• 제목/요약/키워드: customer networks

검색결과 233건 처리시간 0.021초

통신망에서 온라인 음악 서비스를 활용한 광고 관리시스템의 구현 (Advertisement Management System utilizing On-Line Music Services in Communication Networks)

  • 김승천;노광현;황호영
    • 한국인터넷방송통신학회논문지
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    • 제10권6호
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    • pp.187-193
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    • 2010
  • 본 논문에서는 유무선 통신망 환경에서 지원되는 온라인 음악서비스를 활용하여 광고를 지원하는 새로운 광고관리시스템에 대해서 소개한다. 본 논문에서 소개하는 광고관리시스템은 현재 인터넷 및 이동통신망을 통해서 많이 이뤄지고 있는 음악서비스를 통해서 광고를 지원하고 이를 바탕으로 광고주들이 원하는 소비자별 광고를 제공해 효과적인 광고가 이뤄지도록 하는 서비스로 사용자는 광고를 들음으로써 음악서비스의 비용을 절감하는 효과가 있고, 광고주는 사용자별 광고가 이뤄지는 효과가 있으며 음악서비스 제공자는 사용자를 효과적으로 모으는 효과가 있을 것으로 기대되는 서비스가 될 것이다.

유무선 통합 서비스의 국내외 동향 분석 및 발전방향 제시 : 무선랜, 휴대 인터넷을 중심으로

  • 이혜진;유지은;최문기
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2003년도 추계학술대회 및 정기총회
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    • pp.358-361
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    • 2003
  • As the information and communication technology has been developed, demand for internet and multimedia is increased and customer's needs becomes diverse. Therefore, the convergence of fixed and mobile networks has emerged. Fixed - Mobile Convergence (FMC) service means that it provides users with one type of services from network access to billing regardless of networks and terminal. FMC service is expected to provide an advanced value with both networks providers and users. Wireless local area network (WLAN) and 2.3㎓ HPi are promising services that will generate enormous demands among FMC services. For that reason, this paper investigates the trend of WLAN and HPi in Korea and abroad and suggests future deployment based on reviewing the literature.

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제품 네트워크 분석을 이용한 고객의 구매제품 특성 비교 연구 (Product Network Analysis to Analyze the Purchase Behavior of Customers)

  • 최일영;김재경
    • 한국경영과학회지
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    • 제34권4호
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    • pp.57-72
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    • 2009
  • As development of information technologies, customer retention has been an important issue in the competing environment. A lot of researches focus on prediction of the churning customers and seeking their characteristics. However, relationships among customers or products have not been considered in existing researches. In this study, product networks are proposed and analyzed to investigate the differences of network characteristics of products purchased by potential churning customers and those of loyal customers. The product networks are constructed from real product purchase data collected from a Korean department store. We investigated the characteristic differences, such as the degree centrality, degree centralization, and density, of two product networks constructed by potential churning customers and the loyal customers. The results indicate that degree centrality, density and degree centralization of the product network of the loyal customers are higher than those of the potential churning customers. And the promotional products of the department store are resulted to be effective in attracting the loyal customers.

신뢰도 지수를 고려한 배전계통의 최적 전력전송경로 결정 (Optimal Routing of Distribution Network Considering Reliability Indices)

  • 신동환;노병권;김진오
    • 대한전기학회논문지:전력기술부문A
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    • 제48권9호
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    • pp.1073-1080
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    • 1999
  • Optimal routing of distribution networks can be attained by keeping the line power capacity limit to handle load requirements, acceptable voltage at customer loads, and the reliability indices such as SAIFI, SAIDI, CAIDI, and ASAI limits. This method is composed of optimal loss reduction and optimal reliability cost reduction. The former is solved relating to the conductor resistance of all alternative routes, and the latter is solved relating to the failure rate and duration of each alternative route. The routing considering optimal loss only and both optimal loss and optimal reliability cost are compared in this paper. The case studies with 10 and 24 bus distribution networks showed that reliability cost should be considered as well as loss reduction to achieve the optimal routing in the distribution networks.

