• 제목/요약/키워드: customer class

검색결과 125건 처리시간 0.031초

Sojourn Times in a Multiclass Priority Queue with Random Feedback

  • Hong, Sung-Jo;Hirayama, Tetsuji
    • Management Science and Financial Engineering
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    • 제2권1호
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    • pp.123-145
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    • 1996
  • We consider a priority-based multiclass queue with probabilistic feed-back. There are J service stations. Each customer belongs to one of the several priority classes, and the customers of each class arrive at each station in a Poisson process. A single server serves queued customers on a priority basis with a nonpreemptive scheduling discipline. The customers who complete their services feed back to the system instantaneously and join one of the queues of the stations or depart from the system according to a given probability. In this paper, we propose a new method to simplify the analysis of these queueing systems. By the analysis of busy periods and regenerative processes, we clarify the underlying system structure, and systematically obtain the mean for the sojourn time, i.e., the time from the arrival to the departure from the system, of a customer at every station. The mean for the number of customers queued in each station at an arbitrary time is also obtained simultaneously.

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Exact Asymptotics in a Multi-class M/G/1 Queue

  • 이지연
    • 한국데이터정보과학회:학술대회논문집
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    • 한국데이터정보과학회 2006년도 PROCEEDINGS OF JOINT CONFERENCEOF KDISS AND KDAS
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    • pp.43-47
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    • 2006
  • Consider a multitype queue where queued customers arc served in their order of arrival at a rate which depends on the customer type. Here we calculate the sharp asymptotics of the probability the total number of customers in the queue reaches a high level before emptying. The natural state space to describe this queue is a tree whose branches increase in length as the number of customers in the queue grows. Consequently it is difficult to prove a large deviation principle. Moreover, since service rates depend on the customer type the stationary distribution is not of product form so there is no simple expression for the stationary distribution. Instead, we use a change of measure technique which increases the arrival rate of customers and decreases the departure rate thus making large deviations common.

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What Brings Customer Gapjil? The Intertwined Effects of Perceived Economic Mobility, Self-Other Referent Priming, and Temporal Focus

  • Kwon, Yongju;Yi, Youjae
    • Asia Marketing Journal
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    • 제21권4호
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    • pp.1-24
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    • 2020
  • The current research brings the spotlight onto customer Gapjil toward service employees. In an attempt to understand what brings Gapjil, the present article investigates the intertwined effects of perceived economic mobility (PEM), self-other referent priming (SORP), and temporal focus on Gapjil. Study 1 shows that PEM increases Gapjil among self-referent primed people, but not among other-referent primed people. Study 2 examining the role of temporal focus (present vs. future) reveals that the effect found in study 1 is replicated in the present focus, but the effect is reversed in the future focus. We explain this dynamic pattern of the 3-way interaction effect with a relative gratification and a motivation to attune the self to the perceived norm of the high class. We also discuss how to create a social atmosphere to lessen Gapjil in public and corporate communication strategies.

국내 계약종별 전기요금 체계의 가격신호 회복에 따른 환경편익 분석 (An Analysis of the Environmental Benefits of the Price Signal Recovery under the Current Electricity Tariff in Korea)

  • 김재엽;정연제
    • 자원ㆍ환경경제연구
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    • 제31권4호
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    • pp.909-930
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    • 2022
  • 국내 전기요금 체계는 연료비 인상 등 원가 변동에 연계될 수 있는 제도적 근거가 마련되어 있음에도 물가상승 등 국민경제적 부담 등을 고려해 적기에 인상되지 못하는 상황이 발생하고 있다. 이처럼 전기요금이 정상적으로 조정되지 않음에 따라 우리나라 전기요금은 전 세계적으로 낮은 수준을 기록하고 있으며, 가격신호 전달 기능을 상실해 비효율적인 전력소비가 발생하는 문제점이 있다. 본 연구는 2017~2020년 연료비와 발전원별 발전량 등 실적 자료를 바탕으로 계약종별 전력의 공급원가(총괄원가) 수준을 추산하였으며, 이를 바탕으로 2030년 전기요금이 조정되어 가격신호 왜곡 문제가 해소될 경우 전력소비가 얼마나 변화하는지를 추정해 보았다. 추정 결과 전기요금이 공급원가(총괄원가)를 모두 회수할 수 있는 수준으로 조정된다면 전력소비는 9,000GWh 가량 절감될 것으로 나타났다. 이는 발전 부문의 온실가스 배출량을 약 3.82백만CO2ton 감축시키는 효과로 이어졌다.

Fast Simulation of Overflow Probabilities in Multiclass Queues

  • Lee, Ji-Yeon;Bae, Kyung-Soon
    • Communications for Statistical Applications and Methods
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    • 제14권2호
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    • pp.287-299
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    • 2007
  • We consider a multiclass queue where queued customers are served in their order of arrival at a rate which depends on the customer type. By using the asymptotic results obtained by Dabrowski et al. (2006) we calculate the sharp asymptotics of the stationary distribution of the number of customers of each class in the system and the distribution of the number of customers of each class when the total number of customers reaches a high level before emptying. We also obtain a fast simulation algorithm to estimate the overflow probability and compare it with the general simulation and asymptotic results.

