The Mediating Role of Perceived Customer-related Social Stressor on the Relation between Emotional Labor and Burnout (감정노동과 직무소진의 관계에서 지각된 고객관련 스트레스요인의 매개효과)
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- Journal of the Korea Academia-Industrial cooperation Society
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- v.15 no.6
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- pp.3524-3533
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- 2014