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Design of Guaranteed-QoS VPN over Broadband Networks

  • Lee, Hoon;Hwang, Min-Tae;Youn Uh;Eom, Jong-Hoon;Lee, Yong-Gi
    • 대한전자공학회:학술대회논문집
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    • 대한전자공학회 2001년도 하계종합학술대회 논문집(1)
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    • pp.387-390
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    • 2001
  • In this paper, we propose methods for designing the Virtual Private Network (VPN) which guarantees a strict Quality of Service (QoS) over A TM networks. The required Quality of Service is a very strict Cell Loss Probability, and it is guaranteed by pro riding equivalent bandwidth which is computed so that the provided bandwidth is sufficient to guarantee that requirement. We consider two network architectures for constructing VPM, the customer pipe scheme and the Hose scheme, and we propose a method to compute the amount of the required bandwidth for the two schemes. Finally, we investigate the implication of the scheme via numerical experiments.

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신뢰도지수를 고려한 배전계통시스템의 최적전력전송경로 결정 (Optimal Routing of Distribution Networks Considering Reliability Indices)

  • 노병권;김진오
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 1998년도 하계학술대회 논문집 C
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    • pp.915-917
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    • 1998
  • Optimal routing of distribution networks can be attained by keeping the line power capacity limit to handle load requirements, acceptable voltage at customer loads, and the reliability indices such as SAIFI, SAIDI, CAIDI, and ASAI limits. This method is composed of optimal loss reduction and optimal reliability cost reduction. The former is solved relating to the conductor resistance of all alternative routes, and the latter is solved relating to the failure rate and duration of each alternative route. The routing considering optimal loss only and both optimal loss and optimal reliability cost are compared in this paper. The results showed that reliability cost should be considered as well as loss reduction to achieve the optimal routing in the distribution networks.

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소셜 네트워크 분석을 기반으로 한 이동통신 잠재고객 이탈에 대한 연구 (Analysis to Customer Churn Provoker's Roles Using Call Network of a Telecom Company)

  • 전희주;임병학
    • 응용통계연구
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    • 제26권1호
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    • pp.23-36
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    • 2013
  • 본 연구에서는 국내 한 이동통신회사의 해지 고객 중심의 통화 네트워크 데이터를 가지고 고객들 간의 관계 구조를 나타내는 소셜 네트워크 분석의 일종인 자아 네트워크(Ego-Network) 분석을 통해 핵심 연결자 역할 및 중개 역할을 하는 이탈고객이 다른 고객의 이탈에 어떻게 영향을 미쳤는지를 분석하고 이를 기반으로 고객 이탈 예측 및 이탈방지를 위한 방안을 제시하고자 한다. 해지고객들 간 양방향 통화를 갖는 네트워크를 살펴본 결과, 해지고객들 간의 무더기 이탈 현상을 확인할 수 있었다. 이러한 이탈 그룹에는 그룹 이탈에 영향을 주는 이탈유발자가 존재하고 있었으며, 이러한 이탈유발자의 특징은 그룹 내에서 많은 구성원들과 연결되어 있는 핵심 연결자 역할을 하면서, 정보전달의 매개자 역할을 동시에 해내는 고객이었다. 즉 긴밀한 네트워크일수록, 이탈유발자 비중이 높고, 이들 이탈유발자와의 관계에 의한 이탈현상은 이탈유발자의 영향이 큰 것으로 볼 수 있을 것이다.

Shedding Light on the Use of AS Relationships for Path Inference

  • Deng, Wenping;Muhlbauer, Wolfgang;Yang, Yuexiang;Zhu, Peidong;Lu, Xicheng;Plattner, Bernhard
    • Journal of Communications and Networks
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    • 제14권3호
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    • pp.336-345
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    • 2012
  • Autonomous system (AS) business relationships and their inference have been widely studied by network researchers in the past. An important application of inferred AS relationships can be the prediction of AS paths between a source and destination AS within a model. However, besides knowing the topology and inferred AS relationships, AS path prediction within a model needs to be understood in order for us to know how we can derive border gateway protocol (BGP) policies from AS relationships. In this paper, we shed light onto the predictive capabilities of AS relationships by investigating whether they can be translated into BGP policies such that inferred AS paths are consistent with real AS paths, e.g., paths observed from BGP routing tables. Our findings indicate that enforcing constraints such as the well-known valley-free property and the widely assumed preference of customer routes always results in a very low consistency for AS path inference. In addition, this is true irrespective of whether customer, peer, or provider routes are preferred. Apparently, applying such constraints eliminates many "correct" paths that are observed in BGP routing tables and that are propagated in a simple shortest path model where AS relationships are ignored. According to our findings, deriving BGP routing policies for predicting with high accuracy AS paths in a model directly from AS relationships is still difficult.