종속적 수요를 반영하는 좌석재고 할당 모형 (A Seat Inventory Management Model in the Presence of Dependent Demands)

  • 김상원
    • 경영과학
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    • 제27권2호
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    • pp.67-79
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    • 2010
  • When airlines sell the same seats on an air flight at different fares, demand for a fare class depends on demand for other fare classes due to demand dependency. Demand dependencies occur when customers will buy other fare class tickets if the originally requested fare were unavailable, or when customers postpone their purchase decisions in anticipation of reopening of the lower fare in the next period. Demand dependency as a result customer buying behavior has a considerable profit implication, which was ignored in many earlier studies. We investigate the impact of demand dependency on the optimal booking limits and the expected revenues under a single-period and a two-period setting. We show how to find optimal booking limits of the problem and provide numerical examples to illustrate the impact.

SCM 환경의 다단계 재고모형에서 긴급상호대차의 효과에 관한 연구 (Analysis of the effect of emergency lateral transshipment on a multi-echelon inventory model in SCM Environment)

  • Sung Chang Sup;Kim Julie;Jung Su Jin
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 2002년도 춘계공동학술대회
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    • pp.742-749
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    • 2002
  • This paper deals with a continuous-review two-echelon inventory model with one-for-one replenishment and Poisson demand where transshipments among retailers are allowed. Two classes of inventory systems are considered by the number of distribution centers(DCs) which provide each retailor with inventory items. 1:N class inventory system and M:N class inventory system respectively. Two-phase model is constructed to find out the optimal inventory positions which minimize supply chain costs. Approximations for customer service levels of the system are evaluated in the first phase, and the optimal inventory positions are found subject to the constraints for service level in the second phase. Simulation tests are performed to assure the effectiveness of the proposed model. The effect of transshipment is evaluated.

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D-MAP 도착과정을 갖는 이산시간 대기행렬모형에서의 분포적 Little의 법칙과 D-MAP/D/c 모형에의 응용

  • 김남기
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 2006년도 춘계공동학술대회 논문집
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    • pp.1101-1103
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    • 2006
  • For a broad class of discrete-time FIFO queueing systems with D-MAP (discrete-time Markovian arrival process) arrivals, we present a distributional Little's law that relates the distribution of the stationary number of customers in system (queue) with that of the stationary number of slots a customer spends in system (queue). Taking the multi-server D-MAP/D/c queue for example, we illustrate how to utilize this relation to get the desired distribution of the number of customers.

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고압수용가용 전지전력저장시스템의 최적 운전모형 수립에 관한 연구 (Optimal Operation Model of Battery Energy Storage System(BESS) for High Voltage Customer)

  • 김응상;김재언;김지원
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 1998년도 하계학술대회 논문집 C
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    • pp.1192-1194
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    • 1998
  • This paper presents a optimal operation algorithm of 1MW class Battery Energy Storage System (BESS) which is constructed in EHWA electric corporation. Total electric charge of conventional '97 year and simulated '98 year are compared to verify the validity of the proposed algorithm. Simulation results have showed that the about \\32,000,000 reduction of electric charge for 1 year.

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Kano-Timko모델과 컨조인트 분석을 활용한 한국 식품의 이집트 할랄 시장에 진출을 위한 타당성 분석 (Validity Analysis of Korean Food for Launching Halal Market in Egypt Using the Kano-Timko Model with Conjoint Anlaysis)

  • 손영석;이병서;나경수
    • 품질경영학회지
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    • 제47권2호
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    • pp.345-365
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    • 2019
  • Purpose: We consider export of Korea for Muslim population of Cairo residents in Egypt. Product instant cup noodle and yuzu tea are mainly focused on Kano model and Timko's customer satisfaction factor (CS - Coefficient) analysis and conjoint analysis. Methods: Based on the evaluation and conjoint analysis, cluster analysis was additionally applied to further exploratory research as to what kind of population the target customer has. A total of 120 people, each 60 people each, were prosecuted for Muslim women, middle middle class who had over 3,000 Korean won annual income for that study, and in Cairo in August 18. Results: The Kano analysis result Instant cup noodles act as attractive elements for packaging state, cooking method, smell and convenience, and Yuzu tea acted as an attractive element of taste, eating method, raw materials, efficacy, packaging form. Customer satisfaction factor, instant cup noodles, capacity and noodle thickness was a factor of indifference in Kano analysis, but acted as an attractive factor, the way to eat citron tea was classified as a factor of indifference. Conclusion: In the case of instant cup noodles, we first set up the taste of chicken-based soup with high appreciation as a whole, a group that likes chicken-based soup taste and oil noodles for each market segment, a taste of beef based soup And popular group that likes raw noodles Appears that diversification is necessary, and it has been found that it is necessary to develop a product type by hierarchy and marketing with different size priority from group packaging container. In the case of Yuzu tea, it is indispensable to emphasize the efficacy, in particular, energy recovery preference appears high, appealing point matching the needs of energy recovery is necessary, release the citrus fruit as a product without buckwheat in Bisson Ho, the packaging container, The group that likes cups and sticks is different and we found that it is necessary to prepare all two types.