• Title/Summary/Keyword: contact service

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A Study on the Mechanism of Rotational Stage with Multi Degree of Freedom for Multi-Channel Optical Alignment System (다채널 광정렬 장치에서의 다자유도 회전 스테이지 동작 특성에 관한 연구)

  • 정상화;차경래;최석봉;김광호;박준호;이경형
    • Proceedings of the Korean Society of Machine Tool Engineers Conference
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    • 2004.04a
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    • pp.219-224
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    • 2004
  • In recent years, as the demands of VBNS(Very high speed Backbone Network Service) and VDSL(Very high-data rate Digital Subscriber Line) increase, the development of kernel parts of optical communication such as PLC(Planar Light Circuit), Coupler, WDM elements increase. The alignment and the attachment technology are very important to fabricate the optical elements for communication. In this paper, the mechanism of rotational stage, the contact sensing unit, and integrated control circuit for the optical alignment system are studied.

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Exploring drivers of the service quality in e-commerce

  • Song, Seung-Yeop;Han, Hyeon-Su
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.160-167
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    • 2007
  • 전자상거래에서 핵심적인 연구질문 중의 하나는 서비스품질에 영향을 주는 핵심 driver가 무엇인가를 이해하는 것이다. 이 연구에서는 인터넷 쇼핑몰의 관리기능 변수를 파악하고 그것이 서비스품질의 4개의 각 세부요소에 어떻게 영향을 끼치는가를 조사한다. 본 연구에서는 기존문헌을 토대로 서비스품질의 각 세부요소에 영향을 미치는 7개의 선행변수를 도출하였다:배달(delivery), 제품반품(reverse logistics), 불만처리(claim resolving), 추천(recommendation), 고객맞춤화(customization), 상호작용성(interactivity), 접촉(contact). 실증적 테스트결과 이 선행변수들은 모두 서비스품질의 각 세부요소에 유의한 결과를 나타냈으며 이는 어떻게 서비스품질의 수준이 관리될수 있는지에 대한 이해를 돕는데 도움을 줄 것이다.

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Study for Characteristics of DDAM using MIL-S-901D Shock Test and Transient Response Analysis (MIL-S-901D 충격시험과 과도응답해석을 이용한 DDAM 특성에 관한 연구)

  • Song, Oh-Seop;Kim, Yong
    • Transactions of the Korean Society for Noise and Vibration Engineering
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    • v.16 no.11 s.116
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    • pp.1132-1139
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    • 2006
  • Non-contact underwater explosions against surface ship could cause extensive equipment damage during wartime service. Thus, the need to develop methods for the design of shock resistant equipment structures and systems was strongly established. In analytical methods, DDAM(Dynamic Design and Analysis Method) and transient repsonse method are used for ship shock design. In this paper, to analyze the characteristics of DDAM, medium weight shock test, DDAM and transient response analysis for missile system equipment are performed.

Polishing of ferrule endfaces of the plastic optical fiber connector for automobiles (자동차용 POF 광커넥터 페룰 단면 연마공정 연구)

  • Jeong M.Y.;Kim C.S.;Lee H.H.
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 2005.06a
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    • pp.468-472
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    • 2005
  • This paper is to investigate the influence of the endface quality on the loss characteristics of a plastic optical fiber connector for in-car network service. Using the parameters of the surface roughness and applied load, insertion loss of connector is measured. Due to scattering and change of refractive index, an optimal condition for low-loss coupling exists. We present the optimal condition as surface roughness $R_{rms}$ = 8 nm and contact load up to 50 N.

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Shock Absorbing Safe Mechanism Based on Transmission Angle of a 4-bar Linkage (4절링크의 전달각에 기초한 충격흡수식 안전 메커니즘)

  • 박정준;김병상;송재복
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 2004.10a
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    • pp.180-185
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    • 2004
  • Unlike industrial manipulators, the manipulators mounted on the service robots are interacting with humans in various aspects. Therefore, safety has been the important design issue. Many compliant robot arm designs have been introduced for safety. It is known that passive compliance method has faster response and higher reliability than active ones. In this paper, a new safe mechanism based on passive compliance has been proposed. Passive mechanical elements, specifically transmission angle of the 4-bar linkage, springs and shock absorbing modules are incorporated into this safe mechanism. This mechanism works only when the robot arm exerts contact force much more than the human pain tolerance. Validity of the safe mechanism is verified by simulations and experiments. In this research, it is shown that the manipulator using this mechanism provides higher performance and safety than those using other passive compliance mechanisms.