Branding and Advertising on Social Networks: Current Trends

  • Trachuk, Tetiana;Vdovichena, Olga;Andriushchenko, Mariia;Semenda, Olha;Pashkevych, Maryna
    • International Journal of Computer Science & Network Security
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    • 제21권4호
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    • pp.178-185
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    • 2021
  • The emergence of social networks has led to the flourishing of a new golden era of branding, which is a challenge for companies due to the need for creative positioning of companies with an emphasis on building trust and loyalty to the brand. Consumers are becoming more demanding and due to a wide range of products in different markets, make demands that are more stringent on companies. The goal of this article was to study the main trends of branding and advertising on social networks to develop a new approach to brand promotion. Methodology. The quantitative and qualitative research design was used to determine the main trends in branding and advertising on social networks. The methodology included the following methods: 1) analysis of the relationship between brand value and brand content strategy, 2) content analysis of the content of companies in social networks on the example of 10 world-famous brands with the highest value. The results allowed forming the criteria of effective content and communication: simplicity of content and simplicity of communication, lack of direct advertising of products, emphasis on global socio-economic problems and social orientation, unobtrusive communication, content creativity, indirect information about the product or work, the history of the company's development through various tools. The main content strategies of brands are defined: storytelling strategy; strategy of informing about the history of the company's development; entertainment and information strategy; strategy of joint interaction with the audience through the involvement of wellknown influencers or users of products. The theoretical and practical value of the results is confirmed by the conceptualization of the main content strategies of world-famous brands, which are pioneers in new ways to build relationships with users through social networks. The research proposes to use a customer-oriented approach to brand promotion. This means studying consumer behavior and predicting possible changes in behavior, which determines the level of interaction with the brand, the content strategy of the brand, and its effectiveness.

Support Vector Machine 기법을 이용한 고객의 구매의도 예측 (Forecasting of Customer's Purchasing Intention Using Support Vector Machine)

  • 김진화;남기찬;이상종
    • 경영정보학연구
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    • 제10권2호
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    • pp.137-158
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    • 2008
  • 기업 경쟁력 강화의 중요한 이슈인 대량 개별화(mass-customization)의 실행을 위하여 통합 고객관계 관리 프로세스로서의 CRM(customer relationship management)에 대한 관심과 활용에 대한 필요성은 점점 더 높아지고 있다. 특히, 기존 고객들의 구매 정보를 기반으로 고객의 구매 패턴을 파악하고 의도를 예측하는 것은 오늘날 실질적인 판매 전략을 수립하는 마케팅 분야에서 상당히 큰 비중을 차지하고 있다. 고객의 구매의도 예측에는 대량의 데이터로부터 과거에 인지하지 못했던 의미 있고, 근거 있는 정보를 추출하는 데이터마이닝(datamining)이 주로 사용되고 있다. 기존의 구매의도 예측에 사용된 데이터마이닝 기법들은 주로 신경망(neural networks)과 로지스틱 회귀분석(logistic regression analysis)이었는데, 예측 정확성 및 모형 구축의 어려움으로 인한 다양한 문제점들이 제기되고 있는 실정이다. 따라서, 본 논문에서는 기존의 기법들이 가지고 있는 단점들을 개선하기 위하여 신경망과 로지스틱 회귀분석 외에 연관규칙(association rule), 연관성 매트릭스(association matrix), 의사결정 나무(decision tree), 베이지안 망(bayesian network), SVM(support vector machine) 기법들을 추가로 제안하였다. 본 연구의 목적은 고객의 특정 상품에 대한 구매의도 예측을 위하여 새로운 알고리즘을 제시하기보다는 기존의 다양한 데이터마이닝 기법들을 적용시켜 봄으로써, 가장 우수한 예측성과를 나타내는 기법을 발견하는 것이다. 연구에 사용된 자료는 기존의 연구에서는 적용되지 않았던 편의점의 영수증 데이터이다. 예측 목표상품은 카테고리화 된 '우유'와 '냉동식품'이며, 제안된 기법들의 신뢰성을 위하여 전체 데이터를 10개의 training과 test 셋으로 중복되지 않게 구분함과 동시에 10번의 교차 검증(cross validation)을 실시하였다. 실험 결과 SVM이 영수증 데이터를 이용한 고객의 특정 상품에 대한 구매의도 예측에서 가장 우수한 성과를 나타내는 것을 확인하였다.