evaluating the relative quality efficiency of the loan consultants and how to use the efficiency to improve the service quality of the consultants.

• 한국ITS학회 논문지
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• 제16권5호
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• pp.60-71
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• 2017

본 연구는 고령자를 위한 지하철 역사의 수직이동시설을 평가하고 개선방안을 분석하는 것을 목적으로 한다. 서울시의 통행량이 많은 31개의 지하철 역사를 평가하기 위해 자료포락분석(DEA)을 이용한다. DEA의 투입변수는 스마트카드 자료를 이용하여 수집한 고령자 통행수 및 통행비율을 포함하며, 산출변수는 엘리베이터 설치 대수와 100계단 당 에스컬레이터 설치 대수로 구성된다. 분석 결과, 31개 지하철 역사의 평균 지수는 0.62로 산출되었으며, 잠실역, 가산디지털단지역, 건대입구역, 동묘역이 가장 우수한 것으로 나타났다. 이 4개의 역사는 지수가 낮은 다른 역사들을 위한 참조 그룹으로 설정된다. 참조그룹과의 비교를 통해 각 역사의 수직이동시설을 제고하기 위한 방안들이 제안된다.