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Wear analysis of arc-type wheel profiles to reduce severe wheel flange wear (직립마모 저감을 위한 원호형 차륜답면형상안 마모특성 분석)

  • Hur Hyun-Moo;Kwon Sung-Tae;Seo Jung-Won;Lee Chan-Woo
    • Proceedings of the KSR Conference
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    • 2004.06a
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    • pp.720-725
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    • 2004
  • We proposed new arc-type wheel profiles to improve severe flange wear of conventional wheel profile coned 1:40. We designed many candidate wheel profiles and analyzed the geometric characteristics, dynamic performance and stress at contact points to draw out the final profiles. From the analysis result, we chose two cases of profiles and applied to wheels of test train. Tests carried out in service line to analyze the dynamic performance and verify the wear reduction for two cases of profiles. Test results shows the equal level of dynamic performance and the improvement of wheel flange wear compared with the conventional wheel profile.

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Experimental Study on Friction Characteristics in Lip-Type Oil Seals (오일시일의 마찰특성에 관한 실험적 연구)

  • 나윤환;류병진;김청균
    • Proceedings of the Korean Society of Tribologists and Lubrication Engineers Conference
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    • 1998.04a
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    • pp.307-313
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    • 1998
  • This paper presents the experimental results of the friction characteristics of double lip-type oil seals which show an improvement in sealing performance over single lip-type oil seals. The major differences between two oil seals are the number of contact lip and seal materials; Nitrile Butadine Rubber(NBR) and urethane rubber. The measured results show that the friction torque of double lip seals shows 12-17% increases compared with those of single lip-type seals. But the sealing performance and service life of double tip oil seals have been increased and stabilized due to an optimized design of the seal lip and material properties.

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Hybrid Machine with Open Architecture Controller (개방형 CNC를 응용한 하이브리드 머신 개발)

  • 김선호;김동훈;박정환;고태조;구태중
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 2003.06a
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    • pp.338-342
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    • 2003
  • Hybrid machine is based on hardware technologies of machine tool and software technologies of open architecture controller. In machining technology, combination technology of turning, milling, and grinding and in machining energy technology. combination of mechanical, electrical, and chemical technology are developed. This paper describes hybrid machine technology for combination of machining, on-machine measurement, on-machine CAM, and on-machine remote monitoring and control in open architecture controller environment. For on-machine measurement, non-contact measurement technology based on CAD information is developed. For on-machine CAM, interactive CAM program for automatic NC program generation and tool path simulation is developed. For generation on-machine remote monitoring and control, suitable interface method between web program and CNC is proposed. The developed hybrid machine technology is implemented in 3 axes milling machine for evaluation of operablity.

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The Application of Customer Relationship Management(CRM) into Libraries (고객관계관리(CRM)의 도서관 도입)

  • Yoo, Kil-Ho
    • Journal of the Korean Society for Library and Information Science
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    • v.36 no.2
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    • pp.25-38
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    • 2002
  • Libraries today have to investigate the methods connecting the results from continuously collected customer information with their activities, policies, and procedures. In other to prevent customer secession and to obtain new customers, it is necessary to effectively offer the processes for every customer related service, that is, the contact, the reguest, satisfaction, etc. This is Customer Relationship Management(CRM). This study aims to introduce the concept, the constitution elements, and theories for importation and application of CRM, and to investigate the possibility for library application. Also, it is emphasized the necessity for new marketing strategy Putting the customer value Preferentially in libraries.

A Study of the Change of Temperature on Brake Disk Surface during the Service and The Fatigue Characteristic of disk material due to Temperature (철도차량 운행중 제동디스크의 표면 온도변화 및 디스크 재료의 온도변화에 따른 피로특성 연구)

  • Kim, J.H.;Goo, B.C.;Suk, C.S.
    • Proceedings of the KSR Conference
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    • 2007.05a
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    • pp.792-797
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    • 2007
  • This study investigates the change of the temperature and fatigue property of the braking disk (GC25-30 material) for the railway vehicle. The average temperature is measured about $100^{\circ}C$ and the maximum temperature is measured over $200^{\circ}C$ by non-contact sensor from Seoul to Chun-an. In the $20^{\circ}C-300^{\circ}C$. The Fatigue tests did for new and used disk specimens. The fatigue test results of new disk specimens were similar due to the temperature change. But the compare of specimens between new disk and old disk, The fatigue life of old disk specimens was smaller than new disk specimens about 10%.

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